2. Computers & electronics
  3. Telecom & navigation
  4. Telephones
  5. RCA
  6. IP170
IP170

RCA IP170 Quick start guide

  • Hello! I am an AI chatbot trained to assist you with the RCA IP170 Quick start guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
  • How do I return a call?
    How do I enable/disable Do Not Disturb (DND)?
    How do I access voicemail?
    How do I check voicemail messages?
    How do I set up a Direct Access Key?
    How do I make a call using Pre-/Direct Dialing?
    How do I make a call using the Speakerphone?
    How do I answer a call with the Handset, Headset, or Handsfree?
    How do I hold and un-hold a call?
    How do I initiate a 3-party conference?
IP170S
Quick Start Guide
IP170S
Contact Us
For customer support call (877) 997-9000
www.rca4business com
Telefield North America
4915 SW Griffith Dr. Suite 302
Beaverton, OR 97005
RCA is a trademark of RCA Trademark
Management S.A., used under license.
Redial/Outgoing Call Log
1. Press .
2. Highlight a record.
3. Press or pick up the handset to return a call.
Do not disturb
• Press DND soft key;
• Select one of the available line.
• Select enable/disable, and press Save.
Note: Only the master handset of the line may enable/disable
DND.
Voicemail
• Press to access voicemail.
• Press Menu soft key -> 1. Service -> 4. Voice Mail, to check
number of messages; select account and call to retrieve
messages.
Setting up Direct Access Key (x12)
1. Press Menu soft key -> 1. Services -> 9. Direct Dial Access Key.
2. Select “Program.”
3. Select one of the Direct Dial Access Keys (1-12).
4. Select -> 2. Speed Dial. Scroll to 2. Enter Name.
Enter the first 5 characters of the name you wish to be displayed
Scroll down to 3. Enter Number.
Registration:
Base Station:
1. Press and hold the button until the LED flashes blue.
Deskphone:
2. Press the key and select the base station you want to pair
with the deskphone.
3. If the deskphone requests a PIN, enter 7227 and press OK to
confirm.
Making a call
• Pre-/Direct Dialing: enter the phone number and press
or Send and lift handset.
• Speakerphone: enter the phone number and press
or vice versa.
• Headset (RJ9): enter phone number and press or Send,
then press .
Accepting a call
• With Handset: pick up the handset.
• With RJ9 Headset: press .
• With Handsfree: press .
Putting a call on hold
1. Press Hold soft key,
2. While a call is on hold, press Unhold soft key to un-hold.
Note: with 2 active calls, select call with Line Keys or “Switch” soft
key.
3-party conference
1. Once in line with 1st caller, press 2nd Call soft key to activate 2nd
call.
2. Choose intercom/external.
3. Select a line to place the call.
4. Dial 2nd party number and press or dial.
Call Transfer
Attended transfer
1. Once in line with 1st caller, press 2nd Call soft key to activate 2nd
call.
2. Choose intercom/external.
3. Select a line to place the call.
4. Dial 2nd party number and press or Send;
5. When the 2nd call is answered, select Tran soft key to transfer.
Blind transfer
1. Once in line with 1st caller, press Tran soft key.
2. Dial the destination telephone number and press Tran soft key
to transfer.
Call Forward
• Press Menu soft key -> 1. Service -> 2. Call Forward, to setup.
Navigation Keys
Voicemail
Redial
Headset (RJ9)
Missed Call Log
Navigation Key, OK
Key Lock/Unlock
Volume Up
Volume Down
Speakerphone
Mute
Line Key
Soft Key (4)
Direct Dial Access Key (12)
Desktop LED Indicators
Status LED “OFF” Normal
Status LED “Steady On” Missed Call
Status LED “Flashing” Ringing
“ON” Voice Mail Alert
“ON” Speakerphone On
Base LED Indicators
Steady Base is connected to network or router
Off Base not yet up or no network connection
Alternating Amber and Blue DECT registration mode
Flashing Blue Software upgrade in progress
/