BenQ LK936ST User manual

Digital Projector

User Manual

LK936ST V 1.00

2 Warranty and Copyright information

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and

storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be

defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be

replacement of any defective parts (labor included). To obtain warranty service, immediately notify the

dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance

with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%,

temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the

projector in a dusty environment. This warranty gives you specific legal rights, and you may have other

rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright

reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or

computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,

manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect

to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any

particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make

changes from time to time in the contents hereof without obligation to notify any person of such

revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are

copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

3 Table of Contents

Table of Contents

Warranty and Copyright information ................................................................................ 2

Important safety instructions .............................................................................................. 4

Introduction .......................................................................................................................... 6

Shipping contents ....................................................................................................................................... 6

Projector exterior view ............................................................................................................................ 7

Controls and functions.............................................................................................................................. 8

Positioning your projector ................................................................................................. 10

Choosing a location .................................................................................................................................10

Obtaining a preferred projected image size....................................................................................... 12

Mounting the projector ..........................................................................................................................13

Adjusting the projected image ..............................................................................................................16

Connection .......................................................................................................................... 18

Operation ............................................................................................................................ 20

Starting up the projector ........................................................................................................................20

Using the menus ....................................................................................................................................... 21

Securing the projector ............................................................................................................................22

Switching input signal ...............................................................................................................................24

Controlling the projector through a Wired LAN environment ...................................................24

Shutting down the projector .................................................................................................................27

Menu operation ................................................................................................................... 28

Basic Menu ...............................................................................................................................................28

Advanced Menu .....................................................................................................................................28

Maintenance ........................................................................................................................ 49

Care of the projector ..............................................................................................................................49

Light source information ........................................................................................................................ 50

Troubleshooting ................................................................................................................. 53

Specifications ...................................................................................................................... 54

Projector specifications ..........................................................................................................................54

Dimensions ................................................................................................................................................ 55

Timing chart............................................................................................................................................... 56

RS232 command....................................................................................................................................... 61

4 Important safety instructions

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology

equipment. However, to ensure safe use of this product, it is important that you follow the instructions

mentioned in the user manual / installation guide and marked on the product.

1. Please read the user manual / installation guide before you operate your projector. Save

it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may

damage your eyes.

3. Refer servicing to qualified service personnel.

4. Always open the lens shutter (if any) or remove the lens cap (if any) when the

projector light source is on.

5. The light source becomes extremely hot during operation.

6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely

within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10

volts occur. In areas where the mains voltage may fluctuate or cut out, it is

recommended that you connect your projector through a power stabilizer, surge

protector or uninterruptible power supply (UPS).

7. Do not block the projection lens with any objects when the projector is under operation as this

could cause the objects to become heated and deformed or even cause a fire. To temporarily turn

off the light source, use the blank function.

8. Do not operate light sources beyond the rated light source life.

9. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining

serious damage.

10. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may

cause death if you should come into contact with live parts.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to

suitably qualified professional service personnel.

11. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

12. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing

injury or resulting in damage to the projector.

13. Do not step on the projector or place any objects upon it. Besides probable physical damage to the

projector, doing so may result in accidents and possible injury.

14. When the projector is under operation, you may sense some heated air and odor from its

ventilation grill. It is a normal phenomenon and not a product defect.

15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail.

If the projector does become wet, disconnect it from the power supply's power outlet and call

BenQ to have the projector serviced.

16. This apparatus must be earthed.

17. Do not place this projector in any of the following environments.

5 Important safety instructions

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the

projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the

projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature above 40°C / 104°F

- Locations where the altitudes are higher than 3000 m (10000 feet).

18. To avoid damaging the DLP chips, do not direct a high-power laser beam onto the projection lens.

Risk Group 2

1. According to the classification of

photobiological safety of light sources and

light source systems, this product is Risk

Group 2, IEC 62471-5:2015.

2. Possibly hazardous optical radiation emitted

from this product.

3. Do not stare at operating light source. May

be harmful to the eyes.

4. As with any bright source, do not stare into

the direct beam.

The projector’s light source unit uses a laser.

• Notice is given to supervise children and to

never allow them to stare into the projector

beam at any distance from the projector.

• Notice is given to use caution when using the

remote control for starting the projector while

in front of the projection lens.

• Notice is given to the user to avoid the use of

optical aids such as binoculars or telescopes

inside the beam.

Laser Caution

This product belongs to CLASS 1 laser product and

complies with IEC 60825-1:2014.

LASER RADIATION, DO NOT STARE INTO

BEAM, CLASS 1 LASER PRODUCT.

Above laser caution are located on the bottom of

this apparatus.

Caution – Use of controls or adjustments or

performance of procedures other than those

specified herein may result in hazardous radiation

exposure.

6 Introduction

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing,

please contact your place of purchase.

Standard accessories

Optional accessories

Replacing the remote control batteries

1. Press and slide off the battery cover, as illustrated.

2. Remove the old batteries (if applicable) and install two

AAA batteries. Make sure that the positive and negative

ends are positioned correctly, as illustrated.

3. Slide the battery cover in until it clicks into place.

Projector Remote control with batteries Installation guide

Regulatory statements Warranty card* Power cord

• The supplied accessories will be suitable for your region, and may differ from those illustrated.

• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

1. 3D glasses 2. InstaShow™ (WDC10/WDC20)

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,

bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for

your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the

batteries to avoid damage to the remote control from possible battery leakage.

7 Introduction

Projector exterior view

1. Vent (air exhaust)

2. Focus and zoom ring

3. Projection lens

4. IR remote sensor

5. Lens shift adjustment knobs (LEFT/RIGHT,

UP/DOWN)

6. Vent (air inlet)

7. POWER indicator light/TEMPerature

warning light/LIGHT indicator light

(See Indicators on page 52.)

8. External control panel

(See Controls and functions on page 8.)

9. HDMI 1 input port

10. HDMI 2 input port

11. HDBaseT port

For connection to a HDBaseT transmitter

via an Ethernet cable (Cat5e/Cat6) to input

up to 1080/60p timing, RS232 control signal

and IR control signal. The HDBaseT port

does not support LAN control.

12. S/PDIF port

13. USB Type A port (5V/2A power supply)

14. Wired remote input

15. Wired remote output

16. DisplayPort

17. 3D VESA input

18. RS-232 control port

19. RJ-45 LAN input jack

20. Audio output jack

21. 3D VESA output

22. 12V trigger

23. Kensington anti-theft lock slot

24. AC power jack

25. Wall mount holes

26. Adjuster feet

27. Security bar

28. InstaShow holes

*Power for WDC20 should come from external power supply.

6

25

26 26

25

27

1

3

2

4

5

8

6

7

28

23

24

9

11 13 17 19 21

10 16 18 2012 1415 22

8 Introduction

Controls and functions

Projector & Remote control

1. MENU

Turns on the On-Screen Display (OSD) menu.

2. Arrow keys ( , , , )

When the On-Screen Display (OSD) menu is

activated, these keys are used as directional

arrows to select the desired menu items and

to make adjustments.

Keystone keys ( , )

Displays the keystone correction page.

Volume keys ( / ), ( / )

Decreases or increases the projector volume.

3. BACK

Goes back to previous OSD menu, exits and

saves menu settings.

4. POWER

Toggles the projector between standby mode

and on.

ON/ Off

Toggles the projector between standby mode

and on.

5. AUTO

Automatically determines the best picture

timings for the displayed image when PC signal

(analog RGB) is selected.

6. OK

Confirms the selected On-Screen Display

(OSD) menu item.

7. SOURCE

Displays the source selection bar.

8. ASPECT

Selects the display aspect ratio.

9. PICTURE

Selects an available picture setup mode.

10. MUTE

Toggles projector audio between on and off.

11. Numeric buttons

Enters numbers in network settings or when

setting the remote control ID. Numeric

buttons 1, 2, 3, 4 cannot be pressed when

asked to enter password.

1

3

4

2

6

5

7

15

16

5

18

20

21

22

17

14

19

23

7

4

2

6

8

1

9

10

13

12

3

11

All the key presses described in this document

are available on the remote control or projector.

9 Introduction

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR

remote control sensor(s) to function correctly. The distance between the remote control and the

sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the

projector that might obstruct the infra-red beam.

12. ALL

Press and hold ID SET until the ID setting

indicator lights up. Press ALL to clear current

ID setting of the remote control. The ID is

cleared successfully when you see the ID

setting indicator starts flickering and then

blackout.

13. ZOOM+/ZOOM-

Magnifies or reduces the projected picture

size.

14. ID setting indicator

15. QUICK INSTALL

No function.

16. INFO

Displays the projector information.

17. LIGHT SOURCE

Selects an available light mode.

18. BLANK

Used to hide the screen picture.

Do not block the projection lens from

projecting as this could cause the blocking

object to become heated and deformed or

even cause a fire.

19. LIGHT

Turns on the remote control backlight for a

few seconds. To keep the backlight on, press

any other key while the backlight is on. Press

the key again to turn the backlight off.

20. ID SET

Sets the code for this remote control. Press

and hold ID SET until the ID setting indicator

lights up. Enter the ID for the remote control

(between 01~99). The remote control ID

should be the same as the corresponding

projector ID. The ID is saved successfully

when you see the ID setting indicator starts

flickering and then blackout.

21. 3D

Displays the 3D menu.

22. FREEZE

Freezes the projected image.

23. PAG E +/PAGE-

No function.

• Operating the projector from the front • Operating the projector from the top

Approx. +30º

10 Positioning your projector

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

After turning on the projector, go to Advanced menu - Installation > Projector Position, press

OK and press / to select a setting.

1. Front

Select this location with the projector placed on

the table in front of the screen. This is the most

common way to position the projector for quick

setup and portability.

2. Rear

Select this location with the projector placed on

the table behind the screen. Note that a special

rear projection screen is required.

3. Front Ceiling

Select this location with the projector suspended

upside-down from the ceiling in front of the

screen. Purchase the BenQ Projector Ceiling

Mount Kit from your dealer to mount your

projector on the ceiling.

4. Rear Ceiling

Select this location with the projector suspended

upside-down from the ceiling behind the screen.

Note that a special rear projection screen and the

BenQ Projector Ceiling Mount Kit are required

for this installation location.

11 Positioning your projector

The projector can also be installed at following angles:

360-degree projection

Installation of the projector should be performed carefully. Incomplete or improper installation may cause the

projector to fall, resulting in personal injury or property damage.

12 Positioning your projector

Obtaining a preferred projected image size

The distance from the projector lens to the screen, the zoom setting (if available), and the video format

each factors in the projected image size.

Projection dimensions

• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

Screen size Projection distance (mm)

Diagonal H (mm) W (mm) Min distance (with

max zoom) Average Max distance

(with min zoom)

Inch mm

30 762 374 664 538 565 591

40 1016 498 886 717 753 788

50 1270 623 1107 897 941 985

60 1524 747 1328 1076 1129 1182

70 1778 872 1550 1255 1317 1379

80 2032 996 1771 1435 1505 1576

90 2286 1121 1992 1614 1694 1773

100 2540 1245 2214 1793 1882 1970

110 2794 1370 2435 1972 2070 2167

120 3048 1494 2657 2152 2258 2364

130 3302 1619 2878 2331 2446 2561

140 3556 1743 3099 2510 2634 2758

150 3810 1868 3321 2690 2823 2955

160 4064 1992 3542 2869 3011 3152

170 4318 2117 3763 3048 3199 3349

180 4572 2241 3985 3228 3387 3547

190 4826 2366 4206 3407 3575 3744

200 5080 2491 4428 3586 3763 3941

210 5334 2615 4649 3766 3952 4138

220 5588 2740 4870 3945 4140 4335

230 5842 2864 5092 4124 4328 4532

240 6096 2989 5313 4304 4516 4729

250 6350 3113 5535 4483 4704 4926

260 6604 3238 5756 4662 4893 5123

270 6858 3362 5977 4842 5081 5320

280 7112 3487 6199 5021 5269 5517

290 7366 3611 6420 5200 5457 5714

300 7620 3736 6641 5380 5645 5911

16:9 Screen diagonal Screen Center of lens

Projection distance

H

W

13 Positioning your projector

For example, if you are using a 120-inch screen, the recommended projection distance in the "Average"

column is 2258 mm.

If your measured projection distance is 4000 mm, the closest match in the "Average" column is 3952

mm. Looking across this row shows that a 210'' (about 5.3 m) screen is required.

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ

projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall

down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.

• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to

fall and result in injury.

• Take necessary procedures to prevent the projector from falling off such as during an earthquake.

• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ

brand projector mounting kit.

• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used,

the temperature around the ceiling may be higher than expected.

• Read the user manual for the mounting kit about the range of torque. Tightening with torque

exceeding the recommended range may cause damage to the projector and subsequently falling off.

• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

To optimize your projection quality, we suggest doing the projection by referring to the values listed in the non-gray

rows.

All measurements are approximate and may vary from the actual sizes.

BenQ recommends that if you intend to permanently install the projector, you should physically test the projection

size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this

projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your

installation location.

14 Positioning your projector

Ceiling/Wall mount installation diagram

576.50

412.3

304

151

BenQ ceiling mount CMG3 (5J.JAM10.001)

Ceiling mount screw: M4

(Max. L = 25 mm; Min. L = 20 mm)

Unit: mm

15 Positioning your projector

Shifting the projection lens

The lens shift control provides flexibility for installing your projector. It allows the projector to be

positioned off the center of the screen.

The lens shift is expressed as a percentage of the projected image height or width. You can turn the

knobs on the projector to shift the projection lens in any direction within the allowable range depending

on your desired image position.

To reach the highest or lowest projection position:

1. Turn (Up/Down).

2. When you feel it is reaching the limit, turn

(Left/Right) to the left or right and turn

again.

3. Repeat the step above until finding the suitable position you need.

• If you hear a “clicking sound” during the adjustment, it means that the knob is past its adjustment limit. Please

stop adjusting it, in order to avoid any unexpected damage, and turn the knob in the opposite direction, at least

to one step before the click.

• If you can’t turn it back, please press and turn the knob back at same time.

Desk-front

projection

Ceiling mount-front

projection

Vertical shift

Height of

projected

image

Max. 0.6V

1V

Effective projection position

Max.

0.23H

Max.

0.23H

Height of

projected

image

Width of projected image

1H

Shift to

left Shift to

right

V: Height of projected image

H: Width of projected image

16 Positioning your projector

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen

and the projector are not perpendicular to each other, the

projected image becomes trapezoidal. You can adjust the

adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the adjuster feet in a reverse

direction.

Fine-tuning the image size and clarity

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled

projection.

Do not look into the lens while the light source is on. The strong light from the light source may cause damage to

your eyes.

• Adjust the projected image to the size that you

need using the zoom ring.

• Sharpen the image by rotating the focus ring.

To correct the distorted image:

1. Display the 3D Keystone correction from the following menus.

• The Installation menu of the Advanced menu system

2. After the 3D Keystone correction page appears:

• Press / to select V, H, or R.

Selecting V corrects the vertical sides keystone.

Selecting H corrects the horizontal sides keystone.

Selecting R rotates the projected image clockwise or counterclockwise.

• Press / to adjust its value.

• To automatically correct the vertical sides of the distorted image, press OK for 2 seconds, or

enable Auto Vertical Keystone on the Installation menu.

17 Positioning your projector

Adjusting Corner Fit

You can manually adjust four corners of the image by setting the horizontal and vertical values.

1. To display the corner fit correction page, go to Advanced menu - Installation > Corner Fit and

press OK.

2. Press / / / to select one corner and press OK.

3. Press / to adjust vertical values.

4. Press / to adjust horizontal values.

3. When done, press BACK to save your changes and exit.

This function is not available when the Warping is enabled.

Corner Fit

Press to reset corner value

Exit

18 Connection

Connection

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 6).

They are commercially available from electronics stores.

• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with

each projector model.

• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo

like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function

key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

• If the selected video image is not displayed after the projector is turned on and the correct video source has been

selected, check that the video source device is turned on and operating correctly. Also check that the signal cables

have been connected correctly.

12

10

981 1 7 11

2 4 6

5

3

HDMI cable

HDBaseT matrix

switcher

S/PDIF audio cable

Wired remote control

IR extender

DisplayPort cable

3D enabled device

RS-232 cable

RJ-45 cable

Audio cable

3D IR emitter

12V trigger cable

1

2

3

4

5

6

7

8

9

10

11

12

Notebook or desktop computer

A/V device

Speakers

19 Connection

Connecting audio

The projector has built-in mono speaker(s) which are designed to provide basic audio functionality

accompanying data presentations for business purposes only. They are not designed for, nor intended

for stereo audio reproduction use as might be expected in home theater or home cinema applications.

Any stereo audio input (if provided), is mixed into a common mono audio output through the projector

speaker(s).

The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.

• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.

20 Operation

Operation

Starting up the projector

1. Plug the power cord. Turn on the power outlet switch

(where fitted). The power indicator on the projector

lights orange after power has been applied.

2. Press to start the projector. The power indicator

flashes green and stays green when the projector is on.

The start up procedure takes about 30 seconds. In the

later stage of start up, a startup logo is projected.

(If necessary) Rotate the focus ring to adjust the image

clearness.

3. If the projector is activated for the first time, select your

OSD language following the on-screen instructions.

4. If you are prompted for a password, press the arrow keys

to enter a 6-digit password. See Utilizing the password

function on page 22.

5. Switch all of the connected equipment on.

The projector will search for input signals. The current input

signal being scanned appears. If the projector does not detect

a valid signal, the message “No Signal” will continue displaying

until an input signal is found.

You can also press SOURCE to select your desired input signal. See Switching input signal on page 24.

• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.

• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before

energizing the lamp.

• The Setup Wizard screenshots are for reference only and may differ from the actual design.

• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message

“Out of Range” displayed on the background screen. Please change to an input signal which is compatible with

the projector's resolution or set the input signal to a lower setting. See Timing chart on page 56.

• If no signal is detected for 3 minutes, the projector automatically enters saving mode.

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BenQ LK936ST User manual

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