Paradyne 3800 User manual

Category
Modems
Type
User manual
COMSPHERE
3800 SERIES MODEMS
MODELS 3810, 3811, AND 3820
USER’S GUIDE
Document No. 3810-A2-GB30-30
COMSPHERE
3800 SERIES MODEMS
MODELS 3810, 3811, AND 3820
USER’S GUIDE
Document No. 3810-A2-GB30-30
September 1998
COMSPHERE 3800 Series Modems
A September 1998 3810-A2-GB30-30
COMSPHERE
3800 Series Modems
Models 3810, 3811, and 3820
User’s Guide
3810-A2-GB30-30
4th Edition (September 1998)
Changes and enhancements to the product and to the information herein will be documented and issued as a new release.
For the 3800 Series standalone modems, the Universal Service Order Code (USOC) for Permissive mode is RJ11C. The
Canadian equivalent to the USOC is CA11. For 3800 Series carrier-mounted modems, the USOC for Permissive mode is
RJ21X. The Canadian equivalent to the USOC is CA21A.
Warranty, Sales, and Service Information
Contact your local sales representative, service representative, or distributor directly for any help needed. For additional
information concerning warranty, sales, service, repair, installation, documentation, training, distributor locations, or
Paradyne worldwide office locations, use one of the following methods:
H Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com
H Via Telephone: Call our automated call system to receive current information via fax or to speak with a
company representative.
— Within the U.S.A., call 1-800-870-2221
— Outside the U.S.A., call 1-727-530-2340
Document Feedback
We welcome your comments and suggestions about this document. Please mail them to Technical Publications, Paradyne
Corporation, 8545 126th Ave. N., Largo, FL 33773, or send e-mail to [email protected]. Include the number and
title of this document in your correspondence. Please include your name and phone number if you are willing to provide
additional clarification.
Trademarks
All products and services mentioned herein are the trademarks, service marks, registered trademarks or registered service
marks of their respective owners.
COPYRIGHT E 1998 Paradyne Corporation. All rights reserved.
This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system,
or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties
without the express written permission of Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo, Florida 33779-2826.
Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents
hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.
Printed on recycled paper
Safety Instructions
B3810-A2-GB30-30 September 1998
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or included in the
manual.
2. This product is intended to be used with a three-wire grounding type plug – a plug which has
a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe
operation. Do not defeat the purpose of the grounding type plug by modifying the plug or
using an adapter.
Prior to installation, use an outlet tester or a voltmeter to check the ac receptacle for the
presence of earth ground. If the receptacle is not properly grounded, the installation must not
continue until a qualified electrician has corrected the problem.
If a three-wire grounding type power source is not available, consult a qualified electrician to
determine another method of grounding the equipment.
3. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of
the product and to protect it from overheating, these slots and openings must not be blocked
or covered.
4. Do not allow anything to rest on the power cord and do not locate the product where persons
will walk on the power cord.
5. Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous high voltage points or other risks. Refer all servicing to qualified service
personnel.
6. General purpose cables are provided with this product. Special cables, which may be required
by the regulatory inspection authority for the installation site, are the responsibility of the
customer.
7. When installed in the final configuration, the product must comply with the applicable Safety
Standards and regulatory requirements of the country in which it is installed. If necessary,
consult with the appropriate regulatory agencies and inspection authorities to ensure
compliance.
8. A rare phenomenon can create a voltage potential between the earth grounds of two or more
buildings. If products installed in separate buildings are interconnected, the voltage potential
may cause a hazardous condition. Consult a qualified electrical consultant to determine
whether or not this phenomenon exists and, if necessary, implement corrective action prior to
interconnecting the products.
In addition, if the equipment is to be used with telecommunications circuits, take the following
precautions:
– Never install telephone wiring during a lightning storm.
– Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
– Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
– Use caution when installing or modifying telephone lines.
– Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
– Do not use the telephone to report a gas leak in the vicinity of the leak.
COMSPHERE 3800 Series Modems
C September 1998 3810-A2-GB30-30
Notices
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE,
PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE
PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL
ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND, IF
NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL
INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS
LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE
INTERFERENCE AT HIS OWN EXPENSE.
THE AUTHORITY TO OPERATE THIS EQUIPMENT IS CONDITIONED BY THE REQUIREMENTS THAT NO
MODIFICATIONS WILL BE MADE TO THE EQUIPMENT UNLESS THE CHANGES OR MODIFICATIONS ARE EXPRESSLY
APPROVED BY PARADYNE.
WARNING
WARNING
TO USERS OF DIGITAL APPARATUS IN CANADA:
THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING
EQUIPMENT REGULATIONS.
CET APPAREIL NUMÉRIQUE DE LA CLASSE A RESPECTE TOUTES LES EXIGENCES DU RÈGLEMENT SUR LE
MATÉRIEL BROUILLEUR DU CANADA.
The following warning applies to all Model 3811 modems.
WARNING
THE MODEL 3811 IS PROVIDED WITH A REPLACEABLE LITHIUM BATTERY. REPLACE THE BATTERY ONLY WITH
THE SAME TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE
MANUFACTURER’S INSTRUCTIONS.
LE MODÈLE 3811 EST FOURNI AVEC UNE PILE AU LITHIUM REMPLAÇABLE REMPLACER UNIQUEMENT AVEC
UNE BATTERIE DU MÊME TYPE OU D’UN TYPE RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT
LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
Safety Instructions
D3810-A2-GB30-30 September 1998
Government Requirements and Equipment Return
Certain governments require that instructions pertaining to modem connection to the public switched
telephone network be included in the installation and operation manual. Specific instructions are
listed in the following sections.
United States
Notice to Users of the Public Switched Telephone Network
1. This equipment complies with Part 68 of the FCC rules. On the equipment is a label that contains,
among other information, the FCC registration number and ringer equivalence number (REN) for
this equipment. The label is located on the bottom of the Model 3810 and 3820 modems. This label
is located on the Model 3811’s circuit card assembly. If requested, this information must be
provided to the telephone company.
2. Page A of this manual contains the Universal Service Order Codes (USOC) associated with the
services on which the equipment is to be connected.
3. The Ringer Equivalence (REN) is used to determine the quantity of devices which may be
connected to the telephone line. Excessive RENs on the telephone line may result in the devices
not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should
not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as
determined by the total RENs, contact the telephone company to determine the maximum RENs
for the calling area.
4. If the 3800 Series modem causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance
notice is not practical, the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make the necessary modifications in order to maintain
uninterrupted service.
6. If you experience trouble with this equipment, please contact your sales or service representative (as
appropriate) for repair or warranty information. If the product needs to be returned to the company service
center for repair, contact them directly for return instructions using one of the following methods:
• Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com
• Via Telephone: Call our automated call system to receive current information via fax or to speak with
a company representative.
— Within the U.S.A., call 1-800-870-2221
— Outside the U.S.A., call 727-530-2340
If the trouble is causing harm to the telephone network, the telephone company may request that you
remove the equipment from the network until the problem is resolved.
7. The user is not authorized to repair or modify the equipment.
COMSPHERE 3800 Series Modems
E September 1998 3810-A2-GB30-30
8. This equipment cannot be used on public coin service provided by the telephone company.
Connection to Party Line Service is subject to state tariffs. (Contact the state public utility
commission, public service commission or corporation commission for information.)
9. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone fax machine unless such a
message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first
page of the transmission, the date and time it is sent, and an identification of the business, or other
entity, or other individual sending the message, and the telephone number of such business, or
other entity, or individual.
In order to program this information, follow the steps outlined in the manual supplied with your
fax software.
10. An FCC compliant telephone cord with modular plugs may be provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68 compliant.
Canada
Notice to Users of the Canadian Public Switched Telephone Network
The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational and
safety requirements. The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’s inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Safety Instructions
F3810-A2-GB30-30 September 1998
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone line and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or
electrician, as appropriate.
The Load Number for this equipment is listed on the label on the modem. The Load Number (LN)
assigned to each terminal device denotes the percentage of the total load to be connected to a
telephone loop which is used by the device to prevent overloading. The termination on a loop may
consist of any combination of devices subject only to the requirement that the total of the Load
Numbers of all devices does not exceed 100.
If your equipment is in need of repair, refer to the procedures described on page A in the front of this
document for contact information.
COMSPHERE 3800 Series Modems
G September 1998 3810-A2-GB30-30
i3810-A2-GB30-30 September 1998
Table of Contents
Preface
Objectives and Reader Assumptions vii. . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Use This Manual vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Documents viii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1. Introduction
Overview 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Models 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
2. Model 3810 and 3820 Installation
Overview 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3800 Series Modem Package 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 or Model 3820 Modem Installation 2-3. . . . . . . . . . . . . . . . . .
DTE Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 Dial-Line Connection 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 4-Wire/2-Wire Leased-Line Connection 2-5. . . . . . . . . . . . . .
Model 3820 Dial-Line Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3820 2-Wire Leased-Line Connection 2-6. . . . . . . . . . . . . . . . . . . .
Model 3810 and Model 3820 Telephone Connection 2-7. . . . . . . . . . . . . .
Dial Network Management System Connection 2-7. . . . . . . . . . . . . . . . . .
AC Power Transformer Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem Power-Up 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing Model 3810 and Model 3820 Modems 2-8. . . .
3. Model 3811 Installation
Overview 3-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3811 Installation 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing Model 3811 Modems 3-4. . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Modems
ii September 1998 3810-A2-GB30-30
4. DCP Operation
Overview 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Control Panels 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status Indicators 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Control Panel Operation 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . .
Menu Structure 4-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Factory Configuration Options 4-13. . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Control Panel Security Access 4-15. . . . . . . . . . . . . . . . . . . . . .
5. Call Setup Branch
Overview 5-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Setup Branch 5-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6. Talk/Data Branch
Overview 6-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Talk/Data Branch 6-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. Status Branch
Overview 7-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status Branch 7-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. Test Branch
Overview 8-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Test Branch 8-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9. Configure Branch
Overview 9-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure Branch 9-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Tables 9-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Configuration Options 9-45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10. Control Branch
Overview 10-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Branch 10-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Firmware Download 10-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11. Remote Branch
Overview 11-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Branch 11-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
iii3810-A2-GB30-30 September 1998
12. Security
Overview 12-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Branch 12-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security Password Entry Techniques 12-11. . . . . . . . . . . . . . . . . . . . . . . . . . .
Database Table Examples 12-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13. Fax Operation
Overview 13-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Operation 13-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14. AT Command Set and S-Registers
Overview 14-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Modes 14-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Command Guidelines 14-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AT Command List 14-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S-Register List 14-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendices
A. Menu Tree A-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Result Codes B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Troubleshooting C-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Technical Specifications D-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. Pin Assignments E-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F. ITU-T V.25bis Dialing Commands and Response F-1. . . . . . . . . . . . .
G. Default Configuration Options G-1. . . . . . . . . . . . . . . . . . . . . . . . . . .
H. Equipment List H-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary
Index
COMSPHERE 3800 Series Modems
iv September 1998 3810-A2-GB30-30
List of Figures
Figure Page
2-1 Model 3810 and 3820 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-2 Model 3810 Rear Panel 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-3 Model 3820 Rear Panel 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-1 Model 3811 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-2 Installing a Model 3811 Modem 3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-3 Circuit Pack Lock 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-1 Model 3810 DCP 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-2 Model 3820 DCP 4-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-3 Optional SDCP, Model 3811 Faceplate, and Optional SDU 4-3. . . . . . . . . . . . . . . . . . .
4-4 3800 Series LCD and Keypad 4-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1 Dial Backup 5-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-1 Local Analog Loopback 8-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-2 Remote Digital Loopback 8-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-3 Local Digital Loopback 8-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-4 Pattern Test and Local Analog Loopback Test 8-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-5 Pattern Test and Remote Digital Loopback Test 8-6. . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-6 End-to-End Pattern Test 8-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-1 DCP Configuration Process 9-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-2 AT Command Configuration Process 9-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11-1 Top-Level Menu of a Remote 3800 Series Modem 11-3. . . . . . . . . . . . . . . . . . . . . . . . . .
E-1 Wiring Diagram – 8-Position to 6-Position Crossover Cable E-1. . . . . . . . . . . . . . . . . .
Table of Contents
v3810-A2-GB30-30 September 1998
List of Tables
Tables Page
4-1 Model 3810 and Model 3811 DCP LEDs 4-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-2 Model 3820 DCP LEDs 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-3 SDCP LEDs 4-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-4 Top-Level Menu Status 4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-5 Common Operational Messages 4-11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-6 Dial Access Security Messages 4-12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1 Valid Dial Command Modifiers 5-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-1 DTE Interface Configuration Options 9-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-2 DTE Dialer Configuration Options 9-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-3 Line Dialer Configuration Options 9-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-4 Dial Line Configuration Options 9-25. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-5 Leased Line Configuration Options 9-28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-6 V.42/MNP/Buffer Configuration Options 9-33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-7 Test Configuration Options 9-39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-8 Miscellaneous Configuration Options 9-41. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-9 Security Configuration Options 9-45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-1 Edit Password Table Group Options 12-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-2 Set Answer Security Group Options 12-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-3 Set Originate Security Group Options 12-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12-4 Security Database Table Using VF-Side Passwords 12-12. . . . . . . . . . . . . . . . . . . . . . . . .
12-5 Security Database Table Using DTE-Side Passwords 12-13. . . . . . . . . . . . . . . . . . . . . . . .
12-6 Security Database Table Using Both VF-Side and DTE-Side Passwords 12-13. . . . . . . . .
12-7 Security Database Table Using Paired VF-Side and DTE-Side Passwords 12-14. . . . . . .
14-1 3800 Series AT Commands 14-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14-2 3800 Series S-Registers 14-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-1 Result Codes B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-1 Modem Health C-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-2 Modem – DTE Connection C-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-3 Modem – VF Connection C-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-4 Online Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-5 Leased-Line Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-6 Dial Backup Operation C-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D-1 Technical Specifications for 3800 Series Modems D-1. . . . . . . . . . . . . . . . . . . . . . . . . .
E-1 VF Connector Pin Assignments: Models 3810 and 3820 E-2. . . . . . . . . . . . . . . . . . . . .
E-2 VF Connector Pin Assignments: TELCO Jacks E-2. . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-3 EIA-232-D Pin Assignments E-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-4 EIA RS-366-A Pin Assignments E-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F-1 V.25bis Commands F-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F-2 V.25bis Response Messages F-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G-1 Factory Default Configuration Options G-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Modems
vi September 1998 3810-A2-GB30-30
vii3810-A2-GB30-30 September 1998
Preface
Objectives and Reader
Assumptions
This manual describes how to install and operate the
COMSPHEREr 3800 Series standalone and
carrier-mounted modems. The reader should have a basic
understanding of modems and their operation.
How to Use This Manual
Chapter 1 provides information about the features of
3800 Series modems.
Chapter 2 provides instructions for installing the Model
3810 and Model 3820 modems.
Chapter 3 provides instructions for installing the Model
3811 modems.
Chapter 4 provides the information required to operate
the Model 3810 and Model 3820 using the diagnostic
control panel (DCP) and the Model 3811 using the
COMSPHERE 3000 Series Carrier’s shared diagnostic
control panel (SDCP).
Chapters 5 through 12 describe the eight branches of
the front panel command sets:
• Chapter 5 – Call Setup
• Chapter 6 – Talk/Data
• Chapter 7 – Status
• Chapter 8 – Test
• Chapter 9 – Configure
• Chapter 10 – Control
• Chapter 11 – Remote
• Chapter 12 – Security
Chapter 13 provides an overview of fax modem
operation.
Chapter 14 provides instructions for displaying and
changing AT commands and S-registers.
Appendix A provides a menu tree for 3800 Series
modems.
Appendix B provides a list of the result codes produced
by 3800 Series modems.
Appendix C provides instructions for performing
diagnostic tests when data communications problems
occur.
Appendix D provides technical specifications.
Appendix E provides EIA RS-232, EIA RS-366A, and
VF TELCO pin assignments.
Appendix F provides V.25bis dialing information.
Appendix G provides a list of all default configuration
options available for the four factory preset
configurations: Async Dial, Sync Dial, Sync Leased, and
UNIX Dial.
Appendix H provides an equipment list for 3800 Series
modems.
The Glossary provides a description of terms used
throughout this manual.
COMSPHERE 3800 Series Modems
viii September 1998 3810-A2-GB30-30
Related Documents
3000-A2-GA31 COMSPHERE 3000 Series
Carrier, Installation Manual
6700-A2-GY31 COMSPHERE 6700 Series
Network Management System
User’s Guide
3610-A2-GZ45 3600 Hubbing Device
Feature Number 3600-F3-300
Installation Instructions
Contact your sales or service representative to order
additional product documentation.
Paradyne documents are also available on the World
Wide Web at:
http://www.paradyne.com
Select Service & Support → Technical Manuals
1-13810-A2-GB30-30 September 1998
Introduction
Overview 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
COMSPHERE 3800 Series Models 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview
The COMSPHERE 3800 Series modems, a new
generation of full-feature, high-speed dial modems, offer
reliable asynchronous and synchronous operation over
dial- or leased-lines networks. The 3800 Series modems’
unique software defineability allows for the addition of
future enhancements, whether it is installing new features
or firmware upgrades.
Through its downloading capability, any 3800 Series
modem can be upgraded to the latest firmware, requiring
no new hardware investment or on-site personnel, and
little or no downtime. These modems support a wide
range of modulation schemes and offer control using
either AT commands, the user-friendly diagnostic control
panel (DCP) or the optional COMSPHERE 6700 Series
Network Management System (NMS). The NMS
performs extensive monitoring, testing, reporting, and
restoral functions to assist in managing your network.
High-speed data transfer and reliable throughput at
data rates as high as 19,200 bps (V.32terbo) over dial lines
is guaranteed by employing the latest techniques in ITU-T
V.42bis/MNP Class 5 data compression and ITU-T
V.42/MNP error correction. In addition to fast line speeds,
the modem can send data to the DTE at speeds as high as
115,200 bps.
The 3800 Series modem is extremely versatile when
used in modem pooling environments; it allows multiple
users to temporarily customize settings in the 3800 Series
modem, thereby permitting communication with the
calling modem. Upon disconnection, the 3800 Series
modem falls back to its original configuration settings and
resumes normal operation.
The modem’s compatibility with a number of dialing
methods and protocols, such as asynchronous AT
commands, ITU-T V.25bis dialing, EIA RS-366-A dialing
for carrier-mounted modems, and the user-friendly
diagnostic control panel (DCP), permits the 3800 Series
modem to be used in a variety of applications and
environments while also allowing control over modem
configuration, dialing, and diagnostics. The 3800 Series
modems offer four preset factory configurations
containing the most often used modem settings. These
factory presets provide quick configuration for any
asynchronous/ synchronous dial, synchronous leased, or
UNIXr hardware-based dial environments.
The 3800 Series family is available in three models:
the Model 3810, a 4-wire/2-wire standalone modem; the
Model 3811, a carrier- mounted version of the standalone
unit; and the Model 3820, a 2-wire standalone unit. All
three models offer a variety of modulation schemes and
network enhancements while still providing reliable,
high-speed data transmission using the latest in modem
technology.
1
COMSPHERE 3800 Series Modems
1-2 September 1998 3810-A2-GB30-30
Features
The 3800 Series modems have a wide variety of
features.
• Dial-Line Modulations: V.32terbo (19,200 and
16,800 bps), ITU-T V.32bis (14,400, 12,000, 9600,
7200, and 4800 bps), V.32 (9600 and 4800 bps),
V.22bis (2400 bps), V.22 (1200 bps), V.21
(300 bps), Bell 212A, (1200 bps), and Bell 103J
(300 bps).
• Two-wire/four-wire Leased-Line Modulations:
V.32terbo (19,200 and 16,800 bps), V.32bis
(14,400, 12,000, 9600, 7200, and 4800 bps),
V.32 (9600 and 4800 bps), V.22bis (2400 bps).
• Convenient migration to new or optional features
through software downloading.
• ITU-T V.42bis and MNP Class 5 data compression.
• Virtual error free data integrity with ITU-T V.42
and MNP Level 4 error control.
• Automatic and manual single call dial backup and
dial standby capabilities for 4-wire leased-line
applications (Model 3810 and Model 3811).
• A unique Paradyne modem pooling feature that
preserves the answering modem’s permanent
configuration, but allows multiple users to
temporarily adapt parameters for individual
requirements.
• Dial-line data rates from 300 bps–19,200 bps.
Leased-line rates from 2400 bps–19,200 bps.
• Asynchronous dial DTE data rates from
300 bps–115,200 bps.
• A diagnostic control panel (DCP) on the front bezel
that displays the connect status, data rate, type of
error control or compression, test results, alarm
status of DTE or VF parameters for both local and
remote modems.
• Storage of up to 10 telephone numbers to directory
locations.
• Compatibility with the industry de facto standard
AT Command set.
• Dialing via DCP, AT commands, ITU-T V.25bis
commands, or RS-366-A (Model 3811 only).
• Configuration of software options via the
AT Command set or DCP.
• High-speed transmission using asynchronous,
synchronous, or UNIX devices over full- or
half-duplex dial networks or 2-wire/4-wire leased
lines.
• Complement of self-tests, local and remote
loopbacks including ITU-T compatible V.54.
• Four factory-defined configurations and two
user-defined configuration areas.
• Availability in either the 2-wire/4-wire standalone
and carrier mount, or the 2-wire only standalone
models.
• Originate Security and three Answer Security
modes.
• Directory #1 Callback capability.
• Dial Access Security which guards against
unwanted user access to the host DTE.
• Hayes Autosync support.
Options
The 3800 Series modems also may have the following
optional features:
• Diagnostic, control, monitor, and call statistic
capabilities through the COMSPHERE 6700 Series
NMS.
• Class 2 Fax modulations: ITU-T V.17 (14,400,
12,000, 9600, 7200 bps), V.29 (9600, 7200 bps) and
V.27ter (4800, 2400 bps).
• V.29 and V.33 leased line options.
• Enhanced Throughput Cellular (ETC), which
improves reliability and speed over cellular links.
COMSPHERE 3800 Series
Models
The COMSPHERE 3800 Series modem is available in
several models.
• Model 3810, a 4-wire/2-wire standalone unit
capable of operation on 2-wire dial, or 4-wire
leased or 2-wire leased lines.
• Model 3811, a 4-wire/2-wire carrier-mounted
modem for installation into a COMSPHERE
3000 Series Carrier; it is capable of operation on
dial, or 4-wire leased or 2-wire leased lines.
• Model 3820, a 2-wire standalone unit capable of
operation on dial or 2-wire leased lines.
2-13810-A2-GB30-30 September 1998
Model 3810 and 3820 Installation
Overview 2-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3800 Series Modem Package 2-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer-Supplied Equipment 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 or Model 3820 Modem Installation 2-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 Dial-Line Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 4-Wire/2-Wire Leased-Line Connection 2-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3820 Dial-Line Connection 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3820 2-Wire Leased-Line Connection 2-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DTE Connection 2-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 3810 and Model 3820 Telephone Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dial Network Management System Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC Power Transformer Connection 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modem Power-Up 2-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing Model 3810 and Model 3820 Modems 2-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview
The standalone Model 3810 modem (Figure 2-1) is
capable of either dial or 4-wire/2-wire leased-line
operation. The modem is controlled using either AT
commands or the diagnostic control panel (DCP). The
DCP consists of an LCD which displays the Top-Level
menu, three function keys and four directional keys which
allow you to maneuver and choose DCP selections, and a
row of 12 LED status indicators which display modem
activity. For a better understanding of DCP operation,
refer to Chapter 4, DCP Operation.
The rear of the modem contains an ON/Off power
switch, a low voltage ac power connector, an 8-pin
modular connector for phone or leased-line connection, an
8-pin modular connector for dial-line connection, a 4-pin
modular connector for network management, and a
DB-25-S DTE connector.
The standalone Model 3820 is capable of dial and
2-wire leased-line operation. Its DCP functions are similar
to the Model 3810 except it has only six LED status
indicators. For more information regarding the DCP, refer
to Chapter 4, DCP Operation.
The rear of the modem contains an ON/Off power
switch, a low voltage ac power connector, an 8-pin
modular connector for external telephone use, an 8-pin
modular connector for dial-line or 2-wire leased-line
connection, a 4-pin modular connector for network
management, and a DB-25-S DTE connector.
2
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Paradyne 3800 User manual

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