Ella OW5335AR User manual

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Toll Free 1-800-480-6850
www.ellasbubbles.com
INSTALLATION & OWNER’S MANUAL
Wheelchair Transfer Walk In Bathtub
SOAKINGAIR MASSAGEHYDRO MASSAGEDUAL MASSAGE
05/2014
Titan Outward Swing Walk In Bathtub
OW5335S OW5335A OW3535H OW5335D
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PRODUCT WARRANTY
Coverage
The Limited Warranty covers hardware and components for 5 years and a lifetime warranty on the door gasket, frame and
shell from the time of original purchase from an authorized dealer by the original buyer. If, during this period, a covered
component fails, Ella’s Bubbles will provide a replacement part to the owner through an authorized dealer.
Shipping charges and all other incidental costs are not included. Ella’s Bubbles will not pay labor costs involved in diagnos-
tic, removal, repair, service or replacement of the parts. All warranty claims must be coordinated through an authorized
dealer.
Limitations
The Limited Warranty does not cover defects, damage or failure caused by shipment, delivery, installation or user including
but not limited to: modication of any type for any reason, electrical or water connections not specied by the installation
and specications included with the unit improper installation, unreasonable operation, accident, neglect lack of proper
routine maintenance, or acts of GOD, including, earthquakes, oods, lighting, etc.
Parts
When warranty parts are requires, contact your authorized dealer. Be prepared to provide proof of purchase.
Warranty Claim Procedures
Complete warranty claim form and submit using the information provided below.
Claim will be processed by Ella’s Bubbles claims department.
RGA (Return Goods Authorization) will be issued
Payment is required for warranty parts and shipping before shipment
Defective parts must be returned
Once defective parts are received and deemed defective by tech department, credit for parts will be issued.
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DOOR OPERATION
CARE & MAINTENANCE
(Out Swing Only)
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WARNING
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Ella’s Bubbles DECLINES ANY LIABILITY IF:
REQUIREMENTS:
BEFORE STARTING
FACTS:
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INSTALLATION
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ROUGH-IN
TOP VIEWFRONT VIEW
Slight changes in difference may exist between the indicated dimensions in the drawings an pictures and the actual dimmensions or product. Should an
oudated or incorrect drawing drawing or picture be used we will not be helo liable.
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ASSEMBLY
Outward Swing Walk In Bathtub
Warranty Information
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All mailing notification must be sent via certified mail to:
Ella’s Bubbles, LLC.
2101 S. Carpenter Street
Chicago, IL 60608
TOLL FREE: 800-480-6850
The limited warranty covers hardware and components for 5 years and a
lifetime warranty on the door gasket, frame and shell from the time of original
purchase from an authorized Ella’s Bubbles dealer to the original buyer. If, during
this period, a covered component fails, Ella’s Bubbles will provide a
replacement par to the owner through an authorized dealer. Shipping charges
and all other incidental costs are not included. Ella’s Bubbles will not pay labor
costs involved in diagnostic, removal, repair, service or replacement of the
parts. Such costs may be covered by a separate warrant provided by your
authorized dealer. All warranty claims must be coordinated through an
authorized dealer.
The Limited Warranty does not cover defects, damage or failure caused by the
shipment, delivery, installation or user, including but not limited to: modifications
of any type for any reason, electrical or water connections not specified by the
installation and specifications included with the unit, improper installation,
unreasonable operation, accident, neglect, lack of proper routine
maintenance, or acts of GOD, including, earthquakes, floods, lighting, etc.
When warranty parts are required, contact your authorized dealer. Be prepared
to provide proof of purchase.
Warranty Activation Form 1 of 2
INSTALLER'S INFORMATION
_______________________________________________________________________________________
Name
_______________________________________________________________________________________
Address City State Zip
_________________________________ _________________________________________________
Telephone Email
_________________________________ _________________________________________________
Date Signature
Upon completing the installation of an Ella Walk In Tub, the following Warranty
Activation Form must be completed, signed by both the customer and installer, and
returned to Ellas Bubbles, LLC. In order for the Warranty to be activated (faxed, scanned,
or emailed, or hard copy mailed).
To be initialed by the installer(s)
____Tub is level in all directions and all support legs are touching the ground.
____Tub is installed on a dedicated 30 Amp GFCI protected circuit using 10 gauge wire
____Frame of the tub has been properly grounded.
____ Door Seal has been cleaning with rubbing alcohol to remove any dust or debris left
over from construction.
____Temperature Control Valve operated on both hot and cold settings.
____Both diverters function properly.
____Hand Shower functions on all settings without leaking.
____All supply lines have been checked for leaks while both diverters are on.
____ Drains open and close properly, and the locking nut has been tightened on both
stoppers.
____Door seal is water tight after tub has been lled for a minimum of 20 minutes.
____ After running for a minimum of 20 Minutes both the Hydro and Air Pumps are
functioning properly and all connections to the pumps and jets are water tight.
____ Chromatherapy Light and the Ozone Sterilization are working properly. (When the
Ozone is on by itself it will make a light humming noise).
____All drain ttings have been checked for leaks while the tub is draining.
____Unit is installed with access to both plumbing and electrical connections.
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Warranty Activation Form 2 of 2
OWNER'S INFORMATION
_______________________________________________________________________________________
Name
_______________________________________________________________________________________
Address City State Zip
_________________________________ _________________________________________________
Telephone Email
_________________________________ _________________________________________________
Date Signature
Model: ___________________________________ Serial Number: ______________________________
Purchase Date: ___________________________ Purchase Price: _____________________________
Place of Purchase: _____________________________________________________________________
Contact Name: ___________________________ Phone Number: _____________________________
Copy of sales receipt must be included
with warranty activation forms.
To activate manufacturer's warranty, please complete both pages and
use one of the options below to submit.
Via mail: Ella's Bubbles, LLC.
Warranty Department
2101 S. Carpenter St., Chicago, IL 60608
Via fax: 1-312-666-3551
Via email: warranty@ellasbubbles.com
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