Auerswald COMfortel 1400 User manual

Operation Guide

Operation and Configuration

ISDN System Telephone

COMfortel쏐 1400

2 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

Important Information .......................................................................................................... 16

Used Symbols and Signal Words........................................................................................... 17

Safety Information .................................................................................................................. 18

Proper Use ............................................................................................................................. 20

Product Details....................................................................................................................... 21

Specific Product Details..................................................................................................... 21

Technical Data........................................................................................................................ 22

Scope of Delivery ................................................................................................................... 25

Minimum Requirements PC ................................................................................................... 26

Copyright and Trademarks..................................................................................................... 27

Environmental Notice ............................................................................................................. 28

Basic Knowledge.................................................................................................................. 30

Device Overview .................................................................................................................... 31

Functions of Keys and LEDs ............................................................................................. 31

Display............................................................................................................................... 33

Casing LED ....................................................................................................................... 33

Symbols............................................................................................................................. 34

Introduction to the Operation.................................................................................................. 44

In the Idle State.................................................................................................................. 44

Main Menu......................................................................................................................... 45

Function Keys.................................................................................................................... 46

Menu Options in Telephone Number and Text Entry Menus ............................................. 49

Menu Options During Incoming Calls ................................................................................ 50

Menu Options during Outgoing Calls................................................................................. 52

Menu Options during Calls ................................................................................................ 53

Menu Options during Query Calls ..................................................................................... 54

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 3

Table of Contents

Configuration Software COMfortel Set................................................................................... 56

Installing COMfortel Set..................................................................................................... 56

Starting COMfortel Set....................................................................................................... 56

Exiting COMfortel Set ........................................................................................................ 56

Configuring the Language of the Configuration Software.................................................. 57

Configuring Interface Used................................................................................................ 57

Opening Configuration....................................................................................................... 58

Creating a New Configuration ........................................................................................... 59

Saving Configuration ......................................................................................................... 60

Close the Configuration ..................................................................................................... 61

Using Print Functions ........................................................................................................ 62

Operating Instructions for COMfortel Set .......................................................................... 63

Help ................................................................................................................................... 64

Telephoning .......................................................................................................................... 70

Incoming Calls........................................................................................................................ 71

Options During an Incoming Call....................................................................................... 71

Accepting Incoming Calls .................................................................................................. 72

Rejecting Incoming Calls ................................................................................................... 73

Hold incoming calls............................................................................................................ 73

Forwarding Incoming Calls ................................................................................................ 73

Call Waiting Calls ................................................................................................................... 75

Options During a Call Waiting Call .................................................................................... 75

Rejecting Call Waiting Calls............................................................................................... 76

Accepting Call Waiting....................................................................................................... 76

Forwarding Call Waiting..................................................................................................... 76

Switching off Call Waiting Tone ......................................................................................... 77

Outgoing Calls........................................................................................................................ 78

Options for Outgoing Calls ................................................................................................ 78

Picking up Receiver and Dialling Telephone Number........................................................ 79

Dialling Telephone Number with Dial Preparation ............................................................. 79

Initiating External Calls with Calling Line Identity Restriction ............................................ 79

Dialling Telephone Number on Direct Exchange Line Access........................................... 80

Options for Unsuccessful Calls.......................................................................................... 81

Initiating Callback on Busy ................................................................................................ 82

Initiating Callback on No Response................................................................................... 83

Initiating Priority Call for Do-not-disturb............................................................................. 84

4 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

Calls ....................................................................................................................................... 85

Options during a Call ......................................................................................................... 85

Retrieving Information about a Call ................................................................................... 85

Sending DTMF Signals...................................................................................................... 86

Muting a Call...................................................................................................................... 86

Ending a Call ..................................................................................................................... 87

Query Calls............................................................................................................................. 88

Initiating a Query Call ........................................................................................................ 88

Ending a Query Call .......................................................................................................... 89

Options during a Query Call .............................................................................................. 89

Splitting .............................................................................................................................. 90

Ending One of the Two Calls ............................................................................................. 90

Connecting Both Communication Partners ....................................................................... 91

Transfer .................................................................................................................................. 92

Options for Transferring a Call........................................................................................... 92

Transfer with Announcement............................................................................................. 93

Transfer without Announcement........................................................................................ 93

Placing External Communication Partner in Waiting Loop ................................................ 94

Calling a Third Subscriber and Transferring to an Active Communication Partner ........... 94

Conference Calls.................................................................................................................... 96

Initiating Conference Calls................................................................................................. 96

Options during a Conference Call ..................................................................................... 96

Initiating Splitting during a Conference Call....................................................................... 97

Ending a Call with a Conference Call Partner ................................................................... 97

Connecting both Conference Call Partners ....................................................................... 98

Ending Conference Call Completely.................................................................................. 98

Hands-free Calling.................................................................................................................. 99

Initiating Call in Hands-free Calling Mode ......................................................................... 99

Ending up Call in Hands-free Calling Mode....................................................................... 99

Switching on Hands-free Calling During a Call................................................................ 100

Switching off Hands-free Calling and Returning to Normal Calling ................................. 100

Loudspeaker Listening ......................................................................................................... 101

Switching on Loudspeaker Listening during a Call.......................................................... 101

Switching off Loudspeaker Listening and Returning to Normal Calling........................... 101

Ending a Call in Loudspeaker Listening Mode ................................................................ 101

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 5

Table of Contents

Headset Calls....................................................................................................................... 102

Initiating Headset Calls.................................................................................................... 102

Ending a Call in Headset Operation ................................................................................ 102

Initiating Listen in Function on Receiver.......................................................................... 103

Ending Listen in Function on Receiver ............................................................................ 103

Telephone Book and Lists................................................................................................. 104

Telephone Book.................................................................................................................... 105

Opening the Telephone Book .......................................................................................... 105

Dialling from Telephone Book.......................................................................................... 108

Configuring a Contact...................................................................................................... 108

Editing a Contact ..............................................................................................................111

Deleting a Contact ........................................................................................................... 115

Entering Comments for a Contact ................................................................................... 116

Configuring a Call Macro ................................................................................................. 117

Accepting Telephone Numbers from Dial Preparation..................................................... 118

Accepting Telephone Numbers into Other Menus ........................................................... 119

Configuring Displayed Telephone Number Range for Telephone Book .......................... 120

Importing the Telephone Book......................................................................................... 121

Importing Outlook Contacts ............................................................................................. 122

Exporting the Telephone Book......................................................................................... 124

Redial List............................................................................................................................. 125

Opening the Redial List ................................................................................................... 125

Dialling from Redial List................................................................................................... 126

Deleting Entries in Redial List.......................................................................................... 127

Configuring Calls to be Recorded for Redial List............................................................. 127

Calls List............................................................................................................................... 129

Opening the Calls List ..................................................................................................... 129

Dialling from Calls List ..................................................................................................... 131

Deleting Entries in Calls List............................................................................................ 131

Function Key for Calls List............................................................................................... 132

Configuring Calls to be Recorded for Calls List............................................................... 132

Caller List ............................................................................................................................. 134

Opening the Caller List .................................................................................................... 134

Dialling from Caller List.................................................................................................... 136

Deleting Entries in Caller List .......................................................................................... 137

Function Key for Caller Lists............................................................................................ 137

Configuring Calls to be Recorded for Caller List ............................................................. 138

Configuring the LED of the Message Key ....................................................................... 138

6 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

Functions ............................................................................................................................ 140

Exchange Line Transfer ....................................................................................................... 141

Exchange Line Transfer Sequence ................................................................................. 141

Function Key for Exchange Line Transfer ....................................................................... 142

Call Waiting .......................................................................................................................... 143

Switching Call Waiting On/Off.......................................................................................... 143

Function Key for Call Waiting .......................................................................................... 143

Switching Call Waiting Signalling On/Off via Tone........................................................... 144

Do-not-disturb....................................................................................................................... 145

Switching the Do-not-disturb Function On/Off ................................................................. 145

Function Key for Do-not-disturb....................................................................................... 145

Configuring Type of Do-not-disturb.................................................................................. 146

Automatic Call Acceptance .................................................................................................. 149

Switching Automatic Call Acceptance On/Off.................................................................. 149

Function Key for Automatic Call Acceptance................................................................... 149

Attention Tone for Switching Automatic Call Acceptance On/Off..................................... 150

Configuring Call Acceptance Time for Automatic Call Acceptance ................................. 151

Boss/Secretary Function ...................................................................................................... 153

Procedure when Calling the Boss Telephone.................................................................. 153

Switching Boss/Secretary Function on Boss Telephone On/Off ...................................... 154

Secretary Key on Boss Telephone................................................................................... 154

Boss Key on Secretary Telephone................................................................................... 156

Switching Boss/Secretary Function for All Secretary Keys Off........................................ 157

Function Key for Switching Boss/Secretary Function Off ................................................ 158

Follow me............................................................................................................................. 159

Switching Follow me On/Off ............................................................................................ 159

Function Key for Follow me ............................................................................................. 160

Call Deblocker (Incoming) – VIP Numbers........................................................................... 161

Switching Call Deblocker (Incoming) On/Off ................................................................... 161

Function Key for Call Deblocker (Incoming) .................................................................... 161

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 7

Table of Contents

Targeted Exchange Line Access.......................................................................................... 163

Targeted Exchange Line Access Variants ....................................................................... 163

Initiating Targeted Exchange Line Access (A – Function Key Exchange Line).............. 164

Initiating Targeted Exchange Line Access (B – Function Key Exchange Line).............. 164

Initiating Targeted Exchange Line Access (C – Function Key Exchange Line MSN)..... 165

Function Key for Targeted Exchange Line Access (A – Function Key Exchange Line). 166

Function Key for Targeted Exchange Line Access (B – Function Key Exchange Line). 167

Function Key for Targeted Exchange Line Access

(C – Function Key Exchange Line MSN) ....................................................................... 168

Targeted VoIP Access Point................................................................................................. 170

Initiating a Targeted VoIP Access Point........................................................................... 170

Function Key for Targeted VoIP Access Point ................................................................. 171

Group Functions................................................................................................................... 173

Detailed Information about Group Functions................................................................... 173

Logging the Telephone In/Out ......................................................................................... 174

Logging Telephone Out of All Groups.............................................................................. 175

Function Key for Group Function..................................................................................... 175

Function Key for Logging Out of All Groups .................................................................... 177

Display of the Group Status............................................................................................. 178

Hotel Function ...................................................................................................................... 180

Function Areas of the Hotel Function .............................................................................. 180

Configuring the Hotel Function ........................................................................................ 181

Check/Change Room Status on Hotel Reception Telephone .......................................... 182

Performing Check-in on Hotel Reception Telephone....................................................... 183

Configuring Wake-up Time for Room on Hotel Reception Telephone ............................. 184

Querying Call Charges for Room on Hotel Reception Telephone ................................... 184

Printing Interim Invoice for Room from Hotel Reception Telephon.................................. 185

Blocking External Telephoning for Room on Hotel Reception Telephone ....................... 186

Performing Check-out on Hotel Reception Telephone .................................................... 187

Configuring Wake-up Time on Hotel Room Telephone.................................................... 189

Querying Call Charges on Hotel Room Telephone.......................................................... 189

Function Key for Hotel Room on Hotel Reception Telephone ......................................... 190

Function Key for Hotel Room on Hotel Room Telephone................................................ 191

8 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

InterCom Announcement/Handsfree.................................................................................... 193

InterCom Announcement Procedure ............................................................................... 193

Executing InterCom Announcement................................................................................ 193

Function Key for InterCom Announce-ment .................................................................... 194

InterCom Handsfree Procedure....................................................................................... 196

Executing InterCom Handsfree ....................................................................................... 196

Function Key for InterCom Handsfree ............................................................................. 197

Switching InterCom Permission On/Off ........................................................................... 198

Function Key for InterCom Permission............................................................................ 199

Configuration Switchover ..................................................................................................... 200

Configuration Switchover Executed Manually ................................................................. 200

Function Key for Configuration Switchover ..................................................................... 200

Loudspeaker Audio Out........................................................................................................ 203

Executing Loudspeaker Audio Out .................................................................................. 203

Function Key for Loudspeaker Audio Out........................................................................ 204

Macro ................................................................................................................................... 206

Macro Execution Procedure ............................................................................................ 206

Function Key for Macro ................................................................................................... 207

Configuring Display Presentation during Macro Execution.............................................. 209

Memo ................................................................................................................................... 211

Creating a Memo ............................................................................................................. 211

Retrieving a Memo .......................................................................................................... 211

Function Key for Retrieving a Memo ............................................................................... 212

Pickup................................................................................................................................... 213

Executing Pickup ............................................................................................................. 213

Executing Pickup during Call........................................................................................... 213

Function Key for Pickup................................................................................................... 214

Power Dialling ...................................................................................................................... 216

Power Dialling Procedure ................................................................................................ 216

Executing Power Dialling................................................................................................. 216

Cancelling Power Dialling................................................................................................ 217

Switching Attention Tone for Power Dialling On/Off......................................................... 217

Function Key to Initiate/Cancel Power Dialling................................................................ 218

Room Monitoring .................................................................................................................. 219

Initiating Room Monitoring............................................................................................... 219

Ending Room Monitoring ................................................................................................. 219

Function Key for Room Monitoring .................................................................................. 220

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 9

Table of Contents

Relays .................................................................................................................................. 221

Switching Relays On/Off.................................................................................................. 221

Function Key for Switching Relays On/Off....................................................................... 221

Calling Line Identity Restriction (CLIR) ................................................................................ 224

Function Key for Calling Line Identity Restriction (CLIR) ................................................ 224

Call Forwarding .................................................................................................................... 225

Call Forwarding Variations............................................................................................... 225

Kinds of Call Forwarding ................................................................................................. 226

Switching Call Forwarding for Subscribers On/Off .......................................................... 227

Function Key for Call Forwarding for Subscribers ........................................................... 228

Switching Call Forwarding for External Numbers On/Off................................................. 230

Function Key for Call Forwarding for External Numbers ................................................. 232

Call Restrictor (Incoming) – Robinson Numbers.................................................................. 235

Switching the Call Restrictor (Incoming) On/Off .............................................................. 235

Function Key for Call Restrictor (Incoming)..................................................................... 235

Power Save Mode................................................................................................................ 237

Switching Automatic Activation of Power Save Mode On/Off.......................................... 237

Switching Power Save Mode Activation On/Off Depending on Configuration................. 238

Function Key for Manually Activating Power Save Mode ................................................ 239

Switching the Power Save Mode Link to Phone Lock On/Off.......................................... 239

Phone Lock .......................................................................................................................... 241

Enabling the Phone Lock................................................................................................. 241

Disabling the Phone Lock................................................................................................ 241

Function Key for Phone Lock .......................................................................................... 242

Scheduled Call ..................................................................................................................... 243

Opening Scheduled Call List ........................................................................................... 243

Configuring Scheduled Call as Schedule Reminder........................................................ 244

Configuring Scheduled Call as Call Reminder ................................................................ 244

Accepting Scheduled Call as Schedule Reminder .......................................................... 245

Accepting Scheduled Call as Call Reminder ................................................................... 246

Editing Existing Scheduled Calls in Scheduled Call List ................................................. 246

Deleting Existing Scheduled Calls from Scheduled Call List........................................... 247

Function Key for Scheduled Calls ................................................................................... 247

10 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

Text before Answering.......................................................................................................... 249

Variants for Text before Answering.................................................................................. 249

Switching Text before Answering for Group On/Off......................................................... 250

Function Key for Text before Answering for Group.......................................................... 250

Switching Text before Answering for External Telephone Number On/Off ...................... 251

Function Key for Text before Answering for External Telephone Number ....................... 252

Door Functions..................................................................................................................... 254

Executing Door Functions ............................................................................................... 254

Function Key for Door Functions ..................................................................................... 256

Waiting Field Function.......................................................................................................... 259

Configuring a Waiting Field.............................................................................................. 259

Sequence for Call Acceptance in Waiting Field............................................................... 260

Switching Waiting Field Reception On/Off....................................................................... 262

Function Key and External Waiting Field......................................................................... 263

Function Key for Internal Waiting Field............................................................................ 265

Function Key for Switching Waiting Field Reception On/Off............................................ 266

Switching Attention Tone for Waiting Field On/Off........................................................... 267

Speed Dialling ...................................................................................................................... 268

Application Options for Speed Dialling Keys ................................................................... 268

Function Key for Speed Dialling ...................................................................................... 269

Switching Automatic Speed Dialling Pick-up On/Off........................................................ 271

Switching the Display of the Registration Status On/Off.................................................. 272

Answering Machine local .................................................................................................. 273

Forwarding Incoming Calls to Answering Machine .............................................................. 274

Answering Machine Accepts Call – Call Acceptance ........................................................... 275

Readiness ............................................................................................................................ 276

Switching Readiness On/Off............................................................................................ 276

Function Key for Readiness ............................................................................................ 277

Touch Function Key for Readiness.................................................................................. 278

Answering Machine List ....................................................................................................... 279

Opening the Answering Machine List .............................................................................. 279

Listening to recordings (messages and call recordings) ................................................. 281

Dialling from the Answering Machine List........................................................................ 282

Configuring the LED Message Key ................................................................................. 283

Function Key for Answering Machine List ....................................................................... 283

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 11

Table of Contents

List of Voice Memos ............................................................................................................. 284

Recording Memos ........................................................................................................... 284

Function Key Recording Voice Memos............................................................................ 285

Opening the List of Voice Memos.................................................................................... 285

Listening to Recordings (Memos).................................................................................... 287

Configuring the LED Message Key ................................................................................. 288

Announcements ................................................................................................................... 289

Creating a New Announcement....................................................................................... 289

Editing Existing Announcement in List ............................................................................ 290

Deleting an Existing Announcement from List................................................................. 291

Function Key for Editing Announcements........................................................................ 292

Call Acceptance and Announcement Assignment ............................................................... 294

Detailed Information about Call Acceptance and Announcement Assignment................ 294

Configuring Call Acceptance and Announcement Assignment ....................................... 295

Function Key for Call Acceptance, Announcement and Type of Call .............................. 297

Basic Settings....................................................................................................................... 300

Configuring Call Acceptance Time .................................................................................. 300

Configuring Maximum Recording Time ........................................................................... 301

Configuring Maximum Recording Time for Door Calls .................................................... 302

Switching Listen in Function On/Off................................................................................. 303

Switching Automatic Playback On/Off ............................................................................. 304

Switching Call Acceptance of Group Calls On/Off........................................................... 305

Switching Attention Tone for Answering Machine On/Off ................................................ 306

Call Recording...................................................................................................................... 308

Executing Call Recording ................................................................................................ 308

Function Key for Call Recording Initiation On/Off............................................................ 309

Switching Automatic Call Recording On/Off .................................................................... 309

Function Key for Automatic Call Recording..................................................................... 310

Switching Info Tone for Call Recording On/Off ................................................................ 311

Remote Access .................................................................................................................... 313

Remote Access Variants.................................................................................................. 313

Configuring Remote Access ............................................................................................ 314

Switching Remote Access On/Off.................................................................................... 315

Switching Remote Access Toll Saver (and Quick Access) On/Off................................... 315

Entering Quick Remote Access Numbers ....................................................................... 316

Executing Remote Access............................................................................................... 318

12 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

Message Forwarding............................................................................................................ 320

Message Forwarding Sequence...................................................................................... 320

Switching Message Forwarding On/Off ........................................................................... 320

Function Key for Message Forwarding............................................................................ 321

Configuring Announcement for Message Forwarding ..................................................... 322

Configuring a Message Forwarding Target...................................................................... 323

Configuring Waiting Period for Message Forwarding ...................................................... 324

Configuring Message Forwarding Repetition .................................................................. 325

Data Exchange..................................................................................................................... 328

Transferring Data from PC to SD Card............................................................................ 328

Transferring Data from SD Card to PC............................................................................ 329

Deleting Data from SD Card/PC...................................................................................... 330

Selecting Another Telephone for Data Exchange............................................................ 331

Saving Standard Announcements on Telephone............................................................. 332

Voice Mail and Fax Boxes of the PBX .............................................................................. 334

Voice Mail and Fax Boxes.................................................................................................... 335

Opening the Message List of a Voice Mail/Fax Box ........................................................ 335

Listening to Recordings ................................................................................................... 338

Sending a Telefax as E-mail ............................................................................................ 339

Sending a Telefax again .................................................................................................. 340

Dialling from the Message List of the Voice Mailbox ....................................................... 340

Deleting Messages .......................................................................................................... 341

Function Key to Open a Voice Mail/Fax Box ................................................................... 341

Switching Attention Tone for Voice Mailbox On/Off ......................................................... 343

Readiness of Voice Mail/Fax Boxes..................................................................................... 345

Switching Readiness of Voice Mail/Fax Boxes On/Off .................................................... 345

Function Key for Readiness ............................................................................................ 346

Touch Function Key for Readiness.................................................................................. 347

Configuration-Dependent Control......................................................................................... 348

Switching the Configuration-Dependent Control On/Off.................................................. 348

Function Key for Configuration-Dependent Control......................................................... 348

Voice Memos in Voice Mailboxes......................................................................................... 351

Function Key for Recording Voice Memos in Voice Mailboxes........................................ 351

Distribution of Messages...................................................................................................... 353

Function Key for Distributing Messages .......................................................................... 353

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 13

Table of Contents

Announcements for Voice Mailboxes ................................................................................... 355

Create a New Announcement for a Voice Mailbox .......................................................... 355

Edit an Existing Announcement for a Voice Mailbox ....................................................... 356

Delete an Existing Announcement for a Voice Mailbox ................................................... 357

Switching the Call Information On/Off for New Voicemail Messages .............................. 358

Switching the Separator Tone On/Off for New Voicemail Messages............................... 358

Remote Access to a Voice Mailbox ...................................................................................... 359

Executing Remote Access to a Voice Mailbox ................................................................ 359

Switching Remote Access to a Voice Mailbox On/Off ..................................................... 360

Function Key for Remote Access to a Voice Mailbox ...................................................... 361

Message Forwarding from a Voice Mailbox ......................................................................... 363

Switching Message Forwarding from a Voice Mailbox On/Off......................................... 363

Function Key for Message Forwarding from a Voice Mailbox ......................................... 363

Substitute Function for Voice Mailboxes .............................................................................. 366

Switching the Substitute Function for Voice Mailboxes On/Off........................................ 366

Function Key for the Substitute Function for Voice Mailboxes ........................................ 367

Archives for Voice Mail and Fax Boxes................................................................................ 369

Moving a Message into the Archive of a Voice Mail/Fax Box .......................................... 369

Opening the Archive of a Voice Mail/Fax Box ................................................................. 369

Deleting Messages from the Archive of a Voice Mail/Fax Box ........................................ 370

Settings ............................................................................................................................... 371

Identification ......................................................................................................................... 372

Configuring MSN ............................................................................................................. 372

Protection from Unauthorised Access.................................................................................. 373

Configuring User PIN....................................................................................................... 373

Configuring a Function Lock............................................................................................ 374

Configuring Settings Lock................................................................................................ 375

Display and Backlight........................................................................................................... 378

Configuring Language on Telephone............................................................................... 378

Configuring Display Backlight.......................................................................................... 378

Configuring Brightness .................................................................................................... 379

Setting the Text Colour .................................................................................................... 380

Configuring Time Format ................................................................................................. 380

Configuring Date Format ................................................................................................. 381

Switching Showing of Names Only On/Off ...................................................................... 382

Calibrating the Display..................................................................................................... 383

Select Wallpaper.............................................................................................................. 383

14 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Table of Contents

Casing LED .......................................................................................................................... 388

Configuring the Casing LED ............................................................................................ 388

Call Signalling....................................................................................................................... 390

Switching Ring Signal On/Off .......................................................................................... 390

Function Key for Ring Signal ........................................................................................... 391

Switching Flashing Display Backlight for Call Signalling On/Off...................................... 391

Function Key for Call Signalling by Flashing Display Backlight....................................... 392

Ringtones ............................................................................................................................. 393

Determining Different Types of Calls ............................................................................... 393

Configuring Ringtones ..................................................................................................... 395

Changing Ringer Volume Automatically .......................................................................... 396

Call Charges......................................................................................................................... 398

Configuring Currency....................................................................................................... 398

Configuring Cost per Call Unit ......................................................................................... 398

Receiver and Headset.......................................................................................................... 399

Adjusting Receiver Volume.............................................................................................. 399

Switching Headset Operation On/Off............................................................................... 399

Function Key for Headset Operation ............................................................................... 400

Switching Headset Ringing On/Off .................................................................................. 400

Adjusting Headset Volume .............................................................................................. 401

Menu and Function Keys...................................................................................................... 402

Restricting Menu Selection.............................................................................................. 402

Configuring Accessibility of Second Key Level................................................................ 402

Function Key for Shift ...................................................................................................... 403

Exchanging or Moving Function Keys ............................................................................. 403

Service and Maintenance .................................................................................................. 405

Firmware Update.................................................................................................................. 406

Firmware Update Variants ............................................................................................... 406

Initiating Manual Firmware Update.................................................................................. 406

Initiating Manual Firmware Update from SD Card........................................................... 407

Initiating Instant Firmware Update via Update Server ..................................................... 408

Distributing Firmware....................................................................................................... 409

Saving Firmware as File on PC ....................................................................................... 410

Data Backup......................................................................................................................... 411

Data Backup to SD Card ................................................................................................. 411

Formatting SD Card ............................................................................................................. 415

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 15

Table of Contents

Selecting a PBX ................................................................................................................... 416

Initiating PBX Synchronisation ............................................................................................. 417

Deleting Data........................................................................................................................ 418

Restoring Factory Setting ................................................................................................ 418

Deleting Charges............................................................................................................. 418

Deleting Personal Data.................................................................................................... 419

Diagnostic Functions............................................................................................................ 420

Performing Line Check (BERT) ....................................................................................... 420

Determining the services on the PBX.............................................................................. 421

Checking Quality of SD Card........................................................................................... 421

License Information ........................................................................................................... 422

Licenses ............................................................................................................................... 423

Index.................................................................................................................................... 450

16 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Important Information

This section includes necessary information for operating your equipment safely. Before you

put the telephone into operation, it is absolutely necessary for you to read the safety information

described here and to make yourself familiar with the intended use of the device as well as the

technical information.

Topics

– Used Symbols and Signal Words (page 17)

– Safety Information (page 18)

– Proper Use (page 20)

– Product Details (page 21)

– Technical Data (page 22)

– Scope of Delivery (page 25)

– Minimum Requirements PC (page 26)

– Copyright and Trademarks (page 27)

– Environmental Notice (page 28)

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 17

Important Information

Used Symbols and Signal Words

The meanings of symbols and signal words are described below:

Warning:

Warns of the risk of personal injury, such as that caused by hazardous electrical

voltage.

Caution:

Warns of material damage.

Important:

Indicates possible application errors and conditions which may cause functional

limitations, malfunctions during operation, or other problems.

Note:

Indicates supplementary notes.

18 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Important Information

Safety Information

Please note the basic safety information below.

Warning: Improper handling of the device can result in life-threatening electrical

shock and can damage or destroy the device.

• Read the instructions for the device and keep them for future reference.

Warning: Liquid that penetrates the casing can cause life-threatening electric

shocks and damage to, or destruction of, the system telephone.

• Only operate the telephone in closed, dry rooms.

• Only clean the casing of the device with a slightly damp cloth or an anti-static

cloth.

Warning: Damaged connection lines, or damage to the casing or the device, can

cause life-threatening electrical shocks.

• Only connect the device's connection cable with the sockets that are designed

for that purpose.

• Have damaged connection lines replaced immediately.

• Use only original accessories and original replacement parts.

• Contract a professional to complete any necessary repairs without delay.

Please contact your qualified electrician or the manufacturer directly.

• Do not touch the contact points with pointed, metallic or damp objects.

• Do not carry the device by the connection cables.

• Use the cable channels at the bottom of the telephone to reduce strain.

Warning: Power surges, which may occur during electrical storms, can cause life-

threatening electric shocks, or damage or destroy the devices.

• Avoid disconnecting and connecting lines during an electrical storm.

• Hire a qualified electrician to lay the cables within the building.

• Protect the devices by installing overvoltage protection.

Warning: Non-approved headsets, external speakers, or receivers may cause

hearing damage or interfere with the voice connection.

• Only use this telephone with approved accessories with the CE mark.

Warning: The telephone receiver creates a weak magnetic field, which may

attract small magnetic objects, such as needles and paper clips.

• To avoid injuries, do not put down the receiver close to such objects.

COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015 19

Important Information

Safety Information

Caution: Improper cleaning or operation can damage or destroy the display.

• Keep the display clean. To do this, use a soft, dry cloth.

• To operate the telephone, use your fingers or fingernails. Under no circum-

stance use ball-point pens, pencils, or other pointed objects on the display.

• Never apply force or excessive pressure when touching the display.

20 COMfortel 1400 - Firmware V1.8 - COMfortel Set V3.10 - Operation and Configuration V04 10/2015

Important Information

Proper Use

important:

Auerswald products are not designed, manufactured, or intended for use or

resale, in environments that require fail-safe performance, such as in the

operation of life-support systems and/or nuclear facilities. Our products can

only be used for these purposes with prior written permission from Auerswald

in each individual case.

The device COMfortel 1400 is a system telephone.

The system telephone is intended for use in closed, dry rooms.

The system telephone is intended exclusively for connecting to an internal S

0

or U

P0

port of the

following PBXs from Auerswald:

• COMpact 3000 analogue/ISDN/VoIP (firmware version 4.0L or later)

• COMpact 2206 USB (firmware version 2.4B or later)

• COMpact 4410 USB (firmware version 2.4B or later)

• COMpact 5010 VoIP (firmware version 4.2E or later)

• COMpact 5020 VoIP (firmware version 4.2E or later)

• COMmander Basic.2/19" (firmware version 4.2E or later)

• COMmander Business/19" (firmware version 4.2E or later)

• COMpact 4000

• COMpact 5000/R

• COMmander 6000/R/RX (firmware version 6.0E or later)

Important: Connecting to a PBX from another manufacturer or to the

external S

0

connection of a network provider is not intended.

Improper use may, for example, cause functional restrictions or interfe-

rence, the destruction of the device or, in a worst case scenario,

personal injury.

• If you are still not sure of the intended use of the product after reading

the following chapter, please contact your dealer.

• Read the instructions for the device and keep them for future

reference.

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Auerswald COMfortel 1400 User manual

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