NAPOLEON HAMP2-GY User manual

EN

DE

PG.31

DO NOT DISCARD

DANGER

IF YOU SMELL GAS:

• Shutogastotheappliance.

• Exnguishanyopename.

• Ifodorconnues,keepawayfromthe

applianceandimmediatelycallyourgas

supplierorredepartment.

DANGER!CARBONMONOXIDEHAZARD

Thisappliancecanproducecarbonmonoxide,whichhasnoodor.Usingitinan

enclosedspacecankillyou.Neverusethisapplianceinanenclosedspacesuch

asacamper,tent,carorhome.

WARNING!ForOutdoorUseOnly.

WARNING

Donottrytolightthisappliancewithout

readingthe“LIGHTING”instruconsseconof

thismanual.

Donotstoreorusegasolineorother

ammableliquidsorvaporsinthevicinityof

thisoranyotherappliance.AnL.P.cylinder

notconnectedforusemustnotbestoredin

thevicinityofthisoranyotherappliance.If

theinformaonintheseinstruconsisnot

followedexactly,areorexplosionmayresult,

causingpropertydamage,personalinjuryor

death.

Thisgasappliancemustbeusedonlyoutdoorsinawell-venlatedspaceandmustnotbeused

insideabuilding,garage,screened-inporch,gazebooranyotherenclosedarea.

N415-0388CE-GB-DE MAR 28.16

APPLY SERIAL NUMBER LABEL FROM CARTON

Serial No.

XXXXXX000000

MODEL NO.

Napoleon Group of Companies

214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8

Phone: 1-705-726-4278 Fax: (705)-727-4282

www.napoleongrills.com

Customer Soluons: 1-866-820-8686 or grills@napoleonproducts.com

INSTALLER:LEAVETHISMANUALWITHTHEAPPLIANCE.

CONSUMER:RETAINTHISMANUALFORFUTUREREFERENCE.

PATIOFLAME

OUTDOOR GAS FIREPIT

HAMP1 (GPFR40)

HAMP2 (GPFS40)

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2

EN

NAPOLEON products are designed with superior components and materials, and are

assembled by trained crasmen who take great pride in their work. Every component

has been thoroughly inspected by a qualied technician before packaging and shipping

to ensure that you, the customer, receive the quality product you expect from

NAPOLEON.

NapoleonGasAppliancePresident’sLimitedWarranty

NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in

material and workmanship from the date of purchase, for the following period:

Stainless steel burner assembly 2 years

Aluminum table top and pedestal 3 years

All other parts 2 years

Accessories and bonus items are not covered by this warranty

CondionsandLimitaons

NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided

that the purchase was made through an authorized NAPOLEON dealer and is subject to the following

condions and limitaons:

This factory warranty is non-transferable and may not be extended what-so-ever by any of our

representaves.

This limited warranty does not cover damages caused by misuse, lack of maintenance, grease

res, hosle environments, accident, alteraons, abuse or neglect and parts installed from other

manufacturers will nullify this warranty. Discoloraon to plasc parts from chemical cleaners or UV

exposure is not covered by this warranty.

This limited warranty further does not cover any scratches, dents, painted nishes, corrosion or

discoloring by heat, abrasive and chemical cleaners, nor chipping on porcelain enamel parts..

Should deterioraon of parts occur to the degree of non-performance (rusted through or burnt through)

within the duraon of the warranted coverage, a replacement part will be provided.

Aer the rst year, with respect to this President’s Limited Warranty NAPOLEON may, at its discreon,

fully discharge all obligaons with respect to this warranty by refunding to the original warranted

purchaser the wholesale price of any warranted but defecve part(s).

NAPOLEON will not be responsible for the installaon, labor or any other costs or expenses related to

the re-installaon of a warranted part, and such expenses are not covered by this warranty.

Notwithstanding any provision contained in this President’s Limited Warranty NAPOLEON’s responsibility

under this warranty is dened as above and it shall not in any event extend to any incidental,

consequenal, or indirect damages.

This warranty denes the obligaon and liability of NAPOLEON with respect to the NAPOLEON gas

grill and any other warranes expressed or implied with respect to this product, its components or

accessories are excluded.

NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilies

with respect to the sale of this product.

NAPOLEON will not be responsible for: over ring, blow outs caused by environmental condions such

as strong winds, or inadequate venlaon,

Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or

cleaners will not be the responsibility of NAPOLEON.

The bill of sale or copy will be required together with a serial number and a model number when

making any warranty claims from NAPOLEON.

NAPOLEON reserves the right to have its representave inspect any product or part prior to honoring

any warranty claim.

NAPOLEON shall not be liable for any transportaon charges, labor costs, or export dues.

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WARNING!ForOutdoorUseOnly.

WARNING!Improperinstallaon,adjustment,alteraon,serviceormaintenancecancauseinjury

orpropertydamage.Readtheinstallaon,operangandmaintenanceinstruconsthoroughlybefore

installingorservicingthisgasappliance.

SafeOperangPracces

• THISAPPLIANCEISHOTWHENOPERATINGANDCANCAUSESEVEREBURNSIFCONTACTED.

• Installaonandrepairshouldbedonebyaqualiedserviceperson.Theapplianceshouldbeinspectedbefore

useandatleastannuallybyaqualiedserviceperson.Morefrequentcleaningmayberequiredasnecessary.It

isimperavethecontrolcompartment,burnersandcirculangairpassagewaysoftheappliancebekeptclean.

• Do not operate appliance before reading and understanding operang instrucons. Failure to operate appliance

according to operang instrucons could cause re or injury.

• Risk of burns. The appliance should be turned o and cooled before servicing.

• Do not install damaged, incomplete or substute components.

• This appliance has a naked ame and does not give full protecon for children or the inrm, extra protecon

should be considered for these condions.

• Youngchildrenshouldbecarefullysupervisedwhentheyareintheareaoftheappliance.Toddlers,young

childrenandothersmaybesuscepbletoaccidentalcontactburns.Aphysicalbarrierisrecommendedifthere

areatriskindividualsinthevicinity.Torestrictaccesstoanapplianceorstove,installanadjustablesafetygate

tokeeptoddlers,youngchildrenandotheratriskindividualsoutofthevicinityandawayfromhotsurfaces.

• Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot surfaces.

• Under no circumstances should this appliance be modied.

• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all

plasc bags, these are not toys and should be kept away from children and infants.

• Do not use in high winds.

• Do not leave appliance unaended when in use.

• For Outdoor use only.

• This appliance must not be used for cooking.

• This appliance is a decorave eect gas heater, and should never be used with solid fuel (e.g. coal, charcoal,

wood etc.) and must not be used as an incinerator to burn waste. Furthermore the appliance must never be used

on Liquid fuels (e.g petrol, paran etc.)

• Improper installaon, adjustment, alteraon, service, or maintenance can cause injury or property damage. Read

the installaon, operang and maintenance instrucons thoroughly before installing or servicing this equipment.

• This appliance shall be used ONLY outdoors in a well-venlated space and shall NOT be used inside a building,

garage, or any other enclosed area.

• This appliance is designed to be run on either Propane gas (LP) or Natural Gas, however the gas type required

must be specied at me of purchase, and the installer must check the appliance data plate to ensure it

corresponds to the gas type to which is to be connected.

• Cylinders must be stored outdoors in a well-venlated area out of reach of children. Disconnected cylinders must

have threaded valve plugs ghtly installed and must not be stored in a building, garage or any other enclosed

area. Always store cylinders in accordance with the ‘Code of Pracce for keeping liqueed petroleum gas in

cylinders’ published by the Health and Safety Executvie available from HMSO.

• Storage of this appliance indoors is permissible only if it has been disconnected from its fuel supply (natural gas

line or LP gas cylinder).

• If it is evident there is excessive abrasion or wear, or the hose is cut, it must be replaced prior to the appliance

being put into operaon.

• This appliance is not designed as a dryer. It is not therefore recommended that the appliance be used in such a

manner. Do not place any arcles within 1m of the appliance as this may result in damage to the arcles.

• Clothingorotherammablematerialsshouldnotbehungfromtheappliance,orplacedonornearthe

appliance.

• Anyguardorotherprotecvedeviceremovedforservicingtheappliancemustbereplacedpriortooperang

theappliance.

• Inspect the fuel supply connecon for signs of leakage before each use of the appliance.

• The pressure regulator and hose assembly supplied must be used. Replacement pressure regulators and hose

assemblies must be those specied in this manual.

• The cylinder supply system must be arranged for vapour withdrawal.

• The cylinder used must include a collar to protect the cylinder valve.

• When not in use, the appliance must be turned o at the gas supply.

• To extend the life of your appliance, protect and cover it from the elements when not in use.

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Locaon

Locang Your Outdoor Appliance

It is important when selecng a locaon for your appliance to ensure clearances to adjacent combusbles

are met. This appliance is intended for installaon on an outdoor pao or in your yard. It is highly

recommended that this appliance be installed in a sheltered area (following the guidelines outlined

below). Direct wind will cause an errac ame and possible pilot or main burner outage. An errac

ame could also lead to excessive carboning (black soot), this condion is not a safety issue but is visually

undesirable.

Note: When choosing a locaon for your appliance, care must be taken to avoid areas where excessive

moisture or running water may be a problem.

Any enclosure (shelter) in which the appliance is used must comply with one of the following:

With walls on all sides, but at least one permanent opening at ground level and no overhead cover.

Within a paral enclosure which includes an overhead cover and no more than two sidewalls. These

sidewalls may be parallel, as in a breezeway, or at right angles to each other.

Within a paral enclosure which includes an overhead cover and three sidewalls, as long as 30 percent or

more of the horizontal periphery of the enclosure is permanently open.

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Correct Disposal Of This Product

This marking indicates that this product should not be disposed with other household wastes throughout

the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal,

recycle it responsibly to promote the sustainable reuse of material resources. To return your used device,

please use the return and collecon systems or contact the retailer where the product was purchased.

They can take this product for environmental safe recycling.

GasCylinder

Use only gas cylinders, which meet naonal and regional codes. The minimum cylinder size for butane

units is 13kg, and for propane units is 6kg. Ensure that the cylinder can provide enough fuel to operate the

appliance. If in doubt, check with your local gas supplier.

• Use cauon when handling the cylinder valve.

• Never connect a cylinder, which does not meet local codes.

• All cylinders 7kg or larger must be placed outside the enclosure on level ground. Cylinders smaller

than 7kg (maximum size 465mm high by 306mm wide) may be placed inside the enclosure. Only

cylinders connected to the appliance may be stored in the enclosure, or close to the appliance. Spare

cylinders must not be stored in the enclosure, or in close proximity of an operang unit. Cylinders

must not be exposed to extreme heat or direct sunlight.

WARNING!Ensurethatthehoseisroutedtomaintainproperclearancetotheundersideofthe

unit.Hosesthatcontacthightemperaturesurfacesmaymeltandleak,causingare.

CylinderConnecon:Remove the cap or plug from the cylinder fuel valve. Tighten regulator to cylinder

valve. Leak test all joints prior to using. A leak test must be performed annually, and each me a cylinder is

hooked up, or if a part of the gas system is replaced.

GasHose

• If the hose and regulator are not included by the manufacturer, then only hoses and regulators which

meet naonal and regional codes are to be used.

• Ensure that the gas hose does not come into contact with any hot surfaces on the appliance -

parcularly the underside of the burner.

• Check hose regularly. In the case of rips, melng or wear, replace hose before using the appliance.

• The recommended hose length is 0.9m. The hose must not be longer than 1.5m.

• Ensure that the hose is twist and kink free when installed.

• Replace the hose before expiry date printed on the hose.

TechnicalData

The following table lists input values for the appliance.

Orice Size (Gross) Heat Input (Total) Gas Usage (Total)

I II III I/II III

#51 #53 #36 11.5 kW 837 g/hr 1092 L/hr

Cered Gases / Pressures - Check rang plate to ensure that it corresponds with following list.

Do not tamper with or modify regulator. Use only regulators which supply the pressure listed in the table

above. For replacement, use only the regulator specied by the manufacturer.

Gas Category

I

3B/P(30)

I

3+(28-30/37)

I

3B/P(50)

I

2H

I

2E

I

2E+

Orice Sizes(see

above)

I I II III III III

Gases / Pressures Butane and Pro-

pane at 30mbar

Butane 28-

30mbar Propane

37mbar

Butane and

Propane at

50mbar

G20 at 20mbar G20 at

20/25

mbar

G20/G25 at

20/25 mbar

Countries BE, BG, CY, DK, EE,

FI, FR, GB, HR, HU,

IS, IT, LT, LU, MT,

NL, NO, RO, SE, SI,

SK, TR

BE, CH, CY, CZ,

ES, FR, GB, GR,

IE, IT, LT, LU, LV,

PT, SK, SI

AT, CH, DE,

SK

AT, BG, CH, CZ, DK,

EE, ES, FI, GB, GR,

HR, HU, IE, IS, IT,

LV, LT, NO, PT, RO,

SE, SI, SK, TR

DE, LU, PL BE,FR

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NOTE!Someregulatorhosescontainanutandalehandthread,andothersmustpressONto

connectandOFFtodetach.Followtheinstruconsprovidedbelowfortheappropriateregulatorhose.

FIG.1

FIG.2

FIG.3

FIG.4

CylinderConnecon

Example Cylinder

If this appliance is to be connected

directly to a house propane gas

supply line, follow the instrucons

for the natural gas hook-up.

306mm

465mm

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NaturalGasHook-Up

The piping up to the appliance is the responsibility of the installer. Connect the inlet valve to rigid pipe,

copper tube or an approved exible metal connector which complies with naonal and regional codes.

If using a gas hose (not supplied) connect the ared end of the hose to the connector on the end of the

inlet valve. Tighten using two wrenches. (Do not use thread sealer/pipe dope.) Leak test all joints prior to

using the appliance. Piping and valves upstream of the quick disconnect are not supplied. The installaon

must comply with naonal and regional codes. The gas supply pipe must be suciently sized to supply the

kW specied on the rang plate, based on the length of the piping run. The quick disconnect must not be

installed in an upward direcon and a readily accessible manual shut-o valve must be installed upstream

of, and as close to, the quick disconnect as is feasible.

Purgethegassupplylineofanytrappedairpriortotherstringoftheunit.

WARNING!

• The installaon must be performed by a licensed gas er, and all connecons must be leak tested

before operang the appliance.

• Ensure all hose connecons are ghtened using two wrenches. Do not use Teon tape or pipe dope

on any hose connecon.

• Ensure the hose does not contact any high temperature surfaces or it may melt and leak causing a

re.

• Locate the hose out of pathways where people may trip over it or in areas where the hose may be

subject to accidental damage.

• Leak test all the connecons using a soap and water soluon as per the leak tesng instrucons

found in the manual.

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DIMENSIONS

Specicaons

64 cm

82 cm

127 cm

HAMP1

107 cm

64 cm

HAMP2

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MINIMUM CLEARANCE TO COMBUSTIBLES

INCHES MM

Side Walls 24 610

Top of unit to ceiling 72 1830

1830mm

CENTRE OF PATIOFLAME

610mm

MAXIMUM

OVERHANG

THETABLEISAPPROVEDFORUSEON

COMBUSTIBLEFLOORS.

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LeakTesngInstrucons

WARNING!Aleaktestmustbeperformedannually,orifapartofthegassystemisreplaced.



WARNING!

Neveruseanopenametocheckforgasleaks.Becertainnosparksoropenames

areintheareawhileyoucheckforleaks.Sparksoropenameswillresultinareorexplosion,

damagetoproperty,seriousbodilyinjury,ordeath.

Leaktesng: This must be done before inial use, annually, and whenever any gas components are

replaced or serviced. Do not smoke while performing this test, and remove all sources of ignion. See Leak

Tesng Diagram for areas to check. Turn all burner controls to the o posion. Turn gas supply valve on.

Brush a half-and-half soluon of liquid soap and water onto all joints and connecons of the regulator,

hose, manifolds and valves.

Bubbles will indicate a gas leak. Either ghten the loose joint or have the part replaced with one

recommended by the Napoleon Customer Soluons department and have the appliance inspected by a

cered gas installer.

If the leak cannot be stopped, immediatelyshutothegassupply, disconnect it, and have the grill

inspected by a cered gas installer or dealer. Do not use the appliance unl the leak has been corrected.

DONOTUSEANOPENFLAME.

STOP

X

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LighngInstrucons

Igniter

ContolKnob

WARNING!Keepfaceandbodyawayfromburnerareawhenlighng.

WARNING!Ensureburnercontrolsareintheoposion.Slowlyturnonthegassupplyvalve.

1. Press and hold electronic igniter buon ( ).

2. Turn the burner control to the low posion, press and hold in. When the burner

lights, release the electronic igniter buon.

3. Connue to depress the burner control knob for 30 seconds and then release. If the

ame goes out, repeat the procedure.

4. Adjust the ame to the desired height with the burner control knob.

5. If the burner will not light with the electronic igniter, hold a lit long match or lit long

butane lighter to the ignion area of the burner and connue with step 2.

6. To shut down the burner turn the burner control knob clockwise to the o posion.

Then turn the gas o at the source (propane cylinder valve or natural gas supply

valve).

WARNING!Iftheburnerdoesnotlightwithin10seconds,turnthevalveoandwait5minutes

foranygastodissipatebeforerepeangtheprocedure.

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OperangThePaoFlame

InialLighng: When lit for the rst me, the appliance emits a slight odor. This is a normal temporary

condion caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and

does not occur again. Simply run the main burner on high for approximately one-half hour.

WARNING!Youmusthaveclearandeasyaccesstotheon/ovalveAFTERtheapplianceis

installedandconnectedtothegassupplyinordertosafelyturnotheburner.

WARNING!Neverusethisapplianceforotherthantheintendeduse.Donotusethisapplianceto

preparefood.

WARNING!

• Children and adults should be alerted to the hazards of high surface temperatures and should stay

away from the appliance to avoid burns or clothing ignion.

• Children should be carefully supervised when they are in the area of the appliance.

• Clothing or other ammable materials should not be hung from the appliance, or placed on or near

the appliance. The area above the enclosure may be extremely hot. Direct contact with these

surfaces should be avoided in order to prevent burns or clothing ignion.

• Any guard or protecve device removed for servicing the appliance must be replaced prior to

operang the appliance.

• Installaon and repair should be done by a qualied service person.

• The appliance should be inspected before each use and at least annually by a qualied service

person. More frequent cleaning may be required as necessary. It is imperave that the control

compartment, burners and circulang air passageways of the appliance be kept clean.

WARNING!

• Never use the appliance while it is raining.

• Always turn the appliance o when raining.

• Never splash any liquid on the glass / glass embers when the appliance is operang.

• The glass / glass embers will be extremely hot while operang, never try to touch them.

• Always ensure the appliance stands rmly on level ground.

• Never use the appliance if the burner is damaged. Inspect the burner before each use. Ensure that

no debris such as leaves; grass or other objects have entered or are on the appliance. If the burner

is damaged it must be replaced prior to using the appliance with a replacement burner specied by

your Napoleon dealer.

• Inspect the hose assembly before each use. If there is evidence of excessive abrasion or wear, or

if the hose is damaged it must be replaced prior to using the appliance with a replacement hose

assembly specied by your Napoleon dealer.

NOTE!Theappliancehasbeendesignedwithseveralsafetyfeatures,whichincludeasafetyvalve.If

theburnerameisexnguishedtheappliancewillautomacallyshutdown.

WARNING!Anymodicaontotheappliancemaycompromisethesafetyofthisappliance.

Specialconcernisasfollows.

• Do not bypass thermocouple safety.

• Do not operate the appliance if any part has been under water. Immediately call a qualied service

technician to inspect the appliance and replace any part of the control system and any gas control,

which has been underwater.

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WARNING!Glassembersmayhavesharpedges,wearsafetyglassesandgloveswhenhandling.

Donotchangeorsubstutetheglassembermaterialprovidedwiththisappliance.Ifreplacing,use

onlyreplacementglassembersavailablefromyourlocalauthorizeddealer/distributor.

WARNING!Toavoidthepossibilityofburns,maintenanceshouldbedoneonlywhenthe

applianceis.Avoidunprotectedcontactwithhotsurfaces.Ensureburneristurnedo.Turngasoat

sourceanddisconnecttheappliancebeforeservicing.Cleantheapplianceinanareawherecleaning

soluonswillnotharmdecks,lawns,orpaos.Donotuseammable,corrosiveorabrasivecleaners.

Note: Stainless steel tends to oxidize or stain in the presence of chlorides and suldes, parcularly in

coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools

and hot tubs. These stains could be perceived as rust, but can be easily removed or prevented. To provide

stain prevenon and removal, wash all stainless steel and chrome surfaces every 3-4 weeks or as oen as

required with fresh water and/or stainless steel cleaner.

ControlPanel: The control panel text is printed directly on the stainless steel and with proper

maintenance will remain dark and legible. To clean the panel, use only warm soapy water or stainless steel

cleaner available from your Napoleon dealer. Never apply abrasive cleaners on any stainless surfaces,

especially the printed poron of the control panel or the prinng will gradually rub o.

Maintenance/CleaningInstrucons

Burner: The burner is made from stainless steel, but extreme heat and a corrosive environment can cause

surface corrosion to occur. This can be removed with a brass wire brush. Inspect the burner at least

annually for cracks, insect nests, excessive corrosion or any other damage. If the burner is damaged, it

must be replaced with a burner specied by the manufacturer before the appliance is put into operaon.

CAUTION!BewareofSpiders.

Spiders and insects are aracted to the smell of propane and natural gas. The burner is equipped with an

insect screen on the air shuer, which reduces the likelihood of insects building nests inside the burner

but does not enrely eliminate the problem. A nest or web can cause the burner to burn with a so yellow

or orange ame or cause a re (ashback) at the air shuer underneath the control panel. Other warning

signs that may indicate a problem are:

• Strong or unusual odor coming from the appliance.

• Connued diculty or delayed ignion.

• Flame appears either very short or very long.

• Flame only burns part way across the burner.

• Excessive soot building up on the glass embers.

Tocleantheinsideoftheburner,itmustberemovedfromtheappliance: Remove the glass embers and

examine the burner. If dirty, clean with a wire brush.

Cleaning: Use a exible venturi tube brush to clean the inside of the burner. Shake any loose debris from

the burner through the gas inlet. Check the burner ports and valve orices for blockages. Burner ports can

close over me due to debris and corrosion; use an opened paperclip or a drill bit to clean them. The ports

are easier to clean if the burner is removed from the appliance, but it can also be done with the burner

installed.

WARNING!Hose:Checkforabrasions,melng,cuts,andcracksinthehose.Ifanyofthese

condionsexist,donotusetheappliance.HavethepartreplacedbyyourNapoleondealerorqualied

gasinstaller.

CleaningInsideTheAppliance: While washing your appliance, be sure to keep the area around the burner

and pilot assembly dry at all mes.

WARNING!Ifthegascontrolisexposedtowaterinanyway,DONOTtrytousetheappliance.

Thegascontrolmustbereplaced.

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CleaningTheOuterApplianceSurface: Do not use abrasive cleaners or steel wool on any painted, or

stainless steel parts of your Napoleon Appliance. Doing so will scratch the nish. Exterior surfaces should

be cleaned with warm soapy water. To clean stainless surfaces, use a stainless steel or a non-abrasive

cleaner. Always wipe in the direcon of the grain. Over me, stainless steel parts discolor when heated,

usually to a golden or brown hue. This discoloraon is normal and does not aect the performance of the

appliance

WARNING!Theapplianceareamustbeclearandfreefromcombusblematerials,gasolineand

otherammablevaporsandliquids.Donotobstructtheowofcombusonandvenlaonair.Keep

thevenlaonopeningofthecylinderenclosurefreeandclearofdebris.

Reinstallaon: Reverse the procedure to reinstall the burner. Check that the valve enters the burner when

installing. Replace the glass embers. When the appliance is put back in service, check the burner ame

paern with the image below.

NORMAL

ABNORMAL

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Glass Ember Installaon

WARNING!Donotusethepaoamewithouttheglassembersinplace.

WARNING!Glassembersmayhavesharpedges,wearsafetyglassesandgloveswhenhandling.

Donotchangeorsubstutetheglassembermaterialprovidedwiththisappliance.Ifreplacing,use

onlyreplacementglassembersavailablefromyourlocalauthorizeddealer/distributor.

WARNING!Glassembersmayhaveaneoilresiduethatneedstobecleanedpriortoinstallaon.

Cleantheglasswithmilddishsoap,drain,rinsethoroughlyanddrybeforeinstalling.

1. Carefully pour the glass embers onto the appliance ember tray as shown.

2. Spread the glass embers over the tray and burner. The distribuon of clear glass over the burner will

inuence ame height.

3. The glass embers must cover the enre burner tray while ensuring no glass is placed on the ignion

poron of the burner as illustrated below.

Finishing

ENSURENOGLASSISBLOCKINGANYOFTHEOPENPORTSONTHEIGNITIONPORTIONOFTHE

BURNER,DIFFICULTIESINLIGHTINGMAYRESULT.

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16

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Troubleshoong

Problem PossibleCauses Soluon

Low heat / Low ame when

valve turned to high.

For propane - improper lighng

procedure.

For natural gas - undersized supply

line.

Ensure lighng procedure is followed carefully. The

valve must be in the o posion when the tank valve is

turned on. Turn tank on slowly to

allow pressure to equalize. See lighng

instrucons.

Pipe must be sized according to installaon code.

Burners burn with yellow

ame, accompanied by the

smell of gas.

Possible spider web or other debris. Thoroughly clean burner venturi. See general

maintenance instrucons.

Burner will not light with the

igniter, but will light with a

match.

Dead baery / or installed incorrectly.

Loose electrode wire or switch

terminal wires.

Improper gap at electrode p.

Replace with heavy duty baery.

Check that electrode wire is rmly pushed onto the

terminal on the back of the igniter. Check that the lead

wires from the module to the

ignion switch (if equipped) are rmly pushed onto

their respecve terminals.

The gap can be adjusted by bending the p in or out.

Unl a spark is achieved.

Burner will not stay lit when

control knob is released.

Knob not being held in long enough.

Too windy.

Glass or debris in ignion area of the

burner prevenng

thermocouple from being fully

engulfed in ame.

Dirty thermocouple or thermocouple

connecon.

Faulty thermocouple or valve.

Thermocouple must have me to heat up – hold the

knob in for 30 seconds aer the burner lights, then

release

Unit will shut down if winds are greater than 10mph

(16km/h). Either locate to dierent area or use when it

is less windy.

Ensure there is no glass or other debris in ignion area,

and that the small hole below the thermocouple is

unobstructed.

Clean the thermocouple and clean the connecon

between the valve and thermocouple. Ensure the

connecon is properly ghtened.

Replace thermocouple and / or valve.

Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal

vibraons in the regulator and does not aect the

performance or safety of the gas heater.

Humming regulators will not be replaced.

Burner output on “high”

seng is too low. (Rumbling

noise and uering blue

ame at burner surface.)

Lack of gas.

Supply hose is pinched.

Dirty or clogged orice.

Spider webs or other maer in venturi

tube.

Propane regulator in “low ow” state.

Check gas level in propane cylinder.

Reposion supply hose as necessary.

Clean burner orice.

Clean out venturi tube.

Ensure lighng procedure is followed carefully. All

valves must be in the o posion when the tank valve

is turned on. Turn tank on slowly to allow pressure to

equalize. See lighng instrucons.

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17

EN

KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.

Ordering Replacement Parts

Warranty Informaon

MODEL:

DATE OF PURCHASE:

SERIAL NUMBER:

(Record informaon here for easy reference)

Before contacng the Customer Soluons Department, check the Napoleon Grills Website for more extensive

cleaning, maintenance, troubleshoong and parts replacement instrucons at www.napoleongrills.com.

Contact the factory directly for replacement parts and warranty claims. Our Customer Soluons Department is

available between 9 AM and 5 PM (Eastern Standard Time) at 1-866-820-8686, fax at 1-705-727-4282 or e-mail

[email protected]. To process a claim, we must be provided with the following informaon:

1. Model and serial number of the unit.

2. Part number and descripon.

3. A concise descripon of the problem (‘broken’ is not sucient).

4. Proof of purchase (photocopy of the invoice).

In some cases the Customer Soluons Representave could request to have the parts returned to the factory

for inspecon before providing replacement parts. These parts must be shipped prepaid to the aenon of the

Customer Soluons Department with the following informaon enclosed:

1. Model and serial number of the unit.

2. A concise descripon of the problem (‘broken’ is not sucient).

3. Proof of purchase (photocopy of the invoice).

4. Return Authorizaon Number - provided by the Customer Soluons Representave.

Before contacng Customer Soluons Representave, please note that the following items are not covered by

the warranty:

• Costs for transportaon, brokerage or export dues.

• Labor costs for removal and reinstallaon.

• Costs for service calls to diagnose problems.

• Discoloraon of stainless steel parts.

• Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner

or other harsh chemicals).

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Geng Started

1. Removeallofthepartsfromthecarton.Usethepartslisttoensureallnecessarypartsare

included.

2. Do not destroy packaging unl the appliance has been installed and operates to your sasfacon.

3. Choose a locaon that meets the clearance to combusbles as outlined in this manual. Take into

consideraon the need for clear and easy access to the on/o valve AFTER the appliance is installed

and connected to the gas supply in order to safely turn o the burner.

4. Moststainlesssteelpartsaresuppliedwithaprotecveplasccoangthatmustberemovedprior

tousingtheappliance.Theprotecvecoanghasbeenremovedfromsomeofthepartsduringthe

manufacturingprocessandmayhavelebehindaresiduethatcanbeperceivedasscratchesor

blemishes.Toremovetheresidue,vigorouslywipethestainlesssteelinthesamedireconasthe

grain.

5. Read and follow all instrucons in this manual before installing or servicing this gas appliance.

Ifyouhaveanyquesonsaboutassemblyorapplianceoperaon,oriftherearedamagedormissing

partspleasecallourCustomerSoluonsDepartmentat1-866-820-8686between9AMand5PM

(EasternStandardTime).

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19

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HAMP1

x8

1

2

3

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x8

4

5

N570-0094(M5x10mm)

x4

6

7

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