Polycom GS-27 Owner's manual

Brand: Polycom

Model: GS-27

Type: Owner's manual

Polycom GS-27 is a high-definition LED monitor with advanced features for crystal-clear visuals and immersive experiences. It boasts an impressive display with HDMI connectivity, allowing you to effortlessly connect to various devices such as laptops, gaming consoles, and media players. With its user-friendly controls, you can easily adjust the picture and audio settings to your preference, ensuring an optimal viewing experience. Whether for work presentations, gaming, or multimedia entertainment, the Polycom GS-27 offers versatility and reliable performance for all your needs.

LED MONITOR

OWNER'S MANUAL

Please read the safety instructions carefully before using this

product.

* LED Monitors are LCD Monitors with LED Backlighting.

GS-27 Display Accessory

ENGLISH

CONTENTS

3 IMPORTANT PRECAUTIONS

3 On Safety

 - Do not Open the Display:

 - To Avoid Personal Injury :

 - To Prevent Fire or Hazards:

4 On Installation

4 Precautions to the AC Adapter and Power

5 On Cleaning

5 On Repacking

6 LICENSES

7 ASSEMBLY AND PREPARATION

7 Product Contents

8 Product and Button Description

9 Moving and Lifting the Monitor

9 Installing the Monitor

 - Assembling the Stand

 - Installing on a Table

 - Adjusting the angle

 - Tidying up Cables

 - Using the Kensington lock

13 USING THE MONITOR

13 HDMI Connection

14 Connecting to Headphones

15 USER SETTINGS

15 Activating the Main Menu

16 USER SETTINGS

 - Menu Settings

 - Picture Settings

 - Color Settings

 - Audio Settings

 - Other Settings

21 TROUBLESHOOTING

23 PRODUCT SPECIFICATIONS

24 Preset Mode (HDMI PC)

24 HDMI Timing (Video)

24 Power Indicator

25 PROPER POSTURE

25 Proper Posture for Using the Monitor

WARNING: This product contains chemicals known to the State of California to cause cancer and birth

defects or other reproductive harm. Wash hands after handling.

ENGLISH

IMPORTANT PRECAUTIONS

This unit has been engineered and manufactured to ensure your personal safety, however improper use may

result in potential electrical shock or fire hazards. In order to allow the proper operation of all safeguards

incorporated in this display, observe the following basic rules for its installation, use, and servicing.

On Safety

Use only the power cord supplied with the unit. In case you use another power cord, make sure that it is

certified by the applicable national standards if not being provided by the supplier. If the power cable is

faulty in any way, please contact the manufacturer or the nearest authorized repair service provider for a

replacement.

The appliance coupler is used as the disconnect device.



Please make sure the device is installed near the wall outlet to which it is connected and that the

outlet is easily accessible.



Operate the display only from a power source indicated in the specifications of this manual or listed

on the display. If you are not sure what type of power supply you have in your home, consult with your

dealer.



Overloaded AC outlets and extension cords are dangerous. So are frayed power cords and broken

plugs. They may result in a shock or fire hazard. Call your service technician for replacement.

As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source

even if the unit is turned off.

Do not Open the Display:



There are no user serviceable components inside.



There are Dangerous High Voltages inside, even when the power is OFF.



Contact your dealer if the display is not operating properly.

To Avoid Personal Injury :



Do not place the display on a sloping shelf unless properly secured.



Use only a stand recommended by the manufacturer.



Do not drop an object on or apply impact to the product. Do not throw any toys or objects on the

product screen.

It can cause injury to human, problem to product and damage the display.

To Prevent Fire or Hazards:



Always turn the display OFF if you leave the room for more than a short period of time. Never leave

the display ON when leaving the house.



Keep children from dropping or pushing objects into the display's cabinet openings. Some internal

parts carry hazardous voltages.



Do not add accessories that have not been designed for this display.



When the display is to be left unattended for an extended period of time, unplug it from the wall

outlet.



In the presence of thunder and lightning, never touch the power cord and signal cable because it can

be very dangerous. It can cause electric shock.

ENGLISH

IMPORTANT PRECAUTIONS

On Installation

Do not allow anything to rest upon or roll over the power cord, and do not place the display where the

power cord is subject to damage.

Do not use this display near water such as near a bathtub, washbowl, kitchen sink, laundry tub, in a wet

basement, or near a swimming pool.

Displays are provided with ventilation openings in the cabinet to allow the release of heat generated during

operation. If these openings are blocked, built-up heat can cause failures which may result in a fire hazard.

Therefore,



Never block the bottom ventilation slots by placing the display on a bed, sofa, rug, etc.



Never place the display in a built-in enclosure unless proper ventilation is provided.



Never cover the openings with cloth or other material.



Never place the display near or over a radiator or heat source.

Do not rub or strike the Active Matrix LCD with anything hard as this may scratch, mar, or damage the

Active Matrix LCD permanently.

Do not press the LCD screen with your finger for a long time as this may cause some afterimages.



Some dot defects may appear as Red, Green or Blue spots on the screen.



However, this will have no impact or effect on the display performance.

If possible, use the recommended resolution to obtain the best image quality for your LCD display. If used

under any mode except the recommended resolution, some scaled or processed images may appear on the

screen.



However, this is characteristic of the fixed-resolution LCD panel.

Displaying a still image for a long time on the monitor may leave persistent image or stain on the monitor

screen.



To avoid this problem, use a screen saver and power off when this product is not used.



Persistent image or stain caused by long time usage are not covered by the warranty on this product.

Do not shock or scratch the front and sides of the screen with metallic objects.



Otherwise, it may cause damage to the screen.

Make sure the panel faces forward and hold it with both hands to move.



If you drop the product, the damaged product can cause electric shock or fire.



Contact an authorized the service center for repair.

Avoid high temperatures and humidity.

Do not install this product on a wall if it could be exposed to oil or oil mist.



This may damage the product and cause it to fall.

For displays with glossy bezels the user should consider the placement of the display as the bezel may

cause disturbing reflections from surrounding light and bright surfaces.

Do not use products using high voltage around the Monitor. (ex. Electrical Swatter)



Monitor may have malfunction as its electrical shock.

Precautions to the AC Adapter and Power

If water or any foreign substance goes inside the product (TV, monitor, power cord, or AC adapter),

disconnect the power cord immediately and contact the service center.



Otherwise, this may cause a fire or electric shock due to damage to the product.

Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe

and dry them before use.



Otherwise, this may cause a fire or electric shock.

ENGLISH

IMPORTANT PRECAUTIONS

מים

ÁGUA

On Repacking



Do not throw away the carton and packing materials. They make an ideal container in which to

transport the unit. When shipping the unit to another location, repack it in its original material.

On Cleaning



Unplug the display before cleaning the face of the display screen.



Use a slightly damp (not wet) cloth. Do not use an aerosol directly on the display screen because over-

spraying may cause electrical shock.



When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent

scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product. An

electric shock may occur. (Do not use chemicals such as benzene, paint thinners or alcohol)



Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame; wipe in one direction

only. Too much moisture may cause staining.

Make sure to completely insert the power cord into the AC adapter.



If loosely connected, the poor connection may cause a fire or electric shock.

Be sure to use power cords and AC adapters provided.



The use of non-approved products may cause a fire or electric shock.

When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive

force.



The power line can be damaged, which may cause electric shock or fire.

Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC

adapter. Be careful not to damage the power cord or AC adapter with sharp objects.



Damaged power cords may cause a fire or electric shock.

Never disassemble, repair or modify the power cord or AC adapter.



This may cause a fire or electric shock.

Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc.



This may cause a fire.

ENGLISH

LICENSES

Each model supports a different license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI

logo are trademarks or registered trademarks of HDMI Licensing LLC in the

United States and other countries.

ENGLISH

ASSEMBLY AND PREPARATION

Product Contents

Please check whether all the components are included in the box before using the product. If there are any

missing components, contact the retailer where you purchased the product. Please note that the product

and related components may look different from those shown in the illustrations.

Easy Setup Guide AC/DC adapter 4 AC Power Adapters HDMI cable

Stand body Stand base

Screws (4 pcs)

(M4 x L10)

Cable cover

Rear cover

DC-to-DC jumper cable

(For optional)

Screws (2 pcs)

T-nuts (2 pcs)

(M3 x L15)

(For optional)

EMI Core



Always use genuine components to ensure safety and product performance.



The product warranty will not cover damage or injury caused by the use of counterfeit components.



It is recommended that you use the accessories provided with the product.



If you use generic cables not certified, the screen may not display or there may be image noise.

CAUTION



The actual components may look different from those in the illustrations.



Without prior notice, all product information and specifications contained in this manual are subject

to change to improve the performance of the product.



To purchase optional components, contact the retail store where you purchased the product.

NOTE

ENGLISH

ASSEMBLY AND PREPARATION

Product and Button Description



Make sure that the DC switch on the bottom of the product is turned on before turning on the

monitor.

NOTE

DC Switch

Input

Connector

Touch Button

(Power Button)

Headphone Port

ENGLISH

ASSEMBLY AND PREPARATION

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these

instructions to prevent the monitor from being

scratched or damaged and to ensure safe trans-

portation, regardless of its shape or size.



It is advisable to place the monitor in the

original box or packing material before at-

tempting to move it.



Before moving or lifting the monitor, discon-

nect the power cord and all other cables.



Hold the bottom and side of the monitor

frame firmly.

Do not hold the panel itself.



When holding the monitor, the screen should

face toward you to prevent it from being

scratched.



When transporting the monitor, do not ex-

pose the monitor to jolts or excessive vibra-

tion.



When moving the monitor, keep it upright

and never turn the monitor on its side or tilt

it sideways.



Avoid touching the monitor screen as much

as possible.

- This may result in damage to the screen or

some of the pixels used to create images.

CAUTION

Installing the Monitor

Assembling the Stand



Illustrations in this document represent

typical procedures, so they may look differ-

ent from the actual product.



Do not apply foreign substances (oils,

lubricants, etc.) to the screw parts when

assembling the product. (Doing so may

damage the product.)



Applying excessive force when tightening

screws may cause damage to the moni-

tor. Damage caused in this way will not be

covered by the product warranty.



When tightening the screws after mount-

ing the stand base onto the stand hinge,

be sure to hold the stand base and hinge

together with your hand. Otherwise, the

product may fall, causing personal injury or

damage to the product.



Do not carry the monitor upside down by

just holding the base. This may cause the

monitor to fall off the stand and could

result in personal injury.



When lifting or moving the monitor, do not

touch the monitor screen. The force applied

to the monitor screen may cause damage

to it.

CAUTION



You can disassemble the stand by following

the reverse order of the assembly instruc-

tions.

NOTE

ENGLISH

ASSEMBLY AND PREPARATION



To protect the screen from scratches, cover

the surface with a soft cloth.

CAUTION

Stand base

Stand body

Stand hinge

Cable cover

Input connector cover

Screws (2 pcs)

(M4 x L10)

Screws (2 pcs)

(M4 x L10)

ENGLISH

ASSEMBLY AND PREPARATION

Installing on a Table

Lift the monitor and place it on the table in an

upright position. Place the monitor at least 10

cm (4 inches) away from the wall to ensure

sufficient ventilation.

10 cm

10 cm (4 inches)

10 cm

First connect the power adapter to the moni-

tor and then connect it to the power cord us-

ing the power cord gender changer. Afterwards

connect the power cord to a wall outlet and

then turn on the DC switch.

(sold sepa-

rately)

DC Switch

Lastly turn on the monitor by pressing its

power button.



Disconnect the power cord first, and then

move or install the monitor set. There is risk

of electric shock.

CAUTION

Adjusting the angle

Place the monitor mounted on the stand base

in an upright position.

Adjust the angle of the screen. The angle of

the screen can be adjusted forward or back-

ward from -5° to 15° for a comfortable viewing

experience.

-515

FrontRear



When you adjust the angle, do not hold the

stand as shown on the following illustration.

You may injure your fingers.

-515



Be careful not to touch or press the screen

area when adjusting the angle of the moni-

tor.

-515

WARNING

ENGLISH

ASSEMBLY AND PREPARATION

Tidying up Cables

As illustrated below, arrange the cables so that

they run below the stand hinge and then cover

them with the cable cover from the bottom up.

Stand hinge

Cable cover



You can disassemble the cable cover by fol-

lowing the assembly instructions in reverse

order.

NOTE

Using the Kensington lock

The Kensington security system connector is

located on the bottom of the Monitor.

For more information on installation and usage, re-

fer to the Kensington lock owner's manual or visit

the website:

http://www.kensington.com

Connect the Kensington security system cable

between the Monitor set and a table.



The Kensington security system is optional.

You can obtain additional accessories from

most electronics stores.

NOTE

ENGLISH

USING THE MONITOR



Do not press the screen for a prolonged

time. This may cause image distortion.



Do not display a still image on the screen

for a prolonged time. This may cause image

retention. Use a screensaver if possible.

CAUTION



The monitor may flicker when turned on in

an area where the temperature is low. This is

normal.



Sometimes red, green, or blue spots may ap-

pear on the screen. This is normal.

NOTE

HDMI Connection



This monitor supports the *Plug and Play

feature.

*Plug and Play: A feature that allows you to add

a device to your computer without having to re-

configure anything or install any manual drivers.

Transmits digital video and audio signals from an

external device to the monitor. Connect an exter-

nal device to the monitor using the HDMI cable as

illustrated below.



Connecting your PC to the monitor using the

HDMI cable may cause device compatibility

issues.



DVI to HDMI/DP (DisplayPort) to HDMI

cables may cause compatibility issues.



Use a certified cable with the HDMI logo

attached. If you do not use a certified HDMI

cable, the screen may not display, or a con-

nection error may occur.



Recommended HDMI cable types

High-speed HDMI

cables

High-speed HDMI

Ethernet cables

CAUTION

ENGLISH

USING THE MONITOR

Connecting to Headphones

Connect peripherals to the monitor via the head-

phones port. Connect as illustrated.



Peripheral devices are sold separately.



Depending on the audio settings of the PC

and external device, headphones and speaker

functions may be limited.

NOTE

(sold separately)

ENGLISH

USER SETTINGS

Activating the Main Menu

Press the Menu ( ) button on the bottom of the monitor.

Adjust options by using the

◀

▶

, and

▼

buttons. To return to the upper menu or set other menu

items, use the

button.

Press EXIT to leave the menu.

Monitor Buttons

Button Description

Turns on/off the monitor.

EXIT Exits the main menu

▼

Enters the menu feature and selects and sets options.

▶

◀

Enables the main menu.

Disables the POLYCOM menu.

(You can set each feature to suit your preference.)

Enables the POLYCOM menu.

(This mode is optimized for videoconferencing, and when in this mode, some features may not work.)



All of the buttons are touch sensitive and can be operated by simply touching the bottom of the

monitor.

NOTE

ENGLISH

USER SETTINGS

Menu Settings

To display the OSD menu

press the Menu

( )

button on the bottom of the monitor.

Adjust options by using the

◀

▶

, and

▼

buttons.

Select Next Menu to set more options.

Press the EXIT button to leave the OSD menu.

To return to the upper menu or set other menu items,

use the

button.

Each option is described below.

Menu Description

Volume Adjusts the volume level.

NOTE



Press the Menu ( ) button in the Volume menu to enable or disable the mute function.

Brightness Adjusts the screen brightness.

Wide/Original Adjusts the aspect ratio of the screen.

NOTE



The ratio is disabled in the interlaced signal.

Wide Displays the video in wide screen, regardless of the video signal input.

Original Displays the video according to the aspect ratio of the video signal input.

Reset Restores the default settings.

Next Menu Sets more options.



The actual On Screen Displays (OSDs) that appear on your monitor may differ from those shown in

this owner's manual.

CAUTION

Volume

Brightness

Wide/Original

Reset

〉

Next Menu

〉

Picture

Contrast

Sharpness

Black Level

Overscan

Next Menu

EXIT

Wide

High

Off

ENGLISH

USER SETTINGS

Picture Settings



This feature only works in CUSTOM mode.

To display the OSD menu

press the Menu

( )

button on the bottom of the monitor.

Select Next Menu by pressing the

▼

button.

Go to Picture by pressing the

▶

button.

Adjust options by using the

◀

▶

, and

▼

buttons.

Press the EXIT button to leave the OSD menu.

To return to the upper menu or set other menu items, use

the

button.

Each option is described below.

Menu > Next Menu >

Picture

Description

Contrast Adjusts the screen contrast.

Sharpness Adjusts the screen sharpness.

Black Level Sets the offset level.



Offset: A reference for video signals. Offset is the darkest color that the monitor can

display.

High

The screen picture gets brighter.

Low

The screen picture gets darker.

Overscan Selects the range of the output image for DTV timing in HDMI input. If the monitor is con-

nected to an AV device, we recommend you enable Overscan.

〉

Next Menu

〉

Picture

Contrast

Sharpness

Black Level

Overscan

EXIT

High

Off

ENGLISH

USER SETTINGS

Color Settings



This feature only works in CUSTOM mode.

To display the OSD menu

press the Menu

( )

button on the bottom of the monitor.

Select Next Menu by pressing the

▼

button.

Go to Color

by pressing the

▶

button.

Adjust options by using the

◀

▶

, and

▼

buttons.

Press the EXIT button to leave the OSD menu.

To return to the upper menu or set other menu items,

use the

button.

Each option is described below.

Menu > Next Menu > Color Description

Gamma Custom gamma settings: Off, Gamma 0, Gamma 1, and Gamma 2.

A higher gamma setting will show brighter images, and a lower gamma setting will result in darker

images.

Color Temp

Custom

The user can adjust it to red, green, or blue by customization.

Warm

Sets the screen color to a reddish tone.

Medium

Sets the screen color to between a reddish and a bluish tone.

Cool

Sets the screen color to a bluish tone.

Red Customizes the picture color by adjusting red, green, and blue arbitrarily.

Green

Blue

Six Color Fulfills your color requirements by adjusting the tone and saturation of the six colors (red, green, blue,

cyan, magenta, and yellow) and then saving those settings.

Hue Adjusts the tone of the screen colors.

Satura-

tion

Adjusts the saturation of the screen colors. The lower the value, the less saturated and

brighter the colors become. The higher the value, the more saturated and darker the

colors become.

Reset Returns the colors to the default settings.

〉

Next Menu

〉

Color

Gamma

Color Temp

Six Color

Color Reset

Hue

Saturation

〉

Next Menu

〉

Color

EXIT

Gamma 1

Warm

Red

ENGLISH

USER SETTINGS

Audio Settings



This feature only works in CUSTOM mode.

To display the OSD menu

press the Menu

( )

button on the bottom of the monitor.

Select Next Menu by pressing the

▼

button.

Go to Audio

by pressing the

▶

button.

Adjust options by using the

◀

▶

, and

▼

buttons.

Press the EXIT button to leave the OSD menu.

To return to the upper menu or set other menu items, use

the

button.

Each option is described below.

Menu > Next Menu > Audio Description

Audio Settings The user can set the sound quality manually.

Bass

Adjusts bass.

Treble

Adjusts treble.

Dialog

Adjusts audio.

Adjusts the three-dimensional effect of the sound.

〉

Next Menu

〉

Audio

Audio Settings

Bass

Treble

Dialog

EXIT

Off

ENGLISH

USER SETTINGS

Other Settings

To display the OSD menu

press the Menu

( )

button on the bottom of the monitor.

Select Next Menu by pressing the

▼

button.

Go to Others

by pressing the

▶

button.

Adjust options by using the

◀

▶

, and

▼

buttons.

Press the EXIT button to leave the OSD menu.

To return to the upper menu or set other menu items, use

the

button.

Each option is described below.

Menu > Next Menu

> Others

Description

Language

Sets the menu screen to the desired language.

Power Indicator

Turns the Power Indicator on the front of the monitor on/off.

ON The Power Indicator turns on automatically.

OFF The Power Indicator turns off.

Button Sound

The button tones can be turned on or off.

The button tones can be heard on the following occasions:



DC Power On/Off



MENU OSD On



CUSTOM OSD On



POLYCOM OSD On

Automatic

Standby

Turns the monitor off automatically when there is no movement on the screen for a set period of

time.

You can set a timer for the auto-off function. (OFF, 4H, 6H, and 8H)



The following only applies to monitors sold in the European market, and such monitors should meet

ErP requirements.

* If no particular adjustments have been made to the display, the monitor is set to turn off automatically 4H

after the display is turned on.

* To disable this setting, go to "Automatic Standby" in the OSD menu and set the option to Off.

CAUTION

〉

Next Menu

〉

Others

Language

Power Indicator

Button Sound

Automatic Standby

English

Off

EXIT

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Polycom GS-27 Owner's manual

Polycom GS-27 Owner's manual

Polycom GS-27 Owner's manual

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