NAPOLEON NEFL95HB User manual

Brand: NAPOLEON

Model: NEFL95HB

Category: Fireplaces

Type: User manual

W415-2173 / A / 08.29.18

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.

CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.

INSTALLATION AND

OPERATING INSTRUCTIONS

1.41B

Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /

103 Miller Drive, Crittenden, Kentucky, USA, 41030



SAFETY INFORMATION

WARNING

If the information in these instructions is

      

    



 





$10.00



NEFL95HB

ELECTRIC FIREPLACE

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

NOTE:

TABLE OF CONTENTS

1.0 INTRODUCTION 3

1.1 DIMENSIONS 4

1.2 LISTING APPROVALS 4

1.3 GENERAL INSTRUCTIONS 5

1.4 UNPACKING AND TESTING APPLIANCE 5

2.0 LOCATING APPLIANCE 6

  

3.0 INSTALLATION 7

3.1 MINIMUM CLEARANCE TO COMBUSTIBLES 7

3.2 MINIMUM MANTEL CLEARANCES 7

3.3 INSTALLING THE APPLIANCE 8

4.0 FINISHING 9

  

  

5.0 OPERATING INSTRUCTIONS 10

5.1 MAIN POWER SWITCH AND CONTROL PANEL 10

5.2 OPERATING BY REMOTE CONTROL 11

6.0 MAINTENANCE 11

  

7.0 WIRING DIAGRAM 12

8.0 REPLACEMENT PARTS 13

8.1 OVERVIEW 14

9.0 TROUBLESHOOTING 15

10.0 WARRANTY 16

11.0 SERVICE HISTORY 17

12.0 NOTES 18

Batteries must be disposed of according to the local laws and regulations. Some batteries may be

recycled, and may be accepted for disposal at your local recycling center. Check with your municipality

for recycling instructions.

Les piles doivent être mises au rebut conformément aux lois et à la réglementation locales. Certaines

piles peuvent être recyclées et acceptées dans votre centre de recyclage local. Renseignez-vous auprès

de votre municipalité au sujet des directives de recyclage.

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

1.0 INTRODUCTION

WARNING

 THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF

CONTACTED.

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

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

1.1 DIMENSIONS

1.2 LISTING APPROVALS





your local dealer.

NOTE:



with National Electric Code ANSI/NFPA 70-latest edition in the

United States or the Canadian Electric Code, CSA C22.1 in

Canada.

 

 Wall-Mount

Appliance

Voltage 120V AC

Watts 

 15 AMP Grounded

Circuit

 

 

 

Net Weight 

Gross Weight 

FRONT VIEW

TOP VIEW

SIDE VIEW

95" [2408mm]

22"

[550mm]

81 4/5" [2078mm]

8 5/8"

[220mm]

18 3/8"

[466mm]

5 3/8"

[136mm]

1 1/2"

[38mm]

86 7/9" [2204mm]

84 4/5" [2154mm]

11 1/9" [283mm]

[127mm]

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

1.3 GENERAL INSTRUCTIONS

4.8B



outlet are on.

















WARNING

READ THESE INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION. FAILURE TO

FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY

AND/OR PROPERTY DAMAGE.

ALL ELECTRIC APPLIANCES HAVE HOT AND ARCING OR SPARKING PARTS INSIDE. DO NOT USE

IT IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE PRESENT.

THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE OPTIONAL

ACCESSORIES LISTED IN THESE INSTRUCTIONS. USE OF OPTIONAL ACCESSORIES NOT

SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR

RESULT IN A SAFETY HAZARD.

DO NOT OPEN. RISK OF ELECTRIC SHOCK. NO USER-SERVICEABLE PARTS INSIDE.

DO NOT USE DAMAGED ELECTRICAL CORDS.

SERVICING SHOULD BE DONE ONLY WHILE THE APPLIANCE IS DISCONNECTED FROM THE

POWER SUPPLY CIRCUIT.

TO PREVENT ELECTRIC SHOCK MATCH THE WIDE BLADE OF PLUG TO WIDE SLOT OF

RECEPTACLE AND FULLY INSERT.







1.4 UNPACKING AND TESTING APPLIANCE







W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18



WARNING

2.0 LOCATING APPLIANCE

2.1 GROUNDING APPLIANCE

DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF

TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS,

CLOTHES AND CURTAINS AT LEAST 36" FROM THE FRONT OF THE APPLIANCE.

NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER

WATER CONTAINER.

WEAR SAFETY GLOVES AND SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND

MAINTENANCE.

TO PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION, THE ELECTRIC APPLIANCE

MUST NOT BE INSTALLED AGAINST VAPOR BARRIER OR EXPOSED INSULATION. LOCALIZED

OVERHEATING COULD OCCUR AND A FIRE COULD RESULT.



96.1

GROUNDING METHODS

METAL SCREW

(A)

NOT ALLOWED IN CANADA

GROUNDING

MEANS

ADAPTER

GROUNDING PIN

COVER OF

GROUNDED

OUTLET BOX

(C)

(B)



















W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

3.0 INSTALLATION

Your NEFL95HB is a wall-mounted appliance. Select a suitable location that is not susceptible to moisture

and is away from drapes, furniture and high trafﬁc areas.

NOTE: Follow all National and local electrical codes.

WARNING

RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO AVOID

TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY. DO NOT RUN

CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW RUGS, RUNNERS OR THE LIKE. ARRANGE CORD

AWAY FROM TRAFFIC AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.

RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT

USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.

RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.

THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES.

USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE

WARRANTY AND/OR RESULT IN A SAFETY HAZARD.

IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT

CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER

FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.

HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE

HAZARD.

DO NOT RUN THE POWER CORD HORIZONTALLY, DIRECTLY BELOW THE APPLIANCE.

68.5A

3.1 MINIMUM CLEARANCE TO COMBUSTIBLES

Measurements are taken from the glass front.

 

 

 

 

REAR VIEW

MANTEL

FLOOR

39 3/8"

(1000mm)

19 3/4"

(500mm)

19 3/4"

(500mm)

19 3/4"

(500mm)

WARNING

WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE

HEAT RESISTANT TO PREVENT DISCOLOURATION.

3.2 MINIMUM MANTEL CLEARANCES

NOTE: The power switch is located on

the top left hand side of the appliance.

Always ensure that access to this

switch remains accessible.

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18





A. 



furniture, bedding, paper, etc.

B. 



C. 



NOTE: It is strongly recommended that









D. 





E. 



F. 



3.3 INSTALLING THE APPLIANCE

REAR VIEW

SLOTS

SIDE VIEW

GLASS

1/2h 1h 2h 4h

Fig. 1

Fig. 2

BRACKET

SCREWS



W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

4.0 FINISHING

WARNING

POWER SUPPLY SERVICE MUST BE COMPLETED PRIOR TO FINISHING TO AVOID

RECONSTRUCTION.

HEAT VENTS AND AIR OPENINGS CANNOT BE COVERED IN ANY CIRCUMSTANCES.

4.1 GLASS DOOR REMOVAL

A. 

B. 

WARNING

GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.

THE DOOR LATCHES ARE PART OF A SAFETY RELIEF SYSTEM AND MUST BE PROPERLY ENGAGED.

DO NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.

FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR

OPENINGS, LOUVRE OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR

SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.

BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO

THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.

75.1

WARNING

THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO

NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.

FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR

OPENINGS, LOUVRE OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR

SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.

BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO

THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.

75.1

THIS WARNING FOR ELECTRICS ONLY:

GLASS PANEL

4.2 CRYSTAL MEDIA INSTALLATION





A. CLEAN CRYSTAL MEDIA: 





placing into the tray.

B. 

C. 





W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

5.0 OPERATING INSTRUCTIONS



NOTE:



at the high setting, when











5.1 MAIN POWER SWITCH AND CONTROL PANEL

POWER SWITCH

GLASS

1/2h 1h 2h 4h

POWER

Turns the appliance ON/OFF.

FLAME CONTROL

HEATER CONTROL

TIMER

Controls Flame height, makes the flame dimmer.

Turns the Heater and Blower ON/OFF.

The heater will blow cool air for 10 seconds before the

heat turns on and after it turns off. This prevents the

appliance from overheating.

Timer can be programed to run appliance for specific

lengths of time (30mins. minimum to 7.5hrs maximum).

Controls Flame height, makes the flame brighter.

(NOTE: The flames stay on

until power is turned off. Flame

must be on for the heater to

turn on.

(NOTE: Flame

must be on for the heater to

turn on.

1/2h 1h 2h 4h

POWER TIMER

FLAME

CONTROL

HEATER

REMOTE

CONTROL

INDICATOR

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

NOTE:

A. Plug in your electric appliance.

B. 



C. 

the appliance.

D. The







E. 



F.  



G. 

button. To prevent overheating, the





H. 



I. 

once.

NOTE:



5.2 OPERATING BY REMOTE CONTROL

POWER

Turns the appliance ON/OFF.

FLAME CONTROL

HEATER CONTROL

TIMER

Controls Flame height, makes the flame dimmer.

Turns the Heater and Blower ON/OFF.

The heater will blow cool air for 10 seconds before the

heat turns on and after it turns off. This prevents the

appliance from overheating.

Timer can be programed to run appliance for specific

lengths of time (30mins. minimum to 7.5hrs maximum).

Controls Flame height, makes the flame brighter.

(NOTE: The flames stay on

until power is turned off. Flame

must be on for the heater to

turn on.

(NOTE: Flame

must be on for the heater to

turn on.

1/2h 1h 2h 4h

POWER

TIMER

FLAME

CONTROL

HEATER

REMOTE

CONTROL

INDICATOR

POWER

Turns the appliance ON/OFF.

FLAME CONTROL

HEATER CONTROL

TIMER

Controls Flame height, makes the flame dimmer.

Turns the Heater and Blower ON/OFF.

The heater will blow cool air for 10 seconds before the

heat turns on and after it turns off. This prevents the

appliance from overheating.

Timer can be programed to run appliance for specific

lengths of time (30mins. minimum to 7.5hrs maximum).

Controls Flame height, makes the flame brighter.

(NOTE: The flames stay on

until power is turned off. Flame

must be on for the heater to

turn on.

(NOTE: Flame

must be on for the heater to

turn on.

1/2h 1h 2h 4h

POWER

TIMER

FLAME

CONTROL

HEATER

REMOTE

CONTROL

INDICATOR

POWER

Turns the appliance ON/OFF.

FLAME CONTROL

HEATER CONTROL

TIMER

Controls Flame height, makes the flame dimmer.

Turns the Heater and Blower ON/OFF.

The heater will blow cool air for 10 seconds before the

heat turns on and after it turns off. This prevents the

appliance from overheating.

Timer can be programed to run appliance for specific

lengths of time (30mins. minimum to 7.5hrs maximum).

Controls Flame height, makes the flame brighter.

(NOTE: The flames stay on

until power is turned off. Flame

must be on for the heater to

turn on.

(NOTE: Flame

must be on for the heater to

turn on.

1/2h 1h 2h 4h

POWER

TIMER

FLAME

CONTROL

HEATER

REMOTE

CONTROL

INDICATOR

6.0 MAINTENANCE

6.1 CLEANING

NOTE:





A. NOTE: Do



B. NOTE: Do



C. 

D. 

NOTE

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

7.0 WIRING DIAGRAM

WARNING

TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED

SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.

（

）

（

）

I II

（

）

（

）

IC1

IC2

HEAT1

Motor

FAN

Terminal Blocks

Motor

Transformer

LED1

Protector

（

）

DC 12V

+LED1-

-LED4+

三色

50W

HEAT2FAN

+LED2-

LED2

LED1

.LED2

LED3

LED4

LED3

LED4

LED1

+LED2-

LED2

LED1

.LED2

LED3

LED4

LED3

LED4

LED1

+LED4-

LED2

LED1

.LED2

LED3

LED4

LED3

LED4

+LED2-+LED1- +LED3- +LED4- +LED5-

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

41.1C

Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts

can be ordered through your Authorized dealer / distributor.

FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE

REQUIRED TO HONOUR THE CLAIM.

When ordering replacement parts always give the following information:

•

Model & Serial Number of appliance

•

Installation date of appliance

•

Part number

•

Description of part

•

Finish

PARTS, PART NUMBERS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

PARTS IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN 2 TO 5 BUSINESS DAYS FOR MOST

DELIVERY DESTINATIONS.

PARTS NOT IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN A 2 TO 4 WEEK PERIOD, FOR

MOST CASES.

PARTS IDENTIFIED AS ‘SO’ ARE SPECIAL ORDER AND CAN TAKE UP TO 90 DAYS FOR DELIVERY.

FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE

ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY

DAMAGE OR PERSONAL INJURY.

** THIS IS A FAST ACTING THERMOCOUPLE. IT IS AN INTEGRAL SAFETY COMPONENT. REPLACE ONLY WITH

A FAST ACTING THERMOCOUPLE SUPPLIED BY WOLF STEEL LTD.

WARNING

8.0 REPLACEMENT PARTS



W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

REF. NO.

PART NUMBER

DESCRIPTION

REF. NO.

PART NUMBER

DESCRIPTION

ITEMS MAY NOT APPEAR EXACTLY AS ILLUSTRATED

FRONT GLASS

REFLECTOR

CIRCUIT BOARD

BLOWER & HEATER ASSEMBLY

HARDWARE KIT

LED LIGHTS

W475-1140

CONTROL PANEL

CRYSTAL MEDIA

REMOTE CONTROL

W190-0092

1 2 3

16（6）A 250VAC　T１００/８５

16A １２５VAC　

MOTOR

SWITCH

W435-0075

W660-0175

W300-0242

W405-0044

W527-0017

W010-3975

W190-0111

W370-0093

W300-0243

MEDIA TRAY

W710-0093

STOCKED

W080-1732

MOUNTING BRACKET

YES

8.1 OVERVIEW

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

9.0 TROUBLESHOOTING

SYMPTOM PROBLEM TEST SOLUTION

  







 



out of appliance





























then plug it back in



tripped















an electrical outlet

Check plug and plug it in













then plug it back in







 





 







Touch panel /







.









WARNING

TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A

QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18



10.0 WARRANTY









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

















2.5D



















 

NAPOLEON ELECTRIC APPLIANCE LIMITED WARRANTY

CONDITIONS AND LIMITATIONS





W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

11.0 SERVICE HISTORY

43.1

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

12.0 NOTES

44.1



W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

44.1

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NAPOLEON NEFL95HB User manual

Brand: NAPOLEON

Model: NEFL95HB

Category: Fireplaces

Type: User manual

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français: NAPOLEON NEFL95HB Manuel utilisateur

NAPOLEON NEFL95HB User manual

NAPOLEON NEFL95HB User manual

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