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NAPOLEON NEFL95HB User manual

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EN
W415-2173 / A / 08.29.18
FR
PG
21
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
1.41B
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
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SAFETY INFORMATION
!
WARNING
If the information in these instructions is
      
    
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
$10.00

NEFL95HB
ELECTRIC FIREPLACE
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
2
EN
NOTE:
TABLE OF CONTENTS
1.0 INTRODUCTION 3
1.1 DIMENSIONS 4
1.2 LISTING APPROVALS 4
1.3 GENERAL INSTRUCTIONS 5
1.4 UNPACKING AND TESTING APPLIANCE 5
2.0 LOCATING APPLIANCE 6
 
3.0 INSTALLATION 7
3.1 MINIMUM CLEARANCE TO COMBUSTIBLES 7
3.2 MINIMUM MANTEL CLEARANCES 7
3.3 INSTALLING THE APPLIANCE 8
4.0 FINISHING 9
 
 
5.0 OPERATING INSTRUCTIONS 10
5.1 MAIN POWER SWITCH AND CONTROL PANEL 10
5.2 OPERATING BY REMOTE CONTROL 11
6.0 MAINTENANCE 11
 
7.0 WIRING DIAGRAM 12
8.0 REPLACEMENT PARTS 13
8.1 OVERVIEW 14
9.0 TROUBLESHOOTING 15
10.0 WARRANTY 16
11.0 SERVICE HISTORY 17
12.0 NOTES 18
Batteries must be disposed of according to the local laws and regulations. Some batteries may be
recycled, and may be accepted for disposal at your local recycling center. Check with your municipality
for recycling instructions.
Les piles doivent être mises au rebut conformément aux lois et à la réglementation locales. Certaines
piles peuvent être recyclées et acceptées dans votre centre de recyclage local. Renseignez-vous auprès
de votre municipalité au sujet des directives de recyclage.
3
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
1.0 INTRODUCTION
!
WARNING
C
THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF
CONTACTED.
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W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
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1.1 DIMENSIONS
1.2 LISTING APPROVALS


your local dealer.
NOTE:

with National Electric Code ANSI/NFPA 70-latest edition in the
United States or the Canadian Electric Code, CSA C22.1 in
Canada.
 
 Wall-Mount
Appliance
Voltage 120V AC
Watts 
 15 AMP Grounded
Circuit
 
 
 
Net Weight 
Gross Weight 
EN
FRONT VIEW
TOP VIEW
SIDE VIEW
95" [2408mm]
22"
[550mm]
81 4/5" [2078mm]
8 5/8"
[220mm]
18 3/8"
[466mm]
5 3/8"
[136mm]
1 1/2"
[38mm]
86 7/9" [2204mm]
84 4/5" [2154mm]
11 1/9" [283mm]
5"
[127mm]
5
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EN
1.3 GENERAL INSTRUCTIONS
4.8B
A.

outlet are on.
B.


C.


D.

E.



!
WARNING
READ THESE INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION. FAILURE TO
FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY
AND/OR PROPERTY DAMAGE.
ALL ELECTRIC APPLIANCES HAVE HOT AND ARCING OR SPARKING PARTS INSIDE. DO NOT USE
IT IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE PRESENT.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE OPTIONAL
ACCESSORIES LISTED IN THESE INSTRUCTIONS. USE OF OPTIONAL ACCESSORIES NOT
SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR
RESULT IN A SAFETY HAZARD.
DO NOT OPEN. RISK OF ELECTRIC SHOCK. NO USER-SERVICEABLE PARTS INSIDE.
DO NOT USE DAMAGED ELECTRICAL CORDS.
SERVICING SHOULD BE DONE ONLY WHILE THE APPLIANCE IS DISCONNECTED FROM THE
POWER SUPPLY CIRCUIT.
TO PREVENT ELECTRIC SHOCK MATCH THE WIDE BLADE OF PLUG TO WIDE SLOT OF
RECEPTACLE AND FULLY INSERT.



1.4 UNPACKING AND TESTING APPLIANCE



W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
!
WARNING
2.0 LOCATING APPLIANCE
2.1 GROUNDING APPLIANCE
DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF
TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS,
CLOTHES AND CURTAINS AT LEAST 36" FROM THE FRONT OF THE APPLIANCE.
NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER
WATER CONTAINER.
WEAR SAFETY GLOVES AND SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND
MAINTENANCE.
TO PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION, THE ELECTRIC APPLIANCE
MUST NOT BE INSTALLED AGAINST VAPOR BARRIER OR EXPOSED INSULATION. LOCALIZED
OVERHEATING COULD OCCUR AND A FIRE COULD RESULT.

96.1
GROUNDING METHODS
METAL SCREW
(A)
NOT ALLOWED IN CANADA
GROUNDING
MEANS
ADAPTER
GROUNDING PIN
COVER OF
GROUNDED
OUTLET BOX
(C)
(B)









7
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3.0 INSTALLATION
Your NEFL95HB is a wall-mounted appliance. Select a suitable location that is not susceptible to moisture
and is away from drapes, furniture and high traffic areas.
NOTE: Follow all National and local electrical codes.
!
WARNING
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO AVOID
TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY. DO NOT RUN
CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW RUGS, RUNNERS OR THE LIKE. ARRANGE CORD
AWAY FROM TRAFFIC AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.
RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT
USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES.
USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE
WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE
HAZARD.
DO NOT RUN THE POWER CORD HORIZONTALLY, DIRECTLY BELOW THE APPLIANCE.
3.1 MINIMUM CLEARANCE TO COMBUSTIBLES
Measurements are taken from the glass front.
 
 
 
 
REAR VIEW
MANTEL
FLOOR
39 3/8"
(1000mm)
19 3/4"
(500mm)
19 3/4"
(500mm)
19 3/4"
(500mm)
!
WARNING
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE
HEAT RESISTANT TO PREVENT DISCOLOURATION.
3.2 MINIMUM MANTEL CLEARANCES
NOTE: The power switch is located on
the top left hand side of the appliance.
Always ensure that access to this
switch remains accessible.
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
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

A. 

furniture, bedding, paper, etc.
B. 

C. 

NOTE: It is strongly recommended that




D. 


E. 

F. 

3.3 INSTALLING THE APPLIANCE
REAR VIEW
SLOTS
SIDE VIEW
GLASS
1/2h 1h 2h 4h
Fig. 1
Fig. 2
BRACKET
SCREWS
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4.0 FINISHING
!
WARNING
POWER SUPPLY SERVICE MUST BE COMPLETED PRIOR TO FINISHING TO AVOID
RECONSTRUCTION.
HEAT VENTS AND AIR OPENINGS CANNOT BE COVERED IN ANY CIRCUMSTANCES.
4.1 GLASS DOOR REMOVAL
A. 
B. 
!
WARNING
GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.
THE DOOR LATCHES ARE PART OF A SAFETY RELIEF SYSTEM AND MUST BE PROPERLY ENGAGED.
DO NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.
FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR
OPENINGS, LOUVRE OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR
SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.
BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO
THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.
75.1
!
WARNING
THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO
NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.
FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR
OPENINGS, LOUVRE OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR
SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.
BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO
THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.
75.1
THIS WARNING FOR ELECTRICS ONLY:
GLASS PANEL
4.2 CRYSTAL MEDIA INSTALLATION


A. CLEAN CRYSTAL MEDIA: 


placing into the tray.
B. 
C. 


W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
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5.0 OPERATING INSTRUCTIONS

NOTE:

at the high setting, when





5.1 MAIN POWER SWITCH AND CONTROL PANEL
POWER SWITCH
GLASS
1/2h 1h 2h 4h
POWER
Turns the appliance ON/OFF.
FLAME CONTROL
HEATER CONTROL
TIMER
Controls Flame height, makes the flame dimmer.
Turns the Heater and Blower ON/OFF.
The heater will blow cool air for 10 seconds before the
heat turns on and after it turns off. This prevents the
appliance from overheating.
Timer can be programed to run appliance for specific
lengths of time (30mins. minimum to 7.5hrs maximum).
Controls Flame height, makes the flame brighter.
(NOTE: The flames stay on
until power is turned off. Flame
must be on for the heater to
turn on.
(NOTE: Flame
must be on for the heater to
turn on.
1/2h 1h 2h 4h
POWER TIMER
FLAME
CONTROL
HEATER
REMOTE
CONTROL
INDICATOR
11
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
NOTE:
A. Plug in your electric appliance.
B. 

C. 
the appliance.
D. The



E. 

F.  

G. 
button. To prevent overheating, the


H. 

I. 
once.
NOTE:

5.2 OPERATING BY REMOTE CONTROL
POWER
Turns the appliance ON/OFF.
FLAME CONTROL
HEATER CONTROL
TIMER
Controls Flame height, makes the flame dimmer.
Turns the Heater and Blower ON/OFF.
The heater will blow cool air for 10 seconds before the
heat turns on and after it turns off. This prevents the
appliance from overheating.
Timer can be programed to run appliance for specific
lengths of time (30mins. minimum to 7.5hrs maximum).
Controls Flame height, makes the flame brighter.
(NOTE: The flames stay on
until power is turned off. Flame
must be on for the heater to
turn on.
(NOTE: Flame
must be on for the heater to
turn on.
1/2h 1h 2h 4h
POWER
TIMER
FLAME
CONTROL
HEATER
REMOTE
CONTROL
INDICATOR
POWER
Turns the appliance ON/OFF.
FLAME CONTROL
HEATER CONTROL
TIMER
Controls Flame height, makes the flame dimmer.
Turns the Heater and Blower ON/OFF.
The heater will blow cool air for 10 seconds before the
heat turns on and after it turns off. This prevents the
appliance from overheating.
Timer can be programed to run appliance for specific
lengths of time (30mins. minimum to 7.5hrs maximum).
Controls Flame height, makes the flame brighter.
(NOTE: The flames stay on
until power is turned off. Flame
must be on for the heater to
turn on.
(NOTE: Flame
must be on for the heater to
turn on.
1/2h 1h 2h 4h
POWER
TIMER
FLAME
CONTROL
HEATER
REMOTE
CONTROL
INDICATOR
POWER
Turns the appliance ON/OFF.
FLAME CONTROL
HEATER CONTROL
TIMER
Controls Flame height, makes the flame dimmer.
Turns the Heater and Blower ON/OFF.
The heater will blow cool air for 10 seconds before the
heat turns on and after it turns off. This prevents the
appliance from overheating.
Timer can be programed to run appliance for specific
lengths of time (30mins. minimum to 7.5hrs maximum).
Controls Flame height, makes the flame brighter.
(NOTE: The flames stay on
until power is turned off. Flame
must be on for the heater to
turn on.
(NOTE: Flame
must be on for the heater to
turn on.
1/2h 1h 2h 4h
POWER
TIMER
FLAME
CONTROL
HEATER
REMOTE
CONTROL
INDICATOR
6.0 MAINTENANCE
6.1 CLEANING
NOTE:


A. NOTE: Do

B. NOTE: Do

C. 
D. 
NOTE
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
12
EN
7.0 WIRING DIAGRAM
!
WARNING
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED
SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
（
N
）
（
L
）
M
I II
（
L
）
（
N
）
AC
IN
J2
J3
J1
J4
IC1
IC2
HEAT1
Motor
FAN
Terminal Blocks
Motor
Transformer
LED1
Protector
（
L
）
DC 12V
M
+LED1-
-LED4+
1#
三色
50W
HEAT2FAN
+LED2-
.
LED2
LED1
1#
.LED2
.
LED3
.
LED4
.
LED3
.
LED4
LED1
+LED2-
1#
+LED2-
.
LED2
LED1
1#
.LED2
.
LED3
.
LED4
.
LED3
.
LED4
LED1
+LED4-
1#
+LED4-
.
LED2
LED1
1#
.LED2
.
LED3
.
LED4
.
LED3
.
LED4
+LED2-+LED1- +LED3- +LED4- +LED5-
13
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
41.1C
Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts
can be ordered through your Authorized dealer / distributor.
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE
REQUIRED TO HONOUR THE CLAIM.
When ordering replacement parts always give the following information:
•
Model & Serial Number of appliance
•
Installation date of appliance
•
Part number
•
Description of part
•
Finish
PARTS, PART NUMBERS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PARTS IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN 2 TO 5 BUSINESS DAYS FOR MOST
DELIVERY DESTINATIONS.
PARTS NOT IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN A 2 TO 4 WEEK PERIOD, FOR
MOST CASES.
PARTS IDENTIFIED AS ‘SO’ ARE SPECIAL ORDER AND CAN TAKE UP TO 90 DAYS FOR DELIVERY.
FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE
ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY
DAMAGE OR PERSONAL INJURY.
** THIS IS A FAST ACTING THERMOCOUPLE. IT IS AN INTEGRAL SAFETY COMPONENT. REPLACE ONLY WITH
A FAST ACTING THERMOCOUPLE SUPPLIED BY WOLF STEEL LTD.
!
WARNING
8.0 REPLACEMENT PARTS

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
14
EN
REF. NO.
PART NUMBER
DESCRIPTION
3
4
5
6
REF. NO.
PART NUMBER
DESCRIPTION
ITEMS MAY NOT APPEAR EXACTLY AS ILLUSTRATED
FRONT GLASS
REFLECTOR
CIRCUIT BOARD
BLOWER & HEATER ASSEMBLY
2
1
HARDWARE KIT
LED LIGHTS
10
11
9
W475-1140
CONTROL PANEL
CRYSTAL MEDIA
REMOTE CONTROL
W190-0092
8
7
1 2 3
16（6）A 250VAC　T１００/８５
16A １２５VAC　
14
1
3
2
14
4
14
5
14
6
14
7
14
8
14
9
14
10
14
11
14
12
14
13
12
MOTOR
SWITCH
W435-0075
W660-0175
W300-0242
W405-0044
W527-0017
W010-3975
W190-0111
W370-0093
W300-0243
13
MEDIA TRAY
W710-0093
STOCKED
STOCKED
W080-1732
MOUNTING BRACKET
YES
YES
YES
YES
YES
YES
YES
YES
YES
SO
SO
SO
SO
8.1 OVERVIEW
15
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
9.0 TROUBLESHOOTING
SYMPTOM PROBLEM TEST SOLUTION
  



 

out of appliance














then plug it back in

tripped






ON

an electrical outlet
Check plug and plug it in






then plug it back in



 


 



Touch panel /



.




!
WARNING
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18

EN
10.0 WARRANTY



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









2.5D









 
NAPOLEON ELECTRIC APPLIANCE LIMITED WARRANTY
CONDITIONS AND LIMITATIONS


17
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
11.0 SERVICE HISTORY
43.1
W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
18
EN
12.0 NOTES
44.1

W415-2173 / A / 08.29.18.18.18.18.18.18.18.18.18
EN
44.1
Other Napoleon
®
Products
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• Gas Fireplaces • Waterfalls • Wood Stoves
Heating & Cooling • Electric Fireplaces • Outdoor Fireplaces • Gas Grills
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