Lenovo 0870A4U User manual

ThinkCentre

UserGuide

MachineTypes:0800,0852,0870,2471,2557,3091,3265,3373,

3429,3650,3678,4285,5205,and5248

ThinkCentre

UserGuide

MachineTypes:0800,0852,0870,2471,2557,3091,3265,3373,

3429,3650,3678,4285,5205,and5248

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

ThinkCentreSafetyandWarrantyGuideandAppendixA“Notices”onpage79.

©CopyrightLenovo

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare

soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto

use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant

aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth

inContractNo.GS-35F-05925.

SecondEdition(May2011)

2011.

Contents

Importantsafetyinformation......v

Chapter1.Productoverview......1

Features..................1

Single-touchandmulti-touchfeature.....3

Specications................4

Softwareoverview..............6

SoftwareprovidedwithyourWindows

operatingsystem.............6

Locatingcomputercontrols,connectors,and

parts...................7

Frontview................8

Rearview................9

Componentlocations..........11

Systemboardpartandconnectorlocations.12

Chapter2.Installingorreplacing

hardware...............15

Installingorreplacinghardware........15

Installingexternaloptions........15

Installingacomputerwallmount......15

Removingthecomputercover.......15

Removingorreinstallingtheframestand..16

Removingorreinstallingtheliftstand....17

RemovingorreinstallingtherearI/Oassembly

cover................19

RemovingorreinstallingtheVESAframe

cover................20

RemovingorreinstallingtheVESAframe..21

Installingorreplacingamemorymodule...22

Replacingthebattery..........24

Replacingtheharddiskdrive.......25

Replacingtheopticaldrive........28

Replacingtheheatsink.........29

Replacingthemicroprocessor.......32

ReplacingtheWI-FIcard.........34

ReplacingtheBluetoothmodule......35

Replacingthemulti-touchboard......36

Replacingtheambientlightsensor.....37

ReplacingtheExpressCard........39

Replacingtheinternalspeakers......40

Replacingtheintegratedcamerawith

microphone..............41

Replacingthemicroprocessorfanassembly.42

Replacingthecardreader........44

ReplacingtherearI/Oassembly......45

ReplacingtherightI/Oassembly......46

Replacingthepowersupply.......47

Replacingthekeyboard.........49

Replacingthemouse..........50

Completingthepartsreplacement.....52

Obtainingdevicedrivers...........53

Basicsecurityfeatures...........53

Integratedcablelock..........53

Passwordprotection..........54

Erasinglostorforgottenpasswords(clearing

CMOS)................54

Chapter3.Recoveryinformation...57

Creatingandusingrecoverymedia......57

Creatingrecoverymedia.........57

Usingrecoverymedia..........57

Performingbackupandrecoveryoperations...58

Performingabackupoperation......58

Performingarecoveryoperation......59

UsingtheRescueandRecoveryworkspace...59

Creatingandusingarescuemedium......60

Creatingarescuemedium........60

Usingarescuemedium.........61

Installingorreinstallingdevicedrivers.....61

Solvingrecoveryproblems..........62

Chapter4.UsingtheSetupUtility

program................63

StartingtheSetupUtilityprogram.......63

Viewingorchangingsettings.........63

Usingpasswords..............63

Passwordconsiderations.........64

Administratorpassword.........64

Power-onpassword...........64

Harddiskdrivepassword........64

Setting,changing,ordeletingapassword..64

Enablingordisablingadevice........65

Selectingastartupdevice..........65

Selectingatemporarystartupdevice....65

Viewingorchangingthestartupdevice

sequence...............65

ExitingtheSetupUtilityprogram.......66

Chapter5.Updatingsystem

programs...............67

Usingsystemprograms...........67

Updating(ashing)theBIOSfromadisc....67

Updating(ashing)theBIOSfromyouroperating

system..................68

iii

©CopyrightLenovo,2011

RecoveringfromaPOST/BIOSupdatefailure..68

Chapter6.Troubleshootingand

diagnosticprograms.........71

Basictroubleshooting............71

Diagnosticprograms............72

LenovoThinkVantageToolbox.......72

PC-DoctorforRescueandRecovery....73

PC-DoctorforDOS...........73

Cleaninganopticalmouse..........74

Chapter7.Gettinginformation,help,

andservice..............75

Informationresources............75

OnlineBooksfolder...........75

LenovoThinkVantageTools........75

ThinkVantageProductivityCenter.....75

LenovoWelcome............76

AccessHelp..............76

Safetyandwarranty...........76

LenovoWebsite(http://www.lenovo.com)..76

Helpandservice..............77

Usingthedocumentationanddiagnostic

programs...............77

Callingforservice............77

Usingotherservices..........78

Purchasingadditionalservices......78

AppendixA.Notices.........79

Televisionoutputnotice...........80

EuropeanconformanceCEmark.......80

Trademarks................80

Index..................81

ivThinkCentreUserGuide

Importantsafetyinformation

CAUTION:

Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis

product.RefertotheThinkCentreSafetyandWarrantyGuidethatyoureceivedwiththisproductfor

thelatestsafetyinformation.Readingandunderstandingthissafetyinformationreducestheriskof

personalinjuryandordamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable

DocumentFormat(PDF)versionfromtheLenovo

®

SupportWebsiteat:

http://www.lenovo.com/support

v

©CopyrightLenovo,2011

viThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,preinstalledsoftware

programs,andconnectorandpartlocations.

Thischaptercontainsthefollowingtopics:

•“Features”onpage1:Thissectionprovidesinformationaboutthecomputerfeatures.

•“Specications”onpage4:Thissectionliststhephysicalspecicationsforyourcomputer.

•“Softwareoverview”onpage6:Thissectionprovidesinformationaboutthesoftwareprogramsprovided

withyourcomputer.

•“Locatingcomputercontrols,connectors,andparts”onpage7:Thissectionprovidesinformationto

helpyoulocateyourcomputercontrols,connectorsandparts.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe

SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage63.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

®

Core™i3microprocessor

•IntelCorei5microprocessor

•IntelPentium

®

microprocessor

Memorymodule(s)

•Supportsuptotwodoubledatarate3dualinlinememorymodules(DDR3DIMMs)

Note:Yourcomputersupportsboth1066MHzand1333MHzDDR3memorymodules.However,ifyou

areusingthe1333MHzmemorymodule(s)withamicroprocessorthatrunsat1066MHz(suchasthe

IntelPentiumG6950microprocessor),yourmemorymodule(s)willoperateat1066MHz.

Internaldrives

•OneslimSerialAdvancedTechnologyAttachment(SATA)opticaldrive

•OneSATAharddiskdrive

Videosubsystem

•IntegratedgraphicscardforaVideoGraphicsArray(VGA)INconnectorandaDisplayPortoutconnector

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Microphoneconnectorandheadphoneconnector

•Internalspeakers

1

Connectivity

•10/100/1000MbpsEthernetcontroller

Systemmanagementfeatures

•Abilitytostorethepower-onself-test(POST)hardwaretestresults

•AdvancedCongurationandPowerInterface(ACPI)support

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•IntelActiveManagementTechnology(AMT)(availableinsomemodels)

•IntelRapidStorageTechnology

•PrebootExecutionEnvironment(PXE)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN

•WindowsManagementInstrumentation(WMI)

Input/Output(I/O)features

•OneDisplayPortconnector

•OneEthernetconnector

•Oneoptional9-pinserialport

•Oneoptionalcardreader

•OneoptionalExpressCardslot

•OneoptionalPersonalSystem/2

®

(PS/2

®

)keyboardconnector

•OneoptionalPS/2mouseconnector

•OneVGAINconnector

•SixUniversalSerialBus(USB)connectors

•Twoaudioconnectors(microphoneconnectorandheadphoneconnector)

•Wirelesskeyboardandmouse(availableinsomemodels)

FormoreinformationaboutI/Ofeatures,see“Rearview”onpage9

.

Expansion

•Oneharddiskdrivebay

•Oneopticaldrivebay

Powersupply

•150-wattauto-sensingpowersupply

Securityfeatures

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)(availableinsomemodels)

•EnablingordisablingSATAdevices

•Enablingordisablingtheserialport

•EnablingordisablingUSBconnectorsindividually

2ThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,preinstalledsoftware

programs,andconnectorandpartlocations.

Thischaptercontainsthefollowingtopics:

•“Features”onpage1:Thissectionprovidesinformationaboutthecomputerfeatures.

•“Specications”onpage4:Thissectionliststhephysicalspecicationsforyourcomputer.

•“Softwareoverview”onpage6:Thissectionprovidesinformationaboutthesoftwareprogramsprovided

withyourcomputer.

•“Locatingcomputercontrols,connectors,andparts”onpage7:Thissectionprovidesinformationto

helpyoulocateyourcomputercontrols,connectorsandparts.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe

SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage63.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

®

Core™i3microprocessor

•IntelCorei5microprocessor

•IntelPentium

®

microprocessor

Memorymodule(s)

•Supportsuptotwodoubledatarate3dualinlinememorymodules(DDR3DIMMs)

Note:Yourcomputersupportsboth1066MHzand1333MHzDDR3memorymodules.However,ifyou

areusingthe1333MHzmemorymodule(s)withamicroprocessorthatrunsat1066MHz(suchasthe

IntelPentiumG6950microprocessor),yourmemorymodule(s)willoperateat1066MHz.

Internaldrives

•OneslimSerialAdvancedTechnologyAttachment(SATA)opticaldrive

•OneSATAharddiskdrive

Videosubsystem

•IntegratedgraphicscardforaVideoGraphicsArray(VGA)INconnectorandaDisplayPortoutconnector

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Microphoneconnectorandheadphoneconnector

•Internalspeakers

1

©CopyrightLenovo,2011

Table1.Operatingsystemeditionandsupportedtouchfeature

OperatingsystemeditionSupportedtouchfeature

Windows7Enterprise

Single-touchormulti-touch

Windows7HomeBasic

Single-touch

Windows7HomePremium

Single-touchormulti-touch

Windows7Professional

Single-touchormulti-touch

Windows7StarterSingle-touch

Windows7Ultimate

Single-touchormulti-touch

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

4ThinkCentreUserGuide

Computerdimensions(withoutastandandframefoot)

Width:560mm(22.05inches)

Height:392mm(15.43inches)

Depth:79mm(3.11inches)or86mm(3.39inches)(variesbyconguration)

Computerdimensions(withastandandframefoot)

•Width:560mm(22.05inches)

•Maximumheight:

–421.9mm(16.61inches)(withaframestandandframefoot)

–566.9mm(22.32inches)(withaliftstand)

•Depth:rangesfrom109mm(4.29inches)to250mm(9.84inches)(variesbyconguration)

Computerweight

Maximumcongurationasshipped:14.1kg(31.09lbs)

Touchscreendimensions

Width:531.4mm(20.92inches)

Height:311.6mm(12.27inches)

Depth:2mm(0.08inch)

Liftstand

Heightadjustment:110mm(4.33inches)

Tiltadjustment:-5°to25°fromthevertical

Framestand

Tiltadjustment:15°to45°fromthevertical

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-20°Cto60°C(-4°Fto140°F)(withpackage)

•Humidity:

Operating:20%to80%(10%perhour,non-condensing)

Non-operating:20%to80%(10%perhour,non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Chapter1.Productoverview5

Softwareoverview

Thecomputercomeswithapreinstalledoperatingsystemandseveralpreinstalledapplications.

SoftwareprovidedwithyourWindowsoperatingsystem

ThissectionprovidesinformationaboutthesoftwareprovidedwithyourWindowsoperatingsystem.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe

costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight

varydependingonyourmodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageTools

TheLenovoThinkVantage

®

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo

ThinkVantageTools”onpage75.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationsourcesandtoolsto

helpyousetup,understand,andmaintainyourcomputer,andenhanceyourcomputerperformance.For

moreinformation,see“ThinkVantageProductivityCenter”onpage75.

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith

theWindowsVistaoperatingsystemfromLenovo.

LenovoWelcome

TheLenovoWelcomeprogramintroducessomeinnovativebuilt-infeaturesofLenovotoyouandguidesyou

throughsomeimportantsetuptaskstohelpyoumakethemostofyourcomputer.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory

defaultsettings.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery

®

programisaonebuttonrecoveryandrestoresolutionthat

includesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfrom

systemcrashes,evenifyoucannotstarttheWindowsoperatingsystem.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour

ThinkCentre

®

computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto

achievethebestbalancebetweensystemperformanceandpowersaving.

PasswordManager

ThePasswordManagerprogramhelpsyouautomaticallycaptureandllinauthenticationinformationfor

WindowsapplicationsandWebsites.

ThinkVantageSystemUpdate

TheThinkVantageSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-dateby

downloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOSupdates,

andotherthirdpartyapplications).Someexamplesofsoftwarethatyoushouldkeepupdatedareprograms

6ThinkCentreUserGuide

providedbyLenovo,suchastheRescueandRecoveryprogramandtheThinkVantageProductivityCenter

program.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,

diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore

informationaboutyourcomputer.Formoreinformation,see“LenovoThinkVantageToolbox”onpage72

.

PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispreinstalledonyourThinkCentrecomputer

aspartoftheRescueandRecoveryworkspacetohelpyoudiagnosehardwareproblems.Itcanalsoreport

operating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem.Usethe

PC-DoctorforRescueandRecoverydiagnosticprogramifyouareunabletostarttheWindowsoperating

system.Formoreinformation,see“PC-DoctorforRescueandRecovery”onpage73

.

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage75

formoreinformationaboutaccessingandviewingthepublications.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo

providesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After30days,

youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus

software.

Locatingcomputercontrols,connectors,andparts

Thissectionprovidesinformationtohelpyoulocateyourcomputercontrols,connectors,andparts.

Chapter1.Productoverview7

Frontview

Figure1“Frontcontrolandpartlocations”onpage8showsthelocationsofthecontrolsandpartsonthe

frontofyourcomputer.

Figure1.Frontcontrolandpartlocations

1 Integratedcamerawithmicrophone(MIC)

(availableinsomemodels)

8 Wirelessactivityindicator

2 Integratedcameraon/offbutton 9 Menu/Enter

3 Liquidcrystaldisplay(LCD)panel 10 Brightnesscontrol/Right

4 Powerswitch

11 Imagesetupcontrol/Left

5 Powerindicator

12 Monitormodecontrol/Exit

6 Harddiskdriveactivityindictor

13 Microphonemute/oncontrol

7 Bluetoothactivityindicator

Usingyourcomputerinmonitormode

Yourcomputercanworkintwomodes:computermodeormonitormode.Thissectionprovidesinstructions

onhowtouseyourcomputerinmonitormode.

8ThinkCentreUserGuide

Touseyourcomputerinmonitormode,youneedtohaveasecondcomputer.ConnectoneendoftheVGA

cabletotheVGAINconnectorontherearofyourcomputer,andtheotherendtotheVGAconnectoron

thesecondcomputer.Usethemonitormodecontrolonthefrontofyourcomputertoswitchyour

computerbetweencomputermodeandmonitormode.

Thefollowingtableshowsthefunctionsofeachcontrolwhenyourcomputerworksincomputermode

ormonitormode.

IconControlDescription

Menu

OpenthemainOn-ScreenDisplay(OSD)menu.

Enter

Conrmaselection.

BrightnesscontrolAdjustoverallmonitorbrightness.

RightMovetotheright.

ImagesetupcontrolAutomaticallyoptimizetheimage.

LeftMovetotheleft.

Cancel/ExitCancelanoperationorexitthemainOSDmenu.

Monitormodecontrol

Switchyourcomputerbetweencomputermodeandmonitormode.

Rearview

Figure2“Rearconnectorlocations”onpage9showsthelocationsoftheconnectorsontherearofyour

computer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewhereto

connectthecablesonyourcomputer.

Figure2.Rearconnectorlocations

1Cardreader(availableinsomemodels)

9Powercordconnector

2USBconnector

10Integratedcablelockslot

3Headphoneconnector11Ethernetconnector

Chapter1.Productoverview9

4Microphoneconnector

12USBconnectors(4)

5USBconnector

13DisplayPortoutconnector

6Serialport(availableinsomemodels)14VGAINconnector

7PS/2mouseconnector(availableinsomemodels)15ExpressCardslot(availableinsomemodels)

8PS/2keyboardconnector(availableinsome

models)

ConnectorDescription

DisplayPortoutconnector

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet

cable.

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor

ifyouusespeech-recognitionsoftware.

PS/2keyboardconnector

(optional)

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

PS/2mouseconnector

(optional)

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2mouse

connector.

Serialport(optional)

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea9-pin

serialport.

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,aUSB

mouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSBdevices,you

canpurchaseaUSBhub,whichyoucanusetoconnectadditionalUSBdevices.

VGAINconnectorUsedtoconnectyourcomputertoaVGAmonitorconnectoronasecondcomputerso

thatyoucanuseyourcomputerinmonitormode.

10ThinkCentreUserGuide

Componentlocations

Figure3“Componentlocations”onpage11showsthelocationsofthevariouscomponentsinyour

computer.Toremovethecomputercoverandaccesstheinsideofthecomputer,see“Removingthe

computercover”onpage15

.

Figure3.Componentlocations

1Framestand15Internalspeaker

2VideoElectronicsStandardsAssociation(VESA)

framecover

16Framefoot

3Fanduct17Harddiskdrive

4Heatsink

18RightI/Oassembly

5Memorymodules(2)19Cardreader*

6WI-FIcard*

20Opticaldrivebay

7Microprocessorfan

21Inverter

8Battery

22Computermainbracket

9ExpressCard*23Opticaldrive*

10RearI/Oassembly

24Powersupply

Chapter1.Productoverview11

11Internalspeaker25Integratedcamerawithmicrophone*

12Bluetoothmodule*26Ambientlightsensor*

13Systemfan

27Multi-touchboard*

14RearI/Oassemblycover28VESAframe

Notes:

1.*denotesoptionalparts,whichareavailableinsomemodels.

2.Yourcomputermightcomewithaframestandoraliftstand.Formoreinformationabouttheliftstand,

see“Removingorreinstallingtheliftstand”onpage17

.

Systemboardpartandconnectorlocations

Figure4“Systemboardpartandconnectorlocations”onpage12showsthelocationsofthepartsand

connectorsonthesystemboard.

Figure4.Systemboardpartandconnectorlocations

1Microprocessor

15RearI/Oassemblyconnector

2Multi-touchboardcableconnector

16COMconnector

3Integratedcameracableconnector17Thermalsensorconnector

4Memoryslots(2)18RightI/Oassemblycableconnector

5MiniPCIExpressslot

19Harddiskdrivepowerconnector

6Ambientlightsensorcableconnector

20PS/2keyboardandmouseconnector

12ThinkCentreUserGuide

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Lenovo 0870A4U User manual

Lenovo 0870A4U User manual

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