Sierra Wireless PinPoint X User manual

Sierra Wireless
Brand
Sierra Wireless
Model
PinPoint X
Category
Networking
Type
User manual

This manual is also suitable for

PinPoint X HSUPA
User Guide
20080311
Rev 4.0
Preface
Rev 4.0 Oct.09 i
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessAirLinkPinPointX
areusedin
anormalmannerwithawell‐constructednetwork,
theSierraWirelessAirLinkPinPointXshouldnotbeusedin
situationswherefailuretotransmitorreceivedatacouldresult
indamageofanykindtotheuseroranyotherparty,including
butnotlimitedtopersonalinjury,death,or
lossofproperty.
SierraWirelessacceptsnoresponsibilityfordamagesofany
kindresultingfromdelaysorerrorsindatatransmittedor
receivedusingtheSierraWirelessAirLinkPinPointX,orfor
failureoftheSierraWirelessAirLinkPinPointXtotransmitor
receivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessAirLink PinPointXinareas
whereblastingisinprogress,whereexplosiveatmospheres
maybepresent,nearmedicalequipment,nearlifesupport
equipment,oranyequipmentwhichmaybesusceptibletoany
formofradiointerference.Insuchareas,theSierraWireless
AirLinkPinPointX
MUSTBEPOWEREDOFF.TheSierra
WirelessAirLinkPinPointXcantransmitsignalsthatcould
interferewiththisequipment.
DonotoperatetheSierraWirelessAirLink PinPointXinany
aircraft,whethertheaircraftisonthegroundorinflight.In
aircraft,theSierraWirelessAirLinkPinPointXMUSTBE
POWEREDOFF.Whenoperating,theSierraWirelessAirLink
PinPointXcantransmitsignalsthatcouldinterferewith
various
onboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
PinPoint X may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessAirLinkPinPointXwhileincontrolofa
vehicle.Doingsowilldetractfromthedriveroroperatorʹs
controlandoperationofthatvehicle.Insomestatesand
provinces,operatingsuchcommunicationsdeviceswhilein
controlof
avehicleisanoffence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
Preface
Rev 4.0 Oct.09 ii
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITY
OFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregat eliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWireless
product.
Patents Portionsofthisproductmaybe coveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
andotherpatentspending.
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks AirCard
®
and“HeartoftheWirelessMachine
®
”areregistered
trademarksofSierraWireless.Watcher
®
isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
AirLink™andAceWare™aretrademarksof SierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andthered‐tippedantennaaretrademarksofSierraWireless.
Windows
®
isaregisteredtrademarkofMicrosoftCorporation.
Othertrademarksarethepropertyoftherespectiveowners.
Preface
Rev 4.0 Oct.09 iii
Contact Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble
‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Support Desk: Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-510-624-4299
1-604-231-1109
Web: www.sierrawireless.com
Revision
number
Release
date
Changes
4.x Q2: 2009 Guide updated with Release 4.0 content.
Rev 4.0 Oct.09 1
Contents
Introduction to the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Monitor and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting to your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Communication HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
HSDPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
EDGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Consumption: (@12V DC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Standards/Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Application Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contents
Rev 4.0 Oct.09 2
Activating PinPoint X on your cellular provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cellular Account Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hardware Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Hardware Installation of the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Capturing External Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Analog Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Digital Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Relay Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting devices to the I/O Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Analog Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Digital Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Relay Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Monitoring and Setting the I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Getting Immediate Reports Using RAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wiring the PinPoint X for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Effect on Modem State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Rev 4.0 Oct.09 1
1
1: Introduction to the PinPoint X
• ALEOS™
• ACEware™
• Connecting to your
cellular provider
• Communication
HSUPA
• Connection methods
• Networking
• Applications
• Software
• Documentation
ThePinPointXisacompact,intelligentandfully‐featured
mobilecommunicationsplatformwithmultipleperipheral
connectionsincludingserial,EthernetandUSB.ExpandedI/O
functionalityinaseparateconnectorincludesfourdigital
inputs,fouranaloginputsandtworelayoutputsunleashing
extensiveremoteinstrumentationpossibilities.
Itshigh‐precision16‐channelGPSreceivercoupledwiththe
richembeddedintelligenceprovidedbyALEOS™technology
makePinPointXtheperfectchoiceforabroadsetofmobile
enterprise,publicsafety,fleetmanagementandAVLsolutions.
Figure 1-1: Sierra Wireless AirLink PinPoint X
Introduction to the PinPoint X
Rev 4.0 Oct.09 2
ALEOS™
ALEOS,theembeddedcoretechnologyof theSierraWireless
AirLinkproductssimplifiesinstallation,operationandmainte
‐
nanceofanysolution,andprovides analways‐on,always‐
awareintelligentconnectionformission‐criticalapplications.
ALEOSenables:
• PersistentNetworkConnectivity
• Over‐The‐Air(OTA)Upgrades
• WirelessOptimized TCP/IP
• Real‐TimeNotification
• Real‐TimeGPSReporting
• GPSStoreandForward
• PacketLevelDiagnostics
• DeviceManagement&Control
• ProtocolSpoofing
Figure 1-2: Powered by ALEOS
ACEware™
Awirelesssolutionisnotcompleteuntilyouhavesoftware
toolstomanagethedevicesmonitoringyourvaluable
equipment.UsingtheAirLinkControlEnvironment(ACE),
ACEWareisthedevicemanagementandmonitoringappli
‐
cationsuiteforSierraWirelessAirLinkdevicespoweredby
ALEOS.
Figure 1-3: ACEware Logo
TheACEwar esuiteencompassesanapplicationinte rnaltothe
firmware(ACEmanager),Windows‐basedapplications
(ACEviewandModemDoctor),andaweb‐hostedapplication
Introduction to the PinPoint X
Rev 4.0 Oct.09 3
(ACEnet).Youcandownloadtheapplicationsandtheiruser
guidesfromtheSierraWirelessAirLinkSolutionswebsite:
http://www.sierrawireless.com/support.Contactyourdealer
orSierraWirelessrepresentativeforanyfurtherinformation.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can
obtain the Microsoft .NET Framework from Microsoft at: http://
www.microsoft.com/.
ACEmanager,theAceWareremoteconfigurationand
monitoringtool,simplifiesdeploymentandprovidesextensive
monitoring,controlandmanagementcapabilities.
ACEmanagergivesyouthepowertomonitorandcontrolyour
SierraWirelessAirLinkcommunicationsplatformsinreal‐
time.
Simplified Deployment
ACEmanagerprovidestheabilitytoremotelysetupand
configureyourSierraWirelessAirLinkproducts.Remote
devicesetupandconfigurationreducesthedeployment
timelineofyourwirelesssolutionandprovidesaquickerpath
toROI.
Templatesallowyoutoeasilyconfiguredevicesinyourfleet
withidenticalsettings,ensuringasimple,accurate
deployment.
Monitor and Control
ACEmanagerallowsanadministratortoremotelymonitora
modem’sstatus,healthandconfigurationsettings.Theuser
interfacedisplayssignalstrength,cellsiteinformation,byte
countersanderrorconditions,enablingyoutopinpointany
issuesandtroubleshootimmediately.
ACEmanagerenablesremoteconfigurationandparameter
settingstobechangedorresetinstantlyovertheair,changea
device’sportconfiguration,IPaddresssettings,GPSsettings,
andmuchmore.Afterconfiguringonemodem,usethe
templatefeaturetocopythatdeviceconfig urationtoother
devices.
Tip:
Configuration steps and examples in this guide use
ACEmanager.
ACEviewisanefficientstatusandconnectionmonitoring
applicationwithalow‐profile,easytoreadinterface.In
ACEview,youcanalsoupdatePRL.
Introduction to the PinPoint X
Rev 4.0 Oct.09 4
Modem Doctor
ModemDoctorandModemDoctorUSBisatroubleshooting
anddiagnosticsutility.Thisutilitywillallowyoutogetalog
fileofthePinPointXactivitywhichyoucanthensendtoSierra
Wirelesssupportorerasethecurrentconfigurationcompletely.
Figure 1-4: Modem Doctor
Connecting to your cellular
provider
ThePinPointXusesyourcellularproviderasanISP(Internet
ServiceProvider)toconnectyoutotheInternet.
Steps of a connection:
1. WhenyourPinPointXispoweredon,itautomatically
searchesforcellularserviceusingHSUPA/HSDPA.
2. YourPinPointXestablishesaPPP(PointtoPointProtocol
or“dial”upconnection)linktotheyourcellularprovider
network,alsocalledregisteringonthenetwork,and
receivesanIPaddress.
3. WhenyourPinPointXhasreceived itsIPaddressfrom
yourcellularprovider,aconnectiontotheInternetorthe
cellularnetworkisalsoavailableforcomputersorother
devicesconnecteddirectlytothePinPointX.
Introduction to the PinPoint X
Rev 4.0 Oct.09 5
ThePinPointXwillperformroutingforallinternettrafficto
andfromthecomputersorotherenddevicse.
WiththeRavenXEinEthernetPublicmode,onlyonedevice
connectedtotheEthernetportwillreceivethepublicIP
addresswhichistheoneprovidedbythecellularnetwork.In
EthernetPrivatemode,withahuborswitchconnectedtothe
Ethernetport,theRavenXEwillprovideNAT
forarangeof
computersorotherdevicesconnectedtotheswitchorhuband
Internetaccesstoallofthem.
Dynamic vs. Static IP Addresses
Therearetwotypesofaddressesonnetworks:dynamicand
static.
• Dynamicaddressesareassignedona“needtohave”basis.
YourPinPointXmightnotalwaysreceivethesame
addresseachtimeitconnectswithyourcellularprovider.
• Staticaddressesarepermanentlyassignedtoaparticular
accountandwillalwaysbeusedwheneveryourPinPoint
XconnectstotheInternet.TheIPaddresswillnotbegiven
toanyoneelse.
MostISPs(cellularincluded)usedynamicIPaddressesrather
thanstaticIPaddressessinceitallowsthemtoreuseasmaller
numberofIPaddressesforalargenumberofcustomers.A
dynamicIPaddressissuitableformanycommonInternet
uses,suchaswebbrowsing,lookingupdataonanother
computersystem,orotherclientfunctions(suchasdataonly
beingsentoutoronlybeingreceivedafteraninitialrequest).
Tip:
If your account with your cellular provider includes a dynamic IP
address and you need a static IP, please consult your your cellular
provider Representative for more information about changing your
account for static IP support.
Cellular
Introduction to the PinPoint X
Rev 4.0 Oct.09 6
IfyouneedtocontactyourPinPointX,adeviceconnectedto
thePinPoint X,orahostsystemusingthePinPointXfromthe
Internet,youneedtohaveaknownIP(suchasonewhichis
static)ordomainname(anIPaddresswhichisconvertedbya
DNS
serverintoawordbasedname).IfyouhaveadynamicIP
addressforyourmodem,youcanuseaDynamicDNSservice
(suchasIPManager)totranslateyourIPaddressintotoa
domainname.
Caution:
If you want to connect remotely to your PinPoint X using
TCP/IP, the IP address given to your modem by your cellular provider
cannot be a private or internal IP address (such as a special private
network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).
Communication HSUPA
ManyoftheGSMNetworkshavebeenexpandedtoHSUPA.
HSUPA
HSUPA(High‐SpeedUplinkPacketAccess)isacellular
technologywhichmostcloselyresemblesabroadband
synchronousconnection.Theuploadanddownloadspeeds
aremaximizedtoprovideafasterthroughput,reachingspeeds
upto2.0Mbit/sfortheuplinkand7.2Mbit/sforthedownlink.
Pleasecheckwithyournetworkproviderontheavailabilityof
HSUPA.
HSDPA
HSDPA(High‐SpeedDownlinkPacketAccess)isacellular
technologyallowingforhigherdatatransferspeeds.In
HSDPAmodeofoperation,maxspeedsareupto7.2Mbit/sin
thedownlinkand384kbit/sintheuplink.HSDPAuses
AdaptiveModulationandCoding(AMC),fastpacketsched
‐
ulingattheNodeB(BaseStation)andfastretransmissions
fromNodeB(knownasHARQ‐HybridAutomaticRepeat
Request)todelivertheimproveddownlinkperformancevs.
UMTSandEDGE.
HSPDA(andHSUPA)fallsbacktoUMTS,EDGEorGPRS (in
orderofprecedence).Thisfeatureallowsyoutohaveseamless
connectivitynomatterwhereyourPinPointXis.
Introduction to the PinPoint X
Rev 4.0 Oct.09 7
UMTS
UMTS(UniversalMobileTelecommunicationsSystem)
supportsupto1920kbit/sdatatransferrates,althoughmost
userscanexpectperformanceupto384kbit/s.AUMTS
networkusesapairof5MHzchannels,oneinthe1900MHz
rangeforuplinkandoneinthe2100MHzrangefordownlink.
EDGE
EDGE(EnhancedDataratesforGSMEvolution)providesend‐
to‐endpacketdataserviceswithanenhancedconnectivity
buildingonGPRStechnologyandusingtheestablishedGSM
networks.EDGEprovideshighertransmissionratesandbetter
transmissionqualityfordatathanGPRS.EDGEcancarrydata
atspeedstypicallyupto 384
kbit/sinpacketmode.
WhenEDGEisnotavailable,yourPinPointXwillfall‐backto
GPRSfortheconnectiontoyourcellularprovidertoprovide
continuedconnectivity.
GPRS
GeneralPacketRadioService(GPRS)ispacket‐switchedwith
manyuserssharingthesametransmissionchannel,butonly
transmittingwhentheyhavedatatosend.Thismeansthatthe
totalavailablebandwidthcanbeimmediatelydedicatedto
thoseuserswhoareactuallysendingatanygivenmoment,
providinghigherutilizationwhere
usersonlysendorreceive
dataintermittently.GPRSprovidesspeedsof30–70kbpswith
burstsupto170 kbps.
Connection methods
YoucanconnectthePinPointXtoaUSBoraEthernet(RJ45)
onacomputer.WhenconnectedtoaUSBorEthernetport,the
PinPointXbehaveslikeanetworkcard.
USB
ThePinPointXisequippedwithaUSBportwhichincreases
themethodsbywhichyoucansendandreceivedata.TheUSB
portcanbesettoworkaseitheravirtualEthernetportora
virtualserialport.Adriverinstallationisrequiredtousethe
USBportin
eithermode.
ItisrecommendedthatyouuseaUSB2.0cablewithyour
PinPointXandconnectdirectlytoyourcomputerforbest
throughput.
Introduction to the PinPoint X
Rev 4.0 Oct.09 8
Virtual serial port
ThePinPointXsupportsonevirtualserialport overUSB.This
VSPcanbeused,forexample,tosendATcommands,ortorun
manyserialbasedapplicationssuchasHyperTerminal
®
.
Networking
IPSec
TheIPprotocolthatdrivestheInternetisinherentlyinsecure.
InternetProtocolSecurity(IPSec),whichisastandards‐based
protocol,securescommunicationsofIPpacketsoverpublic
networks.
IPSecisacommonnetworklayersecuritycontrolandisused
tocreateavirtualprivatenetwork(VPN).
TheadvantagesoftheIPSecfeatureincludes:
• DataProtection:DataContentConfidentialityallowsusers
toprotecttheirdatafromanyunauthorizedview,because
thedataisencrypted(encryptionalgorithmsareused).
• AccessControl:AccessControlimpliesasecurityservice
thatpreventsunauthorizeduseofaSecurityGateway,a
networkbehindagatewayorbandwidthonthatnetwork.
• DataOriginAuthentication:DataOriginAuthentication
verifiestheactualsender,thu seliminatingthepossibility
offorgingtheactualsender’sidentificationbyathird‐
party.
• DataIntegrity:DataIntegrityAuthenticationallowsboth
endsofthecommunicationchanneltoconfirmthatthe
originaldatasenthasbeenreceivedastransmitted,
withoutbeingtamperedwithintransit.Thisisachieved
byusingauthenticationalgorithmsandtheiroutputs.
TheIPSecarchitecturemodelincludestheSierraWireless
AirLinkgatewayasaremotegatewayatoneendcommuni
‐
cating,throughaVPNtunnel,withaVPNgatewayatthe
otherend.TheremotegatewayisconnectedtoaRemote
networkandtheVPNisconnectedtotheLocalnetwork.The
communicationofdataissecurethroughtheIPSecprotocols.
Introduction to the PinPoint X
Rev 4.0 Oct.09 9
Figure 1-5: IPSec Architecture
GRE
GRE(GenericRoutingEncapsulation)tunnelisusedtocarry
non‐IPpacketsthroughanIPNetwork.Non‐IPpackets,that
aresendovertheGREtunnel,needtobefirstencapsulated.
Hence,ALEOSisusedtoconfigureandencapsulatenon‐IP
packetsandtransmitoverIPthroughtheGREtunnel.
Applications
Events Reporting
EventsReportingisSierraWirelessAirLink’smodem’snew
softwarefeatureprovidedviaACEmanager,thatallowsthe
userstogeneratereportsfromtheeventsthattakeplace.Event
ReportingProtocolisanintuitiveembeddedprotocol,which
automaticallyformatsthemessagesbasedonaneventtrigger.
Themessagesgeneratedarethenreportedto
theremote
server.
Software
ThePinPointXmodemcomeswiththefollowingsoftware:
• ACEview,thesoftwareforthePinPointXwhichallows
youtomonitoryourconnections.
• ThedriverthatformstheinterfacebetweenthePinPointX
andyourWindowsoperatingsystemwhenusingUSB
virtualEthernetorUSBvirtualserial.
• Thefirmwarethatisstoredinnon‐volatilememoryand
includesACEmanager.
Introduction to the PinPoint X
Rev 4.0 Oct.09 10
ThePinPointXhasanembeddedradiomodule,alsomade
bySierraWireless,Inc.Therearetwofirmwareprograms
onthedevice—onestoredonthecontrollerboardofthe
PinPointXandoneontheradiomodule.
Thefirmwarewasloadedintotheradiomoduleandcon‐
trollerboardwhenthePinPoint Xwasassembled.Asnew
versionsofthesoftwareandfirmwarearereleased,they
arepostedat
www.sierrawireless.com.
Documentation
ThisPinPointXUserGuidedescribeshowto:
• InstallthePinPoint Xhardware.
• Connecttheradioantennas.
• Connectanotebookcomputerandotherinput/output
(I/O)devices.
• InterprettheLEDsonthePinPointXandtheindicatorsin
theACEviewsoftware.
ThisUserGuideisprovidedasaPDF(PortableDocument
Format)fileontheinstallationCDorfromtheSierraWireless
supportwebsite.
Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and about
the explains different ALEOS features.
ACEview User Guide This document explains the use of this utility tools which is used to view and
monitor the connection state of a Sierra Wireless AirLink device.
ACEnet User Guide This document explains the use of ACEnet services for remote management
of Sierra Wireless AirLink device.
Rev 4.0 Oct.09 11
2
2: Specifications
• Interface Port Pin-Outs
• Power Connector
Features and Benefits
• EmbeddedIntelligence
• LowPowerConsumption
• High‐SpeedProcessor
• High‐Speed2‐wayData
• MultipleInterfaces,I/OPort
• High‐SensitivityGPSReceiver
• PersistentNetworkConnectivity
• RemoteManagementandConfiguration
• ExtensiveVehicleTelemetry
• Integratedwith3rdPartyTrackingApplications
• RuggedforExtremeEnvironments
Technology
• HSUPA
WithFallbackto:
· HSDPA
· UMTS
· EDGE
· GPRS(MS‐12)
· GSM
Bands
• TriBandforUMTS/HSDPA/HSUPA
· 850/1900/2100MHz
• DualBanddiversityforHSUPA,optimizedbyregion
· Europe:850/2100MHz
· NorthAmerica:850/1900MHz
• QuadBandGSM/GPRS
· 850/900/1800/1900MHz
Environmental
• OperatingTemperature:
· ‐30°to70°Celsius
• °StorageTemperature:
· ‐40°to85°Celsius
Specifications
Rev 4.0 Oct.09 12
Power Consumption: (@12V DC)
• Transmit/Receive(Typical/Max)300/520 mA
• Idle170mA
• LowPowerMode80mA
• InputVoltage9‐28V DC
Standards/Approvals
• Carrierspecificapprovals
• CE
• FCC
• PTCRB
• IndustryCanada
Host Interfaces
• Ethernet:10/100MbpsRJ‐45
• USBTypeB
• RS‐232:DB‐9DCE(300‐230400baud)
• I/O:4Digital,4Analog,2Relay
• AntennaConnection:
· Cellular‐50OhmTNC
· GPS‐50OhmSMA
Warning:
The antenna should be installed no
closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring
SAR.
Dimensions
• 162mmx40mmx109mm
• 612grams
Application Interfaces
• TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP, SMS,MSCI,
NMEA,TAIP ,GPS,andmore
LED Indicators
• Network
• Signal
• Activity
• Service
• GPS
Specifications
Rev 4.0 Oct.09 13
• Power
Interface Port Pin-Outs
Serial Port
Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale)
I/O Port
Note: The Pin-Out diagram shows external view looking at PinPoint X
connector in front face-plate of device. Pin 1 is lower right.
.
Figure 2-2: PinPoint X I/O Port Diagram (not to scale)
5
4
3
2
1
9
8
7
6
< - > GND (Ground)
< - DTR Data Terminal Ready)
< - Rx (Receive)
- > Tx (Transmit)
- > DCD (Data Carrier Detect)
Unused
CTS (Clear to Send)
< -
RTS (Request to Send) - >
DSR (Data to Send) < -
1. AnalogInput4 12. AnalogInput3
2. AnalogGround 13. AnalogGround
3. AnalogInput2 14. AnalogInput1
4. NoConnect 15. NoConnect
5. Reservedforfutureuse 16. Reservedforfutureuse
6. Com2(forusewith#7) 17. Com1(forusewith#18)
7. NormalOpenRelay 18. NormalOpenRelay
8. GND 19. GND
9. DigitalInput4 20. DigitalInput3
GND
GND
1
23456
7
891011
12
13141516171819
202122
GND
GND
NC
NC
Rsv
Rsv
AIN3
AIN4
AIN1
AIN2
DIN1
DIN2
DIN3
DIN4
Relay 1
Relay 2
Com2
Com1
NO2
NO1
GND
GND
Specifications
Rev 4.0 Oct.09 14
Power Connector
Figure 2-3: Power Connector (not to scale)
10. Ground 21. Ground
11. DigitalInput2 22. DigitalInput1
Ignition Sense (white)
Power (red)Ground (black)
Not Used
4
3
21
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Sierra Wireless PinPoint X User manual

Sierra Wireless
Brand
Sierra Wireless
Model
PinPoint X
Category
Networking
Type
User manual
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