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TABLE OF CONTENTS
Table des matières / Tabla de contenido
Consumer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Renseignements importants / Información para el consumidor . . . . . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Importantes mesures de sécurité / Instrucciones importantes de seguridad . . . . . . . . 7, 8
Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Nomenclature / Idenificatión de piezas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Assemblage / Ensamble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To Operate Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Fonctionnement / Para Utilizar la aspiradora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Performance/Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Caractéristiques de performance/sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Características de rendimientro/seguridad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Routine Care of Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Entretien de l’aspirateur / Cuidado de rutina de la aspiradora . . . . . . . . . . . . . . . . . . . . 21
Before Requesting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Guide de dépannage / Antes de pedir servicio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35, 36
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Charactéristiques / Especificaciones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Garantie / Garantía Limitada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40, 42
What To Do When Service Is Needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Service après-vente / Cuando necesita servicio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
© 2013 Panasonic Appliances Company of America,
Division of Panasonic Corporation of North America
All rights reserved / Tous droits réservés / Todos los derechos están reservados
Panasonic Corporation of North America
Two Riverfront Plaza
Newark, NJ 07102-5490
www.us.panasonic.com/appliances
Panasonic Canada Inc.
5770 Ambler Drive
Mississauga, Ontario, Canada L4W 2T3
www.panasonic.ca
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Please read IMPORTANT SAFETY INSTRUCTIONS on page 6 before
use. Read and understand all instructions.
TO OUR VALUED CUSTOMER
We are very pleased to welcome you to the Panasonic family of products. Thank you for
purchasing this product. Our intent is that you become one of our many satisfied customers.
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum
cleaner is intended only for household use. The vacuum cleaner should be stored in a dry,
indoor area. Read the Operating Instructions carefully for important use and safety
information.
Special care is required when vacuuming certain types of carpet or floor covering. Always
check the carpet or floor covering manufacturer's recommended cleaning instructions before
vacuuming.
PLEASE PAY CLOSE ATTENTION TO ALL
WARNING AND CAUTION STATEMENTS.
WARNING
TO AVOID ELECTRICAL SHOCK
Never vacuum damp or wet surfaces or liquids.
DO NOT store vacuum cleaner outdoors.
Replace worn or frayed power cord immediately.
Unplug from outlet when not in use and before servicing.
TO AVOID ACCIDENTS
• Except for hand-held vacuum cleaners, keep vacuum cleaner on floor - not chairs, tables,
steps, stairs, etc.
• Store vacuum cleaner promptly after each use to prevent accidents such as tripping over
power cord or vacuum cleaner.
• Use vacuum cleaner and accessories only in a manner intended by the manufacturer.
• Do not use an extension cord.
• Do not pull the vacuum cleaner beyond its power cord length. The plug might be
damaged which can cause electrical sparking and fire.
CONSUMER INFORMATION
WARNING
WARNING statements are designed to alert you to the possibility
of personal injury, loss of human life, and/or damage to the
vacuum cleaner and/or personal property if the instructions given
are not followed.
CAUTION statements are designed to alert you to the possibility
of damage to the vacuum cleaner and/or personal property if the
instructions given are not followed.
CAUTION
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When using your vacuum cleaner, basic precautions should always be followed,
including the following:
Read all instructions in this manual before assembling or using your vacuum
cleaner.
WARNING
To reduce the risk of fire, electrical shock, and injury:
1. Use your vacuum cleaner only as described in this manual. Use only with Panasonic
recommended attachments.
2. Disconnect electrical supply before servicing or cleaning out the brush area.
3. Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use
and before servicing.
4. To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.
5. Do not allow to be used as a toy. Close attention is necessary when used by or near
children.
6. Do not use with a damaged cord or plug. If vacuum cleaner is not working as it
should, has been dropped, damaged, left outdoors, or dropped in water, return it to a
Panasonic Service Center.
7. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord
away from heated surfaces.
8. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
9. Do not handle plug or vacuum cleaner with wet hands.
10.Do not put any objects into openings.
11. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that
may reduce air flow.
12.Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts.
13.Turn off all controls before unplugging.
14.Use extra care when cleaning on stairs. Do not put on chairs, tables, etc. Keep on floor.
15.Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline,
cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes
from these substances can create a fire hazard or explosion.
16.Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
ashes.
17.Do not use vacuum cleaner without dust cup and/or filters in place.
18.Unplug before connecting air turbine (if applicable).
19. Hold plug when rewinding onto cord reel. DO NOT allow plug to whip when rewinding.
20.You are responsible for making sure that your vacuum cleaner is not used by anyone
who is unable to operate it properly.
SAVE THESE INSTRUCTIONS
THIS VACUUM CLEANER IS INTENDED FOR HOUSEHOLD USE ONLY
NOTE: Before you plug in your Panasonic vacuum cleaner, make sure that the voltage
indicated on the rating plate located at the back of the vacuum cleaner is the same as
your local electrical supply.
IMPORTANT SAFETY INSTRUCTIONS
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HANDLE
➢ Insert handle into wand until lock
button snaps in place.
To remove:
➢ Press handle quick release button
and pull up on handle.
➢
To adjust, simply push down on the
wand and slide the wand to the
desired height.
Handle
Poignée
Mango
Telescoping Wand
Tube télescopique
Tubo telescópico
Lock Button
Bouton de
blocage
Botón de
cierre
Handle Quick Release
Botón de liberación
rápida del mango
Bouton de dégagement
rapide de la poign eé
ASSEMBLY
➢ Tilt the canister back.
➢ Align the hose latch tab and notch
in canister and insert hose into
canister until it snaps in place.
To remove:
➢ Press hose latch tab inward and
pull out on hose.
Hose Latch Tab
Languette de
blocage du tuyau
Pestaña de sujeción
de la manguera
Notch
Fente
Ranura
Hose
Telescopic Wand
Tubo telescópico
Tube télescopique
Floor Brush
Cepillo para
pisos
Brosse à
plancher
Wand Button
Bouton du tube
Botón del tubo
Floor Brush
➢ Insert wand into floor brush until
the wand button snaps into place.
To remove:
➢ Press wand button and pull wand
out of floor brush.
Handle and Telescopic Wand
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TO OPERATE VACUUM CLEANER
Power Cord
NOTE: To reduce the risk of electrical
shock, this vacuum cleaner has a
polarized plug, one blade is wider than
the other. This plug will fit in a
polarized outlet only one way. If the
plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install
the proper outlet. DO NOT CHANGE
THE PLUG IN ANY WAY. Only use
outlets near the floor.
WARNING
Personal Injury and Product Damage
Hazard
• DO NOT place hands or feet under
the vacuum cleaner at any time.
• DO NOT plug in if switch is in ON
position. Personal injury or property
damage could result.
• The cord moves rapidly when
rewinding. Keep children away and
provide a clear path when rewinding
the cord to prevent personal injury.
• DO NOT use outlets above counters.
Damage from cord to items in sur-
rounding area could occur.
• When any abnormality/failure oc-
curs, stop using the product imme-
diately and disconnect the power
plug.
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➢
Pull cord out of canister to desired
length. The cord will not rewind until
the cord rewind button is pushed.
➢
Plug the polarized power cord into a
120 Volt outlet located near the floor.
To rewind:
➢
Unplug the vacuum cleaner.
➢
Hold the plug while rewinding to pre-
vent damage or injury from the mov-
ing cord.
➢
Push cord rewind button.
Cord Rewind Button
Bouton de rappel
du cordon
Botón de retracción
On-Off Switch
On/Off Switch
Interruptor de
encendido/apagado
Interrupteur
➢
To turn vacuum cleaner on or off,
press on the on/off switch.
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ATTACHMENTS ON HANDLE
➢
Press handle quick release button and
pull up on handle.
➢
Slide attachments firmly on handle as
needed.
ATTACHMENTS ON WAND
➢
Press wand button and pull the wand
straight up and out of floor brush.
➢
Slide attachments on wand as
needed.
Handle Quick
Release Button
Bouton de
dégagement rapide
de la poignée
Botón de liberación
rápida del mango
Wand Button
Bouton du tube
Botón del tubo
Tools
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Suction Control
Suction Control
Régulateur
d'aspiration
Control de
aspiración
Increase Suction
Augmentation
de l’aspiration
Aumentar
aspiración
Decrease Suction
Diminution de l’aspiration
Disminuir aspiración
➢ Suction control allows you to
change vacuum cleaner suction for
different fabric and carpet weight.
➢ Opening control decreases suction
for draperies and lightweight rugs.
➢ Closing control increases suction
for upholstery and carpets.
Increase Suction
Augmentation
de l’aspiration
Aumentar
aspiración
Decrease Suction
Diminution de l’aspiration
Disminuir aspiración
➢ The floor brush suction control
allows for adjustment of the force
required to push/pull the floor brush.
➢ Opening control decreases suction.
Closing control increases suction.
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➢ This vacuum cleaner has an internal thermal protector which automatically trips
to protect the vacuum cleaner from overheating.
➢ If a clog prevents the normal flow of air to the motor, the thermal protector turns
the motor off automatically. This allows the motor to cool in order to prevent
possible damage to the vacuum cleaner.
TO CORRECT PROBLEM:
➢ Turn the vacuum cleaner off and unplug the power cord from the outlet to allow
the vacuum cleaner to cool and the thermal protector to reset.
➢ Check for and remove clogs, if necessary (See REMOVING CLOGS p. 20). Also
check and replace any clogged filters and empty dust cup, if necessary.
➢ Wait approximately fifty (50) minutes and then plug the vacuum cleaner in and
turn back on to see if the motor protector has reset.
Thermal Protector
Motor Protector
This vacuum cleaner also has a motor
protector by-pass valve which prevents
motor overheating and damage. The
valve opens to provide cooling air when
a clog prevents normal air flow to the
vacuum cleaner suction motor. You will
notice a change of sound as air rushes
through the valve opening.
To correct problem: Empty the dust cup
and clean the primary filter and pre-filter.
Check for and remove clogs, and empty
dust cup if necessary. See REMOVING
CLOGS (page 20).
NOTE: Do not block motor protector.
NOTE: The motor protector may open
when using attachments or when
cleaning new carpet due to reduced
airflow caused by the attachments
themselves or by new carpet.
Dust Cup
Godet à poussière
Contenedor de
la basura
Motor Protector
Protector de motor
Protecteur de moteur
PERFORMANCE / SAFETY FEATURES
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Pre-Filter
Préfiltre
Pre-Filtro
Floor Brush
Brosse à
planchers
Cepillo para
pisos
Dust Cup
Godet à poussière
Contenedor de la basura
Primary Filter
Filtre primaire
Filtro primario
Exhaust Filter
Filtre d’évacuation
Filtro de escape
Telescopic Wand
Tube télescopique
Tubo telescópico
Handle
Poignée
Mango
Airflow Passage
Passage d'échappement d'air
Vía de flujo de aire
Latches
Loquets
Pestillos
Clean-out port
Orifice de nettoyage
Puerto de limpieza
Removing Clogs
ROUTINE CARE OF VACUUM CLEANER
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the
dirt to the dust cup through the airflow passages. The dust cup lets the air pass
through, while it traps the dirt.
For best cleaning results, keep the airflow passage open. Check the starred areas
occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before
checking.
The floor brush has a clean-out port for
removing clogs.
➢ Press latches inward and lift off
clean-out port cover.
➢ Remove any debris or build-up.
➢ Reinstall cover. Make sure it is
completely secured in place. A
noticeable “click” should be heard.
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Cleaning Exterior and Tools
➢ Unplug cord from wall outlet.
➢ Clean exterior using a clean, soft cloth that has been dipped in a solution of mild
liquid detergent and water and wrung dry.
➢ DO NOT drip water on vacuum cleaner. Wipe dry after cleaning.
➢ DO NOT clean tools in dishwasher or clothes washer.
➢ Wash tools in warm soapy water, rinse and air dry.
➢ DO NOT use tools if they are wet.
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Dust Cup
Always empty the dust cup before the
dirt level reaches the “MAX” line.
➢
Turn off and unplug vacuum cleaner.
➢ Lift dust cup handle located at the
top of the dust cup.
➢ Pull the handle up and lift dust cup
up and out of the vacuum cleaner.
➢ Remove any clogs that might be
located in the suction port or filter
port area.
➢ Rotate dust cup handle to the
vertical position.
➢ Hold dust cup over a trash
container.
➢ Press the dust cup latch slightly
outwards and downward to release
the door.
➢ The door will swing open and the
debris will fall into the trash
container.
➢ Shake the dust cup to release any
debris that might hang in the pre-
filter.
➢ After the dust cup is empty of
debris, firmly close the door. Make
sure you hear a “click” sound to
indicate that the door is fully
latched.
Dust Cup Handle
Poignée du godet
à poussière
Mango de la
contenador de bolsa
Dust Cup
Godet à poussière
Contenador de bolsa
Filter Port
Orifice du filtre
Intrada al filtro
Suction Port
Orifice d'aspiration
Intrada al succión
Dust Cup Latch
Loquet du godet
à poussière
Botón de liberación
de la puerta del
contenedor de polvo
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TO REPLACE DUST CUP
➢ Place dust cup back into vacuum
cleaner by ➀ inserting the bottom
first and ➁ tilting back with the dust
cup handle raised.
➢ Lower the dust cup handle to lock
dust cup in place. A noticeable
“click” should be heard.
1
2
Pre-Filter
LOCKED (For Use)
VERROUILLÉ (pour l'utilisation)
CERRADO (Para Usar)
UNLOCKED (For Cleaning)
DÉVERROUILLÉ (pour le nettoyage)
ABIERTO (Para Vaciar)
Dust Cup Lid Assembly
Bloc de couvercle du
godet a poussière
Tapa del contenador de polvo
Pre-Filter
Préfiltre
Pre-filtro
The pre-filter is located inside the dust
cup. Check the pre-filter frequently
and clean when dirty.
➢ Remove the dust cup. (see DUST
CUP, p. 24).
➢ Make sure the dust cup is empty.
➢ Rotate dust cup lid assembly
counterclockwise as indicated on
the lid and lift off.
➢ Grasp pre-filter and rotate
counterclockwise to remove.
➢ Clean pre-filter by gently tapping
over a trash container. Tap on
several sides to ensure best
cleaning.
➢ If necessary, rinse with cold water
only, DO NOT use detergent or
soap. Allow parts to dry 24 hours
before putting back into vacuum
cleaner.
➢ DO NOT wash in the dishwasher.
DO NOT install damp.
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LOCKED (For Use)
VERROUILLÉ (pour l'utilisation)
CERRADO (Para Usar)
UNLOCKED (For Cleaning)
DÉVERROUILLÉ (pour le nettoyage)
ABIERTO (Para Vaciar)
To Reinstall:
➢ Align the slots on the pre-filter with
the alignment tabs inside dust cup
lid assembly.
➢ Rotate pre-filter clockwise to lock in
place.
➢ Replace the lower portion of the
dust cup by aligning marks as
shown, UNLOCKED (For Cleaning).
➢ Rotate while pressing downward
until marks align as shown;
LOCKED (For Use).
➢ Reinstall the dust cup. (See DUST
CUP, p. 24)
Tabs
Languettes
Langüetas
Slots
Fentes
Ranuras
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Primary Filter (Washable)
Latch
Loquet
Cierre
Dust Cup Lid
Couvercle du godet
à poussière
Tapa del
compartimiento
de polvo
Latch
Loquet
Cierre
Washable
Primary Filter
Filtre primaire
lavable
Filtro primario
lavable
Washable
Primary Filter
Filtre primaire
lavable
Filtro primario
lavable
The primary filter is located inside the
dust cup lid.
It is recommended to clean the primary
filter with cold water at least every (1)
month. Check the primary filter
frequently and clean when dirty.
NOTE: When the cleaning of the filter
no longer restores vacuum cleaner
suction to full power, replace the filter.
See CONSUMABLE PARTS (page 9) for
filter number.
➢ Remove dust cup. (See DUST CUP,
p. 24).
➢ Pull the dust cup lid latch and open
the lid.
➢ Remove the primary filter.
➢ Wash with cold water only, DO NOT
use detergent or soap. Squeeze by
hand and allow to air dry. Allow
parts to dry 24 hours before putting
back into vacuum cleaner.
➢ DO NOT operate without primary
filter installed. DO NOT wash in the
dishwasher. DO NOT install damp.
To Reinstall:
➢ Place the primary filter into the dust
cup lid.
➢ Close the dust cup lid. Be sure the
lid snaps in place. A noticeable
“click” should be heard.
➢ Reinstall the dust cup. (See DUST
CUP, p. 24)
- 30 -
hours
heures
horas
month
mois
mes
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- 32 -
Exhaust Filter Changing
HEPA MEDIA EXHAUST FILTER
The exhaust filter cartridge must be
replaced when dirty. Replace the filter
when the entire surface area is covered
evenly. The filter CANNOT be washed as
it will lose its dust trapping ability.
NOTE: See CONSUMABLE PARTS (page
9) for Exhaust Filter number.
➢
Pull out and up on the exhaust filter
tray to remove from the canister.
➢
Remove exhaust filter from filter tray
and dispose.
➢
Replace exhaust filter cartridge.
Place the new filter cartridge into the
exhaust filter tray as shown.
➢
Reinstall the exhaust filter tray. Press
into place until it snaps closed.
Plateau du filtre
d'évacuation
Exhaust Filter Tray
Bandeja del filtro
WARNING
Fire and/or Electrical Shock Hazard
Do not operate with a clogged exhaust
filter or without the exhaust filter or
exhaust filter tray installed.
Filtre d'évacuation
Exhaust Filter
Filtro de escape
Plateau du filtre
d'évacuation
Exhaust Filter Tray
Bandeja del filtro
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Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, move switch to
won’t start. FLOOR or CARPET position.
2. Tripped circuit breaker/blown 2. Reset circuit breaker or replace
fuse at household panel fuse.
Poor job of dirt 1. Full or clogged dust cup. 1. Empty and clean dust cup.
pick-up. 2. Clogged airflow passages. 2. Clear airflow passages.
3. Dirty filters. 3. Change filters.
4. Suction control is open. 4. Check both suction controls.
5. Hole in hose. 5. Replace hose.
6. Dust cup installed incorrectly. 6. See DUST CUP. (page 24)
7. Dust cup lid and dust cup 7. See PRE-FILTER. (page 26)
missembled
Vacuum cleaner starts 1. Tripped thermal protector in 1. Reset thermal protector.
but shuts off. canister.
Vacuum cleaner picks 1. Suction too strong. 1. Open suction control.
up moveable rugs
-or- Power Nozzle
pushes too hard.
Cord won’t rewind. 1. Dirty power cord. 1. Clean the power cord.
2. Cord jammed. 2. Pull out cord and rewind.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
BEFORE REQUESTING SERVICE
WARNING
Electric Shock or Personal Injury Hazard.
Disconnect the electrical supply before performing maintenance to the vacuum cleaner.
Failure to do so could result in electric shock or personal injury from vacuum cleaner
suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance problems. Any
service needed, other than those described in these Operating Instructions, should be
performed by an authorized service representative.
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Specifications / Caractéristiques / Especificaciones
Power
Alimentation
Voltaje
Amps
Ampère 9.5
Amperios
Power Cord
Cordon d’alimentation
Cordón electrico
Thermal Protector Yes
Protecteur thermique Oui
Protector termal Sí
Cord Reel Yes
Enrouleur de cordon Oui
Cordón Retractor Sí
Tools-On-Board Yes
Accessoires Oui
Herramientas Sí
7.3 m
(24 ft.)
120 V AC
(60 Hz)
Panasonic Corporation of North America
Two Riverfront Plaza
Newark, NJ 07102-5490
ww.us.panasonic.com/appliances
Panasonic Canada Inc.
5770 Ambler Drive
Mississauga, Ontario, Canada L4W 2T3
www.panasonic.ca
Panasonic Corporation
http://panasonic.net
- 38 -
LIMITED WARRANTY
(ONLY FOR U.S.A. AND PUERTO RICO)
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated
on the chart below, which starts with the date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished
equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund
will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts.
This Limited Warranty Excludes both Labor and Parts for the following items which require
normal replacement: Disposable Dust Bag, Filters, Belts, Light Bulbs, Agitator Brushes and
Batteries (if supplied).
This warranty only applies to products purchased and serviced in the United States or Puerto Rico.
This warranty is extended only to the original purchaser of a new product which was not sold “as is”.
Carry-In or Mail in Service:
To find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA (7262).
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RE-
SULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss
of or damage to media or images, data or other memory or recorded content. The items listed are not
exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Product or Part Name Labor Parts Motor
Vacuum Cleaner 1 yr. 1 yr. 1 yr.
- 39 -
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the warranty period, you may
contact your dealer or service center. If the problem is not handled to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Consumer Marketing Company
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE
YOUR RESPONSIBILITY.
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer
or Service Center; purchase Parts and Accessories; or make Customer Service
and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by
visiting our Web Site at: http://www.pstc.panasonic.com
Or, send your request by E-mail to: [email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South,
Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, and American Express)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
As of July 2013
- 40 -
WARRANTY
Panasonic Canada Inc.
5770, Ambler Drive, Mississauga (Ontario) L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and
for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with
new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase
price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Vacuum Cleaner One (1) year
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic
brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada,
which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR
OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE
IS
REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or
failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or
service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are not covered by this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from
the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of
items is not exhaustive, but for illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty
gives you specific legal rights and you may have other rights which vary depending on your province or territory.
CONTACT INFORMATION
For product information and operation assistance, please contact:
Our Customer Care Centre:
Telephone: 1-800-561-5505
Fax #: (905) 238-2360
For defective product exchange within the warranty period, please contact the original dealer or our Customer Care
Centre.
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