Oricom 9800 User manual

USER GUIDE

Keep this user guide for future reference.

Ultra Series

5.8GHz Digital Cordless Phone

with Answering System

Ultra9400 Ultra9800

TABLE OF CONTENTS

WARNINGS AND SAFETY INFORMATION 1

GETTING STARTED 4

FEATuRES 8

ANSWERING SYSTEM SETup 11

HANDSET SETup 13

TELEpHONE OpERATION 20

CALLER ID 27

pHONE BOOk 30

ANSWERING SYSTEM OpERATION 33

REMOTE ACCESS 36

BELT CLIp AND OpTIONAL HANDSET 38

ADvANCED SETTINGS 39

TECHNICAL SpECIFICATIONS 42

TROuBLESHOOTING 43

MAINTENANCE/GuARANTEE 44

1

• Becausethephoneworks by sending radiosignals

between base station and handset, wearers of

hearing aids may experience interference in the form

of a humming noise. The telephone is compatible with

most popular hearing aids on the market. However,

due to the wide range of hearing aids available,

there is no guarantee that the telephone will function

“problem free” with every model.

• Your phone caninterfere withelectrical equipment

such as answering machines, TV and radio sets,

clock radios and computers if placed too close. It is

recommended that you position the base unit at least

one metre from such appliances.

• This telephone complies with applicable safety

requirementsforexposuretoradiowaves(EMR).

• Theearpieceofthehandsetmayattractsmallmetal

objects such as staples and pins. Care should be

taken when placing the handset near these items.

• Thistelephoneisnotdesignedformakingemergency

telephone calls when the mains power fails. Always

have a corded phone available to be able to make

and receive calls to emergency services if the mains

power fails.

WARNINGS AND SAFETY INFORMATION

IMPORTANT

• Avoidexposureofthistelephonetomoistureorliquid.

• Topreventelectricshock,donotopenthehandsetor

base cabinet.

• Avoidmetalliccontact(e.g.metalclips,keys)between

the battery contacts and charging conductors.

• Thereisaslightchancethatthetelephonecouldbe

damaged by an electrical storm. It is recommended

that users unplug the phone from the mains supply

and telephone socket during a storm.

• Donotusethehandsetinanexplosivehazardarea

such as where there is gas leaking.

• Followthelocalregulationsregardingthedisposalof

your packing materials, exhausted batteries and used

phone. Wherever possible, recycle those materials.

• Weadvisethatthisphoneshould notbeusednear

intensivecaremedicalequipmentorbypersonswith

pacemakers. Persons with pacemakers should seek

advice from their doctor before using this product.

• Cleanwithadry,soft,lint-freecloth.Neverusecleaning

agents, particularly aggressive solvents.

2

WARNINGS AND SAFETY INFORMATION

• Donotuseyourtelephoneduringanelectricalstorm

thunderstorm as it is possible to get an electric shock.

RefertoinformationcontainedinWhitepagesdirectory.

• This phone is designed for connection to a PSTN

telephone line or an analogue extension port of a

PBX system. If you connect this device to a digital

extension of a PBX, damage may result to the PBX.

Use only the mains adaptors supplied with this product.

Incorrect adaptor polarity or voltage can seriously

damage the unit.

Adaptor for base unit and Charger:

INPUT:100-240VAC50/60Hz

OUTPUT:7.5VDC500mA

!

CAUTION

General Product Care

To keep your unit working and looking good, follow these

guidelines:

Avoid dropping the handset, as well as other rough •

treatment to the phone.

Clean the phone with a soft cloth.•

Never use cleaning agents, paint thinner, abrasive •

powder, alcohol, or other chemical products to clean the

unit.Doingsowilldamagethenish.

Retaintheoriginalpackagingincaseyouneedtoship•

the phone at a later date.

Note:

It may take some time for the cordless handset to power

up, and it may get warm during chargeing. This is normal.

Tip!

It is good practice to put the cordless handset on the

charging cradle when it is not in use to ensure that the

handset is always fully charged.

3

WARNINGS AND SAFETY INFORMATION

DO NOT USE STANDARD/ALKALINE BATTERIES IN

THISPRODUCT,ASTHEREISARISKOFEXPLOSION

AND/OR INJURY. USEONLY NI-MHRECHARGEABLE

BATTERIES ASSPECIFIEDINTHIS USERGUIDE.

CONTACTORICOMFORREPLACEMENTBATTERIES.

RISKOFEXPLOSION IFBATTERYISREPLACEDBY

ANINCORRECTTYPE.

Neverusenon-rechargeablebatteries.Userecommended

type supplied with this product.

• Neverusealkalineorlithiumbatteries.

• Do notdispose ofthe batteries in afire,astheycan

explode.

• Do not open or mutilate the battery. Released

electrolyte is corrosive and can cause damage to the

eyes or skin. It can be toxic if swallowed.

• Avoidcontact with metal objects when handling the

battery. These objects could short out the batteries or

cause the conductor to overheat resulting in burns.

• Donotattempttorechargethebatterycellbyheating

it. Sudden release of battery electrolyte can cause

burns or irritation to the eyes or skin.

• Observetheproperpolarity,ordirection,ofanybattery.

Reverse insertion of the battery cell can result in

leakage or explosion.

• Remove the batteries if you do not plan to use the

product for several months at a time.

WARNING

!

• Follow the localregulations regarding the disposalof

your packing materials, exhausted batteries and used

phone. Wherever possible, recycle those materials.

• Do not burn,disassemble,mutilate, orpuncture.Like

other batteries of this type, toxic materials could be

released which can cause injury.

• Toreducetheriskofreorpersonalinjury,useonlythe

Nickel-metalHydridebatterylistedintheUser’sGuide.

• Keepbatteriesoutofthereachofchildren.

• Removebatteriesifstoringover30days.

4

Pack contents

Depending on the model you have purchased this pack

should contain the following items:

If any of these are missing, please contact Oricom directly.

Ultra9400/

Ultra9800-1

Ultra9400/

Ultra9800-2

Base units 1 1

Cordless handsets 1 2

Charging cradle and power

adaptor

0 1

Power adaptors 1 1

Line cord 1 1

User guide 1 1

HandsetRechargableNi-

MHbatterypack(3.6V

550mAh)

1 2

Wall mounting pedestal 1 1

ImpORTANT:

DO YOU HAVE BROADBAND/ADSL?

Ifyoudo,youmust connectanin linelter(notsupplied)between

thetelephonesocketandyour Ultra9400/Ultra9800base toensure

thatyourbroadbandandUltra9400/Ultra9800willworkproperly.

If you do not install the filter you will experience interference on

theUltra9400/Ultra9800andyourBroadbandmaysufferdropouts.

Pleaserefertotheuserguideoftheinlinelterforinstallation.

Purchasing additional handsets

YoumayexpandyourUltra9400/Ultra9800byaddingmore

handsets (eco9850). These can be purchased directly

from Oricom (Australia).The Ultra9400/Ultra9800 can

accommodate a total of 6 cordless handsets.

GETTING STARTED

5

Installing the Handset Battery

Note:

Youmustconnectthehandsetbatterybeforeuse.

UseonlytheOricomapprovedmodel5-2721Nickel-metal

Hydride battery (Ni-MH), which is compatiblewith this

unit. Spare battery packs can be ordered from Oricom in

Australia.

!

CAUTION

1. Locate battery and battery door which are packaged

together inside a plastic bag and are separate from the

handset.

2. Locate the battery compartment on the back of the

handset.

3. Plug the battery pack cord into the jack inside the

compartment.

Note:

To ensure proper battery installation, the connector can

be inserted only one way.

4. Insert the battery pack.

5. Close the battery compartment by pushing the door up

until it snaps into place.

BATTERY

REDWIRE

BLACKWIRE

GETTING STARTED

6

Base Station

1. Choose an area near a power point and a telephone

wall jack socket, and place your cordless telephone on a

level surface, such as a desktop or tabletop, or you may

mountitonthewallusingthebracketrequired.

2. Plug one end of the telephone line cord into the TEL

LINE jack on the bottom of the base and the other end

into a modular jack.

3. Plugthe ACpowerconverterintothepowerpoint and

the DC connector into the jack on the bottom of the

base.

4. Placethehandsetinthebasecradle.Thecharge/inuse

indicator turns on, verifying the battery is charging.

5. Allow the phone to charge for 16 hours prior to first

use.If you don’t properly charge the phone, battery

performance will be compromised.

Useonlythemodel5-2760poweradaptorthatcamewith

this unit. Using other power adaptors may damage the

unit.

!

CAUTION

GETTING STARTED

7

GETTING STARTED

Set Country

After the phone is fully charged you will need to select your

country. The default setting is Australia.

1. Press the [

] or [ ] button to scroll to the SET

COUNTRYsub-menu.

2. Press the [

] button to enter the menu. SET

COUNTRY1AUSand2NZLshowsinthedisplay.

3. Usethekeypadonthehandsettoselect1or2,oruse

the [

] or [ ] button to scroll to your selection. 1AUS

is the default setting.

4. Press the [

 ] button to confirm.You will hear a

conrmationtone.

Wall Mounting

1. Turn the base over.

2. Attachthewallmountingpedestalbyrstinsertingthe

tabs on the open edge of the pedestal into the slots on

the lower portion of the back of the base. Then push

down and snap the pedestal into place.

3. Slipthemountingholes(onthebackofthebase)over

the wall plate posts, and slide the unit down into place.

(Wall plate not included.)

Note:

If desired, gather the extra telephone line and power

adaptor cord together and store inside the wall mounting

pedestal.

8

Your cordless handset

VMWI indicator

Volume up

Talk/Recall

Repeat

Delete/Int/Conf

Display

Menu/Mute

Volume down

End

Play/Stop

Skip

#Pause/Ringer

Redial

Phone book

Microphone

Speaker

Alphanumeric keypad

*

FEATuRES

9

Your Base unit (ultra9400)

FEATuRES

Memo

Answer On/Off

Announce

Page

Do not disturb

Display

Delete

Skip

Volume up

Play/Stop

Repeat

Volume down

LanguageDay/checkMinuteHour

10

Your Base unit (ultra9800)

FEATuRES

Memo

Answer On/Off

Announce

Do not disturb

Display

DeleteSkipVolume up

Play/Stop

Repeat

Volume down

Alphanumeric

keypad

#Pause

Page/Int/Conf

Mute

Recall

Speaker

Redial

languageday check/minutehour

11

ANSWERING SYSTEM SETup

This section shows you how to set up your answering

system to receive incoming calls. Before you begin the set

up process, you must turn on the answering system.

Pressthe[on/off]buttontoturntheansweringsystem•

onandoff.TheMESSAGESindicatorlightswhenthe

answering system is on. The indicator blinks when you

have new messages.

Note:

Theansweringsystemdisplays“--”whenitisoff.

Setting the Voice Prompt Language

The default voice prompt language is English.

Tochangetheansweringsystem’svoicepromptlanguage,

Press the [ lang ] button on front of base to change •

to the FRENCH voice prompt.The unit announces

“OPTIONFRANCAISE”andFr shows inthemessage

counter.

Press the [ lang ] button again to change to the •

S PA N I S H voi ce p r o m p t . T h e u n it an no u n c e s

“SELECCION ESPANOL” and SP shows in the message

counter.

Note:

To change to English, press the [LANGUAGE] button again

Note:

In remote access mode, the system follows the selected

language. The voice prompt language cannot be switched

remotely

Voice Time/Day Stamp and Real Time

Clock

1. MakesuretheansweringsystemisON.

2. Pressandholdthe[day/check]buttontosetthedayof

the week.

3. Pressandholdthe[hour]buttontosetthehour(a.m.

orp.m.).Example:12AM,1AM,or12PM,1PM.

4. Press and release the [ min ] button to advance the

clock in one minute intervals. Press and hold to increase

by5-minuteincrements.

5. After the time is set, the real time clock will be displayed

on the handset within 1 minute.

Note:

Youmustsetthedaymanually.Youmaychoosetosetthe

time manually as well, although the time is automatically

transmitted by your local phone company as part of

CallerIDservice.IfyousubscribetoCallerIDservice,the

current time is set automatically when you receive your

rstCIDrecord

12

ANSWERING SYSTEM SETup

Speaker Volume

UsetheVOLUME[

▼

] or [

▲

] buttons to adjust speaker

volume on the base to a comfortable level. L1 is the

minimumspeakervolumeandL3isthemaximum.

Voice Instruction

If you need additional assistance, press the [ memo ] button

in standby mode and follow the voice instructions.

Recording the Outgoing Announcement

For best results when recording, you should be about

22cm from the microphone, and this will eliminate as much

background noise as possible.

Youmayrecord2outgoingannouncementsorchoosethe

default for your current outgoing announcement.

1. MakesuretheansweringsystemisON.

2. Press and hold the [ann] button until the speaker

announces “RECORD ANNOUNCEMENT AFTER

TONE”.

3. Beginspeakingafteryouhearthebeep.

4. Releasethebuttonwhenyounishyourannouncement.

Note:

If you choose not to record an outgoing announcement,

a default announcement plays instead. To return to the

default announcement after you have recorded your own

outgoing announcement, press the [ann] button and

release it when you hear the beep. Or, press the

[ ]

button while the announcement is reviewing.

Sample Outgoing Announcement

1) SampleSingleMailboxOutgoingAnnouncement

Hi, this is (use your name here), I can’t answer the

phone right now, so please leave your name, number

and a brief message after the tone, and I’ll get back to

you. Thanks.

Note:

The m a x i m um r e c o r d i n g t i m e fo r t h e outgoing

announcement is 2 minutes.

Reviewing and Choosing the

Announcement

Press and release the [ann] button to review and select this

one as your outgoing announcement.

13

Standby Screen

The handset displays the handset number and user name.

USERNAME

HANDSETX

Programming Functions

The system uses a menu structure to give you access to

allof the built-infeatures.Youmayprogramthefollowing

itemsinmainmenu:RoomMonitor,DTAMMessagesand

Handset Setup.

Room Monitor (applicable only with

additional handsets)

1. MakesureyourphoneisOFF(notintalkmode).

2. Press the [

] button to go to the main menu.

3. Press the [

▼

] or [

▲

]buttontoscrolltoROOM

MONITOR.

4. Press [

] button to enter ROOM MONITOR menu,

ROOMMONITOREXTENSION?showsinthedisplay.

5. Use the keypad to enter the handset number to be

monitored, either 1 or 2.

Note:

When this phone system is expanded (up to 6 handsets),

handsetsarenamedHANDSET1,HANDSET2,

HANDSET3,HANDSET4,HANDSET5and HANDSET

6 respectively.

6. The receiving handset will turn on the microphone and

the originating handset will turn on the speakerphone to

monitor sound from the receiving handset.

Note:

For room monitoring mode to work, the originating

handset must NOT be on the cradle.

While in room monitoring mode, the handsets will emit

an alert tone approximately every 5 seconds if there is an

incomingcall.Youmaypressthe[

]buttontoquitroom

monitor and answer the call.

While in room monitoring mode, the originating handset

can be switched to monitor by handset earpiece

by pressing the

[ ]

button once. Switch back to

speakerphone by pressing the [

] button once.

Press the

[ ]

button on the handset to exit room

monitor mode.

HANDSET SETup

14

HANDSET SETup

Handset Setup

1. MakesureyourphoneisOFF(notintalkmode).

2. Press the [

] button to go to the main menu.

3. Pressthe [

▼

] or [

▲

]buttontoscrolltoHANDSET

SETUP.

4. Press [

]buttontoconrmandyoumayprogramthe

following items:

SET LANGUAGE, HANDSET NAME, RINGERTONE,

RINGERVOLUME,VIPMELODY,KEYTONE,AUTO

ANSWER,MESSAGEALERT,MESSAGELENGTH,RING

TO ANSWER, SEC URITY CODE, REC ALL TIME,

REGISTRATION,DEREGISTRATION,SETCOUNTRY

andDEFAULTSETTING.

Duringprogramming,youmaypressthe[

] button at

anytimetoexitthemenuandreturntothesub-menu.

Language

FromtheHandsetSetupMenu:

1. Press the [

] or [ ] button to scroll to the SET

LANGUAGEsub-menu.

2. Press the [

] button to enter the menu. SET

LANGUAGE1ENG2FRA3ESPshowsinthedisplay.

3. Usethekeypadonthehandsettoselect1ENG,2FRA,

3ESP,orusethe[ ] or [ ] button to scroll to the

desired language. English is the default setting.

4. Press the [

]buttontosaveyourselection.Youwill

hear a confirmation tone and the selected language

shows in the display.

Handset Name

FromtheHandsetSetupMenu:

1. Press the [

] or [ ]buttontoscrolltotheHANDSET

NAMEsub-menu.

2. Press [

]buttontoenterthemenu.HANDSETNAME

shows in the display.

3. Usethekeypadtoenteraname(upto15characters).

More than one letteris stored in each ofthe number

keys.

Note:

If you make a mistake, use the

[ ]

button to backspace

and delete one character at a time.

4. Press the [ ]buttontosaveyourname.Youwillhear

aconrmationtoneandthehandsetnameshowsinthe

display.

15

HANDSET SETup

Ringer Tone

You maychoose fromten differentringer tones andten

different melodies.

FromtheHandsetSetupMenu:

1. Press the [

▼

] or [

▲

]buttontoscrolltotheRINGER

TONEsub-menu.

2. Press [

]buttontoenterthemenu.SETRINGER

TONE 01 shows in the display. 01 is default setting.

3. Use the [

▼

] or [

▲

] button to scroll to the desired

setting (1 through 20).You will hear a sample of the

ringertone/melodyyouselect.

4. Press the [

]buttontosaveyourselection.Youwill

hear a confirmation tone and the selected ringer tone

shows in the display.

Note:

YoumusthavetheRingerVolumesettoONforringtone

to signal an incoming call.

Ringer Volume

FromtheHandsetSetupMenu:

1. Press the [

▼

] or [

▲

]buttontoscrolltotheRINGER

VOLUMEsub-menu.

2. Press [

]buttontoenterthemenu.SETRINGER1HI

2LOW3OFFshowsinthedisplay.

3. Usethekeypad onthehandset toselect1, 2 or3, or

use the [

▼

] or [

▲

] button to scroll to your selection. HI

is the default setting.

4. Press the [

]buttontosaveyourselection.Youwill

hearaconrmationtone.

Note:

If you turn the ringer OFF, the ringer off icon shows in the

display.

16

VIP Melody

This features allows you to assign a specific melody to

someone you want to get your attention when the person

calls.

When a VIP melody is assigned and that person calls, the

unitringsthenormalringfortherstringandthenfollows

withVIPmelody ring.You maychoose fromten different

polyphonic melodies and may store up to 10 VIP records.

Note:

Thisfeature ONLY workswhenthefollowingconditions

are met.

1. YouhavesubscribedtoCallerID.

2. Youhaveyour Caller ID recordpreviouslytransferred

to thephonebook.(Refer to Storing CID Records in

phonebook). NO USER MEMORY will show in the

displaytoremindtheusertodoCIDrecordtransferrst.

Storing VIP Melody

FromtheHandsetSetupMenu:

1. Press the [

] or [ ]buttontoscrolltoVIPMELODY

sub-menu.

2. Press [

] button to select VIP melody feature and

then display VIP 1 record.

 -IfVIP1doesNOTcontainanyspecicnumber/records,

itwilldisplayEMPTY.

3. Press [

] or [ ] button to select the specific VIP

melody memory location (10 VIP locations) that does

not contain any record.

4. Press [

]buttontodisplaySELECTMEMORY.

Note:

IfthememorylocationdoesnotcontainanyCIDmemory

records and you are trying to mark a specific record

asVIP MELODY, then SELECT MEMORY will not be

displayed.Instead, NO USER MEMORY will display in

prompt to alert the user.

5. Press the [ ] or [ ] button to view the records from

memory to be selected as VIP.

6. Press [

] button to confirm and then display VIP

MELODY01towaitforthemelodytoneselection.

7. Press the [

] or [ ] button to select from melody 01

to melody 10 (a testing tone is generated while making

melody selection)

8. Press [

]buttontoconrm.

Note:

Ifthedesirednumber/recordwaspreviouslystoredinany

oneofthetenVIPmelodyrecords,DUPLICATENUMBER

shows in the display.

HANDSET SETup

17

Changing a Stored VIP Melody Record

Use the StoringVIP Melody procedure to change the

number of a selected record and replace the old phone

number with new phone number.

WhenREPLACEVIP# ? shows inthe display, you must

press [

]buttononthehandsettoconrmreplacement.

Reviewing And Deleting Stored VIP

Melody Record

FromtheHandsetSetupMenu:

1. Press the [

]buttontoentertoVIPMELODYmenu.

2. Use the [

] or [ ] button to scroll to the desired VIP

MelodyRecord.

3. If you want to delete the information, press the [

]

button on the handset while the entry displays. The

displayshowsDELETEVIP#?.

4. Press [

]againtoconrm.Youwillhearaconrmation

toneandVIP#DELETEDshowsinthedisplay.

Key Tone

FromtheHandsetSetupMenu:

1. Press the [

] or [ ]buttontoscrolltotheKEYTONE

sub-menu.

2. Press [

]buttontoenterthemenu.SETKEYTONE

1ON 2 OFF shows in the display.

3. Usethekeypadonthehandsettoselect1or2,oruse

the [

] or [ ] button to scroll to your selection. 1ON is

the default setting.

4. Press the [

]buttontoconrm.

Auto Answer

1. Press the [ ] or [ ] button to scroll to the AUTO

ANSWERsub-menu.

2. Press [

] button to enter the menu. SET AUTO

ANSWER1ON2OFFshowsinthedisplay.

3. Usethekeypadonthehandsettoselect1or2,oruse

the [

] or [ ] button to scroll to your selection. 2OFF

is the default setting.

4. Press the [

]buttontoconrm.

HANDSET SETup

18

Message Alert (for answering system)

This feature sets your answering system to give an alert

tone every 10 seconds when there are new messages.

FromtheHandsetSetupMenu:

1. Press the [

] or [ ]buttontoscrolltotheMESSAGE

ALERTsub-menu.

2. Press [

]buttontoenterthemenu.NEWMSG

ALERT1ON2OFFshowsinthedisplay.

3. Usethetouch-tone padtoenter theselection,oruse

the [

] or [ ] button to scroll to the 1ON or 2OFF. The

default setting is 2OFF.

4. Press the [

 ] button to confirm.You will hear a

confirmation tone and the new setting shows in the

display.

Message Length

ThisfeatureallowstheusertosettheMemorecordingtime

andICMrecordingtime.

FromtheHandsetSetupMenu:

1. Press the [

] or [ ]buttonstoscrolltotheMESSAGE

LENGTH submenu.

2. Press the [

]buttontoenterthemenu.MESSAGE

LENGTH3MINUTEshowsinthedisplay.

3. Usethe[

] or [ ]buttonstoscrolltoyourselection.“3

MINUTE”isthedefaultsetting.

4. Press the [

]buttontoconrm.

HANDSET SETup

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