ViewSonic LDP216-121 User guide

LDP216-121

4K UHD All-in-One Direct View LED Display

User Guide

Model No. VS18889

P/N: LDP216-121

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website.

2

Thank you for choosing ViewSonic®

As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding

the world’s expectations for technological evolution, innovation, and simplicity.

At ViewSonic®, we believe that our products have the potential to make a positive

impact in the world, and we are confident that the ViewSonic® product you have

chosen will serve you well.

Once again, thank you for choosing ViewSonic®!

3

Safety Precauons

Please read the following Safety Precauons before you start using the device.

• Keep this user guide in a safe place for later reference.

• Read all warnings and follow all instructions.

• Ensure there is no direct airflow from air conditioning blowing on the display.

• Do not use the device near water. To reduce the risk of fire or electric shock, do

not expose the device to moisture.

• Avoid exposing the device to direct sunlight or other sources of sustained heat.

• Do not install near any heat sources such as radiators, heat registers, stoves, or

other devices (including amplifiers) that may increase the temperature of the

device to dangerous levels.

• When moving the device, be careful not to drop or bump the device on

anything.

• Do not place the device on an uneven or unstable surface. The device may fall

over resulting in an injury or a malfunction.

• Do not place any heavy objects on the device or connection cables.

• If smoke, an abnormal noise, or a strange odor is present, immediately turn the

device off and call your dealer or ViewSonic®. It is dangerous to continue using

the device.

• Do not attempt to circumvent the safety provisions of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the

other. A grounding-type plug has two blades and a third grounding prong. The

wide blade and the third prong are provided for your safety. If the plug does not

fit into your outlet, obtain an adapter and do not attempt to force the plug into

the outlet.

• When connecting to a power outlet, DO NOT remove the grounding

prong. Please ensure grounding prongs are NEVER REMOVED.

• Protect the power cord from being treaded upon or pinched,

particularly at the plug, and at the point where it emerges from

the equipment. Ensure that the power outlet is located near the

equipment so that it is easily accessible.

• Only use attachments/accessories specified by the manufacturer.

• When a cart is used, use with caution when moving the cart/equipment

combination to avoid injury from tipping over.

• Disconnect the power plug from the AC outlet if the device is not being used for

a long period of time.

4

• Place the device in a well-ventilated area.

• Do not cover the surface of the display with any material.

• Do not block the air circulation around the display.

• Keep flammable materials away from the display.

• Refer all servicing to qualified service personnel. Service will be

required when the unit has been damaged in any way, such as:

ͫif the power supply cord or plug is damaged;

ͫif liquid is spilled onto or objects fall in the unit;

ͫif the unit is exposed to moisture;

ͫif the unit does not operate normally or has been dropped.

• Do not assemble the display by yourself.

• This panel is an advanced product that contains millions of pixels. You may

occasionally see pixel spots when viewing the screen. Since these deactivated

pixels are not a defect, the performance and reliability of the product is not

affected. For more information, please see page 123.

5

Contents

Safety Precautions ....................................................... 3

Introduction ................................................................ 9

Package Contents ...................................................................................................9

Product Overview .................................................................................................11

Front Panel ............................................................................................................ 11

Rear Panel ............................................................................................................. 11

I/O Ports ................................................................................................................ 12

Control Panel ......................................................................................................... 13

Remote Control ..................................................................................................... 14

Installation ................................................................ 17

Before Installing .................................................................... ................................17

Wall Mounting ......................................................................................................17

Installing the Cabinets ..........................................................................................19

Connecting the System Control Box .....................................................................22

Installing the LED Modules ...................................................................................25

Installing System Control Box Covers ...................................................................26

Detachable System Control Box ...........................................................................28

Wall Mounting ....................................................................................................... 28

Installing the Cabinets ..........................................................................................31

Connecting the System Control Box (Hidden Installation) .................................... 34

Installing the LED Modules .................................................................................... 36

Dual-Screen Splicing .............................................................................................37

Wall Mounting ....................................................................................................... 38

Installing the Cabinets ........................................................................................... 40

Connecting the System Control Box (Standard Installation) ................................. 43

Connecting the System Control Box (Hidden Installation) .................................... 47

Installing the LED Modules .................................................................................... 49

Portrait Mode .......................................................................................................51

Wall Mounting ....................................................................................................... 52

Installing the Cabinets ........................................................................................... 53

Connecting the System Control Box (Standard Installation) ................................. 59

Connecting the System Control Box (Hidden Installation) .................................... 63

Installing the LED Modules .................................................................................... 65

6

Making Connections .................................................. 67

Connecting to External Devices ............................................................................67

HDMI IN Connection ............................................................................................. 67

Audio Connection .................................................................................................. 67

HDbaseT Connection ............................................................................................. 67

Video Output Connection ..................................................................................... 68

USB and Networking Connections ........................................................................ 68

RS-232 Connection ................................................................................................ 69

Using Your Display ..................................................... 70

Powering On/Off your LED Display .......................................................................70

Home Screen ........................................................................................................71

Navigating the Home Screen ................................................................................72

Remote Control ..................................................................................................... 72

Keyboard and Mouse ............................................................................................ 72

APP Center .................................................................... ........................................ 73

Input Source .........................................................................................................74

Settings .................................................................................................................75

Settings Menu Tree ............................................................................................... 76

Network & Internet ............................................................................................... 81

Connected Devices ................................................................................................ 83

Apps ...................................................................................................................... 84

Display ................................................................................................................... 86

Sound .................................................................................................................... 90

Storage .................................................................................................................. 91

System ................................................................................................................... 92

Upgrade ................................................................................................................. 96

On-Screen Display (OSD) Menu ............................................................................97

On-Screen Display (OSD) Menu Tree .................................................................... 98

Menu Options ..................................................................................................... 100

Color Mode ............................................................................................................... 100

Display Mode ............................................................................................................ 101

Advanced Mode ........................................................................................................ 107

Speaker ..................................................................................................................... 109

PIP/PBP Mode ........................................................................................................... 111

Information ............................................................................................................... 114

7

Embedded Applications ........................................... 115

ViewBoard Cast ..................................................................................................115

Browser ..............................................................................................................119

vSweeper ............................................................................................................120

WPS Office ..........................................................................................................121

Appendix ................................................................. 122

Specifications .................................................................... .................................. 122

Timing Chart .......................................................................................................123

HDMI (PC) ............................................................................................................ 123

HDMI (Video) ....................................................................................................... 124

Supported Media Formats .................................................................... ..............125

Troubleshooting .................................................................................................127

Maintenance.......................................................................................................129

General Precautions ............................................................................................ 129

Initial Operation .................................................................................................. 129

Front Panel Cleaning Instructions ....................................................................... 129

Cabinet Cleaning Instructions ............................................................................. 129

Regular Use ......................................................................................................... 130

Accessory Tool ..................................................................................................... 131

RS-232 Protocol ....................................................... 134

RS-232 Hardware Specification ........................................................................... 134

RS-232 Communication Setting ........................................................................... 134

Command Table .................................................................................................. 135

8

Regulatory and Service Information ........................ 136

Compliance Information .....................................................................................136

FCC Compliance Statement ................................................................................. 136

IC Warning Statement ......................................................................................... 137

Country Code Statement ..................................................................................... 137

IC Radiation Exposure Statement ........................................................................ 138

CE Conformity for European Countries ............................................................... 138

Declaration of RoHS2 Compliance....................................................................... 139

European Union Regulatory Conformance ......................................................... 139

Indian Restriction of Hazardous Substances ....................................................... 140

Product Disposal at End of Product Life .............................................................. 140

Copyright Information ........................................................................................141

Customer Service ................................................................................................ 142

Limited Warranty ................................................................................................ 143

Mexico Limited Warranty .................................................................................... 146

9

Introducon

Package Contents

Item Quanty Note

Cabinet

Secons

8 secons

total

System

Control Box

(Le and

Right sides)

2 sides

Quick Start

Guide

LDP216-121

4K UHD All-in-One Direct View LED Display

Quick Start Guide

快速安装说明

快速入門指南

Guide de démarrage rapide Schnellstartanleitung

Guía rápida de inicio

Hızlı Başlangıç Kılavuzu

Aan de slag

краткое руководство по началу работы

1

COB LED

Modules

Frames

13

4

128 frames

There are 6 pieces of COB

LED modules in a Frame.

The quanty of spare LED

modules will vary by country.

Remote

Control

427C

Model: LD163-181, LD135-151

Date: 2020/7/22

Source

.

4 5 6

1 2 3

7 8 9

0

HDMI 1 HDMI 2

Menu

Blank

OK

Power

1

Screws

1

2

3

4

48 x M6x50mm Expansion (1)

48 x TA6x30mm (2)

30 x M6x10mm (3)

18 x KM3x6mm (4)

Hex Tool

(Allen

wrench)

13

4

13

4

21 x 5 mm

1 x 8 mm

System

Control Box

Covers

(Le,

Middle,

and Right

sides)

13

4

3

10

Item Quanty Note

Wall

Mounng

Brackets

13

4

Vacuum

Sucon

Tool

13

4

1

An-Stac

Gloves 2 pairs

LAN Cable

(5m) 1

IR Extender

Cable

(3m)

1

Power Cord 2

Power consumpon is large,

so two power cords and two

dedicated power outlets are

required.

Bag with

LEDs

1 bag

(1,000 pieces)

Replacement LED beads

specic to module batch

number.

Cannot be used on dierent

LED module batch(es).

NOTE:

• This product is packed in an air transport box.

• Due to the size and weight, it is recommended that two or more people handle it.

11

Product Overview

Front Panel

RS232

LAN

USB

5V/1.5A

USB

5V/1.5A

S/PDIF

OUT

AUDIO

IN

AUDIO

OUT

HDMI

OUT

IR IN HDMI 5

(2.1)

HDMI 4

(1.4)

HDMI 3

(1.4)

HDMI 2

(2.0)

HDMI 1

(2.0)

POWER

USB A

USB C

I/O & Control Panel

Speaker Speaker

Power Switch Power Switch

Rear Panel

12

I/O Ports

HDMI

OUTAUDIO

IN S/PDIF

OUTIR IN USB

5V/1.5AUSB

5V/1.5ALANHDMI 1

(2.0)HDMI 2

(2.0)HDMI 3

(1.4)HDMI 4

(1.4)

HDMI 5

(2.1)RS232

USB C USB A

1 2 93 4 5 6 7 86 8 9

HDMI

OUTAUDIO

IN S/PDIF

OUTIR IN USB

5V/1.5AUSB

5V/1.5ALANHDMI 1

(2.0)HDMI 2

(2.0)HDMI 3

(1.4)HDMI 4

(1.4)

HDMI 5

(2.1)RS232

USB C USB A

10 11

Number Item Port Descripon

1HDMI OUT Extend content out to another display device.

2Audio OUT Audio output to an external speaker.

3Audio IN Audio input from an external device.

4S/PDIF Out Mulchannel sound via opcal signals.

5IR IN Extend the IR Receiver.

6USB 2.0 USB Reader (5V/1.5A).

7LAN Standard RJ45 (10M/100M/1000M) Internet

connecon interface.

8HDMI IN

2.0

High denion input: PIP/PBP ,connect to PC with

HDMI output, set-top box, or other video device.

9HDMI IN

1.4

High denion input: PIP/PBP ,connect to PC with

HDMI output, set-top box, or other video device.

10 HDMI IN

2.1

High denion input: connect to PC with HDMI

output, set-top box, or other video device.

11 RS-232 Serial control port.

13

Control Panel

HDMI

OUTAUDIO

IN S/PDIF

OUTIR IN USB

5V/1.5AUSB

5V/1.5ALANHDMI 1

(2.0)HDMI 2

(2.0)HDMI 3

(1.4)HDMI 4

(1.4)HDMI 5

(2.1)RS232

USB C USB A

1 2 3 4 5 6 7 8

Number Item Descripon

1USB C USB-C Reader (5V/2A)

2USB 2.0 USB Reader (5V/1.5A)

3IR Receiver Receiver for the Remote Control.

4Brightness Press to cycle through brightness levels.

5Volume + Increase the volume.

6Volume - Decrease the volume.

7Input Select Press to cycle through available input sources.

8Stand-by Press to enter Stand-by mode.

Locking the Control Panel

When the administrator does not want others to use the control panel, it can be

locked by pressing 1168+OK on the remote control.

14

Remote Control

13

8

9

11

13

18

17

4

2

7

10

15

16

14

5

12

6

Number Icon Item Descripon

1Power Power On/O

2 Home Back to Home Screen

3 Source Input source selecon

4 HDMI 1/2 Change to HDMI 1/2 input source

5 Blank Switch to a blank, black screen

6 Brightness Adjust the brightness level

7p/q/t/uDireconal buons

8 OK Conrm the selecon

9 i Enter the Informaon page

10 Menu Enter the Sengs menu

11 Return Return to previous

12 Play/Pause Play/Pause content

13 Forwards/Backwards Move content forwards/backwards

14 Volume Up/Down Increase/decrease the volume level

15 Numbers Numeric input buons

16 . Input key for a dot

17 Backspace/Clear Delete key for text input

18 Mute Mute/Unmute

15

Inserng Remote Control Baeries

The remote control is powered by two 1.5V "AAA" baeries.

To insert baeries into the remote control:

1. Remove the cover on the rear of the remote control.

2. Insert two “AAA” baeries, ensuring the “+” symbol on the baery matches the

“+” on the baery post.

3. Replace the cover by aligning it with the slot on the remote control and snapping

the latch shut.

WARNING: There is a risk of explosion if baeries are installed with incorrect

polarity.

NOTE:

• It is recommended that you do not mix battery types.

• Avoid exposure to heat or steam.

• Do not allow water or other liquids to splash on the remote control. If the

remote control becomes wet, wipe it dry immediately.

• Always dispose of old batteries in an environmentally friendly way. Contact

your local government for more information on how to dispose of batteries

safely.

Locking the Remote Control

When the administrator does not want others to control the remote control, it

can be locked by pressing 1169+OK on the remote control.

16

Remote Control Receiver Range

The operang range of the remote control is shown here. It has an eecve range

of 20 feet (6 meters), 30° degrees le and right. Ensure there is nothing obstrucng

the remote control’s signal to the receiver.

RS232

LAN

USB

5V/1.5A

USB

5V/1.5A

S/PDIF

OUT

AUDIO

IN

AUDIO

OUT

HDMI

OUT

IR IN HDMI 5

(2.1)

HDMI 4

(1.4)

HDMI 3

(1.4)

HDMI 2

(2.0)

HDMI 1

(2.0)

POWER

USB A

USB C

20 ft

30° 30

°

17

Installaon

Before Installing

Maintain an adequate air gap between the back of the display and any wall for

proper venlaon.

Ensure there is no direct airow from air condioning or heang vents blowing

on the display.

Avoid installing the display in places with high humidity.

Due to high power usage, always use power cords specically designed for this

product.

Wall Mounng

Installing the Upper and Lower Wall Mount Brackets

50.8 mm 50.8 mm

25.4 mm

7 mm

15 mm

203.2 mm

406.4 mm

609.6 mm

812.8 mm

1016 mm

1219.2 mm

1422.4 mm

1625.6 mm

1828.8 mm

2032 mm

2235.2 mm

2336.8

mm

1. Ensure the wall area and size is an appropriate installaon site.

NOTE:

The height of the Upper Wall Mount Brackets must not be less than 129

⁵⁹/₆₄" (3300 mm) from the ground.

2. Using the Wall Mount Bracket (pictured above) as a guide, mark at least 12 holes

and pre-drill them.

3. Install the rst Upper Wall Mount Bracket with the provided screws (M6x50mm

Expansion for masonry; TA6x30mm for load bearing wood).

4. Repeat Step 2, ensuring the second Upper Wall Mount Bracket is level with the

rst upper bracket.

63.2 mm

2.488 in

18

5. Install the Lower Wall Mount Brackets in the same manner as the Upper Wall

Mount Brackets. The distance between the Upper and Lower Wall Mount

Brackets is 93 ¹/₆₄" (2362.5 mm).

W

a

l

Display

77

mm

3.031 in

35 mm

1.378 in

93.01 in

4.016 in

102 mm

2362.5 mm

NOTE:

You can also install the Upper

Wall Mount Brackets, hang

the screen, and then install

the Lower Wall Mount

Brackets for a more precise

t.

Ensure the wall can safely support 749.57 lbs. (340 kg).

Ensure the deviaon of the wall surface is < ¹³/₆₄" (< 5mm).

6. Aer installing both Upper and Lower Wall Mount Brackets, the installaon wall

should look like:

19

Installing the Cabinets

1. Ensure the Mounng Brackets on the rear of the eight (8) Cabinets are posioned

at the top and boom mounng posions as shown below:

2. Carefully li each Cabinet up onto the Upper Wall Mount Brackets, starng from

the le.

3. Ensure the Mounng Brackets sit securely on the Wall Mount Brackets as shown

below.

Wall Wall

Display

20

4. Push each Locking Bolt and lock each Hook with the hex tool to securely connect

each cabinet together. It may be necessary to align the hole with an Allen wrench

in order to engage the Locking Bolt.

13

4

Push the Locking Bolt.

Lock each Hook with the hex tool.

NOTE:

There are eight (8) Locking Bolts and 16 Hooks between each cabinet.

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