COS-QS75 Motor Troubleshooting
1. My motor is making a loud noise while in use.
1. The most common cause of this issue is shipping tape being present on top of the
damper flaps, preventing them from opening properly. To check that the damper
flaps are working properly, follow the steps below:
1. Unplug your unit.
2. Remove the ductwork from the top of the hood.
3. Pull on the damper flaps with your hands to make sure they are not stuck
in place, and that any tape or other debris is removed from their path.
4. Remove the damper flaps one at a time and attempt to spin the fan with
your hand, or using a long tool such as a screwdriver.
5. If the issue persists, please look for any other blockage in the duct, or any
external dampers that are not opening properly.
2. Feel for any abnormal vibration while in use. This can be a sign of an unbalanced
fan.
1. Unplug your unit.
2. Remove the screws on each motor cover to reveal the fan blades.
3. Wearing gloves, spin the fan blades manually to check that they are
balanced properly. They should spin smoothly with no wobbling.
3. Ensure that the correct duct size is being used according to the required
specifications in the installation manual. If the duct size has been reduced, it will
negatively affect both the suction power and noise level of the range hood.
4. The grease filters may be clogged or dirty.
1. Thoroughly clean or replace the baffle filters.
2. My motor does not turn on, but all of the other controls work.
1. Check that the fan has not become jammed due to an obstruction:
1. Unplug your unit.
2. Remove the permanent steel filters on the bottom of the range hood.
3. Remove the 6 screws on each motor cover to reveal the fan blades.
4. Using protective gloves, spin each fan gently with your hand.
5. If the fan doesn’t turn, contact a qualified appliance repair technician who
can repair the motor(s).
6. If the fan spins freely, contact support for a replacement motor/fan
assembly.
2. Check the connection for the blower motors:
1. Unplug your unit.
2. Remove the permanent steel filters on the bottom of the range hood.
3. Remove the 6 screws on each motor cover to reveal the fan blades.
4. Inspect the connection for the blower motor(s). If it appears loose or
damaged in any way, first attempt to reconnect it.
5. Contact support or a qualified technician for further troubleshooting and
diagnosis if the connection is damaged and/or cannot be reconnected.
3. My motor is physically damaged.