SmartPTT RG-1000e User manual

Brand
SmartPTT
Model
RG-1000e
Type
User manual
User Guide
RG-1000e Remote Gateway
June 2018
R2.2.2 v2
Table of Contents
RG-1000e Remote Gateway R2.2.2 v2 User Guide
Table of Contents
Foreword 2
Revision history 3
Compliance with international standards 4
Introduction 5
1 System purpose 6
2 System structure 8
9
2.1 Technical specification
11
2.2 Delivery set
3 Installation and connection 12
12
3.1 Front panel
13
3.2 Rear panel
14
3.3 Fisrt time settings, connection and operation check
4 Examples of using RG-1000e 17
17
4.1 Conventional Mode
20
4.2 Capacity Plus legacy trunking network
21
4.3 Capacity Plus trunking network with NAI Data (hybrid mode)
23
4.4 Capacity Plus multi-site trunking network with NAI Data (hybrid mode)
24
4.5 I\O mode
26
4.6 Bridge mode
5 Storage and transportation conditions 27
6 Manufacturer warranty 28
28
6.1 What this warranty covers and for how long
28
6.2 General provisions
28
6.3 How to get warranty services
29
6.4 What this warranty does not cover
29
6.5 Contacts
Appendix I Pin numberings and diagrams of the interface cables 30
Appendix II Mounting elements 37
Appendix III Power cable preparation 38
2
User GuideRG-1000e Remote Gateway R2.2.2 v2
Foreword
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies.
Furthermore, Elcomplus reserves the right to make changes to any products herein to improve usability, function,
or design without prior notice.
Elcomplus does not assume any liability arising out of the application or use of any product; nor does it cover any
license under its patent rights nor the rights of others.
Trademarks
MOTOROLA SOLUTIONS, the Stylized M logo, MOTOTRBO are registered in the US Patent & Trademark Office.
SmartPTT and RG-1000e are the property of Elcomplus. All other product or service names are the property of
their respective owners.
3
User GuideRG-1000e Remote Gateway R2.2.2 v2
Revision history
The following table contains the history of updates to the RG-1000e Remote Gateway user guide.
Date
Version
Description
May, 2017
RG-1000e Remote Gateway, R1.0
Initial version.
July, 2017
RG-1000e Remote Gateway, R1.1
Updated release.
October, 2017
RG-1000e Remote Gateway, R2.0
Updated release. Updated technical parameters.
February, 2018
RG-1000e Remote Gateway, R2.2
Updated release. Updated technical parameters.
Added new operational mode.
June, 2018
RG-1000e Remote Gateway, R2.2.2
Updated release. Radio connection cable
schematics updated. Delivery set info updated.
"Operating principles" chapter is deleted.
4
User GuideRG-1000e Remote Gateway R2.2.2 v2
Compliance with international standards
This device complies with Part 15 Subpart B of the FCC CFR 47 Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with EN55032/CISPR32 EN55024/CISPR24.
This device complies with DIRECTIVE 2011/65/EU (RoHS 2)
This device complies with IEC/EN60950-1.
This device complies with TR EAC 020/2011 "Electromagnetic compatibility of technical means", GOST CISPR32-
2015, GOST CISPR 24-2013.
5
User GuideRG-1000e Remote Gateway R2.2.2 v2
Introduction
This user guide describes the purpose, characteristics, functioning principles, setup and configuration of RG-
1000e . This guide is aimed at engineers responsible for installation and maintenance of the SmartPTT dispatch
system and the MOTOTRBO equipment.
It is assumed that users responsible for setting up RG-1000e are familiar with the following:
·The principles of building IP networks and radio networks using the MOTOTRBO equipment produced by
Motorola, and
·SmartPTT software developed by Elcomplus.
It is strongly recommended that you read this user guide you start work with the RG-1000e!
Note that improper testing, operation, maintenance, installation, alteration, modification, or adjustment
causes warranty cancellation.
6
User GuideRG-1000e Remote Gateway R2.2.2 v2
1 System purpose
The RG-1000e is used in SmartPTT dispatch systems to provide remote control for the MOTOTRBO control
station(s) or radios through the SmartPTT Radioserver (hereinafter referred to as radioserver) in the corporate IP
network or on the Internet. It must be used with MOTOTRBO Radios: EMEA region DM46**e, DM44**e, DM46**,
DM44**, DM2600 ; APAC region XiR M8600i, XiR M8600, XiR M6660 ; NA region XPR 5***e, XPR 5***, XPR 2500
; LA region DGM 8***e, DGM 5***e, DGM 8***, DGM 5***, DEM500.(*)
The RG-1000e provides conversion of audio signals and radio control commands into IP packets and
transmission of these packets over the network.The RG-1000e is an alternative to direct connection of control
stations to the radioserver via a USB interface.
The RG-1000e with firmware version R2.2 or later may be used for connection of non-Mototrbo radios to the
SmartPTT radioserver. Mobile radios and\or repeaters (analog or digital) are connected to the RG-1000e using 5
wires: PTT, CSQ, RX Audio, TX Audio and GND. This connection mechanism provides voice exchange between
SmartPTT Dispatchers and talk-groups of non-Mototrbo radio networks.
The figures below show examples of a remote control station using the RG-1000e .
Fig. 1 MOTOTRBO control stations: remote connection to SmartPTT dispatch system
* Note low tier Mototrbo radios DM1400/DM1600, CM200d/CM300d, DEM300/DEM400, XIR M3188/XIR M3688
and legacy (the first generation) Mototrbo radios can not be used with RG-1000e .
7
User GuideRG-1000e Remote Gateway R2.2.2 v2
Fig. 2 non-MOTOTRBO control stations: remote connection to SmartPTT dispatch system
8
User GuideRG-1000e Remote Gateway R2.2.2 v2
2 System structure
The system of control station remote management consists of the following components:
· RG-1000e
· Radio connected to the RG-1000e
· SmartPTT software based on the Client–Server technology
The RG-1000e is connected and interacts with the SmartPTT server-based application that is used for controlling
it. For establishing an IP network connection, the RG-1000e is equipped with the 10BASE-T/100BASE-TX
Ethernet interface with the cable type autodetection. To provide interaction between the system components, the
RG-1000e and the radioserver are assigned static IP addresses and TCP and UDP/RTP port numbers. They are
used for sending radio control commands and audio transmissions from the dispatch console. The RG-1000e can
be used in the following cases:
· As a remote dispatcher's workplace outstation in digital networks without repeaters (Direct Mode
communication).
· In conventional or trunking MOTOTRBO networks where direct IP connection to repeaters is unavailable.
· In MOTOTRBO networks where connection to repeaters is established according to the hybrid scheme (data
calls are performed via the NAI interface of the repeater, voice calls are performed via the control station.
· In conventional or trunking non-MOTOTRBO networks where the RG-1000e is connected to control stations
and\or repeaters using GPIO lines.
The system offers the following advantages:
· You can organize a dispatch system in the networks where direct connection of the dispatch system to the
MOTOTRBO repeaters via an IP network is unavailable.
· You do not have to instal the radioserver in close proximity to the control stations within the radio network
coverage area.
· You can avoid interference and induced noise between the control stations located close to each other.
When planning the system, it must be taken into account that the packet delivery delay in the IP network leads to
the corresponding delay in radio responses to control commands and voice calls.
9
User GuideRG-1000e Remote Gateway R2.2.2 v2
2.1 Technical specification
Technical parameters of the RG-1000e are listed in the following table
Table 1 RG-1000e technical parameters
Network interface parameters
Connector
RJ45
Standard
10BASE-T (IEEE 802.3) / 100BASE-TX (IEEE 802.3u)
Supported TCP/IP protocols
UDP, ICMP, IPv4, ARP
Operation mode auto-selection
Transmission rate—10/100 Mbps
Operation mode—duplex/half-duplex
Cable type —Auto-MDI/MDI-X
Radio interface parameters
Number of ports for radio connections
Two ports (can be used simultaneously and independently from each
other)
Voice ADC-DAC conversion
768 kbps (48 kHz x 16 bits) PCM, duplex
Frequency band of voice channel
20–3600 Hz
VoIP codec
64 kbps (G711 A-Law/Mu-Law)
Transport protocol of control channel
UDP and TCP
Required bandwidth for control
channel
~ 15 kbps for each IP connection
Transport protocol of voice channel
UDP and RTP
Required bandwidth for VoIP channel
~128 kbps for each IP connection
Time delay/latency (SmartPTT
Radioserver <-> RG-1000e), ms
Up to 1250 ms one-way (2500 ms round-trip)
Support of radio operation modes
MOTOTRBO radio models
EMEA region: DM4600e, DM4400e, DM4600, DM4400 families, DM2600
APAC region: XiR M8600i, XiR M8600, XiR M6660
NORAM region: XPR 5000e, XPR 5000 families, XPR 2500
LATAM region: DGM8000e, DGM 5000e, DGM 8000, DGM 5000 families,
DEM500
Radio operation modes
Digital Mototrbo / Analog MOTOTRBO mode
I/O mode (connection to non-MOTOTRBO devices over GPIO) for talk
group voice exchange
Bridge mode (without using SmartPTT)
10
2.1 Technical specification
User GuideRG-1000e Remote Gateway R2.2.2 v2
MOTOTRBO network topologies
Talkaround mode
Single repeater
Multisite conventional network (IP Site Connect)
Single site trunking network (Capacity Plus)
Multisite trunking network (Linked Capacity Plus, Capacity Max)
Power supply
Supply voltage
11–15.0 VDC, power can be applied via Power socket and/or radio
Radio1 socket and\or radio Radio2 socket
Power consumption
200 mA or less
Design
Dimensions
180x144x30 mm
Ethernet connector
RJ45 8P8C (8 pins)
Radio connector
3M 10126-*** jack (26 pins)
Power connector
Phoenix Con PTSM 0.5-3 (3 pins)
Audio connector
Phoenix Con PTSM 0.5-2 (2 pins)
Terminal connector
USB mini-B jack (4 pins)
Operating conditions
Operating temperature range
–4° to 140°F (–20° to +60°C)
Relative humidity
Up to 85% at 86°F (30°C)
Operating hours
24x7
Control terminal
Interface port
USB 1.0 (12 MBps), Device port
Software
RG-1000e Customer Programming Software (RG-1000e CPS)
11
2.1 Technical specification
User GuideRG-1000e Remote Gateway R2.2.2 v2
2.2 Delivery set
The RG-1000e delivery set includes the following components:
·RG-1000e
—1 pcs.,
·Interface cable*
—1 pcs.,
·FTP5E cable, 6.56 feet (2 m)
—1 pcs.,
·DC power cable
—1 pcs.,
·Mounting kit:
obracket
—2 pcs.,
oM3x6 screw
—4 pcs.,
oM5x10 screw
—2 pcs.,
o5x20 self-tapping screw
—4 pcs.,
·USB cable A-miniB, 1 m.
—1 pcs.
* One interface cable is included in the RG-1000e delivery set (for MOTOTORBO DM 4600e/DM 4400e, XiR
M8600i, DGM 8000e/DGM 5000e radio families).
Optionally, an additional interface cable can be purchased.
Interface cables for DM 2600, XiR M6660, XPR 2500, DEM 500 radios can be included in the delivery set on
request.
Interface cables for non-MOTORBO radios can be included in the delivery set on request.
For information on prices and availability of additional interface cables, contact us on www.smartptt.com
12
3.1 Front panel
User GuideRG-1000e Remote Gateway R2.2.2 v2
3 Installation and connection
3.1 Front panel
The following figure shows the front panel of the RG-1000e .
POWER: The power button
RADIO 1, RADIO 2, LINK: LED indicators. Their functions are presented in the following table:
Table 2 Functions of the front panel indicators
Indicator
name
Indicator function
Function description
LINK
IP link status
·Flashing at intervals of 1000 milliseconds - waiting for connection.
·Constantly on - IP connection is established.
RADIO
Radio interface status
·Constantly on — the interface is locked for one of the following
reasons:
oThe radio is not ready (for example, no power supply or the
radio is turned off).
oConnection to IP channels is not established.
·Flashing at intervals of 1 second - the interface is ready, but the
control terminal is not connected to the IP channel.
·Off - the interface is ready, at least one control terminal is
connected.
·Flashing - data transmission through the interface is in progress.
13
3.1 Front panel
User GuideRG-1000e Remote Gateway R2.2.2 v2
3.2 Rear panel
The following figure shows the rear panel of the RG-1000e :
LAN (10/100): Ethernet socket for connection to the IP network. The LAN socket has a green and a yellow
indicators. Their behavior indicates the following statuses:
·Both indicators are off - connection to the network device is not established.
·Green indicator is constantly on or flashing - connection with a network device is established.
·Yellow indicator is constantly on - active duplex mode.
·Yellow indicator is off - half-duplex mode is on.
AUDIO – Socket for an external recorder.
RADIO 1: Socket for the first radio. The pin numbering is provided in Appendix I.
RADIO 2: Socket for the second radio. The pin numbering is provided in Appendix I.
TERMINAL: USB Mini Type-B socket for connecting to the computer and configuring the RG-1000e .
POWER: Socket for power supply (11-15 VDC).
GND ( ): Grounding bolt (M4).
14
3.2 Rear panel
User GuideRG-1000e Remote Gateway R2.2.2 v2
3.3 Fisrt time settings, connection and operation check
Before installing the RG-1000e , you must perform visual inspection of the delivery set to examine it for
mechanical damage to packaging and connection elements. Before connecting the radio, it is required to program
the RG-1000e operation mode. Only the interface cable from the delivery set can be used for the radio
connection.
RG-1000e can be placed on its rubber feet or can be attached to any vertical or horizontal surface. For rigid
mounting to surfaces, use the brackets from the delivery set. A radio can be fixed on the upper cover with a
standard radio bracket.
External parts must be mounted on the RG-1000e case with the screws from the delivery set only. Longer screws
may damage the board or its elements. The allowed places for installing the mounting elements on the RG-1000e
case are specified in Appendix II.
It is recommended that you adhere to the following sequence of connection and configuration procedures:
1. Make sure the RG-1000e is powered down (the POWER button on the front panel is unpressed) and no
devices are plugged into it.
2. Before the first start and configuration, the RG-1000e must be connected to an external power supply via
Power socket. It is recommended to use the power cable from RG-1000e delivery set.
Picture below shows RG-1000e power cable pinouts.
Connect Black wire 1 - the positive lead "+" (marked with Red) of Power cable to +V port of an power supply.
15
3.3 Fisrt time settings, connection and operation check
User GuideRG-1000e Remote Gateway R2.2.2 v2
Connect Black wire 2 - the negative lead "-" of Power cable to -V port of an power supply..
Attention! The RG-1000e GND bolt (or pin) of RG-1000e must be connected to the protective ground lead
of the room in which it is located.
Attention! 15.5 VDC is the maximum allowed power supply voltage for the RG-1000e . Higher voltage
values must not be used.
You have an option to build own power cable. See Appendix III for detailed information.
Attention! If RG-1000e is used with MOTOTRBO radios, RG-1000e can be powered via the Power
socket, Radio 1 interface socket, or Radio 2 interface socket.
If RG-1000e is used with non-MOTOTRBO radios, RG-1000e can be powered only via the Power socket.
It is recommended that you consider the RG-1000e power supplying carefully.
The following recommendations contain useful information how connect RG-1000e to power sources
properly:
·If only one MOTOTRBO radio is connected to the RG-1000e , the radio is the recommended power
source. The C-DM4 radio connection cable contains the required wires.
·If two MOTOTRBO radios are connected to the RG-1000e , you may get power from both connected
MOTOTRBO radios. In this case it is strongly recommended to use a shared DC power supply for both
connected MOTOTRBO radios. 13.8 VDC power supply with 30A current load is sufficient for this task.
·You can turn-on and turn-off the "Getting power from connected devices" option using CPS RG-1000e.
To do this, you need to open the Radio 1 or Radio 2 settings (see the figure below) and select or clear
the "Getting power from connected devices" check box.
Fig. 6 Enable\Disable getting power from a connected Mototrbo radio
If you clear the check box for both radios, the RG-1000e will be powered only via the Power socket.
Ensure that Power socket delivers power to the RG-1000e before turning off the option on both radios.
Attention! If the RG-1000e and mobile radios get power from independent power supply units, the
negative leads of all power supply units must be interconnected using the copper wire with a cross-
section area no less than 17 AWG (2 mm2).
3. Turn on the RG-1000e power supply.
16
3.3 Fisrt time settings, connection and operation check
User GuideRG-1000e Remote Gateway R2.2.2 v2
4. Turn on the RG-1000e using the POWER button on its front panel. Connect the RG-1000e to a computer (with
installed CPS RG-1000e) using the USB A-miniB cable from the delivery set. Run CPS RG-1000e and configure
the RG-1000e Ethernet network parameters and the RG-1000e Radio ports parameters.
5. Turn off the RG-1000e using the POWER button on its front panel. Connect the RG-1000e to the IP network
equipment.
Attention! The use of Ethernet cables installed outdoors is strongly prohibited. Only indoor Ethernet
cables are allowed.
Attention! It is highly recommended to use shielded Ethernet cables.
Attention! Do not forget to power down RG-1000e for 5-10 seconds every time when you change the unit
settings.
6. Configure the SmartPTT radioserver by specifying the IP address and the XCMP port of the RG-1000e .
7. Connect the radio to the RG-1000e using the interface cable.
8. Connect the power cable and antenna to the radio.
9. Connect the radio power cable to the RG-1000e power supply unit.
Attention! The RG-1000e and the radios must be powered from the same power source. If the power
supplies are different, connect their negative DC voltage leads together using the copper wire with a
cross-section area no less than 17 AWG (2 mm2) !
Attention! Pay special attention to quality and reliability of the connection of the negative radio supply
lead of the power cable to the power supply terminal. The cable accidental disconnection may lead to
the RG-1000e breakdown!
10. Turn on the power supply of the RG-1000e and the radio.
11. Turn on the radio and the RG-1000e .
12. Run the SmartPTT radioserver. Wait for 3-5 minutes.
13. Check the LEDs on the front panel of the RG-1000e . If the LINK LED is constantly on and at least one
Radio LED is Off, the installation and configuration have been successfully completed.
14. Check the SmartPTT Radioserver Configurator Activity Tab. If the installation and configuration have
been successfully completed, the "Remote Control Station connected" message appears.
17
4.1 Conventional Mode
User GuideRG-1000e Remote Gateway R2.2.2 v2
4 Examples of using RG-1000e
4.1 Conventional Mode
Fig. 7 Coventional mode (digital)
Fig. 8 Conventional Mode (digital + analog)
18
4.1 Conventional Mode
User GuideRG-1000e Remote Gateway R2.2.2 v2
Fig. 9 Conventional Mode Repeater sample 1
Fig. 10 Conventional Mode Repeater sample 2
19
4.1 Conventional Mode
User GuideRG-1000e Remote Gateway R2.2.2 v2
Fig. 11 Conventional Mode Repeater sample 3
The figures above show examples of building a system between radios in Conventional Mode. In these examples
the RG-1000e manages two control radios, each of which operates on its individual frequency channel and can be
programmed to operate both in digital and analog modes. If dispatchers need to operate on more than two
frequency channels simultaneously, more RG-1000e s with radios can be connected to the radioserver.
In digital mode, control stations support receiving subscribers data (ARS, GPS, TMS, etc.), transmitting control
commands to subscribers and voice message exchange. In analog mode, radios support only voice message
exchange with subscribers.
Control stations can be programmed to operate on multiple channels. They can switch to the required channel at
the dispatch console command.
To transmit and receive subscriber voice calls, control stations must belong to the same talkgroups as
subscribers.
Private Calls between subscribers will not be received by control stations and, consequently, will not be
transmitted to the radioserver and the dispatch console.
For more information on control stations capabilities and configuration, see "MOTOTRBO SYSTEM
PLANNER" (the “System Topologies” chapter), "SmartPTT Basic Installation&Configuration Guide" and the
"SmartPTT Radioserver Configurator" software help file.
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SmartPTT RG-1000e User manual

Brand
SmartPTT
Model
RG-1000e
Type
User manual
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