Axis Communications axis q6042s ptz dome network camera User manual

USERMANUAL

AXISQ6042–SPTZDomeNetworkCamera

AboutthisDocument

ThismanualisintendedforadministratorsandusersoftheAXIS

Q6042–SPTZDomeNetworkCamera,andisapplicabletormware

5.55andlater.Itincludesinstructionsforusingandmanagingthe

productonyournetwork.Previousexperienceofnetworkingwillbeof

usewhenusingthisproduct.SomeknowledgeofUNIXorLinux-based

systemsmayalsobebenecial,fordevelopingshellscriptsand

applications.LaterversionsofthisdocumentwillbepostedtotheAxis

website,asrequired.Seealsotheproduct’sonlinehelp,availablevia

theweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto

country.Checkthelawsinyourlocalregionbeforeusingthisproduct

forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase

furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedatwww.axis.com/patent.htmandoneormore

additionalpatentsorpendingpatentapplicationsintheUSandother

countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom

https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

TM

isa

certicationmarkoftheUPnP

TM

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage3.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformation,onpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassAdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesignedto

providereasonableprotectionagainstharmfulinterferencewhenthe

equipmentisoperatedinacommercialenvironment.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththeinstructionmanual,may

causeharmfulinterferencetoradiocommunications.Operationofthis

equipmentinaresidentialareaislikelytocauseharmfulinterference

inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis

ownexpense.

Theproductshallbeconnectedusingashieldednetworkcable(STP)

thatisproperlygrounded.

Canada

ThisClassAdigitalapparatuscomplieswithCanadianICES-003.The

productshallbeconnectedusingashieldednetworkcable(STP)thatis

properlygrounded.

CetappareilnumériquedelaclasseAestconfomeàlanorme

NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble

réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofEN55022.Theproductshallbe

connectedusingashieldednetworkcable(STP)thatisproperly

grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment

thisproductmaycauseRFinterference,inwhichcasetheusermaybe

requiredtotakeadequatemeasures.

Thisproductfulllstherequirementsforemissionandimmunity

accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly

grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment

thisproductmaycauseRFinterference,inwhichcasetheusermaybe

requiredtotakeadequatemeasures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環

境で使用すると電波妨害を引き起こすことがあります。この

場合には使用者が適切な対策を講ずるよう要求されることが

あります。本製品は、シールドネットワークケーブル(STP)を

使用して接続してください。また適切に接地してください。

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사

용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.적절히접지된STP(shielded

twistedpair)케이블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN60950-1andIEC/EN60950-22,

SafetyofInformationTechnologyEquipment.Theproductshallbe

groundedeitherthroughashieldednetworkcable(STP)orother

appropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIEC/EN/UL60950-1.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)accordingtoIEC/EN/UL60950-1.

Battery

TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower

supplyforitsinternalreal-timeclock(RTC).Undernormalconditions

thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset

ateverypower-up.Whenthebatteryneedsreplacing,alogmessage

willappearintheproduct’sserverreport.Formoreinformationabout

theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery

doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor

assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocalrawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU

ontherestrictionoftheuseofcertainhazardoussubstancesin

electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISQ6042–SPTZDomeNetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................7

LEDIndicators..................................................7

MediaConverterSwitch..........................................8

MediaConverterSwitchConnectors................................8

NetworkConnectorDipSwitches...................................9

MediaConverterSwitchLEDIndicators..............................10

AccessingtheProduct.......................................11

AccessfromaBrowser...........................................11

AccessfromtheInternet..........................................12

SettheRootPassword...........................................12

TheLiveViewPage..............................................13

MediaStreams.............................................16

HowtoStreamH.264............................................16

MJPEG........................................................16

AXISMediaControl(AMC)........................................16

AlternativeMethodsofAccessingtheVideoStream....................17

SettingUptheProduct......................................19

BasicSetup....................................................19

Video.....................................................20

VideoStream...................................................20

StreamProles.................................................21

CameraSettings................................................22

Overlay........................................................23

PrivacyMask...................................................24

LiveViewCong............................................26

PTZ(PanTiltZoom).........................................29

PresetPositions.................................................29

Gatekeeper....................................................30

Autotracking...................................................30

GuardTour.....................................................31

OSDIZones....................................................32

Advanced......................................................32

ControlQueue..................................................33

Detectors..................................................34

ShockDetection................................................34

MotionDetection...............................................34

Applications...............................................36

ApplicationLicenses.............................................36

InstallApplication...............................................36

ApplicationConsiderations........................................36

Events....................................................38

SettingUpanActionRule........................................39

Recipients.....................................................40

Schedules......................................................41

Recurrences....................................................42

Recordings.................................................43

RecordingList..................................................43

ContinuousRecording............................................43

Languages.................................................44

SystemOptions.............................................45

Security.......................................................45

Date&Time....................................................47

Network.......................................................47

Storage.......................................................52

Ports&Devices.................................................54

Maintenance...................................................54

Support.......................................................54

Advanced......................................................55

ResettoFactoryDefaultSettings...................................56

Multi-ConnectorCable.......................................57

4

AXISQ6042–SPTZDomeNetworkCamera

TableofContents

Troubleshooting............................................58

CheckingtheFirmware...........................................58

UpgradingtheFirmware..........................................58

Symptoms,PossibleCausesandRemedialActions.....................59

TechnicalSpecications......................................62

MediaConverterSwitchConnectors................................65

PerformanceConsiderations.......................................66

5

AXISQ6042–SPTZDomeNetworkCamera

HardwareOverview

21 3 4 5 6 7 8

9 10 11

1

Mountingholeforsunshield(3x)

2

Pressurereliefvalve

3

Multiconnector

4

Hookforsafetywire

5

Guidehole

6

Inletvalve

7

Mountinghole(3x)

8

Partnumber(P/N)&Serialnumber(S/N)

9

SDcardslot(SDHC)

10

StatusLEDindicator

11

Controlbutton

PressurizetheCamera(Recommended)

ThecamerahousingcanbelledwithNitrogengastopreventcondensation.

Thellingprocessisrepeatedthreetimes,releasingthepressurebetweenllings,tomakesurethatallairandhumidityispurged

fromthehousing.

Note

Thecamerahousinghasanpressurereliefvalvethatlimitsthellingpressureto0.5bar(7psi).Duringnormalusethe

pressureinsidethecamerahousingmaydropbelowthatpressure.Forfullprotectionmakesurethatthepressureisabove

0.2bar(3psi).

1.Settheregulatorgaugeonthegascylinderto0.5bar(7psi).

2.Removethecapsfromtheinletvalveandthepressurereliefvalve.

3.Placethechuckontheinletvalveandpressdowntollthecamerawithnitrogen.

4.Whenthepressureinsidethecamerahousingreaches0.5bar(7psi)thepressurereliefvalvewillopen.Placeyourhand

overthepressurereliefvalvetoverifythatthegasisowingout.

6

AXISQ6042–SPTZDomeNetworkCamera

HardwareOverview

5.Keepthegasowingthroughthecamerahousingforoneminutebeforeremovingthechuckfromtheinletvalve.

6.Liftthepressurereliefvalvetolettheoverpressureoutofthecameraunit.

7.Repeatthellingprocessatotalof3times,leavingthethecamerapressurizedthelasttime.

8.Putthecapsbackontheinletvalveandthepressurereliefvalve.

ConnectorsandButtons

Fortechnicalspecications,seepage62.

Multi-connector

Terminalconnectorforconnectingthesuppliedmediaconverterswitch,whichprovidesthefollowingsignals:

•DCPower

•Network(Ethernet10/100Base-T)

•Input/Output(I/O)

Thesuppliedmulti-connectorcableisrequiredinordertomaintaintheproduct’sIPrating,seeMulti-ConnectorCable,onpage57.

SDCardSlot

AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.

NOTICE NOTICE

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System

Options>Storage>SDCardandclickUnmount.

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage56.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage49.Toconnect,pressandholdthebuttonforabout1

seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage49.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

LED

Color

Indication

Unlit

Connectionandnormaloperation

Amber

Steadyduringstartup.Flashesduringrmwareupgrade.

Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.

RedFlashesredforrmwareupgradefailure.

Status

GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.

7

AXISQ6042–SPTZDomeNetworkCamera

HardwareOverview

MediaConverterSwitch

1

2

3

4

5

6

7

8

10

9

11

12

13

1

Powerconnector(DCinput)

2

Powerconnector(DCoutput)

3

Networkconnector(internal)

4

NetworkslotSFP(external)(2x)

5

NetworkconnectorRJ45(external)(2x)

6

CameraLEDindicator

7

NetworkLEDindicator(4x)

8

PowerLEDindicator

9

Groundclip

10

I/Oconnector(internal)

11

I/Oconnector(external)

12

Multi-connectorcable

13

Groundscrew

MediaConverterSwitchConnectors

Fortechnicalspecications,seepage62.

NOTICE NOTICE

NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP)oranopticalbercable.Allcablesconnectingthe

producttothenetworkshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledin

accordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,seeElectromagnetic

Compatibility(EMC),onpage2.

Important

Themediaconverterswitchdoesnotsupporthotswapping.Disconnectpowerfromtheswitchbeforeswappingcameras.An

attempttohotswapcouldcausetheswitchtofreeze,inwhichcaseitmustberestarted.

Powerconnector(DCinput)-2-pinterminalblockforpowerinput.

Powerconnector(DCoutput)-Two2-pinterminalblockforpoweroutput(pin4isnotused).

NetworkconnectorRJ45(external)-TwoRJ45connectors(10/100Base-T)fornetworkconnectivity.

8

AXISQ6042–SPTZDomeNetworkCamera

HardwareOverview

NetworkslotSFP(external)-TwoSFPslots(100Base-FX/1000Base-X)fornetworkconnectivity.

EachRJ45andSFPporthasitsowndipswitch.Thedipswitchescontrolhowtheportforwardsdata.SeeNetworkConnector

DipSwitches.

DipswitchpositionDescriptionofuse

Default(middle)

BWhenconnectingtothenetwork,directlyorthrougharouterornetwork

switch.

LeftAWhenconnectingtoacameraoradevicethatisnotintendedforviewing

data.

Right

C

Whenconnectingtoanothermediaconverterswitch.

Networkconnector(internal)-Two2-pinEthernetterminalblocks.

I/Oconnector(external)-6-pincongurableI/Oterminalblock,whichisconnectedtothecamerathroughthemulti-connector

cable.Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapse

recordingandalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidesthe

interfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivated

bytheVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.

Theoutputwillshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarm

deviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for

example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand

theinputbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).

I/Oconnector(internal)-2–pinI/Oterminalblock.

NetworkConnectorDipSwitches

Important

Alwaysusethedefaultdipswitchsetting(positionB)iftherelationshipbetweendevicesinthesystemisnotdened.

ThecameraattachesaparticularVLANtagtoallitsforwardedmulticastpackages.Themediaconverterswitchmanageshowthese

multicastpackagesareforwardedbetweencameras,mediaconverterswitchesandothernetworkdevices.Thisespeciallyusefulwhen

connectingthecameraandmediaconverterswitchtothenetworkinadaisychain.

Bychangingthepositionofthedipswitches,eachnetworkconnectorportinthemediaconverterswitchcanbecongured

tomanagemulticastsinthreedifferentways.

9

AXISQ6042–SPTZDomeNetworkCamera

HardwareOverview

1

DipswitchpositionDescription

Default(middle)

BRemoveVLANtagsfromforwardedmulticastpackages.Usethissettingwhenconnectingtothe

network,directlyorthrougharouterornetworkswitch.

LeftABlockmulticastpackagesthathaveaVLANtag.Usethissettingwhenconnectingtoadevicethatis

notintendedformulticastviewing.

Right

C

ForwardmulticastpackageswithaVLANtag.Usethissettingwhenconnectingtoanothermedia

converterswitch.

VLANtagsareusedtocreateindependentlogicalnetworks,virtuallocalareanetworks(VLANs),withinaphysicalnetwork.Multiple

mediaconverterswitchesthatareconnectedtoeachotherinadaisychainaremembersofthesameVLAN.Themediaconverter

switchestagthemulticastpackagesmovingbetweenthemsothatthenextmediaconverterswitchinlineknowsthedestinationof

thepackages.Inotherwords,theVLANtagservesasaVLANidentier.VLANtaggingshouldonlybeusedwhenusingmultiple

camerasandmediaconverterswitchesbecauseforwardingmulticastpackageswithaVLANtagonlyservesapurposewhentheport

isconnectedtoanothermediaconverterswitch,whichmightbeconnectedtopotentialviewers.

Note

Whenconnectinganoutgoingmediaconverterswitchnetworkconnectortoanothertypeofnetworkdevice,setthedip

switchtopositionAtoprotectthedevicefrommulticasttrafc.

MediaConverterSwitchLEDIndicators

LED

Color

Indication

Unlit

DCpowerunconnectedorcurrentprotectionengaged(poweroverload)

Power

GreenDCpowerconnected.

Amber10Mbitconnection.Flashesduringactivity.

Network(4x)

Green

100/1000Mbitconnection.Flashesduringactivity.

CameraGreen

100Mbitconnection.Flashesduringactivity.

10

AXISQ6042–SPTZDomeNetworkCamera

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage62.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.

Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

TM

isalsosupportedforviewingH.264streams.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress

andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage12.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

11

AXISQ6042–SPTZDomeNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage50.SeealsoAXISInternetDynamicDNSService

atwww.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage45.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage56.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

12

AXISQ6042–SPTZDomeNetworkCamera

AccessingtheProduct

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow

tocongurestreamproles,seepage21.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable

andcongureoutputbuttons,seepage27.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation

abouthowtoenableandcongureoutputbuttons,seepage27.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto

congureandenablethebutton,seeManualTrigger,onpage13.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour

computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.

EnablethisbuttonfromLiveViewCong>ActionButtons.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.ReadmoreabouttheGatekeeper

onpage30.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEvents,onpage38.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

13

AXISQ6042–SPTZDomeNetworkCamera

AccessingtheProduct

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage16formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied

intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin

theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder

SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor

releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe

mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode

buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding

theareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.

User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage33.

Selectarecordedtourandclicktoplayapreviouslyrecordedtourandclicktostop.See

TourRecording,onpage31.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,

onpage29.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See

Autotracking,onpage30.

14

AXISQ6042–SPTZDomeNetworkCamera

AccessingtheProduct

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe

cameraviewtothatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe

focusbarwilldisabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking

theCtrlpanelbutton(seeabove).

Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisisopened.Thiswilldisablethe

product’sautoiris.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.

Tomakeasavedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage33.

15

AXISQ6042–SPTZDomeNetworkCamera

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe

typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.

Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttoalwayshaveanup-to-datevideo

stream,evenifsomeimagesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeimagesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

16

AXISQ6042–SPTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore

information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

17

AXISQ6042–SPTZDomeNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

18

AXISQ6042–SPTZDomeNetworkCamera

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage45.

2.TCP/IP.Seepage47.

3.Date&Time.Seepage47.

4.VideoStream.Seepage20.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

19

AXISQ6042–SPTZDomeNetworkCamera

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage20.

•Streamproles.Seepage21.

•Camerasettings.Seepage22.

•Overlayimage.Seepage23.

•Privacymask.Seepage24.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage21.

•H.264.Seepage21.

•MJPEG.Seepage21.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa

requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight

eldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

20

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Axis Communications axis q6042s ptz dome network camera User manual

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