Care and Maintenance
Periodic inspection and yearly maintenance by a licensed contractor is required for all thermostatic mixing elements. Corrosive water conditions and/
or unauthorized adjustments or repair could render the thermostatic valve ineffective for service intended. Regular checking and cleaning of the valve’s
internal components and check stops helps assure maximum life and proper product function. Frequency of cleaning and inspection depends on local
water conditions. All Chicago Faucets ttings are designed and engineered to meet or exceed industry performance standards. Care should be taken
when cleaning this product. Do not use abrasive cleaners, chemicals, or solvents as they can result in surface damage. Use mild soap with warm water
for cleaning and protecting the surface of Chicago Faucets ttings.
For additional technical assistance, call 800/TEC-TRUE (800-832-8783) or visit our website at chicagofaucets.com.
© 2020 Chicago Faucet Company 957.127.00.0 06/20
The Chicago Faucet Company
2100 South Clearwater Drive
Des Plaines, IL 60018
Phone: 847/803-5000
Fax: 847/803-5454
Technical: 800/832-8783
www.chicagofaucets.com
CHICAGO FAUCETS LIMITED WARRANTY
TO WHOM DOES THIS WARRANTY APPLY? — The Company extends the following limited warranty to the original user only.
WHAT DOES THIS WARRANTY COVER AND HOW LONG DOES IT LAST?
This warranty covers the following Commercial Products:
LIFETIME FAUCET WARRANTY — The “Faucet,” dened as any metal cast, forged, stamped or formed portion of the Product, not
including electronic or moving parts or other products separately covered by this Limited Warranty or water restricting components or
other components, is warranted against material manufacturing defects for the life of the Product.
FIVE YEAR FAUCET WARRANTY — Certain Products and portions of the Product are warranted against material manufacturing
defects for a period of ve (5) years from the date of Product purchase. Products warranted against material manufacturing defects
for a period of ve (5) years from the date of Product purchase are referred to by the product numbers 42X, 43X, 15XX and E-Tronic®
- 4X, 5X, 6X, 7X, 8X and 9X. All zinc die cast portions of Product are warranted against material manufacturing defects for a period of
ve (5) years from the date of Product purchase.
THREE YEAR ELECTRONICS WARRANTY — Electronic components, including the solenoid, are warranted for three (3) years
from the date of installation.
FIVE YEAR CARTRIDGE WARRANTY — The “Cartridge”, dened as the metal portion of any Product typically referred to by
the product numbers containing 1-099, 1-100, 377X, 217X and 274X, excluding any rubber or plastic components, is warranted
against material manufacturing defects for a period of ve (5) years from the date of Product purchase. All Cartridges included in the
Company’s Single Control or Shower Products also are warranted against material manufacturing defects for a period of ve (5) years
from the date of Product purchase.
ONE YEAR FINISH WARRANTY – COMMERCIAL — For Products used in commercial applications, the nish of the Product is
warranted against material manufacturing defects for a period of one (1) year from the date of Product purchase.
OTHER WARRANTIES — All other Products not covered above are warranted against material manufacturing defects for a
period of one (1) year from the date of Product purchase.
Other restrictions and limitations apply. For complete warranty details, call Chicago Faucets Customer Service at 847-803-5000 or
visit chicagofaucets.com.
Commander Handheld Programming Unit
Use the Commander
™
Handheld Programming Unit to change settings quickly and easily on your Chicago Faucets touch-free products (EQ
Series not included). The Commander
™
Handheld Programming Unit lets you program, maintain, and monitor our electronic faucets from
the palm of your hand. Commander features a ruggedized housing, infrared communications, and touch-screen technology. Refer to the
Commander Quick Start Guide to get started.
Faucet Adjustment Overview
Operating modes and sensor ranges can be adjusted with a manual operation through the infrared sensor. A traditional lavatory faucet is shown as an
example. Faucet adjustment operations apply to all models. Alternatively, operating modes and sensor ranges can be adjusted with the Chicago Faucets
Commander
™
Handheld Programming Unit. For more information, visit chicagofaucets.com/commander.
Operating Modes Description
Cleaning Mode The faucet is inactive for 90 seconds.
Normal Mode The faucet is activated if it senses a hand presence. This is the default operating mode of the faucet.
Metering Mode (10 s) The faucet will shut off after 10 seconds regardless of hand presence detected.
Scrub Mode (60 s) The faucet will shut off 60 seconds after the detection of the last hand presence.
Scrub Mode (180 s) The faucet will shut off 180 seconds after the detection of the last hand presence.
Sensor Range Adjustment Change the detection distance of the infrared sensor. The default sensor range is approximately 1˝ beyond the spout.
Reset All settings will be reset to original factory
settings.
In order to set the operating modes, the faucet needs to be placed into “Manual Setting” mode. At this time, operating modes can be changed within the
next 30 minutes. If you do not have a Commander Programming Unit and would like to manually change modes, contact 1-800-832-8783 for instructions.
LTPS End of Life Directives
(Recycling) In an effort to produce
environmentally conscious products,
the LTPS contains materials that
are required to be recycled by
specialized companies. Please
ensure you dispose of your LTPS
according to local regulations. Follow
applicable laws and regulations for
transport, shipping, and disposal
of batteries. For details on, and
locations for recycling lithium
based batteries, please contact
a government recycling agency,
your waste-disposal service, or visit
reputable on-line recycling sources
such as www.call2recycle.org.
QUICK TROUBLESHOOTING
Follow the steps below to x common problems. For detailed troubleshooting, visit chicagofaucets.com. Before troubleshooting, remove any objects in detection zone and make sure sensor is clear of debris. Ensure
power is applied and solid red light appears during rst 5 seconds after power-up.
The faucet is leaking:
From outlet – tighten or replace outlet insert using included key.
From supply stops – install or replace lter screen gaskets (see diagram on pg. 1).
No water ow or ow is limited:
Make sure supply hoses are connected and supply stops are fully open. Clean or replace lter screen gaskets or outlet insert.
Water ow does not stop:
If water ows continuously but stops when hand enters detection zone, reverse solenoid electrical connections.
Faucet does not properly detect user:
Remove and reapply power or run faucet to maximum run time. This will cause automatic recalibration of sensing eld. Recalibration is complete when solid red light disappears.
If the steps above do not solve the problem, you may need to replace the spout assembly or control box. For additional information contact Chicago Faucets customer service at 800/832-8783.