KIA 2020 Sorento Owner's manual

Kia, THE COMPANY

Thank you for becoming the owner of a new Kia vehicle.

As a global car manufacturer focused on building high-quality vehi-

cles with exceptional value, Kia Motors is dedicated to providing you

with a customer service experience that exceeds your expectations.

All information contained in this Owner’s Manual was accurate at the

time of publication. However, Kia reserves the right to make changes

at any time so that our policy of continual product improvement can

be carried out.

This manual applies to all trims of this vehicle and includes images,

descriptions, and explanations of optional as well as standard equip-

ment. As a result, some material in this manual may not be applicable

to your specific Kia vehicle. Some images are shown for illustration

only and may show features that differ from those on your vehicle.

Drive safely and enjoy your Kia!

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i

Thank you for choosing a Kia vehicle.

When you require service, remember that your Kia dealer

knows your vehicle best. Your dealer has factory-trained tech-

nicians, recommended special tools and genuine Kia replace-

ment parts. It is dedicated to your complete customer satisfac-

tion.

Because subsequent owners require this important information

as well, this publication should remain with the vehicle if it is

sold.

This manual will familiarize you with operational, mainte-

nance and safety information about your new vehicle. It is sup-

plemented by a Warranty and Consumer Information manual

that provides important information on all warranties regarding

your vehicle.

We urge you to read these publications carefully and follow the

recommendations to help assure enjoyable and safe operation

of your new vehicle.

Kia offers a great variety of options, components and features

for its various models. Therefore, some of the equipment

described in this manual, along with the various illustrations,

may not be applicable to your particular vehicle.

The information and specifications provided in this manual

were accurate at the time of printing. Kia reserves the right to

discontinue or change specifications or design at any time

without notice and without incurring any obligation. If you

have questions, always check with your Kia dealer.

We assure you of our continuing interest in your motoring

pleasure and satisfaction in your Kia vehicle.

mechanical, including photocopying, recording, or by any

information storage and retrieval system or translation in

whole or part is not permitted without written authorization

from Kia Canada Inc..

Printed in U.S.A

Foreword

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1

2

3

4

5

6

7

8

I

Introduction

Your vehicle at a glance

Safety features of your vehicle

Features of your vehicle

Driving your vehicle

What to do in an emergency

Maintenance

Specifications & Consumer information

Index

table of contents

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Introduction

How to use this manual . . . . . . . . . . . . . . . . . . . . . . 1-2

Fuel requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

• Gasoline containing alcohol and methanol. . . . . . . . . 1-3

• Other fuels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

• Use of MTBE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

• Gasoline containing MMT . . . . . . . . . . . . . . . . . . . . . . 1-5

• Do not use methanol . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

• Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

• Operation in foreign countries. . . . . . . . . . . . . . . . . . . 1-5

Vehicle handling instructions . . . . . . . . . . . . . . . . . 1-6

Vehicle modifications . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Vehicle break-in process . . . . . . . . . . . . . . . . . . . . . 1-6

Vehicle data collection and event data recorders. . 1-7

1

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Introduction

21

HOW TO USE THIS MANUAL

We want to help you get the greatest

possible driving pleasure from your

vehicle. Your Owner’s Manual can

assist you in many ways. We strong-

ly recommend that you read the

entire manual. In order to minimize

the chance of death or injury, you

must read the WARNING and CAU-

TION sections in the manual.

Illustrations complement the words

in this manual to best explain how to

enjoy your vehicle. By reading your

manual, you will learn about fea-

tures, important safety information,

and driving tips under various road

conditions.

The general layout of the manual is

provided in the Table of Contents.

Use the index when looking for a

specific area or subject; it has an

alphabetical listing of all information

in your manual.

Sections:This manual has eight sec-

tions plus an index. Each section

begins with a brief list of contents so

you can tell at a glance if that section

has the information you want.

You will find various WARNINGs,

CAUTIONs, and NOTICEs in this

manual. All procedures and recom-

mendations provided in these

WARNINGs, CAUTIONs, and

NOTICEs were prepared to enhance

your personal safety and should be

carefully read and followed.

✽✽

NOTICE

A NOTICE indicates interesting or

helpful information is being provided.

Your new vehicle is designed to use

only unleaded fuel having a pump

octane number ((R+M)/2) of 87

(Research Octane Number 91) or

higher. (Do not use methanol blend-

ed fuels.)

Your new vehicle is designed to

obtain maximum performance with

UNLEADED FUEL, as well as mini-

mize exhaust emissions and spark

plug fouling.

Never add any fuel system cleaning

agents to the fuel tank other than

what has been specified.(Consult an

authorized Kia dealer for details.)

• Tighten the cap until it clicks one

time, otherwise the Check Engine

light will illuminate.

WARNING

A WARNING indicates a situa-

tion in which harm,serious bod-

ily injury or death could result if

the warning is ignored.

CAUTION

A CAUTION indicates a situation

in which damage to your vehicle

could result if the caution is

ignored.

FUEL REQUIREMENTS

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13

Introduction

Gasoline containing alcohol and

methanol

Gasohol, a mixture of gasoline and

ethanol (also known as grain alco-

hol), and gasoline or gasohol con-

taining methanol (also known as

wood alcohol) are being marketed

along with or instead of leaded or

unleaded gasoline.

Do not use gasohol containing more

than 15% ethanol, and do not use

gasoline or gasohol containing any

methanol. Either of these fuels may

cause drivability problems and dam-

age to the fuel system, engine con-

trol system and emission control sys-

tem.

Discontinue using gasohol of any

kind if drivability problems occur.

Vehicle damage or drivability prob-

lems may not be covered by the

manufacturer’s warranty if they result

from the use of:

1. Gasoline or gasohol containing

methanol.

2. Leaded fuel or leaded gasohol.

3. Gasohol containing more than 15

percent ethanol

"E85" fuel is an alternative fuel com-

prised of 85 percent ethanol and 15

percent gasoline, and is manufac-

tured exclusively for use in Flexible

Fuel Vehicles. “E85” is not compati-

ble with your vehicle. Use of “E85”

may result in poor engine perform-

ance and damage to your vehicle's

engine and fuel system. Kia recom-

mends that customers do not use

fuel with an ethanol content exceed-

ing 15 percent.

WARNING - Refueling

• Do not "top off" after the noz-

zle automatically shuts off.

Attempts to force more fuel

into the tank can cause fuel

overflow onto you and the

ground causing a risk of fire.

• Always check that the fuel cap

is installed securely to pre-

vent fuel spillage, especially

in the event of an accident.

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Introduction

41

✽✽

NOTICE

Your New Vehicle Limited Warranty

does not cover damage to the fuel sys-

tem or any performance problems

caused by the use of “E85” fuel.

✽✽

NOTICE

Never use any fuel containing

methanol. Discontinue use of any

methanol containing product which

may inhibit proper drivability.

Other fuels

Using fuels that contain Silicone (Si),

MMT (Manganese, Mn), Ferrocene

(Fe), and Other metalic additives,

may cause vehicle and engine dam-

age or cause misfiring, poor acceler-

ation, engine stalling, catalyst melt-

ing, clogging, abnormal corrosion,

life cycle reduction, etc.

Also, the Malfunction Indicator Lamp

(MIL) may illuminate.

✽✽

NOTICE

Damage to the fuel system or per-

formance problem caused by the use

of these fuels may not be covered by

your New Vehicle Limited

Warranty.

Use of MTBE

Kia recommends avoiding fuels con-

taining MTBE (Methyl Tertiary Butyl

Ether) over 15.0% vol. (Oxygen

Content 2.7% weight) in your vehicle.

Fuel containing MTBE over 15.0%

vol. (Oxygen Content 2.7% weight)

may reduce vehicle performance and

produce vapor lock or hard starting.

✽✽

NOTICE

Your New Vehicle Limited

Warranty may not cover damage to

the fuel system and any perform-

ance problems that are caused by

the use of fuels containing methanol

or fuels containing MTBE (Methyl

Tertiary Butyl Ether) over 15.0%

vol. (Oxygen Content 2.7% weight.)

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15

Introduction

Gasoline containing MMT

Some gasoline contains harmful

manganese-based fuel additives

Such as

MMT(Methylcyclopentadienyl

Manganese Tricarbonyl). Kia does

not recommend the use of gasoline

containing MMT.This type of fuel can

reduce vehicle performance and

affect your emission control system.

The Malfunction Indicator Lamp on

the cluster may come on.

Do not use methanol

Fuels containing methanol (wood

alcohol) should not be used in your

vehicle. This type of fuel can reduce

vehicle performance and damage

components of the fuel system,

engine control system and emission

control system.

Fuel Additives

Kia recommends that you use good

quality gasolines treated with deter-

gent additives such as TOP TIER

Detergent Gasoline, which help pre-

vent deposit formation in the engine.

These gasolines will help the engine

run cleaner and enhance perform-

ance of the Emission Control

System. For more information on

TOP TIER Detergent Gasoline,

please go to the website (www.top-

tiergas.com)

For customers who do not use TOP

TIER Detergent Gasoline regularly,

and have problems starting or the

engine does not run smoothly, addi-

tives that you can buy separately

may be added to the gasoline.

If TOP TIER Detergent Gasoline is

not available, one bottle of additive

should be added to the fuel tank at

every 12,000 km (7,500 miles) or

every engine oil change is recom-

mended.Additives are available from

your authorized Kia dealer along with

information on how to use them. Do

not mix other additives.

Operation in foreign countries

If you are going to drive your vehicle

in another country, be sure to:

• Observe all regulations regarding

registration and insurance.

• Determine that acceptable fuel is

available.

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Introduction

61

As with other vehicles of this type,

failure to operate this vehicle correct-

ly may result in loss of control, an

accident or vehicle rollover.

Specific design characteristics (high-

er ground clearance, track, etc.) give

this vehicle a higher center of gravity

than other types of vehicles. In other

words they are not designed for cor-

nering at the same speeds as con-

ventional 2-wheel drive vehicles.

Avoid sharp turns or abrupt maneu-

vers. Again, failure to operate this

vehicle correctly may result in loss of

control, an accident or vehicle

rollover. Be sure to read the

“Reducing the risk of a rollover”

driving guidelines, in section 5 of

this manual.

This vehicle should not be modified.

Modification of your vehicle could

affect its performance, safety or

durability and may even violate gov-

ernmental safety and emissions reg-

ulations.

In addition, damage or performance

problems resulting from any modifi-

cation may not be covered under

warranty.

• If you use unauthorized electronic

devices, it may cause the vehicle to

operate abnormally, wire damage,

battery discharge and fire.For your

safety, do not use unauthorized

electronic devices.

No special break-in period is need-

ed.By following a few simple precau-

tions for the first 1,000 km (600

miles) you may add to the perform-

ance, economy and life of your vehi-

cle.

• Do not race the engine.

• While driving, keep your engine

speed (rpm, or revolutions per

minute) between 2,000 rpm and

4,000 rpm.

• Do not maintain a single speed for

long periods of time, either fast or

slow. Varying engine speed is

needed to properly break-in the

engine.

• Avoid hard stops, except in emer-

gencies, to allow the brakes to seat

properly.

• Don't tow a trailer during the first

2,000 km (1,200 miles) of opera-

tion.

VEHICLE MODIFICATIONSVEHICLE HANDLING

INSTRUCTIONS

VEHICLE BREAK-IN

PROCESS

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Introduction

This vehicle is equipped with an

event data recorder (EDR). The

main purpose of an EDR is to

record, in certain crash or near

crash-like situations, such as an

air bag deployment or hitting a

road obstacle, data that will assist

in understanding how a vehicle's

systems performed. The EDR is

designed to record data related to

vehicle dynamics and safety sys-

tems for a short period of time,

typically 30 seconds or less. The

EDR in this vehicle is designed to

record such data as:

• How various systems in your

vehicle were operating;

• Whether or not the driver and

passenger safety belts were

buckled/ fastened;

• How far (if at all) the driver was

depressing the accelerator

and/or brake pedal; and,

• How fast the vehicle was travel-

ing.

This data can help provide a better

understanding of the circum-

stances in which crashes and

injuries occur. NOTE: EDR data is

recorded by your vehicle only if a

non-trivial crash situation occurs;

no data is recorded by the EDR

under normal driving conditions

and no personal data (e.g. name,

gender, age and crash location) is

recorded. However, other parties

such as law enforcement, could

combine the EDR data with the

personal identifying data roun-

tinely acquired during a crash

investigation.

To read data recorded by an EDR,

special equipment is required, and

access to the vehicle or the EDR is

needed. In addition to the vehicle

manufacturer, other parties, such

as law enforcement, that have the

special equipment, can read the

information if they have access to

the vehicle or the EDR.

VEHICLE DATA COLLECTION AND EVENT DATA RECORDERS

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Your vehicle at a glance

Exterior overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Interior overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Instrument panel overview . . . . . . . . . . . . . . . . . . . 2-5

Engine compartment . . . . . . . . . . . . . . . . . . . . . . . . 2-6

2

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Your vehicle at a glance

22

EXTERIOR OVERVIEW

1. Hood......................................................4-45

2. Head lamp..................................4-123, 7-69

3. Fog lamp....................................4-129, 7-69

4.Wheel and tire................................7-37, 8-5

5. Outside rearview mirror.........................4-71

6. Panoramic sunroof................................4-51

7. Front windshield wiper blades....4-131, 7-31

8.Windows................................................4-40

9. Parking Distance Warning...................4-115

10. FCA front radar sensor..............5-53, 5-66

smart cruise control radar sensor.......5-91

OUMA018001

■ Front view

❈ The actual shape may differ from the illustration.

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Your vehicle at a glance

1. Door locks .............................................4-22

2. Fuel filler door .......................................4-47

3. Rear combination lamp.........................7-69

4. High mounted stop lamp.......................7-69

5. Rear window wiper blade...........4-134, 7-31

6. Liftgate .........................................4-26, 4-28

7. Rear View Monitor...............................4-120

8. Reverse Parking Distance Warning.....4-111

9. Antenna...............................................4-186

OUMA018002

■ Rear view

❈ The actual shape may differ from the illustration.

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Your vehicle at a glance

42

INTERIOR OVERVIEW

1. Inside door handle...................................4-23

2. Power window switch...............................4-41

3. Central door lock switch ..........................4-24

4. Power window lock button.......................4-43

5. Outside rearview mirror control...............4-71

6. Outside rearview mirror folding...............4-72

7. Driver position memory system...............3-10

8. Fuel filler door open button .....................4-47

9. Power liftgate open/close button.............4-28

10. Instrument panel illumination control ....4-76

11. BCW/BCA On/Off button.....................5-115

12. LKA On/Off button...............................5-107

13. AC inverter button................................4-176

14. ESC off button.......................................5-41

15. Steering wheel.......................................4-57

16.Tilt and telescopic steering control lever..4-58

17. Inner fuse panel.....................................7-51

18. Brake pedal............................................5-27

19. Hood release lever.................................4-45

20. Seat..........................................................3-2

OUMA018003

❈ The actual shape may differ from the illustration.

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INSTRUMENT PANEL OVERVIEW

1. Driver’s front air bag............................3-59

2. Horn.....................................................4-60

3. Instrument cluster................................4-75

4.Wiper and washer control lever.........4-131

5. Ignition switch or

Engine start/stop button...............5-7, 5-10

6. Cruise control/

Smart cruise control...................5-77, 5-81

7. Hazard warning flasher .........................6-2

8. Climate control system...........4-141, 4-152

9. Shift lever.............................................5-14

10. Front seat warmer/

Seat cooler...........................4-173, 4-174

11. Heated steering wheel button ...........4-59

12. Drive mode button...........................5-100

13. AWD Lock button...............................5-21

14. 360° camera monitoring system

On/Off button...................................4-121

15. Parking Distance Warning

On/Off button...................................4-115

16. Electronic Parking Brake

(EPB) button......................................5-30

17. AUTO HOLD button...........................5-37

18. USB charger....................................4-178

19. Power outlet.....................................4-175

20. AC inverter ......................................4-176

21. Glove box ........................................4-169

22. Passenger’s front air bag ..................3-59

23. Center console storage box............4-169

OUMA018004

❈ The actual shape may differ from the illustration.

25

Your vehicle at a glance

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Your vehicle at a glance

62

ENGINE COMPARTMENT

OUM074100L

■■

Gasoline Engine (Theta II 2.4L) - GDI

❈ The actual engine room in the vehicle may differ from the illustration.

1. Engine coolant reservoir...................7-21

2. Engine oil filler cap ...........................7-19

3. Brake fluid reservoir..........................7-24

4. Air cleaner.........................................7-27

5. Fuse box...........................................7-51

6. Positive battery terminal ...................7-34

7. Negative battery terminal..................7-34

8. Radiator cap .....................................7-21

9. Engine oil dipstick.............................7-19

10.Windshield washer fluid reservoir...7-25

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Your vehicle at a glance

OUMA078255

■■

Gasoline Engine (Lambda 3.3L) - GDI

❈ The actual engine compartment in the vehicle may differ from the illustration.

1. Engine coolant reservoir...................7-21

2. Engine oil filler cap ...........................7-19

3. Brake fluid reservoir..........................7-24

4. Air cleaner.........................................7-27

5. Fuse box...........................................7-51

6. Positive battery terminal ...................7-34

7. Negative battery terminal..................7-34

8. Engine oil dipstick.............................7-19

9.Windshield washer fluid reservoir.....7-25

10. Radiator cap ...................................7-21

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Safety features of your vehicle

Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

• Front seat adjustment - manual. . . . . . . . . . . . . . . . . . 3-5

• Front seat adjustment - power. . . . . . . . . . . . . . . . . . . 3-7

• Driver position memory system (for power seat). . . 3-10

• Headrest (for front seat) . . . . . . . . . . . . . . . . . . . . . . . 3-12

• Seatback pocket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

• Rear seat adjustment . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

• Headrest (for rear seat). . . . . . . . . . . . . . . . . . . . . . . . 3-22

Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

• Seat belt restraint system . . . . . . . . . . . . . . . . . . . . . . 3-26

• Pre-tensioner seat belt. . . . . . . . . . . . . . . . . . . . . . . . . 3-33

• Seat belt precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

• Care of seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Child restraint system . . . . . . . . . . . . . . . . . . . . . . 3-38

• Using a child restraint system . . . . . . . . . . . . . . . . . . 3-39

Air bag - Advanced supplemental

restraint system . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46

• How does the air bag system operate . . . . . . . . . . . . 3-47

• Air bag warning light . . . . . . . . . . . . . . . . . . . . . . . . . 3-49

• SRS components and functions . . . . . . . . . . . . . . . . . 3-50

• Occupant Detection System (ODS) . . . . . . . . . . . . . . 3-53

• Driver's and passenger's front air bag . . . . . . . . . . . 3-59

• Side air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61

• Curtain air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63

• SRS Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70

• Adding equipment to or modifying your

air bag-equipped vehicle. . . . . . . . . . . . . . . . . . . . . . 3-71

• Air bag warning label . . . . . . . . . . . . . . . . . . . . . . . . . 3-71

3

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Safety features of your vehicle

23

Front seat

(1) Forward and backward

(2) Seatback angle

(3) Seat cushion height*

(4) Lumbar support (Driver’s seat)*

(5) Cushion extension (Driver's seat)*

(6) Driver position memory system*

(7) Headrest

(8) Walk-in switch (passenger’s seat)*

2nd row seat

(9) Forward and backward

(10) Seatback angle and folding

(11) Walk-in switch*

(12) Headrest

(13) Armrest

(14) Remote folding*

(15) Walk-in strap for emergency*

3rd row seat*

(16) Seatback folding

(17) Headrest

* : if equipped

SEATS

OUMA039001

■ Manual seat

■ Power seat

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33

Safety features of your vehicle

WARNING - Uprighting

seat

Do not press the release lever

on a manual seatback without

holding and controlling the

seatback. The seatback will

spring upright possibly impact-

ing you or other passengers.

WARNING - Loose

objects

Do not place anything in the dri-

ver's foot well or under the front

seats. Loose objects in the dri-

ver's foot area could interfere

with the operation of the foot

pedals.

WARNING - Driver respon-

sibility for passengers

The driver must advise the pas-

senger to keep the seatback in

an upright position whenever

the vehicle is in motion. If a seat

is reclined during an accident,

the occupant's hips may slide

under the lap portion of the seat

belt, applying great force to the

unprotected abdomen.

1KMN3662

WARNING - Seat cushion

Occupants should never sit on

aftermarket seat cushions or sit-

ting cushions. The passenger's

hips may slide under the lap por-

tion of the seat belt during an

accident or a sudden stop.

WARNING - Driver’s seat

• Never attempt to adjust the

seat while the vehicle is mov-

ing. This could result in loss

of control of your vehicle.

• Do not allow anything to inter-

fere with the normal position

of the seatback and seatback

adjustment.

• Sit as far back as possible from

the steering wheel while still

maintaining comfortable con-

trol of the your vehicle. A dis-

tance of at least 25 cm (10 in.)

from your chest to the steering

wheel is recommended. Failure

to do so can result in air bag

inflation injuries to the driver.

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KIA 2020 Sorento, 2020 Owner's manual

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