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WPS-350-DOM-A Installation Manual
© 2013 Wirepath Surveillance
TROUBLESHOOTING
Ifyouhavetroubleoperatingthecamera,rstrefertothefollowingguidelines.If
the problem persists, contact Technical Support at 866.838.5052.
Nothing appears on the display
•CheckifthepowerforcameraandmonitorisON.
•CheckiftheVIDEOcableisconnectedtothecameraBNCvideooutputjack.
•CheckiftheVIDEOcableisconnectedtothemonitorVIDEOinputjack.
Image appears dim on the display
•Checkthemonitorcontrastsetting.
•Checkthemonitorbrightnesssetting.
•Checkthelens.Ifnecessary,cleanwithasoft,cleancloth.
•Checkifthecameraisfacingtowardsabrightlight.Ifso,changethecamera
position.
•Ifadeviceexistsbetweenthecameraandscreen,conrmthesignal
accepted by the screen is strong enough – 75 Ohm.
Image appears blurry on the display
•Checktheinsideandoutsideofthelensforscratchesanddirt.Cleanthelens
using a dry eyeglasses cloth.
•Verifythatthelensisnomorethan50°offcenteraxis.
•Checkthefocusofthelens.
•Checkthelens.Ifnecessary,cleantheinsideofthedometoremovethese
smudges using a dry eyeglasses cloth.
•Conrmtherubbergasketissealedagainsttheinsideofthedomehousing
•Thecameraisnotworkingproperlyandthecamerahousingishot
The camera is not working properly and the camera housing is hot
•Checkifcameraisconnectedtothecorrectpowersource.
Condensation Appears on Camera Lens Cover
•Check the color of the beads in the Silica pack under the lens cover.
•Ifthebluecrystalshaveturnedpinkindicatingthatthepackhasabsorbed
moisture, replace the pack with the spare provided with the camera.
Camera Power Cycles Intermittently
•Check voltage at camera for proper voltage level.
•Connectcameralocallywithadifferentpowersupplytotest.