Whirlpool WET4124HW User guide

Brand: Whirlpool

Model: WET4124HW

Category: Washing machines

Type: User guide

This manual is also suitable for

W11107884A

W11107887A-SP

WASHER/DRYER

USE AND CARE GUIDE

Table of Contents

WASHER/DRYER SAFETY ...........................................2

WHAT’S NEW UNDER THE LID? .................................4

CHECK YOUR VENT SYSTEM

FOR GOOD AIRFLOW .................................................5

CONTROL PANELS AND FEATURES ..........................6

WASHER CYCLE GUIDE ..............................................8

DRYER CYCLE GUIDE .................................................9

USING YOUR WASHER ..............................................10

USING YOUR DRYER .................................................13

WASHER/DRYER MAINTENANCE ............................14

TROUBLESHOOTING .................................................18

WARRANTY ................................................................. 25

ASSISTANCE OR SERVICE ........................ Back Cover

Table des matières

SÉCURITÉ DE LA LAVEUSE/SÉCHEUSE .................26

QUOI DE NEUF SOUS LE COUVERCLE? .................28

VÉRIFICATION D’UNE CIRCULATION

D’AIR ADÉQUATE POUR LE SYSTÈME

D’ÉVACUATION .......................................................... 29

TABLEAUX DE COMMANDE

ET CARACTÉRISTIQUES ...........................................30

GUIDE DE PROGRAMMES DE LA LAVEUSE ...........32

GUIDE DE PROGRAMMES DE LA SÉCHEUSE ........33

UTILISATION DE LA LAVEUSE ..................................34

UTILISATION DE LA SÉCHEUSE ............................... 37

ENTRETIEN DE LA LAVEUSE/SÉCHEUSE ...............39

DÉPANNAGE ...............................................................44

GARANTIE ...................................................................55

ASSISTANCE OU SERVICE ............ Couverture arrière

LAVEUSE/SÉCHEUSE

GUIDE D’UTILISATION

ET D’ENTRETIEN

Designed to use only HE High Efﬁciency detergents.

Conçue pour utiliser un détergent haute efﬁcacité seulement.

WASHER/DRYER SAFETY

WHAT’S NEW UNDER THE LID?

Your new washer will operate differently than your past agitator-style washer.

Lid Lock

To allow for higher spin speeds, the lid will lock and the

Lid Lock light will turn on. When this light is lit, the lid is

locked and cannot be opened. When this light is blinking,

the washer is paused. When this light is off, the lid can be

opened. After a cycle is started, the washer will ll to the

appropriate water level. When the washer is done lling,

it will start to agitate. If you need to open the lid to add a

garment after this point, the lid will remain unlocked during

the entire agitation portion of the wash phase. The cycle

will automatically pause when the lid is opened, and the

cycle will resume once the lid is closed and you press the

Start/Pause button. The lid will lock before the spin phase

begins. If you need to pause or stop after this point, you

must press the START/PAUSE button and wait for the lid

to unlock. The lid will only unlock after washer movement

has stopped. Depending on when in the cycle you try to

pause, it may take several seconds to several minutes for

the lid to unlock (for example, 1 minute if the cycle is in the

spin phase). Press the START/PAUSE button to resume the

cycle.

Sounds

At different stages of the wash cycle, you may hear sounds

and pauses that are different from those of your previous

washer. For example, you may hear a clicking and hum at

the beginning of the spin phase as the lid lock goes through

a self-test. There will be different kinds of humming and

whirring sounds as the washplate tests for load balance or

moves the load. And sometimes, you may hear nothing at

all as the washer determines the correct water level for your

load or allows time for clothes to soak.

IMPORTANT: The lid must be closed before the washer basket lls with water and for the wash cycle to start. If the lid is open and

lling stops, close the lid and press the START/PAUSE button to complete the cycle.

Choosing the Right Detergent

Use only High Efciency detergents. The package will be

marked “HE” or “High Efciency.” Using non-HE detergent

will likely result in longer cycle times and reduced rinsing

performance. It may also result in component malfunction

and, over time, buildup of mold or mildew. HE detergents

should be low-sudsing and quick-dispersing to produce

the right amount of suds for the best performance. They

should hold soil in suspension so it is not redeposited

onto clean clothes. Not all detergents labeled as High

Efciency are identical in formulation and their ability to

reduce suds. For example, natural, organic, or homemade

HE detergents may generate a high level of suds. Always

follow the detergent manufacturer’s instructions to

determine the amount of detergent to use.

Use only High Efciency (HE) detergent.

CHECK YOUR VENT SYSTEM FOR GOOD AIRFLOW

Good airow

Along with heat, dryers require good airow to efciently

dry laundry. Proper venting will reduce your drying times and

improve your energy savings. See Installation Instructions.

The venting system attached to the dryer plays a big role

in good airow.

Service calls caused by improper venting are not covered

by the warranty and will be paid by the customer, regardless

of who installed the dryer.

Maintain good airow:

Good Better

Clean your lint screen before each load.

Replace plastic or foil vent material with 4" (102 mm)

diameter heavy, rigid vent material.

Use the shortest length of vent possible.

Use no more than four 90° elbows in a vent system;

each bend and curve reduces airow.

Remove lint and debris from the exhaust hood.

n Remove lint from the entire length of the vent system at

least every 2 years. When cleaning is complete, be sure

to follow the Installation Instructions supplied with your

dryer for nal product check.

n Clear away items from the front of the dryer.

(102 mm)

Use Automatic cycles for better fabric care and energy savings

Use the Automatic Dry cycles to provide the most energy savings and enhanced fabric care from the dryer. During Automatic Dry

cycles, drying air temperature or moisture level are sensed in the load. This sensing occurs throughout the drying cycle, and the

dryer shuts off when the load reaches the selected dryness.

With Timed Drying, the dryer runs the amount of time set and sometimes results in shrinkage, wrinkling, and static due to

overdrying. Use Timed Drying for the occasional damp load that needs a little more drying time.

CONTROL PANELS AND FEATURES

WASHER

LED TIME/STATUS DISPLAY

The Remaining Time display shows the time required for

the cycle to complete. Factors such as load size and water

pressure may affect the time shown in the display. Tightly

packed loads, unbalanced loads, excessive suds, or adding

or removing items may cause the washer to adjust the cycle

time as well.

LID LOCK LIGHT

The Lid Lock indicator lights up when the lid is locked and

cannot be opened. If you need to open the lid, press and

hold START/PAUSE. The lid will unlock 1 minute after the

washer movement has stopped. This may take several

minutes if the load was spinning at high speed. Press the

START/PAUSE button again to restart the cycle.

START/PAUSE

After selecting a wash cycle, press START/PAUSE to start

the cycle. Press once to pause a cycle. The ashing lights

indicate the selected cycle and the current process.

CYCLE TIME (+ or -)

n Press “+” or “-” to adjust the duration of a cycle.

n LED display will show the time remaining for the cycle

to complete.

n If an out-of-range adjustment is made, a buzzer

will sound.

End-of-Cycle Signal

Press and hold the plus (+) button for 3 seconds

to enable or disable the end-of-cycle signal.

Press and hold the minus (-) button for 3 seconds

to mute the signal.

CYCLES

Press CYCLES to select a wash cycle. Choose from Normal,

Delicate, Heavy Duty, Rinse, Spin, or Clean Washer.

TEMP

Select a wash temperature based on the type of fabric

and soils being washed. For best results and following

the garment label instructions, use the warmest wash

water safe for your fabric.

CONTROL LOCK

Press and hold TEMP for 3 seconds to lock the controls.

Press and hold for 3 seconds to unlock. You may still press

POWER ON/OFF to turn off the washer.

POWER ON/OFF

Press POWER ON/OFF to turn on or off the washer.

Press once while a cycle is running to stop the washer.

2 3

4 6

DRYER CYCLE KNOB

Use your Dryer Cycle knob to select available cycles on your

dryer. Turn the knob to select a cycle for your laundry load.

See “Dryer Cycle Guide” for detailed descriptions of cycles.

TIMED DRY

Will run the dryer for the specied time on the control.

Drying time and temperature will depend on your dryer

model.

NORMAL and DELICATE CYCLES

These cycles sense moisture in the load or air

temperature and shut off when the load reaches the

selected dryness level. They give the best drying in the

shortest time. Drying time will vary based on fabric type,

load size, and dryness setting.

DRYER

AIR ONLY

This cycle will run the dryer without heat for the specied

time on the control.

START BUTTON

Press the START button to start the dryer.

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric

softener dispenser if desired. It will dispense automatically

at the optimum time.

n Use only liquid fabric softener in this dispenser.

NOTE: The fabric softener dispenser rotates around the

wash basket and may not be in the same spot each time.

Liquid chlorine bleach dispenser

This dispenser holds up to 3/4 cup (180 mL) liquid chlorine

bleach. The bleach will be automatically diluted and

dispensed at the optimum time during the wash cycle.

This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

DISPENSERS

240V MODELS

120V MODELS

†Efcient use of resources, such as energy and water.

IMPORTANT: Do not presoak items in your washer by lifting the lid or stopping the cycle. Failure to follow this instruction can result

in property damage. If needed, presoak items in a small wash basin prior to loading the washer.

WASHER CYCLE GUIDE

Each cycle listing includes a performance chart rating its

cleaning power, gentleness on items, and resource efciency.

Not all cycles or options are available on all models. Refer to

the CYCLES button on your washer.

Wash temperatures are selected using the Temp button.

For best performance:

n Choose the cycle that best ts the load being washed.

n Decrease or increase the maximum target water

temperature for any cycle.

n Do not leave the washer lid open unattended once

the washer has started to ll.

Items to wash: Cycle:

Load

Size:

Wash

Time/Spin

Speed: Cycle Details:

Cottons, linens,

and mixed-garment

loads

Normal Medium/High Use this cycle for normally soiled cottons and linens. Wash

combines a medium wash time and a high-speed spin to shorten

drying time.

Machine-wash silks,

hand-washed fabrics

Delicate Short/High Use this cycle for lingerie and loosely knit items. Wash combines

a short wash time for gentle soil removal, and a high-speed spin

to shorten drying time.

Sturdy fabrics,

colorfast items,

towels, jeans

Heavy Duty Long/High Use this cycle for sturdy or heavily soiled loads, or when using

bleach. Wash combines a long wash time, two rinses, and a

high-speed spin for maximum soil removal.

Swimsuits and

items requiring

rinsing without

detergent

Rinse N/A N/A Use this cycle for additional rinsing of the washer load

or hand-washed items. This cycle uses some agitation and

nishes with a high-speed spin.

Hand-washed

garments or

dripping-wet items

Spin N/A N/A/High Use this cycle to remove excess water from the washer load

or hand-washed items.

No clothes in

washer

Clean

Washer

N/A Short/N/A Use this cycle every 30 washes to keep the inside of your washer

fresh and clean. This cycle uses a higher water level. Use with

affresh

washer cleaner tablet or regular liquid chlorine bleach to

thoroughly clean the inside of your washer. This cycle should not

be interrupted. See “Washer Care.”

IMPORTANT: Do not place garments or other items in the washer

during the Clean Washer cycle. Use this cycle with an empty

wash tub. Do not use thickened, easy-pour, or no-splash bleach

when running the Clean Washer cycle as excess suds may occur.

See “Washer Care” in “Washer/Dryer Maintenance.”

Cleaning

Gentleness

Efciency

†

Good

Best

Cleaning

Gentleness

Efciency

†

Good

Best

Cleaning

Gentleness

Efciency

†

Good

Best

Not all cycles and settings are available on all models.

Both the Normal and Delicate cycles are automatic dry cycles.

They give the best drying in the shortest time. These cycles

sense moisture in the load or air temperature and shut off

when the load reaches the selected dryness level. Drying time

varies based on fabric type, load size, and dryness setting.

Select either the Normal or Delicate cycle based on the

fabrics in your load. If you are unsure of the cycle to select

for a load, select the Delicate cycle (lower temperature) rather

than the Normal cycle (higher temperature).

WRINKLE SHIELD

™

OPTION (120V models)

This feature will run after your drying cycle is complete.

It periodically starts and stops the dryer, tumbling the load

without heat to help avoid wrinkling.

DRYER CYCLE GUIDE – AUTOMATIC DRY CYCLES

NOTE: If loads do not seem as dry as you would like, select Very Dry next time you dry a similar load. If loads seem drier than you

like, select Less Dry next time you dry a similar load.

DRYER CYCLE GUIDE – TIMED DRYING

Not all cycles and settings are available on all models.

Timed Dry will allow the dryer to run for the selected time.

240V Models 120V Models

NOTE: Government energy certications for this model were based on the Timed Dry cycle with the Maximum drying temperature

setting. The as-shipped defaults of Normal cycle, Less Dry, and the Wrinkle Shield

™

option (when applicable) were not used.

Items to dry: Cycle: Available Options: Cycle Details:

Corduroys, work clothes Normal None Medium to large loads of mixed fabrics and items.

Lingerie, blouses,

washable knit fabrics

Delicate None For gently drying delicate items.

Items to dry: Cycle: Temperature: Available Options: Cycle Details:

Rubber, plastic,

heat-sensitive fabrics

Air Only No Heat Time Adjustment For airing out, refreshing, and loosening up

laundry without heating.

Heavy, bulky, or

lightweight items

Timed Dry High Time Adjustment Completes drying if items are still damp.

n Empty pockets. Loose change, buttons, or any small object

can pass under the agitator and become trapped, causing

unexpected sounds.

n Sort items by recommended cycle, water temperature,

and colorfastness.

n Separate heavily soiled items from lightly soiled.

n Separate delicate items from sturdy fabrics.

n Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

n Treat stains promptly.

n Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

n Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

n When washing waterproof or water-resistant items, load evenly.

n Use mesh garment bags to help avoid tangling when washing

delicate or small items.

n Turn knits inside out to avoid pilling. Separate lint-takers from

lint-givers. Synthetics, knits, and corduroy fabrics will pick up

lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care label instructions to

avoid damage to your garments.

1. Sort and prepare your laundry

USING YOUR WASHER

2. Add laundry products

IMPORTANT: Add a measured amount of detergent

or single-dose laundry packet into the basket.

If you are using color-safe bleach, Oxi-type boosters, or fabric

softener crystals, add to the wash basket prior to adding laundry.

NOTE: Follow the manufacturer’s instructions to determine

the amount of laundry products to use. Manufacturer suggests

using HE detergent.

For best performance, load

items in loose heaps evenly

around the washplate. Try mixing

different-sized items to reduce

tangling.

IMPORTANT: Items need to move freely for best cleaning

and to reduce wrinkling and tangling.

NOTE: The maximum volume is about 1.52 cubic ft. (4.4 lb max.

load size per cubic ft.).

3. Load laundry into washer

Max

load

level

Close the washer lid. Washer will not ll, agitate, or spin

with the lid open. Make sure the dispenser drawer is closed

completely; then press POWER ON/OFF to turn on the washer.

6. Press POWER ON/OFF

to turn on washer

7. Select wash TEMP

Set the water temperature for the type of fabric and soils being

washed. Use the warmest wash water safe for fabric. Follow

garment label instructions.

The Rinse and Spin cycles default to a cold rinse; all other

cycles default to a warm rinse. Press the TEMP button to

choose a different wash temperature.

4. Add liquid chlorine bleach

to dispenser

Bleach will be dispensed automatically during the wash part

of the cycle. Do not overll, dilute, or use more than 1 cup

(236 mL). Do not use color-safe bleach or Oxi products in

the same cycle with liquid chlorine bleach.

5. Add liquid fabric softener

Pour a measured amount of liquid fabric softener into

dispenser; always follow manufacturer’s directions for correct

amount of fabric softener based on your load size. Fabric

Softener is added during rinse.

IMPORTANT: Do not overﬁll or dilute. Overﬁlling dispenser

will cause fabric softener to immediately dispense into washer.

It is normal for a small amount of water to remain in the

dispenser at the end of a cycle.

NOTE: The fabric softener dispenser rotates around the wash

basket and may not be in the same spot each time.

Selecting Water Temperatures

NOTE: Always read and follow fabric care label instructions

to avoid damage to your garments.

9. Press START/PAUSE to begin

wash cycle

Press the START/PAUSE button to start the wash cycle.

When the cycle has ﬁnished, the end-of-cycle signal will

sound (if set). Wait 1 minute for the lid to unlock. Promptly

remove items when cycle is done to avoid odor, reduce

wrinkling, and reduce rusting of metal hooks, zippers,

and snaps.

Unlocking the lid to add items

If you need to open the lid to add one or two missed items:

Press the START/PAUSE button to pause the washer; the lid

will unlock once the washer movement has stopped. This may

take several minutes if the load was spinning at a high speed.

Then close the lid and press the START/PAUSE button again

to restart the cycle.

To stop or restart your washer:

n To stop the washer at any time, press the

START/

PAUSE

button and the cycle will pause.

n To restart the washer,

press the

START/PAUSE

button

and the cycle will resume.

NOTE: If the washer is paused while in the spin phase,

the lid will unlock after 1 minute. During that minute,

the Start/Pause

button will be disabled.

Press the CYCLES button to select your wash cycle.

See “Cycle Guide” for details on cycle features.

8. Select CYCLES

NOTE: In wash water temperatures colder than 60ºF (15.6ºC),

detergents do not dissolve well. Soils can be difcult to remove.

Some fabrics can retain wear wrinkles and have increased pilling

(the formation of small lint-like balls on the surface of garments).

Wash Temp

Suggested Fabrics

Hot

Some cold water is added

to save energy. This will be

cooler than your hot water

heater setting.

Whites and pastels

Durable garments

Heavy soils

Warm

Some cold water will be

added, so this will be cooler

than what your previous

washer provided.

Bright colors

Moderate to light soils

Cool

Some warm water may

be added to assist in soil

removal and to help dissolve

detergents.

Colors that bleed or fade

Light soils

Cold

A small amount of warm water

may be added to assist in soil

removal and to help dissolve

detergents. Water will be

colder than “Cool” setting.

Dark colors that bleed or fade

Light soils

Tap Cold

This is the temperature from

your faucet.

Dark colors that bleed or fade

Light soils

USING YOUR DRYER

1. Clean the lint screen

Clean the lint screen before each load.

Reach inside the drum and pull out the lint screen and its cover.

Separate the cover and the screen by squeezing the screen and

pulling on the cover at the same time. Roll lint off the screen with

your ngers. Put the lint screen and its cover back together and

push rmly into place.

Do not rinse or wash screen to remove lint. For additional cleaning

information, see “Cleaning the lint screen.”

2. Load the dryer

Place laundry in the dryer. Close the door.

Do not tightly pack the dryer; clothes should be able to

tumble freely.

WARNING: To reduce the risk of fire, electric shock, or injury to

persons, read the Important Safety Instructions before operating

this dryer.

Before using your dryer, wipe the dryer drum with a damp cloth

to remove dust from storing and shipping.

3. Select cycle

Select the desired cycle for your load. See “Dryer Cycle

Guide” for more information about each cycle.

Normal and Delicate Cycles

You can select a different dryness level, depending on your

load, by turning the knob to the desired dryness level.

Selecting Very Dry or Less Dry automatically adjusts the

dryness level at which the dryer will shut off. Once a dryness

level is set, it cannot be changed without stopping the cycle.

These automatic dry cycles give the best drying in the shortest

time. Drying time varies based on fabric type, load size, and

dryness setting.

NOTE: Very Dry removes more load moisture. Less Dry

removes less moisture and is used for loads you may want

to put on a hanger to complete drying.

4. Press START button to begin cycle

Push and hold the START button to begin the cycle.

Promptly remove garments after cycle has completed

to reduce wrinkling.

WASHER CARE

Recommendations to Help Keep Your Washer Clean

and Performing at Its Best

1. Always use High Efciency Detergents and follow the

detergent manufacturer’s instructions regarding the amount

of detergent to use. Never use more than the recommended

amount because that may increase the rate at which

detergent and soil residue accumulate inside your washer,

which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent

accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of odor-causing

residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer

Maintenance Procedure should be performed, at a minimum,

once per month or every 30 wash cycles, whichever occurs

sooner, to control the rate at which soils and detergent may

otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions

provided above and use this recommended monthly cleaning

procedure:

Recommended Cycle for Cleaning the Washer

Refer to the “Cycle Guide” for the optimal cycle for cleaning

the inside of the washer. Use this cycle with affresh

Washer

Cleaner or liquid chlorine bleach as described below.

Begin procedure

Washer Cleaner Cycle Procedure (Recommended for Best

Performance):

a. Open the washer lid and remove any clothing or items.

b. Use an affresh

Machine Cleaning Wipe or a soft, damp

cloth or sponge to clean the inside of the door.

c. Place an affesh

Washer Cleaner tablet in the bottom

of the washer basket.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Close the washer lid.

f. Select the Clean Washer cycle.

g. Press and hold START/PAUSE to begin the cycle.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER ON/OFF. After the Clean

Washer cycle has stopped, run a Rinse cycle to rinse cleaner

from washer.

Replace inlet hoses after 5 years of use to reduce the risk

of hose failure. Periodically inspect and replace inlet hoses

if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement

on the label with a permanent marker.

WATER INLET HOSES

WASHER/DRYER MAINTENANCE

WASHER CARE (cont.)

Chlorine Bleach Procedure (Alternative):

a. Open the washer lid and remove any clothing

or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach

to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage

over time.

c. Close the washer lid.

d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Select the Clean Washer cycle.

f. Press and hold START/PAUSE to begin the cycle.

The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle

must be interrupted, press POWER ON/OFF. After the Clean

Washer cycle has stopped, run a Rinse cycle to rinse cleaner

from washer.

Description of Clean Washer Cycle Operation:

During this cycle, there will be some agitation and spinning

to increase the removal of soils.

After the cycle is complete, leave the lid open to allow for

better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may ﬁnd some

residue buildup in the washer’s dispensers. To remove

residue from the dispensers, wipe them with a damp cloth

and towel dry. Do not attempt to remove the dispensers or

trim for cleaning. The dispensers and trim are not removable.

Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use an affresh

Machine Cleaning Wipe or a soft, damp

cloth or sponge to wipe away any spills. Use only an affresh

Machine Cleaning Wipe or mild soaps or cleaners when

cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s nish,

do not use abrasive products.

Cleaning The Lint Filter

Clean lter after every load.

1. Press down, then out, to remove the lint ﬁlter.

2. Open the lint ﬁlter, remove lint, and clean with water.

3. Insert the lint ﬁlter bottom ﬁrst; then press down and in

to replace the ﬂiter.

WASHER CARE (cont.)

Keep washer/dryer area clear and free from items that would

block the airow for proper washer/dryer operation. This

includes clearing piles of laundry in front of the washer/dryer.

CLEANING THE DRYER INTERIOR

To clean dryer drum:

1. Apply a liquid, nonammable household cleaner to the

stained area of the drum and rub with a soft cloth until

stain is removed.

2. Wipe drum thoroughly with a damp cloth.

3. Tumble a load of clean cloths or towels to dry the drum.

NOTE: Garments that contain loose dyes, such as denim

blue jeans or brightly colored cotton items, may discolor the

dryer interior. These stains are not harmful to your dryer and

will not stain future loads of clothes. Dry these items inside

out to avoid drum staining.

REMOVING ACCUMULATED LINT

From Inside the Dryer Cabinet

Lint should be removed every 2 years, or more often,

depending on dryer usage. Cleaning should be done

by a qualied servicer.

From the Exhaust Vent

Lint should be removed every 2 years, or more often,

depending on dryer usage.

CLEANING THE WASHER/DRYER LOCATION

CLEANING THE LINT SCREEN

Every load cleaning

A screen blocked by lint can increase drying time.

The lint screen is located inside the dryer on the back wall.

To clean:

1. Pull out the lint screen and its cover. Separate the cover

and the screen by squeezing the screen and pulling on

the cover at the same time. Roll lint off the screen with

your ngers.

Do not rinse or wash the screen to remove lint. Wet lint

is hard to remove.

2. Put the lint screen and its cover back together and push

rmly back into place.

IMPORTANT:

Do not run the dryer with the lint screen loose,

damaged, blocked, or missing. Doing so can cause

overheating and damage to both the dryer and fabrics.

If lint falls off the screen into the dryer during removal,

check the exhaust hood and remove the lint. See

“Venting Requirements” in the Installation Instructions.

As needed cleaning

Laundry detergent and fabric softener residue can build

up on the lint screen. This buildup can cause longer drying

times for your clothes, or cause the dryer to stop before

your load is completely dry. The screen is probably clogged

if lint falls off while the screen is in the dryer.

Clean the lint screen with a nylon brush every 6 months,

or more frequently, if it becomes clogged due to a residue

buildup.

To wash:

1. Roll lint off the screen with your ngers.

2. Wet both sides of lint screen with hot water.

3. Wet a nylon brush with hot water and liquid detergent.

Scrub lint screen with the brush to remove residue

buildup.

4. Rinse screen with hot water.

5. Thoroughly dry lint screen with a clean towel.

Reinstall screen in dryer.

CHANGING THE DRUM LIGHT (on some models)

1. Unplug dryer or disconnect power.

2. Open the dryer door. Locate the light bulb cover on the

back wall of the dryer. Using a Phillips-head screwdriver,

remove the screw located in the lower right-hand corner

of the cover. Remove the cover.

3. Turn bulb counterclockwise. Replace the bulb with

a 10-watt appliance bulb only. Replace the cover and

secure with the screw.

4. Plug into a grounded outlet or reconnect power.

VACATION, STORAGE, AND MOVING CARE

Non-Use or Storage Care

Operate your washer/dryer only when you are at home.

If you will be on vacation or not using your washer/dryer

for an extended period of time, you should:

1. Unplug washer/dryer or disconnect power.

2. Turn off water supply to washer, to avoid ooding due

to water pressure surge.

3. For gas dryers only: Close shut-off valve to gas supply line.

4. Clean lint screen. See “Cleaning the Lint Screen”.

Moving Care

For power supply cord-connected washer/dryers:

1. Unplug the power supply cord.

2. Make sure leveling legs are secure in washer/dryer base.

3. Continue with “For washers/dryers” on next page.

For washers/dryers:

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer/dryer will be moved during freezing weather,

follow “Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain

hose from back of washer.

4. Place inlet hoses and drain hose inside washer basket.

5. Drape power cord over edge and into washer basket.

6. Place packing tray from original shipping materials

back inside washer/dryer. If you do not have packing

tray, place heavy blankets or towels into basket opening.

Close lids/doors and place tape over lids/doors and

down front of washer/dryer. Keep lids/doors taped

until washer/dryer is placed in new location.

VACATION, STORAGE, AND MOVING CARE (cont.)

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer/dryer

where it will not freeze. Because some water may stay in

hoses, freezing can damage washer/dryer. If storing or moving

during freezing weather, winterize your washer/dryer.

To winterize washer/dryer:

1. Shut off both water faucets, disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Normal cycle for about 2 minutes to mix

antifreeze and remaining water.

3. Unplug washer/dryer or disconnect power.

REINSTALLING/USING WASHER/DRYER AGAIN

To reinstall washer/dryer after non-use, vacation, moving,

or winter storage:

1. Refer to Installation Instructions to locate, level, and

connect washer/dryer.

2. Before using again, run washer/dryer through the following

recommended procedure:

To use washer/dryer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer/dryer or reconnect power.

3. Run washer through Heavy Duty cycle to clean washer

and remove antifreeze, if used. Use only HE High Efciency

detergent. Use half the manufacturer’s recommended

amount of detergent for a medium-size load.

In the U.S.A.

In Canada

In the U.S.A. and Canada

TROUBLESHOOTING – WASHER

If you experience Possible Causes Solution

Vibration or Off-Balance

Vibration, rocking, or

“walking”

Feet may not be in contact with

the oor and locked.

Front and rear feet or casters must be in rm contact with oor,

and washer/dryer must be level to operate properly.

Washer may not be level. Check oor for exing or sagging. If ooring is uneven,

a 3/4" (19 mm) piece of plywood under your washer will

reduce sound.

See “Level the Washer/Dryer” in the Installation Instructions.

Vibration during spinning

or washer stopped

Load could be unbalanced. Load items in loose heaps evenly around the washplate. Adding

wet items to washer or adding more water to basket could

unbalance washer.

Avoid washing single items. Balance a single item such as a

rug or jeans jacket with a few extra items. Redistribute the load,

close the lid, and press START/PAUSE.

Item or load not suitable for selected cycle. See “Cycle Guide”

and “Using Your Washer.”

Noises

Clicking or metallic

noises

Objects may be caught in washer

drain system.

Empty pockets before washing. Loose items such as coins

could fall between basket and tub or may block pump. It may be

necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket.

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as nal amounts of water

are removed during the spin/drain cycles.

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have

started the washer. This is normal.

Whirring Basket may be slowing down. You may hear the whirring sound of the basket slowing down.

This is normal.

Water Leaks

Check the following for

proper installation:

Washer not level. Water may splash off basket if washer is not level.

Fill hoses not attached tightly. Tighten ll-hose connection.

Fill hose washers Make sure ll hose at washers are properly seated.

Drain hose connection Properly secure drain hose to drainpipe or laundry tub.

Do not place tape over drain opening.

Check household plumbing for leaks

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check all

household plumbing for leaks (laundry tubs, drain pipe, water

pipes, and faucets.)

Washer not loaded as

recommended.

An unbalanced load can cause basket to be out of alignment

and cause water to splash off tub. See “Using Your Washer” for

loading instructions.

Washer not performing as expected

Not enough water

in washer

Load not completely covered

in water.

This is normal operation for an HE low-water washer. The load

will not be completely underwater. The washer senses load

sizes and adds correct amount of water for optimal cleaning.

IMPORTANT: Do not add more water to washer. Adding

water lifts the items off the washplate, resulting in less effective

cleaning.

Run Clean Washer cycle to optimize the water level and

wash performance.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

TROUBLESHOOTING – WASHER (CONT.)

Washer won’t run or ll;

washer stops working

(cont.)

Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.

Do not use an extension cord.

Ensure there is power to outlet.

Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Normal washer operation. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not

interrupt cycle.

Washer may be stopped to reduce suds.

Washer may be tightly packed. Remove several items, rearrange load evenly around the

washplate. Close lid, press START/PAUSE button.

Add only one or two additional items after washer has started.

Do not add more water to the washer.

Not using HE detergent or using too

much HE detergent.

Only use HE detergent. Suds from regular detergents can slow or

stop the washer. Always measure detergent and follow detergent

directions based on your load requirements.

To remove suds, cancel cycle. Select Rinse then Spin. Do not

add more detergent.

Washer not draining/

spinning; loads are

still wet

Small items may have been caught

in pump or between basket and tub,

which can slow draining.

Empty pockets and use garment bags for small items.

Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles

with high spin speeds. Use the recommended cycle/speed spin

for your item.

Washer may be tightly packed or

unbalanced.

Tightly packed loads may not allow the washer to spin correctly,

leaving the load wetter than normal. Evenly arrange the wet load

for balanced spinning. Select SPIN to remove excess water.

See “Using Your Washer” for loading recommendations.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer won’t run or ll;

washer stops working

Check for proper water supply. Hose(s) must be attached and have water owing to inlet valve.

Water faucet(s) must be turned on.

Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water ow.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

TROUBLESHOOTING – WASHER (CONT.)

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer not draining/

spinning; loads are

still wet (cont.)

Load unbalanced. See “Vibration or Off-Balance” in “Troubleshooting” section for

more information.

Check plumbing for correct drain

hose installation. Drain hose extends

into standpipe farther than 4.5"

(114 mm).

Check drain hose for proper installation. Use drain hose

form and securely attach to drainpipe or tub. Do not tape

over drain opening. Lower drain hose if the end is higher than

96" (2.4 m) above the oor. Remove any clogs from drain hose.

Not using HE detergent or using

too much HE detergent.

Suds from regular detergent or using too much detergent can

slow or stop draining or spinning. Use only HE detergent. Always

measure and follow detergent directions for your load. To remove

extra suds, select RINSE. Do not add detergent.

Incorrect or wrong wash

or rinse temperatures

Check for proper water supply. Make sure that hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet,

and have both hot and cold water owing to inlet valve.

Check that inlet valve screens are not clogged.

Remove any kinks in hoses.

Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.

Hoses must be attached and have water owing to the inlet

valves or faucet.

Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose.

Not using HE detergent or using

too much HE detergent.

The suds from regular detergent can cause the washer to

operate incorrectly.

Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow detergent directions based

on load size and soil level.

Washer may be tightly packed. The washer is less efcient at rinsing when load is tightly packed.

Load items in loose heaps evenly around the washplate.

Use cycle designed for the fabrics being washed.

Add only one or two additional items after washer has started.

Sand, pet hair, lint, etc.

on load after washing

Heavy sand, pet hair, lint, and

detergent or bleach residues may

require additional rinsing.

Run an additional Rinse cycle.

Load is tangling Washer not loaded as recommended. Load items in loose heaps evenly around the washplate.

Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of items being washed.

Wash action and/or spin speed

too fast for load.

Select a cycle with a slower wash action and slower spin speed.

Note that items will be wetter than when using a higher speed spin.

Not cleaning or

removing stains

Wash load not completely

covered in water.

Washer senses load size and adds correct amount of water.

This is normal and necessary for clothes to move.

Added more water to washer. Do not add more water to washer. Adding water lifts the items

off the washplate, resulting in less effective cleaning.

Washer not loaded

as recommended.

Load items in loose heaps evenly around the washplate.

Add only one or two additional items after washer has started.

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

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Whirlpool WET4124HW User guide

Brand: Whirlpool

Model: WET4124HW

Category: Washing machines

Type: User guide

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