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FIRMWARE REINSTALLATION
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Your MP4 Energy has an installed operating system, usually called firmware, that
sometimes needs to be reinstalled.
The process is easy, but has to be performed carefully, and only when it is really
necessary. If you see that the player halts, reboots randomly, or you have problems
to access the memory content from your computer, those are signs that the
firmware might be damaged you should reinstall the latest version available.
IMPORTA NT: First of all, make a backup of the files inside your MP4 Energy that
you want to keep and disconnect the device from your PC, since during the firmware
reinstallation process the memory will be formatted and erased. It is also is very
important to make sure that your computer is virus-free and has no halt/lock
problems.
Follow these steps to reinstall the firmware:
1. Access manually from a web browser from www.energysistem.com.
2. Select your model at the products section and download the latest version
available from the download zone. Note: Make sure the firmware you download is
specific for your model because otherwise you can severely damage the unit.
3. Uncompress the file in your computer. All the firmware compressed files include
installation instructions in PDF format. Follow those instructions closely.
4. Once the process finishes unplug the player off the USB, turn on the unit if it
turned off and wait for the main menu (it may take up to a few minutes).
You can again connect your MP4 Energy to the PC, transfer data to the memory and
enjoy it right away .