Tektronix Phaser 560 User manual

Service Manual

Phaser

®

560 Color Printer

Warning

The following servicing instructions are for

use by qualified service personnel only. To

avoid personal injury, do not perform any

servicing other than that contained in

operating instructions unless you are qualified

to do so.

This printing June 1997

070-9697-00

Copyright

©

1997 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights

reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications.

Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

■

Unpublished — rights reserved under the copyright laws of the United States.

■

Restricted Rights Legend — Use, duplication or disclosures by the government is subject to restrictions as set forth

in subparagraph (c) (1)(ii) of the Rights in Technical Data and Computer Software at DFARS 252.227-7013, or in

subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at FAR 52.227-19, as

applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

®

is a registered trademark of Tektronix, Inc. TekColor™ and Photoﬁne™ are trademarks of Tektronix, Inc.

Phaser™ is a trademark of Tektronix, Inc. for color printers and related products.

Adobe™ and PostScript™ are trademarks of Adobe Systems, Incorporated which may be registered in certain

jurisdictions.

EtherTalk

®

is a registered trademark of Apple Computer, Incorporated.

Times™, Helvetica™, and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

Micronta

®

is a registered trademark of Radio Shack.

Microsoft

®

and Microsoft Windows® are registered trademarks of Microsoft Corporation.

Novell

®

and NetWare

®

are registered trademarks of Novell, Inc.

OS/2

®

is a registered trademark of International Business Machine Corporation.

PANTONE

®

* Colors generated by the Phaser 560 Color Printer are four-color process simulations and may not

match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate

colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiﬁed Pantone-licensed

software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees.

* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.

Sun™ and

Solaris

™

are

trademarks of Sun Microsystems, Incorporated.

reserved. PC/TCP for DOS is based on a set of programs originally designed and developed by the Massachusetts

Institute of Technology. FTP Software has made extensive modiﬁcations and enhancements to the M.I.T. programs.

TokenTalk® is a registered trademark of Apple Computer, Incorporated.

TORX™ is a trademark of TEKTRON.

UNIX 4.3 BSD (and other BSD versions of this operating system) is derived from the University of California at

Berkeley. It is not trademarked.

The X Window System™ is a trademark of Massachusetts Institute of Technology.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

TE/JY/ss

Users safety summary

Terms in manual:

CAUTION Conditions that can result in damage to the product.

WARNING Conditions that can result in personal injury or loss of life.

Power source:

Does not apply more than 250 volts RMS between the supply conductors or between either supply

conductor and ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician for

changes to the cord or connector.

Operation of product:

Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of

explosive gases.

Safety instructions:

Read all installation instructions carefully before you plug the product into a power source.

Terms on product:

CAUTION A personal injury hazard exists that may not be apparent. For example, a panel may

cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Care of product:

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any

excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and

whenever you clean the product.

Ground the product:

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

Laser use caution. Refer to the manual(s) for information:

WARNING:

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can

cause an electrical shock. Electrical product may be hazardous if misused.

!

Service safety summary

For qualiﬁed service personnel only:

Refer also to the preceding Users Safety Summary.

Do not service alone:

Do not perform internal service or adjustment of this product unless another person capable of

rendering ﬁrst aid or resuscitation is present.

Use care when servicing with power on:

Dangerous voltages may exist at several points in this product. To avoid

personal injury, do not touch exposed connections and components while power is on.

Disconnect power before removing the power supply shield, soldering, or replacing components.

Do not wear jewelry:

Remove jewelry prior to servicing. Rings, necklaces, and other metallic objects could come into

contact with dangerous voltages and currents.

Power source:

This product is intended to operate from a power source that will not apply more than 250 volts rms

between the supply conductors or between either supply conductor and ground. A protective ground connection by

way of the grounding conductor in the power cord is essential for safe operation.

This product is certiﬁed under IEC 825 as a Class 1 Laser Product.

9008-78

DANGER:

Invisible laser radiation

when open and interlock

defeated.

AVOID DIRECT

EXPOSURE TO BEAM.

CAUTION:

Invisible laser radiation

when open and

interlocks defeated.

AVOID DIRECT

EXPOSURE TO BEAM.

VORSICHT:

Unsichtbare Laserstrahlung,

wenn Abdeckung geöffnet

und Sicherheitsverriegelung

überbrückt.

NICH DEM STRAHL

AUSSETZEN.

ATTENTION:

Rayonnement laser invisible

dangereux en cas

d'ouverture et lorsque

la sécurité est neutralisée.

EXPOSITION DANGEREUSE

AU FAISCEAU.

Class 3B

PELIGRO:

Cuando se abre y se

invalida el bloqueo, se

producen radiaciones

invisibles de láser.

EVITESE LA

EXPOSICION

DIRECTA A TALES

RAYOS.

´

VARNING:

Osynlig laser-

strálning när denna

del är öppnad och

spärrar är

urkopplade.

STRÅLEN

ÄR FARLIG.

VARNING:

Osynlig laserstrálning

när denna del är

öppnad och spärrar är

urkopplade.

BETRAKTA EJ

STRÅLEN.

VAROI:

Näkymätön

avattaessa ja

suojalukitus

ohitettaessa olet

alttiina lasersäteilylle.

ÄLÄ KATSO

SÄTEESEN.

ADVARSEL:

Usynlig laserstràling

ved abning når

sikkerhedsafbrydere

er ude af funktion.

UNDGÅ UD

ÆTTELSE FOR

STRÅLING.

ADVARSEL:

Usynlig laserstraling

nar deksel åpnes og

sikkerhedslas brytes.

UNNGÅ

EKSPONERING

FOR STRÅLEN.

PJQT4521ZA

Service Manual

v

Contents

1 General Information

The Phaser 560 Color Printer 1-2

RAM and printer capabilities 1-3

Print engine assemblies 1-4

Front panel 1-7

Rear panel 1-9

Network card LEDs 1-11

Test print button 1-11

Health LED 1-12

Media tray type sensing 1-12

Specifications 1-14

Regulatory specifications 1-17

2 Installing the Printer and Drivers

Pre-install questions for customers 2-2

Unpacking 2-5

Printer inventory 2-5

Setting up the printer 2-7

Installing SIMM memory 2-7

Installing a font SIMM 2-7

Installing a network card 2-7

Cabling the printer 2-8

Connecting the printer to a Macintosh 2-8

LocalTalk connection to a Macintosh 2-8

Ethernet connection to a Macintosh 2-8

Connecting the printer to a PC 2-9

Direct connection to a PC 2-9

Networked connection using the Ethernet port 2-9

Networked connection using the Token ring port 2-9

Connecting the printer to a workstation 2-10

Direct connection to the workstation 2-10

Networked connection to a workstation 2-10

Networked connection using the Token Ring port 2-10

Connecting an optional SCSI hard disk drive to the printer 2-11

Connecting the optional CopyStation to the printer 2-12

Turning on the printer 2-13

The startup page 2-13

The configuration page 2-14

vi

Phaser 560 Color Printer

Driver and communication set up 2-21

Installing printer software for Macintosh 2-21

Setting up the Phaser 560 printer driver 2-22

Setting up the Apple LaserWriter 8 printer driver 2-22

Setting up the Phaser 560 GX printer driver 2-23

Installing a printer driver for Microsoft Windows 95 2-24

Installing printer software for Windows NT 4.0 2-26

Installing printer software for Windows NT 3.51 2-28

Installing printer software for Windows 3.1 2-30

Setting up the printer on a network (Windows NT 3.5 and 3.51) 2-32

TCP/IP connection 2-32

AppleTalk connection 2-33

Setting up the printer on a network (Windows NT 4.0) 2-34

To add or update the driver on a Windows NT 4.0 Server or Workstation 2-34

Workstation software - downloadable printer utility files 2-36

PhaserPrint for UNIX software (demo) 2-36

Setting the printer’s IP address using the front panel 2-37

Configuring the printer's serial port for a PC 2-38

Configuring a Novell NetWare 3.x server for the printer 2-40

Configuring NetWare 4.1 in a Windows environment 2-41

Configuring TCP/IP on a UNIX host 2-42

3 Verifying the Printer and Host Connections

Verifying printing from a PC 3-1

Direct DOS connection verification 3-1

Windows 95 driver verification 3-1

Windows 3.1 driver verification 3-2

OS/2 connection verification 3-2

Novell NetWare verification 3-3

Send a print file to the printer 3-3

Using the Error Handler utility 3-4

Verifying printing from a Macintosh 3-5

Selecting the printer via the Chooser 3-5

Printing the directory from a Macintosh 3-6

Verifying that an application communicates to the printer 3-6

Using the Error Handler utility 3-7

Verifying printing from a workstation 3-8

Verifying and printing using the TCP/IP protocols 3-8

Using the Error Handler utility 3-9

Service Manual

vii

4 Key Operator Training

Overview 4-1

Printer controls and indicators 4-2

Loading media 4-2

Customer-replaceable consumables 4-4

Consumables page 4-4

Imaging unit 4-4

Toner cartridges 4-4

Transfer roller 4-4

Fuser 4-5

Fuser roller 4-5

Clearing paper jams 4-5

Cleaning 4-5

Clearing paper jams 4-6

Warranty information 4-7

Service support 4-7

Supplies ordering 4-7

If you need help 4-8

Receiving email update notices 4-9

Downloading files from the Tektronix Color Printer Information Server 4-9

Using the automated fax systems 4-10

Customer Support Hotline 4-11

Service support 4-11

5 Theory of Operation

Overview 5-1

Functional block diagram 5-2

Laser imaging 5-4

Overview 5-4

Pre-exposure 5-6

Electrostatic charging 5-7

Laser exposure 5-8

The laser scanner 5-9

Toner pickup (development) 5-10

Toner transfer to the accumulator belt 5-11

Paper picking 5-12

Toner transfer to paper 5-13

Fusing and exiting 5-14

Print modes 5-15

Printer color correction 5-16

Low voltage power supply 5-17

Image processor board 5-18

Image rendering technology 5-18

viii

Phaser 560 Color Printer

6 Troubleshooting

System power-up sequence 6-1

Print engine troubleshooting 6-2

Testing the print engine 6-2

Verifying printer operation by using its self-test print 6-3

Verifying power supply operation 6-3

Measuring power supply voltages 6-3

Inspecting the power supply fuses 6-4

Safety interlocks 6-5

Testing for a shorted motor 6-6

Media jams and the paper path 6-7

Media-based problems 6-7

Media problems 6-7

Multiple-sheet pick 6-7

The media skews passing through the paper path 6-8

Paper tray indicates empty when it is not 6-8

No paper feeder installed 6-9

No imaging unit installed 6-9

Jams 6-9

Paper mis-picks at the paper tray 6-9

Paper jams midway in the paper feeder 6-10

Paper jams at the second bias transfer roller 6-10

Fuser jams 6-11

Eject jams 6-12

Multi-purpose tray feed jams 6-12

Other problems 6-13

The printer continuously displays “Initializing” 6-13

No toner cartridge installed when it is 6-13

No fuser installed when it is 6-14

No fuser roll installed when it is 6-14

Front door open when it is closed 6-14

Left-side door open when it is not 6-15

High temperature error 6-15

Low temperature error 6-15

High voltage error 6-16

Thermistor open error 6-16

Front panel cycling between READY and WARMING UP 6-16

Error messages 6-17

Print engine error codes 6-17

Service Manual

ix

Printing and print quality problems 6-22

Blank print 6-22

All-black print 6-22

Missing primary color 6-23

Light print 6-23

Repeated spots or lines on print in-line with each other 6-24

Dark vertical line in print 6-24

White horizontal line or band in all the colors of a print 6-24

Vertical lines in the print 6-25

Dirty background 6-25

Mis-transfer, missing portions of toner 6-25

Dark, irregular steaks in all colors 6-25

Ghosting 6-26

Unfused or partially fused printing 6-26

Image is skewed on the paper 6-26

Stains on the back of the print 6-26

No printing on edge of print 6-27

Image is not centered on the print when it should be 6-27

The print is wrinkled 6-27

Macintosh printing problems 6-28

Image never prints 6-28

Image prints in black-and-white 6-28

Image is rotated 90 degrees 6-29

Printer isn’t in the Chooser 6-29

PC DOS printing problems 6-29

Image never prints 6-29

Windows printing problems 6-31

Image never prints 6-31

Blue color on the screen is printing too purple 6-31

Windows message “Problem writing device LPT1: Cancel or Retry” 6-31

Workstation printing problems 6-32

Image never prints 6-32

7 Cleaning and Maintenance

Service preventive maintenance procedure 7-1

Recommended tools 7-2

Cleaning 7-2

Lubrication 7-3

x

Phaser 560 Color Printer

8 FRU Disassembly/Assembly

Required tools 8-1

The printer cabinet 8-2

Upper rear cover 8-2

Lower rear cover 8-2

Top cover 8-2

Left door (for paper feeder access) 8-2

Left side cover 8-2

Front door 8-4

Upper front cover 8-4

Bottom front cover 8-4

Toner level sensor board 8-4

Right side covers (front, rear and lower) 8-5

EMI shields 8-6

Paper feeder 8-7

Paper tray sensor board 8-7

Multi-purpose tray pick roller 8-8

Cork separator pad 8-10

Cartridge selector/eject unit (right door) 8-12

Laser scanner 8-14

Power supply 8-15

Power supply fuse 8-16

Printer rear assemblies 8-17

Engine control board 8-17

Main motor 8-18

Paper feed motor 8-18

Toner cartridge drive motor 8-18

Cleaning board 8-19

Toner cartridge drive unit 8-20

Home position sensor assembly and left door opened switch 8-20

Temperature/humidity sensor board 8-22

Pre-exposure lamp 8-23

Pre-transfer lamp 8-23

High-voltage board 8-24

Tray guides 8-26

Gear train 8-28

Installing a network card 8-30

Image processor board 8-32

Installing an Extended Features SIMM 8-33

Installing RAM SIMMs 8-34

Replacing the code ROM SIMM 8-36

Service Manual

xi

9 Checks and Adjustments

Required tools 9-1

Front panel menu 9-2

Printing test prints 9-4

Print service test prints 9-4

Printing the configuration page 9-4

Printing the demonstration pages 9-4

Printing the print engine’s test print 9-4

Image processor normal indicators 9-5

Image processor hard and soft error indicators 9-5

Printer self-diagnostics 9-6

Resetting NVRAM 9-12

Print engine calibration 9-13

Printer color correction 9-13

Manually setting color corrections 9-13

Checking print registration 9-15

A Field Replaceable Units List

B Test Prints

C Wiring Diagram

Index

xii

Phaser 560 Color Printer

Figures

Figure 1-1

The Phaser 560 Color Printer 1-1

Figure 1-2

Print engine major components 1-4

Figure 1-3

Print engine components (continued) 1-5

Figure 1-4

Print engine sensor, switch and solenoid locations 1-6

Figure 1-5

The front panel and its functions 1-8

Figure 1-6

The Phaser 560 rear panel 1-10

Figure 1-7

Tray switch sensors and actuators 1-13

Figure 2-1

The Phaser 560 and its packaging 2-6

Figure 2-2

Connecting a SCSI hard disk drive to the Phaser 560 2-11

Figure 2-3

Connecting a CopyStation to the Phaser 560 2-12

Figure 5-1

Block diagram of the printer 5-2

Figure 5-2

Laser printing process overview 5-5

Figure 5-3

Pre-exposing the photoconductive belt 5-6

Figure 5-4

Electrostatic charging of the photoconductive belt 5-7

Figure 5-5

Laser exposure of the photoconductive belt 5-8

Figure 5-6

The laser scanner 5-9

Figure 5-7

Toner pickup 5-10

Figure 5-8

Toner transfer to the accumulator belt 5-11

Figure 5-9

Paper picking 5-12

Figure 5-10

Transferring toner to the paper 5-13

Figure 5-11

Fusing the toner to the paper 5-14

Figure 5-12

Print modes and printing dots 5-15

Figure 5-13

The power supply 5-17

Figure 5-14

The image processor graphics pipeline 5-19

Figure 6-1

Measuring the DC voltages (test points) 6-4

Figure 6-2

Door safety interlock switches 6-6

Service Manual

xiii

Figure 8-1

Removing cabinet covers 8-3

Figure 8-2

Removing cabinet covers 8-5

Figure 8-3

Removing the EMI shields 8-6

Figure 8-4

Removing the paper feeder and the paper tray sensor board 8-7

Figure 8-5

Removing the multi-purpose tray pick roller 8-9

Figure 8-6

Removing the cork separator pad 8-11

Figure 8-7

Removing the cartridge selector/eject unit 8-13

Figure 8-8

Removing the laser scanner 8-14

Figure 8-9

Removing the power supply and the fuser installed switch 8-15

Figure 8-10

Replacing the power supply fuse 8-16

Figure 8-11

Removing the engine control board 8-17

Figure 8-12

Removing the main motor, paper-feed motor, toner cartridge drive motor

and cleaning board 8-19

Figure 8-13

Removing the toner cartridge drive unit, home position sensor and

the left door interlock switch 8-21

Figure 8-14

Removing the temperature/humidity sensor board 8-22

Figure 8-15

Removing the pre-exposure lamp and pre-transfer lamp 8-23

Figure 8-16

Removing the high-voltage board 8-25

Figure 8-17

Removing the tray guides 8-27

Figure 8-18

Removing the gear train 8-29

Figure 8-19

Installing a network card in the printer 8-30

Figure 8-20

Removing the image processor board 8-32

Figure 8-21

Installing an Extended Feature SIMM 8-33

Figure 8-22

Installing RAM SIMMs 8-35

Figure 8-23

Installing the code ROM SIMM 8-36

Figure 9-1

Menu map 9-2

Figure 9-2

Menu map (cont.) 9-3

Figure 9-3

Manual color correction reference print 9-14

Figure 9-4

Checking the registration of the toner layers 9-15

Figure A-1

Cabinet FRUs A-2

Figure A-2

Cabinet FRUs A-3

Figure A-3

The internal printer A-5

Figure C-1

Wiring diagram C-1

xiv

Phaser 560 Color Printer

Tables

Table 1-1

Installed RAM and printer capabilities 1-3

Table 1-2

Tray switch sensor combinations 1-12

Table 1-3

Physical dimensions 1-14

Table 1-4

Printer clearances 1-14

Table 1-5

Functional specifications 1-15

Table 1-6

Electrical specifications 1-16

Table 1-7

Environmental specifications 1-16

Table 2-1

Configuration page settings for the Phaser 560 2-14

Table 2-2

Values for modifying the DEVPARAMS.PS file 2-39

Table 6-1

Print engine service error codes 6-17

Table 9-1

Normal power up error codes 9-7

Table 9-2

Normal operation error codes 9-8

Table 9-3

Print engine service test descriptions 9-9

Table A-1

FRU parts list of the printer cabinet A-2

Table A-2

FRU part list of the printer cabinet A-3

Table A-3

FRU parts list of the exploded printer A-4

Table A-4

The internal printer A-6

Table A-5

Supplies and accessories A-6

Service Manual

1-1

Chapter

1

General Information

This service manual contains information useful for troubleshooting, repairing,

adjusting, and maintaining a Tektronix Phaser

®

560 Color Printer. This manual

includes troubleshooting guides, adjustment procedures, a ﬁeld replaceable

units (FRU) list and assembly/disassembly procedures for selected FRUs. To

ensure complete understanding of the product, we recommend participation in

Phaser 560 service training.

Figure 1-1 The Phaser 560 Color Printer

A4

P

A

P

ER

9697-01

A4

P

A

P

ER

1-2

Phaser 560 Color Printer

1

General Information

The Phaser 560 Color Printer

The Phaser 560 Color Printer combines a color laser, continuous-tone print

engine with an image processor supporting Adobe’s PostScript Level 2 page

description language. The image processor features a bi-directional parallel

interface for host communication. Optional network adapter cards to the image

processor allow the printer to communicate on networks using LocalTalk, serial,

Ethernet or Token Ring protocols. The Ethernet network card supports

EtherTalk, Novell and TCP/IP. With the Token Ring network card, the printer

supports Token Ring protocols. The network cards are sometimes referred to as

“smart cards” because each houses its own processor for executing speciﬁc

on-board protocols; only data is transferred from the installed smart card to the

printer’s image processor board. The PCL printer language is also supported.

The Phaser 560 comes standard with 8 Mbytes of RAM which can be

supplemented with one or two additional 16- or 32-Mbyte RAM SIMMs;

maximum capacity is 72 Mbytes. The printer contains 17 standard, built-in

fonts. An additional 22 fonts can be added via an optional snap-in SIMM

(which also enables other extended features).

The standard Phaser 560 prints at a resolution of 600 x 600 dots-per-inch. The

addition of the extended feature (font) SIMM allows the printer to print at

higher resolutions 1200 x 1200 (Premium mode) dots per inch. The extended

feature Phaser 560 also supports image pipelining for greater throughput, a

print collation mode, and a “check print before proceeding with job” mode.

Both printer versions support a 5 page-per-minute, composite-black printing

“Fast Color” mode which prints at 600 x 600 dpi using three passes, cyan,

magenta and yellow, to produce an image instead of the usual four passes, cyan,

magenta, yellow and black. Each printer also features “Presentation” mode

printing in which a paper print is printed with the color settings of a

transparency print. Presentation mode produces the smoothest and brightest

large-area ﬁlls. The printer prints in monochrome at 14 prints per minute.

The printer also feature a SCSI-compatible interface to connect to an external

hard disk drive for additional font storage. An orderable option, the Phaser

CopyStation can also be connected to the printer’s SCSI port to give the printer

the ability to optically copy color images. The printer requires a minimum of

24 Mbytes of RAM to support the Copystation.

The printers support printing on A- and A4-sized paper and transparency ﬁlm

from separate A or A4-size trays. An optional two-tray second feeder (called the

Lower Tray Assembly) is available. The printer supports legal-size paper when

fed manually or from a Legal-size paper tray. The printer requires at least

24 Mbytes of installed RAM to support Legal-size printing. The printer features

a built-in multi-purpose tray from which specialty media, cardstock and

envelopes can be fed. The printer also supports manual feeding using the multi-

purpose tray.

Service Manual

1-3

General Information

1

After being idle for the selected amount of time the printer switches into its

Energy Star mode where it consumes less than 45 watts of power. It “awakens”

upon receiving data at any of its ports.

Print speeds depend on the chosen resolution and selected media. For

resolutions of 600 x 600 (standard), in color, the printer prints at 3.5 pages per

minute (ppm) on paper. Monochrome printing (Fast Monochrome) is at 14 ppm

on paper. Transparency ﬁlm printing is always 1.75 ppm. For 1200 x 1200

(premium) dpi color printing, the printer color prints at 1.75 ppm. Monochrome

printing is at 7 ppm. The printer prints 600 x 600 dpi, composite black (CMY)

draft prints at a rate of 5 pages per minute.

RAM and printer capabilities

The printer features 8 Mbytes of base RAM and two SIMM connectors which

accept both 16- or 32-Mbytes RAM SIMMs. With more memory the printer gains

the capabilities of printing at higher resolutions, printing without having to use

image compression (which trades off less installed RAM for longer image

processing time) and dual frame buffers for printing one image while processing

a second image (which gives greater printing throughput). With additional

RAM memory the printer’s capabilities increase as detailed in the following

table:

Note

The printer must have 24 Mbytes of installed RAM to support Phaser

CopyStation operations and to give the printer the ability to print full

color on legal-size paper.

Table 1-1 Installed RAM and printer capabilities

Print mode 8 Mbytes 24 Mbytes 40 MBytes 56 Mbyte 72 Mbytes

600 x 600 dpi

3.5 ppm

1 frame buffer

with image

compression

1 frame buffer with

no image

compression

2 frame buffers with

no image

compression

2 frame buffers with

no image

compression

4 frame buffers with

no image

compression

1200 x 1200 dpi

1.75 ppm,

extended

feature option

NA

1 frame buffer with

image

compression.

39 fonts

2 frame buffers with

image

compression. Print

collation. 39 fonts

2 frame buffers with

image

compression. Print

collation. 39 fonts

1 frame buffer with

no image

compression. Print

collation. 39 fonts

1-4

Phaser 560 Color Printer

1

General Information

Print engine assemblies

Figure 1-2 Print engine major components

A4

9697-02

Laser scanner

Ozone filter

Pre-exposure lamp

Imaging unit

Paper feeder

Black toner cartridge

Cyan toner cartridge

Magenta toner cartridge

Yellow toner cartridge

Pre-transfer lamp

Fuser

Toner level

sensor board

Paper tray

Toner cartridge

selector/paper

exit unit 

(right door)

Main charger corona unit

Service Manual

1-5

General Information

1

Figure 1-3 Print engine components (continued)

9697-03

Interconnect

board

High voltage

board

Image

processor

board

Toner cartridge

drive unit

Ozone fan

Power

supply

unit

Cleaning board

Temperature/

humidity

sensor board

Paper feed motor

Main motor

Lower door open

sensor

Fuser fan

Engine

control

board

Toner 

cartridge

motor

1-6

Phaser 560 Color Printer

1

General Information

The photoconductive belt position sensor is not illustrated. This optical sensor

marks the home position of the photoconductive belt. It is mounted inside the

customer-replaceable imaging unit.

Figure 1-4 Print engine sensor, switch and solenoid locations

9697-04

Accumulator belt

home position sensor

Scorotron

charger

sensor

Pre-transfer

charger

sensor

Toner level

sensors

(transmitters)

Output tray full

sensor

Paper-empty

sensor

Fuser-exit sensor

Paper tray

type sensors

MPT feed

sensor

Aligning

sensor

Power switch

Left door opened

switch

Transfer roller

position sensor

Transfer waste

bin sensor

Front right door

opened switch

Toner level sensors

(receivers) are mounted

inside the toner cartridge

driver unit

Paper-exit

sensor

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Tektronix Phaser 560 User manual

Tektronix Phaser 560 User manual

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