PRODUCT TROUBLESHOOTING TV-0008-CSR
Date: June 25, 2010
Product: LCD Televisions
Symptom: Timeshift function does not seem to be working correctly.
Applicable Models:
HL32XSL2 HL32XSLW2 HL42XZK42 HLC19K2 HLC19KW2
HL40XSL2 HL40XSLW2 HL55XZK22 HLC22K2 HLC22KW2
HL46XSL2 HL46XSLW2 HL32XK2 HLC22XSLW2 HLC19SL2
HL24XSL2 HL24XSLW2 HL24XK2 HLC24XSLW2 HLC24XK2
HL22XSL2 HL22XSLW2 HL22K2 HL22FW2 HL
22F2
HL19SL2 HL19SLW2
HL19K2 HLC19SLW2
HLC24
XSL2 HLC22XSL2
Solution: Many Memory Devices do not meet the requirements necessary to
properly operate in TimeShift mode.
Some common symptoms associated with the use of a Memory Device that is not
compatible are-
• Time line appears at the bottom of the screen but no recording takes place
• Time line appears to indicate it is recording but play, FF / REW do not work
• Some playback is possible but the image freezes and no remote or manual
functions can be activated. The unit must be unplugged in order to resume
normal operation.
• The chronometer display does not count or counts backwards.
Guidelines for proper operation:
• Only works using TV Tuner as signal source.
• TimeShift device can be –
USB Flash Drive
Compact Flash Card/ using adaptor
SD Card/ using adaptor
• USB Flash Drive must be USB 2 type as well as FAT32 .
• Memory size dictates recording length capability. Recommended to use 4GB or
larger.
• Can only record the program being watched, no timer recordings or 2nd channel
recording capability, when the channel is changed the recording will stop.
• When stop is pressed recording is also no longer accessible.
Key Item to remember: Read / Write speed of Device must be greater than 5MB/sec
in order to work properly.
Below is a list of some compatible devices available in retail outlets or online.
NOTE: Similar devices from other manufacturers may also work, but the read and write
speeds must be greater than 5MB/sec in order to assure proper TimeShift operation.
Alternate card readers may also work but once again they must achieve transfer rates
greater than 5MB/sec.
External Hard Disk Drives
2.5” or 3.5”
Must either be formatted in or
partitioned in FAT32
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