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Warranty Information
One Year Limited Warranty
Savu Inc. hereby warrants this product to be free of material defects in materials and workmanship when installed and operated according to Savu
Inc.’s installation and operating instructions. This Limited Warranty extends to the original purchaser. There are no warranties, express or implied
made or given other than contained in this Limited Warranty. No agent, employee or representative of Savu Inc. has any authority to bind Savu Inc. to
any representation or warranty concerning the Product not contained in this Limited Warranty.
Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION,
AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE
REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT Savu Inc.’S DISCRETION. Savu Inc. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Item Period of Coverage
Heat Exchanger 1 years All other parts 1 years
Free Accessories (Showerhead,hose,regulator etc) 30 days
Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits. Proof of purchase required. Products
repaired will be covered under this Limited Warranty for the remainder of term of the original purchase.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor to the failure of the product:
1. Abuse, misuse, alteration, neglect or misapplication;
2. Improper or inadequate maintenance;
3. Inadequate water quality;
4. Installation in a corrosive or otherwise destructive environment; and failure to ush and clean as instructed in the Instruction Manual.
5. Freeze Damage;
6. Scale buildup;
7. Incorrect gas or water pressure;
8. Acts of force Majeure
Shipping Related Costs:
Within the rst 30 days of purchase, Savu Inc. will cover all ground shipping costs for warranty related issues, excluding AK, HI, Canada, and any
location outside of the continental US. After the rst 30 days of purchase, Savu Inc. will cover all shipping costs to the customer for warranty related
issues, excluding AK, HI, Canada, and any location outside of the continental US. After the rst 30 days of purchase, the customer is responsible for
all shipping to Savu Inc., regardless of reason or circumstance. The method for warranty related shipping will be Ground equivalent with the provider
of Savu Inc.’s choosing.
AK, HI, Canada, and any location outside of the continental US, will be responsible for all shipping costs, regardless of reason or circumstance.
All shipments of any type of product coming to Savu Inc. for any reason must have an RGA for any repairs to be made. Please contact Savu Inc. to
obtain an RGA number prior to shipping anything to Savu Inc.. Failure to do so could result in loss of product. Savu Inc. will not be responsible for
replacement due to loss or damage if these steps are not properly followed.
Savu, Inc. (“Savu”) warrants that for a period of one year from the date of purchase, this
product will be free from defects in material and workmanship. Savu, at its option, will repair or replace this product
or any component of the product found to be defective during the warranty period. Replacement will be made
with a new or remanufactured product or component. If the product is no longer available, replacement may be made
with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Savu dealers,
service centers or retail stores selling Savu® products do not have the right to alter, modify or in any way change
the terms and conditions of this warranty.
This warranty does not cover normal wear of parts, including chips, scratches, abrasions, discoloration or fading from
extended exposure to sunlight or damage resulting from any of the following: negligent use or misuse of the product
use on improper voltage or current, use of non-Savu accessories or parts, use contrary to the operating
instructions or failure to follow maintenance instructions, commercial for-prot or non-prot instructional or rental
applications, disassembly, repair or alteration by anyone other than Savu or an authorized service center.
Further, the warranty does not cover Acts of God, such as re, ood, hurricanes and tornadoes.
Damage from freezing, failure to ush heater after using salt or water with high mineral content voids this warranty.
SAVU, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE WARRANTY. SOME STATES,
PROVINCES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR
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Savu, Inc. • 280 E. Hersey St., Suite 18, Ashland, OR 97520© 2016 Savu, Inc. All Rights reserved.
Savu and Hydro Hammock™ trademarks and
Hydro Heater™ is a trademark of Savu, Inc.