Gateway M1200 User manual

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Contents

1 Checking Out Your Gateway Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Button panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Power switch side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Ports side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Speakers side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hard top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Desktop stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Motion FlexDock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Keyboard with integrated touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Other accessories and upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

General tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Basic safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting your tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing the hard top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning on your tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Pen button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Tablet Input Panel (TIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting the DVD/CD-RW drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the tutorials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

More helpful startup pages and programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

About Windows XP Tablet PC Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the FlexDock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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Travel tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Packing your tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Traveling by air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Additional travel tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Managing power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Battery status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Power management tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

3 Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Changing display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Adjusting brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Adjusting pen properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Tablet and pen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Programming the buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Adding a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Using the modem and network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

LAN and modem tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Going wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Locking your tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using the Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Using Sign-On and Sign-It . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

4 Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing the pen point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Interface/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

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Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Calling Gateway technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

ANotices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

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1

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Checking Out

Your Gateway

Tablet PC

Box contents

Your Gateway Tablet PC box includes:

■ A pen, plus a spare and several replacement tips

■ An AC power adapter and installed battery

■ A soft cloth for cleaning the screen

■ Operating system and software CDs

■ An adjustable desktop stand

■ A docking station

■ A mobile USB keyboard with touchpad

■ A hard top cover

■ A combination DVD/CD-RW drive

Your box also contains any additional accessories you have

ordered.

If any of these components appears on the packing slip but

not in the box, search the packaging again and check the

shipping invoice for information about back orders. If you

still are unable to account for the component, contact

Gateway.

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Chapter 1: Checking Out Your Gateway Tablet PC

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Button panel

Item Icon Primary function Secondary function

(Fn button+button)

Security Opens the Windows Task Manager.

Also used for domain authentication

or logon screen.

None

Hot key 2 Rotates display orientation. Opens Tablet Input Panel.

Can also be reprogrammed.

Hot key 1 Opens Motion Dashboard. Opens Windows Journal.

Can also be reprogrammed.

Cursor pad

■

The edges serve the same

function as the arrow keys on a

keyboard.

■

The center of the cursor pad is the

ENTER key.

Left arrow:

SHIFT+TAB

Right arrow: TAB

Up arrow: PAGE UP

Down arrow: PAGE DOWN

Fn Press the Fn (Function) button with

another button to activate the

button’s secondary function.

None

Esc Equivalent to a keyboard’s

ESC key. ALT+TAB.

Security

Hot key 2

Hot key 1

Cursor pad

Fn

Pen

Esc Status LEDs

3

Button panel

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The status LEDs show you the current activity of system components.

Status LED Meaning

Wireless activity

■

Steady or flashing green: Wireless 802.11b is on

Off: Wireless 802.11b is off

Hard drive

■

Flashing: The hard drive is being read or written to

Battery status

■

Steady green: AC adapter plugged in and battery

fully charged

■

Steady yellow: AC adapter plugged in and battery

charging

■

Steady orange: Battery overheated or defective

■

Flashing green and orange: Battery discharging

abnormally and should be replaced

■

Slow-flashing orange: AC unplugged and battery

less than 10 percent

■

Fast-flashing orange: AC unplugged and battery

less than 5 percent

■

Off: AC unplugged and battery fully discharged or

removed

Power

■

Steady green: Tablet is turned on

■

Flashing green: Tablet is in Standby mode

■

Off: Tablet is off.

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Power switch side

Item Function

Power connector Plug the AC power adapter into this connector. Do not substitute

another adapter or use this connector for any other purpose.

Power switch

■

Turn on the tablet by sliding and holding the switch for about

½ second.

■

When the Gateway Tablet PC is on, slide the switch briefly to

activate Standby (or Hibernate if it is enabled through the Control

Panel’s Power Options Properties dialog box).

■

Sliding and holding the switch for more than 4 seconds (when the

tablet is turned on) will cause a forced shutdown, which is the last

resort when the tablet is completely unresponsive.

Antenna zone The wireless networking antennas are located in this area. Be sure

to keep your hands clear of this zone when using wireless

connectivity in areas where reception is weak.

PC Card slot Holds one Type-II PC Card for networking, memory expansion, or

peripheral connections. A plastic blank ships with the Gateway

Tablet PC, and you can leave it in place whenever the slot is not in

use.

Pen tether

anchor

Use this tether anchor to tether the pen to the tablet.

Power

connector

Power switch

Antenna area Pen tether

anchor

PC Card slot

5

Ports side

www.gateway.com

Ports side

Item Function

Modem Fits a standard RJ-11 connector.

Network Fits a standard RJ-45 interface connector for a 10/100 network.

VGA Fits a standard DB-15 male monitor connector for an external

monitor or LCD projector.

FlexDock Be sure the Gateway Tablet PC sits firmly on the docking

connector.

USB Each Universal Serial Bus port connects a USB 1.1 peripheral

device, such as a keyboard, mouse, printer, or digital camera.

IEEE 1394 Connects IEEE 1394 4-pin peripheral devices such as drives,

video cameras, and other electronics.

Microphone Input jack for microphone. Plugging in an external microphone

disables the built-in microphone.

Headphones Input jack for headphones. Plugging in headphones mutes the

built-in speakers.

Modem

Network

VGA

FlexDock USB

IEEE 1394

Microphone

Headphones

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Speakers side

Item Function

Speakers Outputs sound. Speakers are disabled when headphones are

plugged in.

Speakers

7

Back

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Back

Item Function

Hard drive Contains the 40 GB hard drive.

Battery User-swappable battery.

Battery gauge Push the button next to the LEDs to check the battery’s charge.

Battery latch Slide to remove the battery.

Memory access Access panel for servicing memory.

Antenna zone The wireless networking antennas are located in this area.

Hard drive Battery Battery gauge Battery latch Memory access Antenna

zone

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Accessories

Hard top

Your tablet comes with a hard protective screen cover. The cover fits across the

front of the tablet to protect the display when not in use. Inverted, it attaches

to the back while the tablet is in use.

Desktop stand

Open the desktop stand to different widths to change the Gateway Tablet PC’s

display angle. The wider you open the stand, the more the Gateway Tablet PC

tilts back.

Some connectors may interfere with the tablet’s seating in the desktop stand.

You can change the tablet’s orientation 180° (by pressing Hot Key 2 twice for

secondary landscape orientation) to use the tablet with the port side up. If you

regularly connect several peripheral accessories to your tablet, consider using

the FlexDock.

9

Accessories

www.gateway.com

Motion FlexDock

The Motion FlexDock, a desktop docking station, includes most of the tablet’s

peripheral device connectors.

■ LAN (RJ-45)

■ IEEE 1394

■ USB ports (2 rear, 1 front)

■ Microphone jack

■ Headphone jack

■ VGA monitor

■ AC power adapter connector

The tablet joins the FlexDock at the docking connector in the center of the

frame holder. Be sure the tablet sits firmly on the connector to access all ports.

■ The silver crossbar adjusts to support the tablet at a range of angles for

viewing and writing.

■ In addition to the two USB ports on the back, the FlexDock includes an

extra USB port on the front for convenience.

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■ When using the tablet’s modem, plug the telephone cord into the tablet

through the cutout on the front of the FlexDock.

■ The FlexDock senses and automatically adjusts the tablet’s display

orientation when rotated between Primary Landscape and Primary Portrait

modes. When you are ready to move from desktop to mobile mode, the

FlexDock is completely Grab-and-Go. This means you can safely lift the

tablet out of the FlexDock without shutting down, putting the tablet in

Standby mode, or stopping any peripherals through Windows XP. However,

you must disconnect the modem cable before removing the tablet.

Keyboard with integrated touchpad

Your tablet comes with an external USB keyboard with integrated touchpad.

Plug the keyboard into any USB port on the tablet or FlexDock.

The touchpad has a scroll zone similar to a scroll wheel on a mouse. Press on

the right edge of the touchpad surface and drag your finger up to scroll

backward through a document or drag down to scroll forward.

Other accessories and upgrades

Gateway and Motion offer a variety of ways to customize and upgrade your

Gateway Tablet PC. You can order:

■ Additional SO-DIMM memory modules for total memory up to 1 GB

■ Additional peripherals, such as desktop speakers and headsets, and a flash

memory drive

11

Accessories

www.gateway.com

Available accessories and upgrades can be found on the Gateway Web site at

accessories.gateway.com

and Motion’s Web site at

www.motioncomputing.com

.

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Specifications

Item Description

Tablet

CPU Intel Pentium IIIM, 866 MHz

Chipset Intel 830MG

Memory Minimum 256 MB base memory (user upgradable to 1 GB)

PC133 SO-DIMM sockets (2)

Hard drive 40 GB

I/O Microphone in

Headphone out

DC power in

USB 1.1 (2)

IEEE 1394

RJ-11

RJ-45

VGA monitor

FlexDock docking connector

Buttons Portrait/landscape rotation key with available secondary function

Cursor pad

Fn key

Security button (equivalent to

CTRL+ALT+DELETE)

Programmable hot keys with secondary functions (2)

PC Card controller O2 Micro OZ6912T PCI Cardbus

PC Card slot Single Type-II PCMCIA cardbus slot

Audio Sigmatel AC 97 audio codec

Display 12.1-inch XGA TFT LCD

Graphics Intel 830 MG integrated graphics with UMA rotational support

Pointing device Wacom active digitizer pen with single button

13

Specifications

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Docking Desktop FlexDock (microphone in, headphone out, DC power in,

USB × 3, IEEE 1394, RJ-45, VGA, docking connector)

LED status indicators Power/Standby, Battery Status, Hard Drive Access, Wireless Activity

Software (standard) Microsoft Windows XP Tablet PC Edition, Adobe

®

Acrobat

®

, Motion

Dashboard, Sign-On, online documentation, drivers.

Communications

Ethernet 10/100: Realtek RTL8100B LAN on system board

Modem PCTel soft modem built in, V.92 56.6Kbps/15.5Kbps transceiver fax

Wireless Gemtek 802.11b via Type-IIIA mini PCI interface

Battery/power

management

Battery Type 6 prismatic Li-ion cells, Smbus control, 40 Whr

Battery Life Maximum 4 hours with battery mark 4.0

Physical

characteristics

Size 11.7 × 9.4 × 0.90 inches (296 mm × 240 mm × 22 mm)

Carrying weight <3.0 lbs. (1.36 KG)

External peripherals

USB keyboard with integrated touchpad, USB DVD/CD-RW drive

Agency certifications

Tablet UL1950, CUL, FCC, ICES-003, CB REPORT, CE Mark, TUV EN950,

VCCI, IEC 61000-4-2

Adapter CUL, UL1950, CE Mark, TUV EN950, CB report, MITI

Battery CUL, UL1950, CE Mark, TUV EN950

Telecom FCC part 68, CTR21, JATE

EMC FCC - Class B, Industry Canada - ICES-003- Class B, CE, EN 55022,

EN ff024, EN 61000-3-2, EN6000-3-3, EN 55011

Item Description

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15

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Getting Started

Safety instructions

Certain precautions should be observed to further reduce

the risk of personal injury or damage to the tablet.

General tips

■ When setting up the tablet for work, place it on a level

surface.

■ Before you clean your tablet, turn if off, unplug it from

its power source, and remove the battery.

■ Do not push objects into air vents or openings of your

tablet. Doing so can cause fire or electric shock by

shorting out interior components.

■ Handle components with care. Hold a component such

as a memory module by its edges, not its pins.

■ When you disconnect a cable, pull on its connector, not

on the cable itself. As you pull out the connector, keep

it evenly aligned to avoid bending any connector pins.

Also, before you connect a cable make sure both

connectors are correctly oriented and aligned.

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Chapter 2: Getting Started

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■ Use of mobile phones can interfere with the sound system. The tablet

operation is not impaired but we recommend that a distance of 30 cm be

maintained between the tablet and the mobile phone.

■ When you move your tablet between environments with very different

humidity or temperature ranges, condensation may form on or within the

tablet. To avoid damaging the tablet, allow sufficient time for the moisture

to evaporate before using the tablet.

■ When traveling, do not check the tablet as baggage. You can put your tablet

through an X-ray security machine, but never put your tablet through a

metal detector. If you have the tablet checked by hand, be sure to have a

charged battery available in case you are asked to turn on the tablet.

■ When traveling with the hard drive removed from the tablet, wrap the

drive in a non-conducting material, such as cloth or paper.

■ When traveling, do not place the tablet in overhead storage compartments

where it could slide around. Do not drop your tablet or subject it to other

physical shocks.

■ To completely turn off all tablet power, turn the tablet off, remove the

battery, and disconnect the AC adapter from the electrical outlet.

■ Do not apply heavy pressure to the tablet or subject it to strong impact.

Excessive pressure or impact can cause damage to tablet components or

otherwise cause malfunctions.

■ Some PC Cards can become hot with prolonged use. Overheating of a

PC Card can result in errors or instability in the card’s operation. Be careful

when you remove a PC Card that has been used for extended periods.

Warning The base of the tablet can become very warm. Although

the temperature will not be too hot to the touch, prolonged

physical contact may result in a temporary heat imprint on

the skin. We recommend that prolonged physical contact

be avoided.

If the tablet has been in use for a long time, avoid direct

contact with the metal plate supporting the ports because

it can become hot.

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Gateway M1200 User manual

Gateway M1200 User manual

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