Epson XP-15000 User guide

Brand: Epson

Model: XP-15000

Category: Print & Scan

Type: User guide

Start Here

7 Follow the on-screen instructions to adjust the print

quality of your product.

Note:

• You need to load paper before you can adjust the print quality.

See “Load paper” below for details.

• Select Adjust Later if you want to adjust the print quality later.

For more information, see the online User’s Guide.

Load paper

See the online User’s Guide for information about available

paper types and sizes, loading capacity, rear feed loading, and

loading CD/DVD/Blu-ray™ discs.

Output tray

Paper

cassette

1 Lower the front cover until it clicks.

2 Pull out the paper cassette.

3 Slide the side edge guides outward and set the front edge

guide to the paper size you are using.

4 Insert the paper with the glossy or printable side

facedown.

Note: Make sure the paper is loaded against the back of the

cassette and not sticking out from the front of the cassette.

Read these instructions before using your product.

Note for Spanish speakers/Nota para hispanohablantes:

Para obtener instrucciones de configuración en español, consulte la Guía

de instalación en www.epson.com/support/xp15000sp (requiere una

conexión a Internet).

Unpack

Protective

material

Ink cap

storage bag

Note:

• Do not open ink cartridge packages until you are ready to install the

ink. Cartridges are vacuum packed to maintain reliability.

• Do not throw away the protective material shown above. Tape this

piece to the top of the ink cartridge holder when transporting your

product. For more information, see the online User’s Guide.

• The CD/DVD tray is stored in the bottom of the paper cassette.

1 Remove all protective materials from the product.

2 Open the printer cover and remove all protective materials

from inside the product.

3 Close the printer cover.

Turn on and configure

1 Connect the power cord to the back of the printer and to

an electrical outlet.

Caution: Do not connect to your computer yet.

2 Turn on the product, then adjust the control panel.

3 Select your language.

Note:

• You can change this setting later using the product’s control

panel. For more information, see the online User’s Guide.

• If an error message appears, turn off the product and check

that no protective material has been left inside the product.

Install ink cartridges

Caution: Keep ink cartridges out of the reach of children and do not

drink the ink.

1 Open the printer cover.

Caution: Do not touch the flat, white cable or the print head

path.

2 Unpack the ink cartridges.

Caution:

• Do not shake the ink cartridges.

•

Do not touch the areas shown below. Doing so may prevent

normal operation and printing.

3 Remove the cap from each ink cartridge. Store the caps in

the included plastic bag.

Note: Save the caps and use them to recap the ink cartridges

after removing them for storage or disposal.

4 Insert the cartridges at an angle in the holder for each

color. Press each cartridge down until it clicks.

5 Close the printer cover.

6 The printer starts charging the ink. Ink charging takes

approximately 10 minutes. When you see a completion

message on the printer’s LCD screen, charging is ﬁnished.

Caution: Don’t turn off the printer while it is charging or you’ll

waste ink.

Note:

• The printer is designed for use with Epson

cartridges only, not

third-party cartridges or ink.

• The cartridges included with the printer are designed for

printer set up and not for resale. After some ink is used for

charging, the rest is available for printing.

XP-15000

4135251 Rev.0

1-F C

4135251 Rev.0

1-F M

4135251 Rev.0

1-F Y

4135251 Rev.0

1-F K

Start Here

7 Follow the on-screen instructions to adjust the print

quality of your product.

Note:

• You need to load paper before you can adjust the print quality.

See “Load paper” below for details.

• Select Adjust Later if you want to adjust the print quality later.

For more information, see the online User’s Guide.

Load paper

See the online User’s Guide for information about available

paper types and sizes, loading capacity, rear feed loading, and

loading CD/DVD/Blu-ray™ discs.

Output tray

Paper

cassette

1 Lower the front cover until it clicks.

2 Pull out the paper cassette.

3 Slide the side edge guides outward and set the front edge

guide to the paper size you are using.

4 Insert the paper with the glossy or printable side

facedown.

Note: Make sure the paper is loaded against the back of the

cassette and not sticking out from the front of the cassette.

Read these instructions before using your product.

Note for Spanish speakers/Nota para hispanohablantes:

Para obtener instrucciones de configuración en español, consulte la Guía

de instalación en www.epson.com/support/xp15000sp (requiere una

conexión a Internet).

Unpack

Protective

material

Ink cap

storage bag

Note:

• Do not open ink cartridge packages until you are ready to install the

ink. Cartridges are vacuum packed to maintain reliability.

• Do not throw away the protective material shown above. Tape this

piece to the top of the ink cartridge holder when transporting your

product. For more information, see the online User’s Guide.

• The CD/DVD tray is stored in the bottom of the paper cassette.

1 Remove all protective materials from the product.

2 Open the printer cover and remove all protective materials

from inside the product.

3 Close the printer cover.

Turn on and configure

1 Connect the power cord to the back of the printer and to

an electrical outlet.

Caution: Do not connect to your computer yet.

2 Turn on the product, then adjust the control panel.

3 Select your language.

Note:

• You can change this setting later using the product’s control

panel. For more information, see the online User’s Guide.

• If an error message appears, turn off the product and check

that no protective material has been left inside the product.

Install ink cartridges

Caution: Keep ink cartridges out of the reach of children and do not

drink the ink.

1 Open the printer cover.

Caution: Do not touch the flat, white cable or the print head

path.

2 Unpack the ink cartridges.

Caution:

• Do not shake the ink cartridges.

•

Do not touch the areas shown below. Doing so may prevent

normal operation and printing.

3 Remove the cap from each ink cartridge. Store the caps in

the included plastic bag.

Note: Save the caps and use them to recap the ink cartridges

after removing them for storage or disposal.

4 Insert the cartridges at an angle in the holder for each

color. Press each cartridge down until it clicks.

5 Close the printer cover.

6 The printer starts charging the ink. Ink charging takes

approximately 10 minutes. When you see a completion

message on the printer’s LCD screen, charging is ﬁnished.

Caution: Don’t turn off the printer while it is charging or you’ll

waste ink.

Note:

• The printer is designed for use with Epson

cartridges only, not

third-party cartridges or ink.

• The cartridges included with the printer are designed for

printer set up and not for resale. After some ink is used for

charging, the rest is available for printing.

XP-15000

4135251 Rev.0

1-F C

4135251 Rev.0

1-F M

4135251 Rev.0

1-F Y

4135251 Rev.0

1-F K

4 When you see the Select Your Connection screen, select

one of the following:

• Wireless connection

In most cases, the software installer automatically

attempts to set up your wireless connection. If setup

is unsuccessful, you may need to enter your network

name (SSID) and password.

• Direct USB connection

Make sure you have a USB cable (not included).

• Wired network connection

Make sure you have an Ethernet cable (not included).

Mobile printing

Connect wirelessly from your smartphone, tablet, or computer.

Print documents and photos from across the room or around

the world:

• Print directly from your iOS device. Simply connect your

printer and device to the same network and tap the action

icon to select the print option.

• Use Epson Print Enabler (free from Google Play™) with

Android™ devices (v4.4 or later). Then connect your printer

and device to the same network and tap the menu icon to

select the print option.

• Print remotely with Epson Connect™ and Google Cloud

Print™. See your online User’s Guide for instructions or

learn more at www.epson.com/connect (U.S.) or

www.epson.ca/connect (Canada).

Any problems?

Network setup was unsuccessful.

• Make sure you select the right network name (SSID).

• Restart your router (turn it off and then on), then try to

connect to it again.

• The printer can only connect to a network that supports

2.4 GHz connections. If your router offers both 2.4 GHz

and 5 GHz connections, make sure 2.4 GHz is enabled.

• If you see a ﬁrewall alert message, click Unblock or Allow

to let setup continue.

• If your network has security enabled, make sure you enter

your network password (WEP key or WPA passphrase)

correctly. Be sure to enter your password in the correct

case.

Need paper and ink?

Ensure peak performance and brilliant results

with Genuine Epson Ink and specialty papers,

engineered speciﬁcally for Epson printers. Find

Genuine Epson Ink and specialty papers at

www.epson.com (U.S. sales) or www.epson.ca

(Canadian sales) and at Epson authorized

resellers. Call 800-GO-EPSON (800-463-7766).

XP-15000 replacement ink cartridges

Color Standard-capacity High-capacity

Black 312 312XL

Cyan 312 312XL

Magenta 312 312XL

Yellow 312 312XL

Red — 314XL

Gray — 314XL

EPSON and Claria are registered trademarks, Epson Connect is a trademark, and EPSON

Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for

Excellence is a trademark of Epson America, Inc.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.

Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.

General Notice: Other product names used herein are for identification purposes only and may

be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Printed in XXXXXX CPD-54604

5 Slide the side edge guides against the paper, but not too

tight. Make sure the paper is under the arrow mark for

your paper type. For more information, see the online

User’s Guide.

6 Keep the cassette ﬂat as you insert it all the way, then

close the front cover.

7 Select the paper settings on the product’s control panel.

Install software

Note: If your computer does not have a CD/DVD drive or you are

using a Mac, an Internet connection is required to obtain the product

software.

To print from a Chromebook™, go to

www.epson.com/support/gcp (U.S.) or

www.epson.ca/support/gcp (Canada) for instructions.

1 Make sure the product is NOT CONNECTED to your

computer.

Windows

: If you see a Found New Hardware screen, click

Cancel and disconnect the USB cable.

2 Insert the product CD or download and run your

product’s software package. For the latest software,

visit www.epson.com/support/xp15000 (U.S.) or

www.epson.ca/support/xp15000 (Canada).

3 Follow the instructions on the screen to run the setup

program.

Mac: Make sure you install Epson Software Updater to receive

firmware and software updates for your product.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are any gaps in the printout.

Then clean the print head, if necessary. See the online User’s

Guide for more information.

The product’s screen is dark.

Make sure your product is turned on, and press any button to

wake it from sleep mode.

Setup is unable to find my product after connecting it

with a USB cable.

Make sure the product is turned on and securely connected as

shown:

Any questions?

User’s Guide

Windows: Click the icon on your desktop or Apps screen to

access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to

access the online User’s Guide.

If you don’t have a User’s Guide icon, go to the Epson website,

as shown below.

Technical support

Visit www.epson.com/support (U.S.) or

www.epson.ca/support (Canada) and search for your product

to download drivers, view manuals, get FAQs, or contact

Epson.

Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am

to 8 pm, Paciﬁc Time, Monday through Friday, and 7 am to

4 pm, Paciﬁc Time, Saturday. Days and hours of support are

subject to change without notice. Toll or long distance charges

may apply.

Recycling

Epson offers a recycling program for end of life hardware and

ink cartridges. Please go to www.epson.com/recycle (U.S.)

or www.epson.ca/recycle (Canada) for information on how to

return your products for proper disposal.

4135251 Rev.0

1-B C

4135251 Rev.0

1-B M

4135251 Rev.0

1-B Y

4135251 Rev.0

1-B K

4 When you see the Select Your Connection screen, select

one of the following:

• Wireless connection

In most cases, the software installer automatically

attempts to set up your wireless connection. If setup

is unsuccessful, you may need to enter your network

name (SSID) and password.

• Direct USB connection

Make sure you have a USB cable (not included).

• Wired network connection

Make sure you have an Ethernet cable (not included).

Mobile printing

Connect wirelessly from your smartphone, tablet, or computer.

Print documents and photos from across the room or around

the world:

• Print directly from your iOS device. Simply connect your

printer and device to the same network and tap the action

icon to select the print option.

• Use Epson Print Enabler (free from Google Play™) with

Android™ devices (v4.4 or later). Then connect your printer

and device to the same network and tap the menu icon to

select the print option.

• Print remotely with Epson Connect™ and Google Cloud

Print™. See your online User’s Guide for instructions or

learn more at www.epson.com/connect (U.S.) or

www.epson.ca/connect (Canada).

Any problems?

Network setup was unsuccessful.

• Make sure you select the right network name (SSID).

• Restart your router (turn it off and then on), then try to

connect to it again.

• The printer can only connect to a network that supports

2.4 GHz connections. If your router offers both 2.4 GHz

and 5 GHz connections, make sure 2.4 GHz is enabled.

• If you see a ﬁrewall alert message, click Unblock or Allow

to let setup continue.

• If your network has security enabled, make sure you enter

your network password (WEP key or WPA passphrase)

correctly. Be sure to enter your password in the correct

case.

Need paper and ink?

Ensure peak performance and brilliant results

with Genuine Epson Ink and specialty papers,

engineered speciﬁcally for Epson printers. Find

Genuine Epson Ink and specialty papers at

www.epson.com (U.S. sales) or www.epson.ca

(Canadian sales) and at Epson authorized

resellers. Call 800-GO-EPSON (800-463-7766).

XP-15000 replacement ink cartridges

Color Standard-capacity High-capacity

Black 312 312XL

Cyan 312 312XL

Magenta 312 312XL

Yellow 312 312XL

Red — 314XL

Gray — 314XL

EPSON and Claria are registered trademarks, Epson Connect is a trademark, and EPSON

Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for

Excellence is a trademark of Epson America, Inc.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.

Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.

General Notice: Other product names used herein are for identification purposes only and may

be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

Printed in XXXXXX CPD-54604

5 Slide the side edge guides against the paper, but not too

tight. Make sure the paper is under the arrow mark for

your paper type. For more information, see the online

User’s Guide.

6 Keep the cassette ﬂat as you insert it all the way, then

close the front cover.

7 Select the paper settings on the product’s control panel.

Install software

Note: If your computer does not have a CD/DVD drive or you are

using a Mac, an Internet connection is required to obtain the product

software.

To print from a Chromebook™, go to

www.epson.com/support/gcp (U.S.) or

www.epson.ca/support/gcp (Canada) for instructions.

1 Make sure the product is NOT CONNECTED to your

computer.

Windows

: If you see a Found New Hardware screen, click

Cancel and disconnect the USB cable.

2 Insert the product CD or download and run your

product’s software package. For the latest software,

visit www.epson.com/support/xp15000 (U.S.) or

www.epson.ca/support/xp15000 (Canada).

3 Follow the instructions on the screen to run the setup

program.

Mac: Make sure you install Epson Software Updater to receive

firmware and software updates for your product.

There are lines or incorrect colors in my printouts.

Run a nozzle check to see if there are any gaps in the printout.

Then clean the print head, if necessary. See the online User’s

Guide for more information.

The product’s screen is dark.

Make sure your product is turned on, and press any button to

wake it from sleep mode.

Setup is unable to find my product after connecting it

with a USB cable.

Make sure the product is turned on and securely connected as

shown:

Any questions?

User’s Guide

Windows: Click the icon on your desktop or Apps screen to

access the online User’s Guide.

Mac: Click the icon in Applications/Epson Software/Guide to

access the online User’s Guide.

If you don’t have a User’s Guide icon, go to the Epson website,

as shown below.

Technical support

Visit www.epson.com/support (U.S.) or

www.epson.ca/support (Canada) and search for your product

to download drivers, view manuals, get FAQs, or contact

Epson.

Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am

to 8 pm, Paciﬁc Time, Monday through Friday, and 7 am to

4 pm, Paciﬁc Time, Saturday. Days and hours of support are

subject to change without notice. Toll or long distance charges

may apply.

Recycling

Epson offers a recycling program for end of life hardware and

ink cartridges. Please go to www.epson.com/recycle (U.S.)

or www.epson.ca/recycle (Canada) for information on how to

return your products for proper disposal.

4135251 Rev.0

1-B C

4135251 Rev.0

1-B M

4135251 Rev.0

1-B Y

4135251 Rev.0

1-B K

Epson XP-15000 User guide

Epson XP-15000 User guide

Related papers

Other documents