Start Here
7 Follow the on-screen instructions to adjust the print
quality of your product.
Note:
• You need to load paper before you can adjust the print quality.
See “Load paper” below for details.
• Select Adjust Later if you want to adjust the print quality later.
For more information, see the online User’s Guide.
4
Load paper
See the online User’s Guide for information about available
paper types and sizes, loading capacity, rear feed loading, and
loading CD/DVD/Blu-ray™ discs.
Output tray
Paper
cassette
1 Lower the front cover until it clicks.
2 Pull out the paper cassette.
3 Slide the side edge guides outward and set the front edge
guide to the paper size you are using.
4 Insert the paper with the glossy or printable side
facedown.
Note: Make sure the paper is loaded against the back of the
cassette and not sticking out from the front of the cassette.
Read these instructions before using your product.
Note for Spanish speakers/Nota para hispanohablantes:
Para obtener instrucciones de configuración en español, consulte la Guía
de instalación en www.epson.com/support/xp15000sp (requiere una
conexión a Internet).
1
Unpack
Protective
material
Ink cap
storage bag
Note:
• Do not open ink cartridge packages until you are ready to install the
ink. Cartridges are vacuum packed to maintain reliability.
• Do not throw away the protective material shown above. Tape this
piece to the top of the ink cartridge holder when transporting your
product. For more information, see the online User’s Guide.
• The CD/DVD tray is stored in the bottom of the paper cassette.
1 Remove all protective materials from the product.
2 Open the printer cover and remove all protective materials
from inside the product.
3 Close the printer cover.
2
Turn on and configure
1 Connect the power cord to the back of the printer and to
an electrical outlet.
Caution: Do not connect to your computer yet.
2 Turn on the product, then adjust the control panel.
3 Select your language.
Note:
• You can change this setting later using the product’s control
panel. For more information, see the online User’s Guide.
• If an error message appears, turn off the product and check
that no protective material has been left inside the product.
3
Install ink cartridges
Caution: Keep ink cartridges out of the reach of children and do not
drink the ink.
1 Open the printer cover.
Caution: Do not touch the flat, white cable or the print head
path.
2 Unpack the ink cartridges.
Caution:
• Do not shake the ink cartridges.
•
Do not touch the areas shown below. Doing so may prevent
normal operation and printing.
3 Remove the cap from each ink cartridge. Store the caps in
the included plastic bag.
Note: Save the caps and use them to recap the ink cartridges
after removing them for storage or disposal.
4 Insert the cartridges at an angle in the holder for each
color. Press each cartridge down until it clicks.
5 Close the printer cover.
6 The printer starts charging the ink. Ink charging takes
approximately 10 minutes. When you see a completion
message on the printer’s LCD screen, charging is finished.
Caution: Don’t turn off the printer while it is charging or you’ll
waste ink.
Note:
• The printer is designed for use with Epson
®
cartridges only, not
third-party cartridges or ink.
• The cartridges included with the printer are designed for
printer set up and not for resale. After some ink is used for
charging, the rest is available for printing.
XP-15000
4135251 Rev.0
1-F C
4135251 Rev.0
1-F M
4135251 Rev.0
1-F Y
4135251 Rev.0
1-F K
Start Here
7 Follow the on-screen instructions to adjust the print
quality of your product.
Note:
• You need to load paper before you can adjust the print quality.
See “Load paper” below for details.
• Select Adjust Later if you want to adjust the print quality later.
For more information, see the online User’s Guide.
4
Load paper
See the online User’s Guide for information about available
paper types and sizes, loading capacity, rear feed loading, and
loading CD/DVD/Blu-ray™ discs.
Output tray
Paper
cassette
1 Lower the front cover until it clicks.
2 Pull out the paper cassette.
3 Slide the side edge guides outward and set the front edge
guide to the paper size you are using.
4 Insert the paper with the glossy or printable side
facedown.
Note: Make sure the paper is loaded against the back of the
cassette and not sticking out from the front of the cassette.
Read these instructions before using your product.
Note for Spanish speakers/Nota para hispanohablantes:
Para obtener instrucciones de configuración en español, consulte la Guía
de instalación en www.epson.com/support/xp15000sp (requiere una
conexión a Internet).
1
Unpack
Protective
material
Ink cap
storage bag
Note:
• Do not open ink cartridge packages until you are ready to install the
ink. Cartridges are vacuum packed to maintain reliability.
• Do not throw away the protective material shown above. Tape this
piece to the top of the ink cartridge holder when transporting your
product. For more information, see the online User’s Guide.
• The CD/DVD tray is stored in the bottom of the paper cassette.
1 Remove all protective materials from the product.
2 Open the printer cover and remove all protective materials
from inside the product.
3 Close the printer cover.
2
Turn on and configure
1 Connect the power cord to the back of the printer and to
an electrical outlet.
Caution: Do not connect to your computer yet.
2 Turn on the product, then adjust the control panel.
3 Select your language.
Note:
• You can change this setting later using the product’s control
panel. For more information, see the online User’s Guide.
• If an error message appears, turn off the product and check
that no protective material has been left inside the product.
3
Install ink cartridges
Caution: Keep ink cartridges out of the reach of children and do not
drink the ink.
1 Open the printer cover.
Caution: Do not touch the flat, white cable or the print head
path.
2 Unpack the ink cartridges.
Caution:
• Do not shake the ink cartridges.
•
Do not touch the areas shown below. Doing so may prevent
normal operation and printing.
3 Remove the cap from each ink cartridge. Store the caps in
the included plastic bag.
Note: Save the caps and use them to recap the ink cartridges
after removing them for storage or disposal.
4 Insert the cartridges at an angle in the holder for each
color. Press each cartridge down until it clicks.
5 Close the printer cover.
6 The printer starts charging the ink. Ink charging takes
approximately 10 minutes. When you see a completion
message on the printer’s LCD screen, charging is finished.
Caution: Don’t turn off the printer while it is charging or you’ll
waste ink.
Note:
• The printer is designed for use with Epson
®
cartridges only, not
third-party cartridges or ink.
• The cartridges included with the printer are designed for
printer set up and not for resale. After some ink is used for
charging, the rest is available for printing.
XP-15000
4135251 Rev.0
1-F C
4135251 Rev.0
1-F M
4135251 Rev.0
1-F Y
4135251 Rev.0
1-F K
4 When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Use Epson Print Enabler (free from Google Play™) with
Android™ devices (v4.4 or later). Then connect your printer
and device to the same network and tap the menu icon to
select the print option.
• Print remotely with Epson Connect™ and Google Cloud
Print™. See your online User’s Guide for instructions or
learn more at www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada).
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz
and 5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
Need paper and ink?
Ensure peak performance and brilliant results
with Genuine Epson Ink and specialty papers,
engineered specifically for Epson printers. Find
Genuine Epson Ink and specialty papers at
www.epson.com (U.S. sales) or www.epson.ca
(Canadian sales) and at Epson authorized
resellers. Call 800-GO-EPSON (800-463-7766).
XP-15000 replacement ink cartridges
Color Standard-capacity High-capacity
Black 312 312XL
Cyan 312 312XL
Magenta 312 312XL
Yellow 312 312XL
Red — 314XL
Gray — 314XL
EPSON and Claria are registered trademarks, Epson Connect is a trademark, and EPSON
Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for
Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2017 Epson America, Inc., 8/17
Printed in XXXXXX CPD-54604
5 Slide the side edge guides against the paper, but not too
tight. Make sure the paper is under the arrow mark for
your paper type. For more information, see the online
User’s Guide.
6 Keep the cassette flat as you insert it all the way, then
close the front cover.
7 Select the paper settings on the product’s control panel.
5
Install software
Note: If your computer does not have a CD/DVD drive or you are
using a Mac, an Internet connection is required to obtain the product
software.
To print from a Chromebook™, go to
www.epson.com/support/gcp (U.S.) or
www.epson.ca/support/gcp (Canada) for instructions.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows
®
: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD or download and run your
product’s software package. For the latest software,
visit www.epson.com/support/xp15000 (U.S.) or
www.epson.ca/support/xp15000 (Canada).
3 Follow the instructions on the screen to run the setup
program.
Mac: Make sure you install Epson Software Updater to receive
firmware and software updates for your product.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and press any button to
wake it from sleep mode.
Setup is unable to find my product after connecting it
with a USB cable.
Make sure the product is turned on and securely connected as
shown:
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as shown below.
Technical support
Visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your product
to download drivers, view manuals, get FAQs, or contact
Epson.
Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am
to 8 pm, Pacific Time, Monday through Friday, and 7 am to
4 pm, Pacific Time, Saturday. Days and hours of support are
subject to change without notice. Toll or long distance charges
may apply.
Recycling
Epson offers a recycling program for end of life hardware and
ink cartridges. Please go to www.epson.com/recycle (U.S.)
or www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
4135251 Rev.0
1-B C
4135251 Rev.0
1-B M
4135251 Rev.0
1-B Y
4135251 Rev.0
1-B K
4 When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Use Epson Print Enabler (free from Google Play™) with
Android™ devices (v4.4 or later). Then connect your printer
and device to the same network and tap the menu icon to
select the print option.
• Print remotely with Epson Connect™ and Google Cloud
Print™. See your online User’s Guide for instructions or
learn more at www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada).
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz
and 5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
Need paper and ink?
Ensure peak performance and brilliant results
with Genuine Epson Ink and specialty papers,
engineered specifically for Epson printers. Find
Genuine Epson Ink and specialty papers at
www.epson.com (U.S. sales) or www.epson.ca
(Canadian sales) and at Epson authorized
resellers. Call 800-GO-EPSON (800-463-7766).
XP-15000 replacement ink cartridges
Color Standard-capacity High-capacity
Black 312 312XL
Cyan 312 312XL
Magenta 312 312XL
Yellow 312 312XL
Red — 314XL
Gray — 314XL
EPSON and Claria are registered trademarks, Epson Connect is a trademark, and EPSON
Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Designed for
Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2017 Epson America, Inc., 8/17
Printed in XXXXXX CPD-54604
5 Slide the side edge guides against the paper, but not too
tight. Make sure the paper is under the arrow mark for
your paper type. For more information, see the online
User’s Guide.
6 Keep the cassette flat as you insert it all the way, then
close the front cover.
7 Select the paper settings on the product’s control panel.
5
Install software
Note: If your computer does not have a CD/DVD drive or you are
using a Mac, an Internet connection is required to obtain the product
software.
To print from a Chromebook™, go to
www.epson.com/support/gcp (U.S.) or
www.epson.ca/support/gcp (Canada) for instructions.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows
®
: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD or download and run your
product’s software package. For the latest software,
visit www.epson.com/support/xp15000 (U.S.) or
www.epson.ca/support/xp15000 (Canada).
3 Follow the instructions on the screen to run the setup
program.
Mac: Make sure you install Epson Software Updater to receive
firmware and software updates for your product.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and press any button to
wake it from sleep mode.
Setup is unable to find my product after connecting it
with a USB cable.
Make sure the product is turned on and securely connected as
shown:
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as shown below.
Technical support
Visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your product
to download drivers, view manuals, get FAQs, or contact
Epson.
Call (562) 276-7282 (U.S.) or (905) 709-2567 (Canada), 6 am
to 8 pm, Pacific Time, Monday through Friday, and 7 am to
4 pm, Pacific Time, Saturday. Days and hours of support are
subject to change without notice. Toll or long distance charges
may apply.
Recycling
Epson offers a recycling program for end of life hardware and
ink cartridges. Please go to www.epson.com/recycle (U.S.)
or www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
4135251 Rev.0
1-B C
4135251 Rev.0
1-B M
4135251 Rev.0
1-B Y
4135251 Rev.0
1-B K
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