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MXDM66 OPERATIONMXDM66 OPERATION
Limited One Year Warranty
Problem Cause Action
Unit will not turn on
(no power)
Yellowwirenotconnectedorincorrectvoltage
Redwirenotconnectedorincorrectvoltage
Checkconnectionsforproper
voltage(11~16VDC)
Blackwirenotconnected Checkconnectiontoground
Fuse blown Replacefuse
Unit has power
(but no sound)
Speakerwiresnotconnected Checkconnectionsatspeakers
One or more speaker wires touching each
other or touching chassis ground
Insulateallbarespeakerwiresfrom
each other and chassis ground
Unit blows fuses
Yelloworredwiretouchingchassisground Checkforpinchedwire
Speakerwirestouchingchassisground Checkforpinchedwire
Incorrectfuserating Use fuse with correct rating
Excessive skipping
Unit is not mounted correctly or backstrap is
not secure
Checkmountingsleeveand
backstrap support
Physicaldefectinmedia(CD,CD-RorCD-RW) Checkmediaforscratches
ERROR-01 appears
on display
Disc read error Press EJECT or RESET
ERROR-02 appears
on display
Focus error or disc is in upside down Press EJECT or RESET
PROTECT appears
on display
TheWMAfileiscopy-protectedbyDRM
(DigitalRightsManagement)
Write disc using WMA files that are
notcopy-protected
NO FILE appears
on display
Selectedfileisnotavailableindirector
alphanumeric search modes
Repeatsearchusingvalid
parameters
INVALID appears
on display
The file format is incompatible Writediscusingvalidaudiofiles
with.mp3or.wmafileextensions
Unit will not accept
a disc
CDmechanismpositionoutofalignment Press and hold EJECT
for 3 seconds
toresetCDmechanismposition
CDtransitscrewsstillinplace Remove2transitscrewslocatedon
top of the unit
NO SUPPORT appears on
display
AninvalidID3tagversionispresent Version1.0to2.0ID3tagsare
supported.
Troubleshooting - General
Thiswarrantygivesyouspecificlegalrights.
Youmayalsohaveotherrightswhichvary
from state to state.
DualElectronicsCorp.warrantsthisproductto
the original purchaser to be free from defects in
material and workmanship for a period of one
year from the date of the original purchase.
DualElectronicsCorp.agrees,atouroption,
during the warranty period, to repair any defect
in material or workmanship or to furnish an
equalnew,renewedorcomparableproduct
(whicheverisdeemednecessary)inexchange
withoutcharges,subjecttoverificationofthe
defect or malfunction and proof of the date of
purchase.Subsequentreplacementproducts
are warranted for the balance of the original
warranty period.
Who is covered?Thiswarrantyisextended
to the original retail purchaser for products
purchased from an authorized Dual dealer and
usedintheU.S.A.
What is covered?Thiswarrantycoversall
defects in material and workmanship in
thisproduct.Thefollowingarenotcovered:
software,installation/removalcosts,damage
resulting from accident, misuse, abuse, neglect,
product modification, improper installation,
incorrectlinevoltage,unauthorizedrepairor
failure to follow instructions supplied with the
product, or damage occurring during return
shipmentoftheproduct.Specificlicense
conditions and copyright notices for the
softwarecanbefoundviawww.dualav.com.
What to do?
1.Beforeyoucallforservice,checkthe
troubleshootingguideinyourowner’s
manual.Aslightadjustmentofanycustom
controlsmaysaveyouaservicecall.
2.Ifyourequireserviceduringthewarranty
period, you must carefully pack the product
(preferably in the original package) and ship
it by prepaid transportation with a copy of the
original receipt from the retailer to an
authorizedservicecenter.
3. Please describe your problem in writing and
includeyourname,areturnUPSshipping
address(P.O.Boxnotacceptable),anda
daytime phone number with your shipment.
4. For more information and for the location of
thenearestauthorizedservicecenterplease
contact us by one of the following methods:
•Callustoll-freeat1-866-382-5476
ExclusionofCertainDamages:Thiswarranty
isexclusiveandinlieuofanyandallother
warranties,expressedorimplied,including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right,
claim or remedy in contract or tort, whether
ornotarisingfromthecompany’snegligence,
actualorimputed.Nopersonorrepresentative
is authorized to assume for the company any
other liability in connection with the sale of
thisproduct.Innoeventshallthecompanybe
liableforindirect,incidentalorconsequential
damages.