IKEA BEM 500S Owner's manual

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ENGLISH 4

Before rst use

This appliance is designed for domestic use

only!

• Usehotpadsorovenmittstoprevent

burns, when touching hot parts.

• Thisapplianceisdesignedtomake

coffeeorheatdrinks.Becarefultoavoid

being scalded by sprays of water or

steam or due to improper use of the

appliance.

Important safety instructions

Readcarefullyandkeepforfuturereference

• Donotheat,oruseammableliquidsin

or near the appliance. Fumes can create

arehazardorexplosion.

• Donotleavetheapplianceunattended

• Donotusecorrosivechemicalsorvapors

in this appliance. This type of appliance

isspecicallydesignedtoheatwater.

It is not designed for industrial or

laboratory use.

• Onlyallowchildrentousetheappliance

underadultsupervisionandafter

adequateinstructionshavebeengiven,

so that the child is able to use the

appliance in a safe way and understands

thehazardsofimproperuse.

This appliance is not intended for use by

persons (including children) with reduced

physical, sensory or mental capabilities,

unlessusedunderthesupervisionofa

person responsible for their safety.

Accessible parts may become hot during

use,youngchildrenshouldbekept

away.

Precautions and general

recommendations

Installation and connection

Prior to connecting

• Checkthatthevoltageontherating

platecorrespondstothevoltageinyour

home.

• Ensurethattheapplianceisnot

damaged.

• Donotoperatethisapplianceifithas

a damaged mains cord or plug, if it is

notworkingproperly,orifithasbeen

damagedordropped.Donotimmerse

the mains cord or plug in water. Keep

the cord away from hot surfaces.

Electricalshock,reorotherhazards

may result.

After connecting

• Theearthingofthisapplianceis

compulsory. The manufacturer will

accept no responsibility for injury to

persons, animals or damage to objects

arisingfromthenon-observanceofthis

requirement.

The manufacturers are not liable for any

problems caused by the user’s failure to

observetheseinstructions.

Safety information 4

Product description 6

Control panel 6

First use 7

Daily use 8

Cleaning and maintenance 12

What to do if ... 14

Technical data 16

Environmental concerns 17

IKEA GUARANTEE 18

Safety Information

Contents

ENGLISH 5

Safety

• Afterremovingthepackaging,make

sure the appliance is complete and

undamaged. If in doubt, do not use

theapplianceandcontactaqualied

professional.

• Theelectricalinstallationandthe

electrical connection must be carried

outbyaqualiedtechnicianaccording

to the manufacturer’s instructions and

in compliance with the local safety

regulations.

• Packingelements(plasticbags,

polystyrene etc) must not be left within

reach of children as they may represent

ahazard.

• Neverinstalltheappliancein

environmentswherethetemperature

mayreach0°Corlower(theappliance

maybedamagedifthewaterfreezes).

• Makesurethemainsvoltage

correspondstothevoltageindicatedon

the appliance rating plate.

 Connecttheappliancetoanefciently

earthedsocketwithaminimumcurrent

rating of 10A only. The manufacturer

may not be considered liable for

possible incidents caused by the failure

toadequatelyearththemains.

• Ifthepowersocketdoesnotmatchthe

plugontheappliance,havethesocket

replaced with a suitable type by a

qualiedprofessional.

• Observanceofsafetydirectivesrequires

that a multi pole switch with a minimum

contact gap of 3 mm be used for the

installation.

• Donotusemultipleplugadaptersor

extensionleads.

• Thepowercableonthisappliance

must not be replaced by the user as this

operationrequirestheuseofspecial

tools.Ifthecableisdamagedorrequires

replacing,contactanauthorisedservice

centreonlytoavoidallrisks.

To learn how to operate the appliance

correctly,whenyouuseitfortherst

time, follow the step-by-step instructions

giveninthefollowingchapters.

ENGLISH 6

Product description

1

 Controlpanel

2

 Steamknob

3

 Watertank

4

 Powercable

5

Steam/hot water tube

6

 Dripmesh

7

 Driptray

8

 Cappuccinomaker

9

 Nozzle

10

 Boileroutlet

11

 Presser

12

Filter holder

13

 Smallone-cuporpodlter

14

 Largetwo-cuplter

7

11

Control panel

A

Steam selector button

B

 Coffee/hotwaterbutton

C

 On/offbutton

D

 Onlight

E

 Temperatureoklight(coffeeorhotwater)

F

Steam indicator light

10

1

2

128 9 13 14

6

3

5

4

C

B

A

D

E

F

ENGLISH 7

Filling the water tank

Removethewatertankbypullingitout

(towards the front).

Fillthetankwithfreshcleanwatertaking

carenottoexceedtheMAXlevel.Retthe

tank.

Max

Ma

x

Neverusetheappliancewithoutwater

inthetankandalwaysremembertoll

upwhentheleveldropstoacoupleof

centimetres from the bottom.

Preheating the coffee unit

To obtain espresso coffee at the right

temperature, the coffee machine must be

preheated.PresstheON/Offbuttonat

least30minutesbeforemakingthecoffee,

makingsurethelterholderisattachedto

the appliance without adding ground coffee

(checkthatthesteamknobisclosed).

Toattachthelterholder,positionitunder

the boiler outlet with the handle towards the

left, push it upwards and at the same time

rotatethehandlermlytowardstheright.

Waitforhalfanhour,thenmakethecoffee

as described in the following section.

Alternatively,youcanpreheatmorerapidly

by proceeding as follows:

TurntheapplianceonbypressingtheON/

OFFbuttonandattachthelterholder

to the appliance without adding ground

coffee.

Placeacupunderthelterholder.Usethe

same cup as will be used to prepare the

coffee in order to preheat it.

Waitfortheokindicatorlighttocomeon,

thenimmediatelypressthecoffeeknob.

RunthewateroffuntiltheOKindicatorlight

goesout,theninterruptdeliverybypressing

the coffee button again.

Emptythecup.WaituntiltheOKindicator

light comes on again then repeat the same

operation. (It is normal for a small and

harmlesspuffofsteamtobegivenoffwhen

removingthelterholder).

First use

ENGLISH 8

How to prepare espresso coffee using the

lter holder for ground coffee

After preheating the appliance as described

above,placethegroundcoffeelterinthe

lterholder,makingsuretheprojectionis

correctlyinsertedintheslot.Usethesmaller

ltertomakeonecoffeeorthelargerlter

tomaketwocoffees.

Tomakeasinglecoffeeonly,placeone

levelmeasure(about7g)ofgroundcoffee

inthelter.Topreparetwocoffees,place

twolooselylledmeasures(about6+6g)of

groundcoffeeinthelter.

Fillthelteralittleatatimetopreventthe

groundcoffeefromoverowing.

IMPORTANT: for correct operation, before

addingthegroundcoffeetothelterholder,

cleanthelterfromresiduesofground

coffeefromthepreviousinfusion.

Distributethegroundcoffeeevenlyand

press lightly with the presser.

N.B.:Correctpressingofthegroundcoffee

is essential to obtain a good espresso.

Ifpressingisexcessive,coffeedeliverywill

beslowandthefrothwillbedark.

Ifpressingistoolight,coffeedeliverywillbe

toorapidandthefrothwillbeskimpyand

light coloured.

Removeanyexcesscoffeefromtherimof

thelterholderandattachthelterholder

to the appliance.

Rotatermlytoavoidleaksofwater.Place

thecuporcupsunderthelterholder

spouts.

You are recommended to heat the cups

beforemakingthecoffeebyrinsingthem

with a little hot water.

Daily use

ENGLISH 9

Makesuretheoklightison(ifoff,waituntil

it comes on), then press the coffee button.

Whentherequiredquantityofcoffeehas

been run off, press the same button again

you should not run off coffee for more than

45 seconds at a time.

Toremovethelterholder,rotatethehandle

from right to left.

IMPORTANT:toavoidsplashes,never

removethelterholderwhiletheappliance

isdeliveringcoffee.

To eliminate the used coffee grounds,

blockthelterinplaceusingthelever

incorporated in the handle and empty the

coffeebyturningthelterholderupside

down and tapping.

To turn the coffee machine off, press the

ON/OFFbutton.

IMPORTANT:thersttimetheapplianceis

used, all accessories and the internal circuits

mustbewashedthroughbymakingatleast

vecoffeeswithoutusinggroundcoffee.

How to prepare espresso coffee using

pods

Preheattheapplianceasdescribedinthe

section“Preheatingthecoffeeunit”,making

surethelterholderisattached.Thisobtains

a hotter coffee.

N.B.:UsepodsconformingtotheESE

standardindicatedonthepackwiththe

following logo:

TheESEstandardisasystemaccepted

by leading pod producers and enables

espresso coffee to be prepared simply and

cleanly.

Placethesmalllter(1cuporpods)inthe

lterholder,makingsuretheprojectionis

correctly inserted in the slot.

Insert a pod, centring it as far as possible on

thelter.Alwaysfollowtheinstructionson

thepodpacktopositionthepodonthelter

correctly.

Attachthelterholdertotheappliance.

Always rotate as far as it will go.

How to make cappuccino coffee

Preparetheespressocoffeesasdescribed

inthepreviousparagraphs,usingsufciently

large cups.

Pressthesteambuttonandwaitforthe

OKlighttocomeon.Thisindicatesthatthe

boiler has reached the ideal temperature for

steam production.

Inthemeantime,llarecipientwithabout

100gramsofmilkforeachcappuccinotobe

prepared.Themilkmustbeatrefrigerator

temperature(nothot!).Inchoosingthesize

oftherecipient,bearinmindthatthemilk

doublesortriplesinvolume.

N.B.: you are recommended to use

semiskimmedmilkatrefrigerator

temperature.

Placetherecipientcontainingthemilkunder

thecappuccinomaker.

Dipthecappuccinomakerintothemilk

forabout5mmandturnthesteamknob

anticlockwise,takingcarenottoimmerse

theraisedlineonthecappuccinomaker

(indicated by the arrow).

ENGLISH 10

Turnthesteamknobatleastahalfturn

anticlockwise.

Steam is discharged from the cappuccino

maker,givingthemilkacreamyfrothy

appearance. To obtain a creamier froth,

dipthecappuccinomakerintothemilkand

rotatethecontainerwithslowmovements

from the bottom upwards.

Whentherequiredtemperatureisreached

(60°Cisideal),interruptsteamdeliveryby

rotatingthesteamknobclockwiseandat

the same time pressing the steam button.

Pourthefrothedmilkintothecupscontaining

theespressocoffeepreparedpreviously.

The cappuccino is ready. Sweeten to taste

and,ifdesired,sprinklethefrothwithalittle

cocoa powder.

N.B.: To prepare more than one cappuccino,

rstmakeallthecoffeesthenatthe

endpreparethefrothedmilkforallthe

cappuccinos.

N.B.:tomakecoffeeagainafterthemilk

hasbeenfrothed,cooldowntheboilerrst

or the coffee will be burnt. To cool it, place a

container under the boiler outlet, press the

steambuttonandrunoffwateruntiltheOK

lightgoesout.Makethecoffeeasdescribed

inthepreviousparagraphs.

IMPORTANT: always clean the cappuccino

makerafteruse.Proceedasfollows:

Dischargealittlesteamforafewsecondsby

rotatingthesteamknob.

Thisemptiesanymilkleftinsidethesteam

spout.

IMPORTANT: To ensure hygiene, you are

recommended to follow this procedure each

timeyoumakecappuccinotoavoidmilk

stagnatinginthemilkcircuit.

With one hand, hold the cappuccino

tubermlyandwiththeotherunscrew

thecappuccinomakeritselfbyrotating

clockwiseandextractingdownwards.

Removethenozzlefromthesteamtubeby

pulling it downwards.

Washthecappuccinomakerandsteam

nozzlethoroughlywithwarmwater.

Makesurethetwoholesshowninarenot

blocked.Ifnecessary,cleanwithapin.

Replacethesteamnozzlebyinsertingitonto

thesteamtubeandrotatingrmlytowards

the top of the tube.

ENGLISH 11

Replacethecappuccinomakerbyinserting

itandrotatinganticlockwise.

Hot water production

TurntheapplianceonbypressingtheON/

OFFbutton.WaituntiltheOKindicatorlight

comes on.

Placearecipientunderthecappuccino

maker.

Pressthecoffeebuttonandatthesametime

turnthesteamknobanticlockwise.

Watercomesoutofthecappuccinomaker.

Tointerruptdeliveryofhotwater,closethe

steamknobbyrotatingclockwiseandpress

the coffee button again you should not run

off hot water for more than 45 seconds at a

time.

ENGLISH 12

Beforeperforminganycleaningoperations,

leavetheappliancetocooldown.

Donotusesolventsorabrasivecleaning

products to clean the appliance. A soft,

dampclothissufcient.

Emptyandwashthedriptrayanddrip

meshfrequently.

Cleanthewatertankregularly.

IMPORTANT:Neverimmersetheappliance

in water. It is an electrical appliance.

Cleaning the lter holder

Aboutevery200coffees,cleanthelter

holder for ground coffee as follows:

• Removethelterwithfrother.

• Cleantheinsideofthelterholder.

Neverwashinadishwasher.

• Unscrewthecapofthefrotherbyturning

anticlockwise.

• Removethefrotherfromthecontainer

by pushing it from the cap end.

• Removethegasket.

Rinse all components and clean the metal

lterthoroughlyinhotwaterusingabrush.

Makesuretheholesinthemetallterare

notblocked.Ifnecessary,cleanwithapin.

• Replacethelterandgasketonthe

plasticdisk.Makesuretoinsertthepin

ontheplasticdiskintotheholeinthe

gasketindicatedbythearrow.

• Replacetheassemblyinthesteellter

container,makingsurethepinisinserted

in the hole in the support.

• Finally,screwonthecapbyturning

clockwise.Failuretocleanasdescribed

aboveinvalidatestheguarantee.

Cleaning the boiler outlet

Aboutevery300coffees,theespressoboiler

outlet must be cleaned as follows.

Makesuretheapplianceisnothotandthat

it is unplugged from the mains.

Cleaning and maintenance

ENGLISH 13

Usingascrewdriver,unscrewthescrew

xingtheespressoboileroutletlter

Cleantheboilerwithadampcloth

Cleantheoutletthoroughlyinhotwater

usingabrush.Makesuretheholesarenot

blocked.Ifnecessary,cleanwithapin.

Rinse under running water, rubbing all the

time.

Screwtheboileroutletbackon.Failureto

cleanasdescribedaboveinvalidatesthe

guarantee.

Descaling

You are recommended to descale the coffee

machineaboutevery200coffeesora

maximumofeverytwomonths.

Youshoulduseacommerciallyavailable

productspecicallyfordescalingespresso

coffee machines. If such a product is not

available,proceedasfollows.

Fillthetankwithhalfalitreofwater.

Dissolve2spoonfuls(about30grams)of

citric acid (obtainable from chemist’s or drug

stores)

Presstheon/offbuttonandwaitfortheOK

indicator light to come on.

Makesurethelterholderisnotattached

and position a recipient under the boiler

outlet.

Pressthecoffeebutton,halfemptythetank

byturningthesteamknobeverynowand

then to run off a little solution. Stop run-off

by pressing the button again.

Turn the appliance off.

Leavethesolutiontoworkfor15minutes

then turn the appliance on again.

Pressthecoffeebuttontoemptythetank

completely.

To eliminate residues of solution and scale,

rinsethetankwell,llwithcleanwater

(without citric acid) and replace in position.

Pressthecoffeebuttonandrunthewateroff

untilthetankiscompletelyempty,turnthe

steamknobeverynowandthentorunoffa

little water.

Interrupt water run-off and repeat

operations 9, 10 and 11 again. Repair of

damage to the coffee machine caused

byscaleisnotcoveredbytheguarantee

unless descaling is performed regularly as

describedabove.

ENGLISH 14

Problem Possible cause Solution

Noespressocoffeeisdelivered Nowaterinthetank Fillthetankwithwater

Theholesinthelter

holder spouts are

blocked.

Cleanthespoutholes.

The espresso boiler

outletisblocked

Cleanasdescribedinthe

chapter“Cleaningtheboiler

outlet”

Thelterisblocked Cleanasdescribedinthe

section“cleaningthelter

holder”.

Thetankisincorrectly

inserted

Inserttankcorrectly.

The espresso coffee drips from

theedgesofthelterholder

rather than the holes.

Thelterholderis

inserted incorrectly

Attachthelterholder

correctlyandrotatermlyas

far as it will go.

The espresso boiler

gaskethaslostelasticity

Havetheespressoboiler

gasketelasticityreplacedata

servicecentre

Theholesinthelter

holder spouts

Cleanthespoutholes.

The espresso coffee is cold TheespressoOK

indicator light was not

on when the coffe switch

was pressed

WaituntiltheOKlightcomes

on not on when the coffee

switch was pressed.

Nopreheating

performed

Preheatasdescribedinthe

paragraph“Preheatingthe

appliance”.

The cups were not

preheated

Preheatthecupsbyrinsing

theminhotwaterorleaving

them to rest for at least 20

minutes on the cup warmer

tray on the lid.

Thepumpisexcessivelynoisy Thewatertankisempty Filltank

Thetankisincorrectly

inserted.

Inserttankcorrectly.

What to do if ...

ENGLISH 15

Problem Possible cause Solution

The coffee froth is too light

(deliveredfromthespouttoo

fast)

The ground coffee is

notpresseddownrmly

enough

Pressthegroundcoffeedown

morermly.

There is not enough

ground coffee

Increasethequantityof

ground coffee

The ground coffee is too

coarse

Usegroundcoffeefor

espresso coffee machines only

Incorrect type of ground

coffee.

Changethetypeofground

coffee.

Thecoffeefrothistoodark

(deliveredfromthespouttoo

slowly)

The ground coffee is

presseddowntoormly

Pressthecoffeedownless

rmly.

There is too much

ground coffee

Reducethequantityofground

coffee

The espresso boiler

outletisblocked

Cleanasdescribedinthe

chapter“Cleaningtheboiler

outlet”

Thelterisblocked Cleanasdescribedinthe

section“cleaningthelter

holder”.

The ground coffee is too

ne

Usegroundcoffeefor

espresso coffee machines only

The coffee is damp or

groundtoone

Useonlygroundcoffeefor

espresso coffee machines.

Makesureitisnotdamp

Incorrect type of ground

coffee.

Changethetypeofground

coffee.

Nomilkfrothisformedwhen

makingcappuccino

Milknotcoldenough. Alwaysusesemi-skimmed

milkatrefrigerator

temperature.

Cappuccinomakerdirty. Thoroughly clean the holes

inthecappuccinomakerin

particular those indicated by

the arrows.

What to do if ...

ENGLISH 16

Technical data

Dimensions(mm) Width 595

Height 348

Lenght 305

Pumppressure(bar) 15

Power(W) 1100

Watertankcapacity(L) 1,5

The technical information are situated in

the rating plate on the internal side of the

appliance and in the energy label.

Max

ENGLISH 17

Environmental concerns

Thisapplianceismarkedaccordingtothe

Europeandirective2002/96/EConWaste

ElectricalandElectronicEquipment(WEEE).

Byensuringthisproductisdisposedof

correctly,youwillhelppreventpotential

negativeconsequencesfortheenvironment

and human health, which could otherwise

be caused by inappropriate waste handling

of this product.

The symbol

on the product, or on

the documents accompanying the product,

indicates that this appliance may not be

treated as household waste. Instead it shall be

handedovertotheapplicablecollectionpoint

for the recycling of electrical and electronic

equipment.

Disposalmustbecarriedoutinaccordance

withlocalenvironmentalregulationsforwaste

disposal.

For more detailed information about

treatment,recoveryandrecyclingofthis

product,pleasecontactyourlocalcityofce,

yourhouseholdwastedisposalserviceorthe

shop where you purchased the product.

Declaration of conformity

This appliance, which is intended to come

- into contact with foodstuffs, complies with

EuropeanRegulation( ) n. 1935/2004

and has been designed, manufactured

and sold in conformity with the safety

requirementsofthe“LowVoltage”directive

2006/95/CE(whichreplaces73/23/

CEEandsubsequentamendments),

theprotectionrequirementsof“EMC”

2004/108/CE.

ENGLISH 18

IKEA GUARANTEE

How long is the IKEA guarantee valid?

Thisguaranteeisvalidforve(5)yearsfrom

the original date of purchase of your appliance

atIKEA,unlesstheapplianceisnamedLAGAN

in which case two (2) years of guarantee

apply.Theoriginalsalesreceipt,isrequired

asproofofpurchase.Ifserviceworkiscarried

outunderguarantee,thiswillnotextendthe

guarantee period for the appliance.

Which appliances are not covered by the

IKEA ve (5) years guarantee?

TherangeofappliancesnamedLAGANand

allappliancespurchasedinIKEAbefore1stof

August 2007.

Who will execute the service?

IKEAserviceproviderwillprovidethe

servicethroughitsownserviceoperationsor

authorizedservicepartnernetwork.

What does this guarantee cover?

Theguaranteecoversfaultsoftheappliance,

whichhavebeencausedbyfaultyconstruction

or material faults from the date of purchase

fromIKEA.Thisguaranteeappliestodomestic

useonly.Theexceptionsarespeciedunder

theheadline“Whatisnotcoveredunderthis

guarantee?”Withintheguaranteeperiod,

the costs to remedy the fault e.g. repairs,

parts,labourandtravelwillbecovered,

providedthattheapplianceisaccessiblefor

repairwithoutspecialexpenditure.Onthese

conditionstheEUguidelines(Nr.99/44/

EG)andtherespectivelocalregulations

are applicable. Replaced parts become the

propertyofIKEA.

What will IKEA do to correct the problem?

IKEAappointedServiceProviderwillexamine

the product and decide, at its sole discretion,

ifitiscoveredunderthisguarantee.If

consideredcovered,IKEAServiceProvider

oritsauthorizedservicepartnerthroughits

ownserviceoperations,willthen,atitssole

discretion,eitherrepairthedefectiveproduct

or replace it with the same or a comparable

product.

What is not covered under this guarantee?

Normalwearandtear.•

Deliberateornegligentdamage,damage•

causedbyfailuretoobserveoperating

instructions, incorrect installation or by

connectiontothewrongvoltage,damage

caused by chemical or electrochemical

reaction, rust, corrosion or water damage

including but not limited to damage

causedbyexcessivelimeinthewater

supply, damage caused by abnormal

environmentalconditions.

Consumablepartsincludingbatteriesand•

lamps.

Non-functionalanddecorativepartswhich•

do not affect normal use of the appliance,

including any scratches and possible color

differences.

Accidental damage caused by foreign •

objects or substances and cleaning or

unblockingoflters,drainagesystemsor

soap drawers.

Damagetothefollowingparts:ceramic•

glass,accessories,crockeryandcutlery

baskets,feedanddrainagepipes,seals,

lampsandlampcovers,screens,knobs,

casingsandpartsofcasings.Unlesssuch

damagescanbeprovedtohavebeen

caused by production faults.

Caseswherenofaultcouldbefound•

duringatechnician’svisit.

Repairs not carried out by our appointed •

serviceprovidersand/oranauthorized

servicecontractualpartnerorwherenon-

originalpartshavebeenused.

Repairs caused by installation which is •

faultyornotaccordingtospecication.

The use of the appliance in a non-domestic •

environmenti.e.professionaluse.

Transportation damages. If a customer •

transports the product to his home or

ENGLISH 19

anotheraddress,IKEAisnotliableforany

damage that may occur during transport.

However,ifIKEAdeliverstheproduct

tothecustomer’sdeliveryaddress,then

damage to the product that occurs during

thisdeliverywillbecoveredbyIKEA.

Costforcarryingouttheinitialinstallation•

oftheIKEAappliance.

However,ifanIKEAappointedService

Provideroritsauthorizedservicepartner

repairs or replaces the appliance under

the terms of this guarantee, the appointed

ServiceProvideroritsauthorized

servicepartnerwillreinstalltherepaired

appliance or install the replacement, if

necessary.

These restrictions do not apply to fault-free

workcarriedoutbyaqualiedspecialist

using our original parts in order to adapt the

appliancetothetechnicalsafetyspecications

ofanotherEUcountry.

How country law applies

TheIKEAguaranteegivesyouspeciclegal

rights,whichcoverorexceedallthelocallegal

demands.Howevertheseconditionsdonot

limit in any way consumer rights described in

the local legislation.

Area of validity

ForapplianceswhicharepurchasedinoneEU

countryandtakentoanotherEUcountry,the

serviceswillbeprovidedintheframeworkof

the guarantee conditions normal in the new

country.

Anobligationtocarryoutservicesinthe

frameworkoftheguaranteeexistsonlyif

the appliance complies and is installed in

accordance with:

- thetechnicalspecicationsofthecountryin

which the guarantee claim is made;

- theAssemblyInstructionsandUserManual

Safety Information.

The dedicated AFTER SALES for IKEA

appliances

Pleasedon’thesitatetocontactIKEA

appointedAfterSalesServiceProviderto:

• makeaservicerequestunderthis

guarantee;

• askforclaricationsoninstallationofthe

IKEAapplianceinthededicatedIKEA

kitchenfurniture;

• askforclaricationonfunctionsofIKEA

appliances.

Toensurethatweprovideyouwiththebest

assistance, please read carefully the Assembly

Instructionsand/ortheUserManualbefore

contacting us.

How to reach us if you need our service

Please refer to the last

page of this manual for the

fulllistofIKEAappointed

AfterSalesServiceProvider

andrelativenationalphone

numbers.

In order to provide you a quicker

service, we recommend to use the

specic phone numbers listed on this

manual. Always refer to the numbers

listed in the booklet of the specic

appliance you need an assistance for.

Please also always refer to the IKEA

article number (8 digit code) and 12

digit service number placed on the

rating plate of your appliance.

SAVE THE SALES RECEIPT!

Itisyourproofofpurchaseandrequired

for the guarantee to apply. The sales

receiptalsoreportstheIKEAnameand

article number (8 digit code) for each of

theappliancesyouhavepurchased.

Do you need extra help?

Foranyadditionalquestionsnotrelated

to After Sales of your appliances please

contactyournearestIKEAstorecallcentre.

We recommend you read the appliance

documentation carefully before contacting us.

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74

BELGIË - BELGIQUE - BELGIEN

Telefoon/Numérodetéléphone/Telefon-Nummer:026200311

Tarief/Tarif/Tarif:Lokaaltarief/Prixd’unappellocal/Ortstarif

Openingstijd: Maandag-Vrijdag 8.00-20.00

Heuresd’ouverture: Lundi-Vendredi 8.00-20.00

Öffnungszeiten: Montag-Freitag 8.00-20.00

ČESKÁ REPUBLIKA

Telefonníčíslo: 225376400

Sazba: Místnísazba

Pracovnídoba: Pondělí-Pátek 8.00-20.00

DANMARK

Telefonnummer: 70150909

Takst: Lokaltakst

Åbningstid: Mandag-fredag 9.00-21.00

Lørdag 9.00 - 18.00

(Åbentudvalgtesøndage,seIKEA.dk)

DEUTSCHLAND

Telefon-Nummer: 06929993602

Tarif: Ortstarif

Öffnungszeiten: Montag-Freitag 8.00-20.00

ΕΛΛΑΔΑ

Τηλεφωνικόςαριθμός: 2109696497

Χρέωση: Τοπικήχρέωση

Ώρεςλειτουργίας: Δευτέρα-Παρασκευή 8.00-20.00

ESPAÑA

Teléfono: 913754126

Tarifa: Tarifa local

Horario: Lunes-Viernes 8.00-20.00

 (EspañaContinental)

FRANCE

Numérodetéléphone:0170480513

Tarif: Prixd’unappellocal

Heuresd’ouverture: Lundi-Vendredi 9.00-21.00

ÍSLAND

Símanúmer: 5852409

Kostnaðurviðsímtal: Almenntmínútuverð

Opnunartími: Mánudaga-Föstudaga9.00-17.00

ITALIA

Telefono: 0238591334

Tariffa: Tariffa locale

Orarid’apertura: Lunedì-Venerdì 8.00-20.00

MAGYARORSZÁG

Telefonszám: (06-1)-3285308

Tarifa: Helyi tarifa

Nyitvatartásiidő: HétfőtőlPéntekig 8.00-20.00

NEDERLAND

Telefoon: 09002354532

 en/of0900BELIKEA

Tarief: Lokaaltarief€0,10p/min

Openingstijd: Maandagt/m-Vrijdag 9.00-21.00

 Zaterdag 9.00-20.00

 Zondag 9.00-18.00

NORGE

Telefon nummer: 23500112

Takst: Lokaltakst 

Åpningstider: Mandag-fredag 8.00-20.00

ÖSTERREICH

Telefon-Nummer: 013602771461

Tarif: Ortstarif

Öffnungszeiten: Montag-Freitag 8.00-20.00

POLSKA

Numertelefonu: 225844203

Stawka: Kosztpołączeniawedługtaryfy

operatora

Godzinyotwarcia: Poniedziałek-Piątek 8.00-20.00

PORTUGAL

Telefone: 213164011

Tarifa: Tarifa local

Horário: Segunda-Sexta 9.00-21.00

REPUBLIC OF IRELAND

Phonenumber: 016590276

Rate: Local rate

Openinghours: Monday-Friday 8.00-20.00

РОССИЯ

Телефонныйномер: 84957059426

Стоимостьзвонка: Местнаястоимостьзвонка

Времяработы: Понедельник-Пятница8.00-20.00

 (Московскоевремя)

SCHWEIZ - SUISSE - SVIZZERA

Telefon-Nummer/Numérodetéléphone/Telefono:0225675345

Tarif/Tarif/Tariffa:Ortstarif/Prixd’unappellocal/Tariffalocale

Öffnungszeiten: Montag-Freitag 8.00-20.00

Heuresd’ouverture: Lundi-Vendredi 8.00-20.00

Orariod’apertura: Lunedì-Venerdì 8.00-20.00

SLOVENSKO

Telefónnečíslo: (02)50102658

Cenazahovor: Cenazamiestnyhovor

Pracovnádoba: Pondelokažpiatok 8.00-20.00

SUOMI

Puhelinnumero: 0981710374

Hinta: Yksikköhinta

Aukioloaika: Maanantaistaperjantaihin8.00-20.00

SVERIGE

Telefon nummer: 0775-700 500

Taxa: Lokalsamtal

Öppettider: Måndag-Fredag 8.30-20.00

 Lördag-Söndag 9.30-18.00

UNITED KINGDOM

Phonenumber: 02076601517

Rate: Local rate

Openinghours: Monday-Friday 9.00-21.00

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