Broadcast Tools Telco Sentinel Owner's manual

Brand: Broadcast Tools

Model: Telco Sentinel

Type: Owner's manual

Broadcast Tools Telco Sentinel is a bi-directional USB DTMF/ASCII transceiver with a built-in hybrid that combines the capabilities of DTMF tone detection, ASCII conversion, caller ID data decoding, audio interfacing, and USB connectivity into a single, compact device.

With its DTMF/ASCII transceiver functionality, the Telco Sentinel allows for seamless conversion between DTMF tones and ASCII characters, making it ideal for applications such as automated phone systems, remote control, and data logging. The built-in hybrid provides both caller and send audio interfacing, enabling the device to connect to telephone lines and facilitate audio communication. The caller ID data decoding capability further enhances its functionality by providing access to caller information such as phone numbers and caller names.

Installation and Operation Manual

PROBLEM SOLVED

Due to the dynamic nature of product design, the information contained in this

document is subject to change without notice. Broadcast Tools, Inc., assumes no

responsibility for errors and/or omissions contained in this document. Revisions

of this information or new editions may be issued to incorporate such changes.

Broadcast Tools® is a registered trademark of Broadcast Tools, Inc.

tiny TOOLS™ is a trademark of Broadcast Tools, Inc.

All Sentinel® labeled products are registered trademarks of Broadcast Tools, Inc.

No part of this document may be reproduced or distributed without permission.

Visit www.broadcasttools.com for important product update information.

Manual update: 07/23/2013

Firmware Version 1.07 and above. If you need a firmware upgrade, contact Broadcast Tools®

No part of this document may be reproduced or distributed without permission.

ALL SPECIFICATIONS AND FEATURES FOR THIS PRODUCT ARE SUBJECT TO

CHANGE WITHOUT NOTICE

NOTE: We recommend the use of Chrome, Firefox or Safari as your browser.

Telco Sentinel

Bi-directional USB DTMF/ASCII transceiver with built-in hybrid

INC

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

Table of Contents

Section Title Page #

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Who to Contact for Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Features/Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Surge Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Telephone Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Caller/Send Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

USB Serial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Information Retrieval Commands. . . . . . . . . . . . . . . . . . . . . . . 6

Control Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Caller ID Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Product label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix

Connector, DIP-switch, and LED layout . . . . . . . . . . . . . . . . Appendix

Fractional schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix

WEBSITE:

Visit our web site for

product updates and

additional information.

CONTENTS

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

INTRODUCTION

Thank you for your purchase of a BROADCAST TOOLS® TELCO SEN-

TINEL, bi-directional USB DTMF/ASCII transceiver with built-in hybrid (referred

to as the TELCO SENTINEL throughout this manual). We’re confident that this

product will give you many years of dependable service. This manual is intended

to give you all the information needed to install and operate the BROADCAST

TOOLS® TELCO SENTINEL.

SAFETY INFORMATION

Only qualified technical personnel should install the TELCO SENTINEL.

Any attempt to install this device by a person who is not technically qualified could

result in a hazardous condition to the installer or other personnel or damage to the

TELCO SENTINEL or other equipment. Please ensure that proper safety precau-

tions have been taken before installing this device. If you are unfamiliar with this

type of equipment, please contact a properly qualified engineer to handle the instal-

lation and setup of the TELCO SENTINEL. Broadcast Tools, Inc., is unable to sup-

port NON-Broadcast Tools software, hardware or NON-Broadcast Tools comput-

er/hardware/software problems. If you experience these problems, please research

your hardware/software instruction manuals or contact the manufacturers technical

support department.

WHO TO CONTACT FOR HELP

If you have any questions regarding your product or you need assistance,

please contact your distributor from whom you purchased this equipment.

If you would like more information about Broadcast Tools® products, you

may reach us at:

Broadcast Tools, Inc.

131 State Street

Sedro-Woolley, WA 98284-1503 USA

Voice: 360.854.9559

Fax: 866.783.1742

Internet Home Page: www.broadcasttools.com

E-mail:[email protected]

THANK YOU FOR CHOOSING

BROADCAST TOOLS® BRAND PRODUCTS!

Broadcast Tools is a Veteran Owned Business

Designed, Assembled and Supported in WA State, USA

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

OVERVIEW

Product Overview

The Telco Sentinel is a bi-directional DTMF/ASCII transceiver. It converts DTMF

tones to ASCII and ASCII to DTMF tones when connected to a telephone line and

provides incoming caller ID data. The unit is also equipped with an electronic hybrid

providing send and caller audio on 3.5mm jacks, along with removable screw ter-

minals. The Telco Sentinel interfaces with the PC via a USB Com port. Tones are

transmitted at a selectable speed of 50ms, 100ms or 500ms tone/space. A post-trans-

mit delay of 0.0 to 9.9 seconds can be added that will cause a delayed transmission

of tones after the string is received on the USB port. The DTMF transmit buffer is

256 characters long. The Telco Sentinel can be configured to automatically answer

after between 1 and 9 rings, or auto-answer may be disabled. Front panel send and

caller telephone line audio trimmers are supplied, along with front panel LED’s dis-

play; power, ring, hook and tone. The Telco Sentinel is USB bus powered.

Features/Benefits

• Bi-directional DTMF/ASCII transceiver

• Decodes caller ID data.

• Built-in electronic hybrid for caller/send audio.

• USB COM port interface for connection to PC.

• LED indicators for power, ring, hook, and tone detection.

• Fully RFI proofed.

• USB bus powered.

• Up to four Telco Sentinels may be rack mounted on one RA-1, 1-RU rack shelf.

WEBSITE:

Visit our web site for

product updates and

additional information.

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

INSPECTION

Inspection

Please examine your TELCO SENTINEL carefully for any damage that may have been sus-

tained during shipping. If any damage is present, please notify the shipper immediately and

retain the packaging for inspection by the shipper. The package should contain the TELCO

SENTINEL, a USB type A/B cable and a RJ11 phone cable. Manuals may be downloaded

from our web site.

Installation

Surge Protection

The TELCO SENTINEL has built-in resistance to voltage changes; we recommend that you

use a power surge protector or line conditioner on the incoming lines. Lightning strikes

and/or other high voltage surges may damage your TELCO SENTINEL and connected

equipment if it is not properly protected. For lightning protection devices, check out

www.polyphaser.com and www.itwlinx.com.

LED indicators

• “PWR” LED: Indicates that the Telco Sentinel is powered up (green.)

• “HOOK” LED: Lit when line is seized (off hook) (yellow.)

• “RING” LED: Lit when ringing is detected on line (red.)

• “TONE” LED: Indicates valid DTMF tone decode (red.)

USB Port

This type B USB port powers the Telco Sentinel and is used to interface the Telco Sentinel

to the computer via a virtual COM port. See the “USB Serial Setup” section of this manual

for more information.

Telephone (Telco) Jack

RJ11 jack for connection to a phone line.

Caller/Send Audio

The Telco Sentinel’s built-in electronic hybrid allows for audio to be recorded/monitored

from the phone line (caller audio) as well as for audio to be sent to the phone line (send

audio) by external audio interfaces.

Caller Level/Send Level

The front panel “Caller Level and “Send Level” adjustment trimmers may be used to adjust

the caller output audio and send input audio levels to the desired loudness.

Unbalanced Caller/Send Audio (3.5mm jacks)

Unbalanced audio connections can be made via the Caller and Send 3.5mm TRS jack con-

nections. The TRS jacks are configured for dual mono output/input which means that mono

audio is carried on the tip well as the ring and ground is provided on the sleeve of each con-

nection.

Balanced Caller/Send Audio (Terminal Block)

Balanced audio connections can be made via the 5-position pluggable euro-style terminal

block labeled “Audio.” See below for a connector pin-out.

SEND SEND GND CALLER CALLER

–+ –+

NOTE: All connections and indicators are noted on the top cover label.

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

INSTALLATION

Jumper Settings

JP3: DTMF Tone detection jumper (Guard time)

The Telco Sentinel is equipped with a 4-position jumper, labeled “JP3” on its PCB. This is

used to adjust how quickly DTMF tones are detected. The settings are as follows:

F = Fast, 50ms ON / 50ms OFF

M = Medium, 100ms ON / 100ms OFF

S = Slow, 150ms ON / 150ms OFF.

To detect multi-tone bursts, the jumper should be left in the default position F = Fast.

USB Serial Operation

To control the Telco Sentinel, you must connect it to the USB port of a PC running a serial

terminal program such as HyperTerminal, or PuTTY. When you first plug the Telco Sentinel

into your PC it should automatically install the correct FTDI USB Serial “Virtual COM port”

drivers which will allow you to access the Telco Sentinel on a COM port. Set the terminal

program to 9600,8,N,1, flow control to NONE. Character Echo should also be turned ON.

NOTE: If the Telco Sentinel’s FTDI USB Serial “Virtual COM port” drivers do not auto-

matically install they may be downloaded here: http://www.ftdichip.com/Drivers/VCP.htm

Information Retrieval/Setup Commands

The (@) ampersat/at sign symbol is the beginning of string followed by the command/para-

meters. No carriage return or line feed is required. Commands are NOT case sensitive.

@Pnn – Sets the wait time between the receipt of an ASCII string and the generation of

DTMF tones. When <nn> is the number of 100ms units that it will wait after receiving an

ASCII string before sending DTMF. This is actually nn+100ms as there is an initial 100ms

wait when receiving ASCII before any processing is done. This number can be 00-99.

Command example: @P01 will set the DTMF generation delay to 200ms

Response example: P=01<cr><lf>

@P? – Returns the current stored DTMF generation delay value: P=<nn>

Response example: P=01<cr><lf>

@Rn – Sets the number of rings before auto-answer. Where <n> is a number 0-9, 1-9 is the

number of rings and 0 will disable auto-answer.

Command example: @R1 will set auto-answer to one ring.

Response example: R=1<cr><lf>

@R? – Returns the current ring value.

Response example: R=1<cr><lf>

@Sn – Sets the tone duration and tone spacing for generated DTMF tones.

Three spacing settings (<n>) are available 1, 2, or 3:

1=50ms tones with 50ms spacing.

2=100ms tones with 100ms spacing.

3=500ms tones with 500ms spacing.

Command example: @S1 will set tone duration and spacing to 50ms.

Response example: S=1<cr><lf>

@S? – Return the current tone duration and tone spacing value.

Response example: S=1<cr><lf>

@U – Return unit model and firmware version :<product name> <version><cr><lf>

Response Example: BTI TELCO SENTINEL v1.06<cr><lf>

WEBSITE:

Visit our web site for

product updates and

additional information.

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

INSTALLATION

Control Commands

@T – Takes phone line off-hook with loop current check. Will return @T when off

hook and @H when the hang-up occurs.

Response example (off-hook): @T

Response example (hang-up): @H

@H – Will hang-up the phone line and return a @H.

Response example: @H

@I – Takes phone line off-hook without loop current check. It will return a @I on

the serial port when off-hook. This is useful for interfacing dry lines or for non-

phone applications.

Response example: @I

Caller ID data

The Telco Sentinel will output raw caller ID data to the USB Com port when it is

present with an incoming call. All caller ID data is prefaced with the string: @CID

followed by the raw Caller ID data.

NOTE: At least two rings must occur before pick-up for caller ID data to be trans-

mitted and received.

Operation

When the appropriate number of rings are detected by the Telco Sentinel it

will go off-hook and return @T.

To generate DTMF tones from a character string simply send the data string

to the Telco Sentinel’s USB Com port at 9600,8,N,1,None. Up to 256 characters can

be accepted in one string. 50ms after the last character of the string is received the

Telco Sentinel will begin generating DTMF tones from the ASCII string. No car-

riage return is needed to terminate DTMF tone generation commands, only the

above mentioned 50ms pause.

For example to have a DTMF tone burst of 12345 sent, you would send the

ASCII characters 12345 in one packet and 50ms after the 5 is received it will begin

generating the DTMF tone burst.

The comma “,” can be used to generate a one second pause within a tone burst and

the semi-colon “;” can be used to generate a 100ms pause within a tone burst.

For example the ASCII string: 9,,15416872118 will dial 9, wait 2 seconds then dial

541 687 2118.

Any DTMF tones received on the phone line will automatically be decoded and

immediately output over the USB Com port.

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

SPECIFICATIONS

Audio Inputs (Send): Unbalanced 3.5mm jack, left and right mono. 11kΩ impedance.

Balanced mono terminal block input. 22kΩ impedance.

Audio Outputs (Caller): Unbalanced 3.5mm jack, left and right mono. 47Ω impedance

Balanced mono terminal block output. 100Ω impedance.

USB Serial Port USB Type B jack. FTDI Virtual Com Port chipset, 9600 baud, 8

data bits, no parity, 1 stop bit. Handshaking disabled.

Logic Flash Microprocessor w/non-volatile memory

Power USB bus powered.

Power Indicator Green LED

Mechanical 6.10” x 3.75” x 1.60” (DWH)

Weight 1.5 pounds

Options RA-1, 1-RU rack shelf. Up to four units may be accommodated.

WEBSITE:

Visit our web site for

product updates and

additional information.

Telco Sentinel Installation and Operation Manual

LIMITED WARRANTY

The term “Buyer” as used in this document refers to and includes both (but only) (a) any person or entity who acquires such an item for

the purpose of resale to others (i.e., a dealer or distributor of an item), and (b) the first person or entity who acquires such an item for

such person’s or entity’s own use.

Broadcast Tools warrants to each Buyer of any item manufactured by Broadcast Tools that the item will be free from defects in materi-

als and workmanship at the time it is shipped by Broadcast Tools if the item is properly installed, used and maintained.

EXCLUSIVE REMEDIES

If Broadcast Tools is notified, in writing, of a failure of any item manufactured by Broadcast Tools to conform to the foregoing Limited

Warranty within one (1) year following the date of the Buyer’s acquisition of the item, and if the item is returned to Broadcast Tools in

accordance with Broadcast Tools’ instructions for confirmation by inspection of the defect (which at Broadcast Tools’ election may

include, without limitation, a requirement that the Buyer first obtain a Return Authorization number from Broadcast Tools, that the Buyer

furnish proof of purchase in the form of an invoice and/or receipt, and that the Buyer prepay all freight charges associated with any return

of the item to Broadcast Tools using such freight service as Broadcast Tools reasonably may specify), Broadcast Tools will repair or

replace the defective item, or will refund the purchase price paid by the Buyer for the item. Broadcast Tools shall have the exclusive

right to choose between these alternative remedies.

NO OTHER WARRANTIES OR REMEDIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BROADCAST TOOLS AND ITS SUPPLIERS DISCLAIM ALL OTHER

WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABIL-

ITY OR FITNESS FOR A PARTICULAR PURPOSE; AND THE FOREGOING ALTERNATIVE REMEDIES SHALL BE EXCLUSIVE OF

ALL OTHER REMEDIES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS,

WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER BROADCAST TOOLS NOR ANY OF ITS SUPPLIERS

SHALL HAVE ANY LIABILITY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSO-

EVER (INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA OR

INFORMATION, COST OF CAPITAL, CLAIMS OF CUSTOMERS, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE

OF OR THE INABILITY TO USE ANY ITEM SUPPLIED BY BROADCAST TOOLS, EVEN IF BROADCAST TOOLS HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES HAVE ANY LIABILITY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL,

EXEMPLARY OR PUNITIVE DAMAGES. THIS LIMITATION OF LIABILITY APPLIES WHETHER A CLAIM IS ONE ALLEGING

BREACH OF A CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORT, FOR THE VIOLATION OF ANY STATUTORY DUTY,

THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE, OR ANY OTHER CLAIM OF

ANY NATURE. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THIS LIMITATION MAY NOT APPLY TO YOU.

Broadcast Tools, Inc.

131 State Street

Sedro-Woolley, WA 98284 • USA

360.854.9559

voice • 866.783.1742 fax

suppor[email protected] e-mail

www.broadcasttools.com website

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

APPENDIX

Telco Sentinel Installation and Operation Manual

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

APPENDIX

e-mail: [email protected] voice: 360.854.9559 fax: 866.783.1742

Telco Sentinel Installation and Operation Manual

APPENDIX

Broadcast Tools Telco Sentinel Owner's manual

Broadcast Tools Telco Sentinel Owner's manual

Broadcast Tools Telco Sentinel Owner's manual

Related papers

Other documents