Intermec
Connection
Manager
User’s Guide
ii Intermec Connection Manager User’s Guide
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing
customers to operate and service Intermec-manufactured equipment and is not
to be released, reproduced, or used for any other purpose without written
permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to
change without prior noticed and do not represent a commitment on the part of
Intermec Technologies Corporation.
© 2006-2008 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage
Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet,
Fingerprint, INCA (under license), i-gistics, Intellitag, Intellitag Gen2, JANUS,
LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre,
ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered
trademarks of Intermec Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Intermec Connection Manager User’s Guide iii
Document Change Record
This page records changes to this document. The document was
last released as Revision A.
Version
Number
Revision
Letter
Date Description of Change
B 04/2007 Revised to support the CN3 Mobile
Computer.
-001 03/2008 Revised to support the 7x1B Mobile
computer and Windows Mobile
2003. Added notes regarding
Intermec Connection Manager
usage. Part number updated from
978-054-016 to 934-029-001.
iv Intermec Connection Manager User’s Guide
Contents
Intermec Connection Manager User’s Guide v
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support. . . . . . . . . . . . . . . . . vii
Warranty Information . . . . . . . . . . . . . .vii
Web Support . . . . . . . . . . . . . . . . . . . . .vii
Telephone Support . . . . . . . . . . . . . . . viii
Service Location Support . . . . . . . . . . . viii
Who Should Read This Document. . . . . . . . . . . . ix
Related Documents . . . . . . . . . . . . . . . . . . . . . . . ix
1
About Intermec Connection Manager. . . .1
About Intermec Connection Manager. . . . . . . . . . . . . . . . . .2
Installing Intermec Connection Manager . . . . . . . . . . . . . . .2
Installing Using ActiveSync . . . . . . . . . . . . . . . . . .3
Installing Using a .cab File . . . . . . . . . . . . . . . . . . .4
Installing Using SmartSystems Foundation. . . . . . .5
2
Using Intermec Connection Manager . . . .7
Learning About the Intermec Connection Manager Icon . . .8
Intermec Connection Manager Settings . . . . . . . . . . . . . . . .9
Configuring Intermec Connection Manager. . . . . .9
Keepalive Tab . . . . . . . . . . . . . . . . . . . . .9
Thresholds Tab . . . . . . . . . . . . . . . . . . .10
Logins Tab. . . . . . . . . . . . . . . . . . . . . . .10
Get Registry Settings . . . . . . . . . . . . . . . . . . . . . .10
Check Ethernet Now . . . . . . . . . . . . . . . . . . . . . .10
Enable/Disable WWAN . . . . . . . . . . . . . . . . . . . .11
Enable/Disable 802.11 . . . . . . . . . . . . . . . . . . . . .11
Enable/Disable Ethernet. . . . . . . . . . . . . . . . . . . .11
Log Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Enable/Disable Roaming . . . . . . . . . . . . . . . . . . .12
Using Intermec Connection Manager . . . . . . . . . . . . . . . . .12
Intermec Connection Manager Switching Priority 13
WWAN Voice and Modem Dialing . . . . . . . . . . .13
Updating Connection Manager . . . . . . . . . . . . . .13
Contents
vi Intermec Connection Manager User’s Guide
Before You Begin
Intermec Connection Manager User’s Guide vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
This section explains how to identify and understand notes that
are in this document.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this
document is presented for reference only. The code does not
necessarily represent complete, tested programs. The code is
provided “as is with all faults.” All warranties are expressly
disclaimed, including the implied warranties of merchantability
and fitness for a particular purpose.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current documents (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec support services knowledge base (Knowledge
Central) at www.intermec.com and click Support > Returns
and Repairs > Warranty to review technical information or to
request technical support for your Intermec product.
Note: Notes either provide extra information about a
topic or contain special instructions for handling a
particular condition or set of circumstances.
Before You Begin
viii Intermec Connection Manager User’s Guide
Telephone Support
These services are available from Intermec.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Service Location Support
For the most current listing of service locations, click Support >
Returns and Repairs > Repair Locations.
For technical support in South Korea, use the after service
locations listed below:
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Order Intermec
products
• Place an order.
• Ask about an existing
order.
1 and then choose 2
Order Intermec
media
Order printer labels and
ribbons.
1 and then choose 1
Order spare
parts
Order spare parts. 1 or 2 and then
choose 4
Te ch n ic al
Support
Talk to technical support
about your Intermec product.
2 and then choose 2
Service • Get a return authorization
number for authorized
service center repair.
• Request an on-site repair
technician.
2 and then choose 1
Service
contracts
• Ask about an existing
contract.
• Renew a contract.
• Inquire about repair billing
or other service invoicing
questions.
1 or 2 and then
choose 3
Before You Begin
Intermec Connection Manager User’s Guide ix
AWOO Systems
102-1304 SK Ventium
522 Dangjung-dong
Gunpo-si, Gyeonggi-do Korea, South 435-776
Contact: Mr. Sinbum Kang
Telephone: +82-31-436-1191
E-mail: [email protected]
IN Information System PTD LTD
6th Floor
Daegu Venture Center Bldg 95
Shinchun 3 Dong
Donggu, Daegu City, Korea
E-mail: [email protected] or korlim@gw.idif.co.kr
Who Should Read This Document
The Intermec Connection Manager User’s Guide provides you with
information about the features of the Intermec Connection
Manager. This guide is written for the person who is responsible
for installing, configuring, maintaining, and troubleshooting the
Intermec Connection Manager.
Before you configure the Intermec Connection Manager, you
should be familiar with your network and general networking
terms, such as IP address, 802.11, and WWAN.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as PDF files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click Support > Manuals.
3 In the Select a Product field, choose the product whose
documentation you want to download.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Before You Begin
x Intermec Connection Manager User’s Guide
Intermec Connection Manager User’s Guide 1
1
About Intermec
Connection Manager
This chapter introduces you to Intermec Connection Manager
and contains the following topics:
• About Intermec Connection Manager
• Installing Connection Manager
Chapter 1 — About Intermec Connection Manager
2 Intermec Connection Manager User’s Guide
About Intermec Connection Manager
The Intermec Connection Manager is a software application and
API interface that provides seamless network roaming for
Intermec mobile computers.
Intermec Connection Manager works in the background to
establish and maintain connections automatically. When a
network changes status, a message is sent to all applications that
are connected to Intermec Connection Manager’s API.
Intermec Connection Manager supports:
• 751B/761B Mobile Computer with Windows Mobile 2003.
•CN3 Mobile Computer.
Intermec Connection Manager allows for network roaming
between various IP connections including:
• Wired Ethernet (802.3).
• Wireless Ethernet (802.11).
•GPRS/EDGE.
•CDMA/1xRTT/EV-DO.
Installing Intermec Connection Manager
The installation CD provides you with the executable files that
are necessary to install Connection Manager on your mobile
computer.
Note: Intermec Connection Manager does not
support Wired Ethernet on the CN3 Mobile
Computer. Avoid using Intermec Connection
Manager for roaming if you are using Wired Ethernet,
as there is a possibility of two network interface cards
(NICs) being active.
Note: Demo applications are included on the
installation CD for both Java and C++. These
applications describe how to use the API interface.
Chapter 1 — About Intermec Connection Manager
Intermec Connection Manager User’s Guide 3
You can install Intermec Connection Manager:
• using Microsoft® ActiveSync.
• using a .cab file.
• using SmartSystems
™ Foundation.
Installing Using ActiveSync
To install Intermec Connection Manager using ActiveSync, you
must install ActiveSync on your PC. Refer to your mobile
computer’s user’s manual for more information.
Once you have established a connection between your host PC
and your mobile computer, you are able to install Intermec
Connection Manager.
To install Intermec Connection Manager using ActiveSync
1 Insert the installation CD into your PC and double-click on
the installation file. The installation prompt appears.
2 Verify that you want to install Intermec Connection Manager
and click Next. The License Agreement screen appears.
3 Read the license agreement and choose I accept the terms in
the license agreement and click Finish. The installation files
are sent to your mobile computer.
Chapter 1 — About Intermec Connection Manager
4 Intermec Connection Manager User’s Guide
4 On your mobile computer, choose the location you want to
install Intermec Connection Manager and tap Install.
Intermec Connection Manager installs onto your mobile
computer.
5 Once the installation is finished tap OK to close the window.
Installing Using a .cab File
To install Intermec Connection Manager using a .cab file you
must first determine what kind of memory card your mobile
computer uses. Refer to your mobile computer’s user’s manual for
more information.
Once you have verified the memory card type, you are able to
install Intermec Connection Manager.
To install Connection Manager using a .cab file
1 Insert the installation CD into your PC and browse to the
appropriate .cab file.
2 Insert your memory card into your PC and copy the .cab file
to any location your memory card.
3 When the .cab file transfer is complete, take your memory
card and insert it into your mobile computer.
4 Open the memory card to view the contents and double-tap
the .cab file. Intermec Connection Manager installation
begins.
Chapter 1 — About Intermec Connection Manager
Intermec Connection Manager User’s Guide 5
5 Choose the location you want to install Intermec Connection
Manager and tap Install. Intermec Connection Manager
installs onto your mobile computer.
6 Once the installation is finished tap OK to close the window.
Installing Using SmartSystems Foundation
To install Intermec Connection Manager using SmartSystems
Foundation, make sure you have SmartSystems Foundation
installed onto your host PC.
For more information on SmartSystems Foundation or to
download, go to www.intermec.com/SmartSystems.
To install Intermec Connection Manager using SmartSystems Foundation
1 Insert the installation CD onto your PC and double-click the
Intermec Connection Manager software bundle. The End
User License Agreement screen appears.
2 Click Accept to install the Intermec Connection Manager
bundle onto your PC. The Connection Manager bundle
installs onto your PC and is loaded into the software vault in
the SmartSystems console.
Unless the .cab file is read-only, it is deleted from the
memory card once the installation completes.
Chapter 1 — About Intermec Connection Manager
6 Intermec Connection Manager User’s Guide
3 Go to the Discovered Devices screen. The Intermec
Connection Manager bundle appears in the Software Vault.
To install Intermec Connection Manager, drag the software
bundle onto the devices you want to have Connection
Manager installed on. Connection Manager is installed onto
your computer.
Intermec Connection Manager User’s Guide 7
2
Using Intermec
Connection Manager
This chapter explains how to properly set up and use Intermec
Connection Manager and contains the following topics:
• Intermec Connection Manager Settings
• Using Intermec Connection Manager
Chapter 2 — Using Intermec Connection Manager
8 Intermec Connection Manager User’s Guide
Learning About the Intermec Connection Manager
Icon
After you have installed Intermec Connection Manager, an icon
appears in the system tray. This icon provides access to the
Intermec Connection Manager settings menu and also displays
the status of Intermec Connection Manager. The next table
explains the different states of the Intermec Connection Manager
icon.
Intermec Connection Manager System Tray icon
Intermec Connection Manager Icon Descriptions
Icon Description
Roaming is disabled. This is the default setting.
Ethernet connected.
WWAN connected.
802.11 connected.
No network connection currently established.
Chapter 2 — Using Intermec Connection Manager
Intermec Connection Manager User’s Guide 9
Intermec Connection Manager Settings
After you have installed Intermec Connection Manager, you are
able to access the settings menu from the icon in the system tray.
From the system tray, you are able to configure Intermec
Connection Manager, apply registry settings, and check your
Ethernet settings.
Intermec Connection Manager Settings Menu
Configuring Intermec Connection Manager
You can access the Configuration screen from the Intermec
Connection Manager Settings Menu. In the Configuration
screen, you are able to adjust various settings including keepalive
ping intervals, power thresholds, and WAN settings.
Keepalive Tab
The Keepalive tab lets you adjust the amount of time between
ping packets. This prevents the session from timing out and
keeps route entries updated. Setting the Keepalive interval to 0
minutes disables this option. The default value is 0 minutes.
Note: While Connection Manager is running, you
must not change network settings via iConnect or
NDISTray as this may cause Connection Manager to
stop functioning properly.
Chapter 2 — Using Intermec Connection Manager
10 Intermec Connection Manager User’s Guide
Ping Destination is used with the Keepalive Interval. The
destination can be a static IP or DNS address. If the Ping
Destination is left blank, Intermec Connection Manager will use
the IP address of the gateway to which it is attached.
Thresholds Tab
The Threshold tab allows you to change power threshold
settings. Intermec Connection Manager can be set to disable
roaming or disable a specific roaming option when the battery
life reaches a specified level. By default, roaming is disabled when
the battery level reaches 20%.
Logins Tab
The Logins tab allows you to configure your WWAN settings.
Get Registry Settings
This feature instructs Intermec Connection Manager to read its
registry settings. This allows registry changes to take effect
without rebooting the mobile computer.
Check Ethernet Now
This setting instructs Intermec Connection Manager to attempt
to establish an Ethernet connection on its next cycle.
If Intermec Connection Manager detects an Ethernet adapter but
finds that the cable is not attached, it will stop checking for a
connection until the device is removed and reinserted into a
dock, or until the Check Ethernet Now button is tapped.
Note: Keepalive ping packets are included in your
WAN data bill, so be aware when choosing a
Keepalive interval that although the Keepalive ping
packet and its response packet are small (less than 100
bytes each), your wireless provider might charge a
minimum packet size.
The installation CD contains a .reg file with registry
values that can be modified.
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