Loud nois e s com ing from e xte rnal h ard drive
In m os t cas e s , loud nois e s com ing from th e drive s ugge s t a de fe ctive drive or
a loos e part. W e apologiz e for any inconve nie nce th is m ay caus e . Ple as e
contact cus tom e r s e rvice for as s is tance .
"H DD1 ERROR" or "H DD2 ERROR" ligh ts appe ar
Th is indicate s one of th e drive s m ay ne e d re placing. Th e h ard drive m us t be
re place d by anoth e r h ard drive of th e s am e capacity, brand, and m ode l
num be r. Ope n th e e nclos ure , re m ove th e faile d h ard drive and re place w ith
th e ne w drive . Afte r ins e rting th e ne w drive and clos ing th e unit, turn it on and
th e ne w h ard drive w ill autom atically be re built us ing a copy of th e data from
th e good h ard drive . Th e unit doe s not ne e d to be conne cte d to th e com pute r
in orde r to be re built. Do not turn off th e pow e r during th e re building proce s s .
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