omesc Warranty Terms and Condions
rbit warrants X303 Smart Way Smith free from defects in material and workmanship unde
ormal use at home. Any use in commercial, instuonal or rental will void this warranty. Warrant
eriod begins from date of purchase. Only the person on original purchase invoice and/or warranty
ard is covered. It is non-transferrable.
ur goods come with consumer guarantees that cannot be excluded under the Australia
onsumer Law. You are entled to a replacement or refund for a major failure and can ask fo
ompensaon for any drop in value of goods or service. You are also entled to have the goods
epaired or replaced if the failure does not amount to a major failure. Please discuss with Orbi
ervice department or refer to ACL for details of consumer guarantees.
arranty Registraon and Claim Procedures
arranty commitments are valid only with a completed warranty card that is returned within 1
ays from date of purchase or registered online with Orbit Fitness that includes the product seria
umber (where applicable) and details of purchase as in aached sheet. Proof of purchase in th
orm of tax invoice from an Orbit store, Orbit Online, Orbit authorised dealer or distributor will b
equired when raising a warranty claim.
o lodge a warranty claim, have your purchase details handy and contact Orbit Service departmen
uring business hours at Unit 308, 396 Scarborough Beach Road, Osborne Park, WA 6017 in perso
r via post, by telephone 0061-8-62413050 or by e-mail service@orbiitness.com.au within th
arranty period. Customer may be requested to return defecve or damaged product to Orbit
ervice department or to the Orbit store that the product was purchased from. Whereas a produc
s too big or heavy for customer to handle, an on-site service call can usually be organized. However
his may incur a call-out fee when the claim is lodged outside the labour cost warranty period. Orbi
eserves the right to charge customer labour, parts and call-out fee if it establishes that a warrant
laim is not valid. Please refer to “items not covered”.
etal structure frame: 2 years limited warranty (excl rust and paint)
echanical parts: 1 year limited warranty (incl bearing, bushing)
ear and tear parts: 6 months on pulley and steel cable
90 days on foam, upholstery (including stching)
abour cost 1 year limited warranty