Widex C3-m User manual

Widex
Brand
Widex
Model
C3-m
Category
Headphones
Type
User manual

This manual is also suitable for

User instrUctions
The clear™330 SerieS
C3-m/C3-m-Cb
behind-the-ear
CONTENTS
SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
THEHEARINGAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rightleftidentification . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acousticindicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Insertingthebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removingthebattery. . . . . . . . . . . . . . . . . . . . . . . . . . .
Batterydrawerwithoutanailgrip . . . . . . . . . . . . . . . .
Lowbatteryindication . . . . . . . . . . . . . . . . . . . . . . . . . .
Turningthehearingaidonandoff. . . . . . . . . . . . . . . . . .
Volumeadjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lostpartneralarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Listeningprograms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switchingbetweenthelisteningprograms . . . . . . . .
Zen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Usingatelephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioningthehearingaidintheear . . . . . . . . . . . . . . .
Removingthehearingaid . . . . . . . . . . . . . . . . . . . . . . . . .
CLEANING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
INCASEOFMALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . 
CARINGFORYOURHEARINGAID. . . . . . . . . . . . . . . . . . 
WARNINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
REGULATORYINFORMATION . . . . . . . . . . . . . . . . . . . . . . 
2 3
YOURWIDEXCLEAR™
HEARINGAID
(To be filled out by the hearing care professional)
Date __________________________________
Batterysize _____________________________
4 5
SYMBOLS
The following symbols will be used throughout the
manual
WARNING
Messages with this heading indicate serious adverse reactions,
potential safety hazards and inadequate performance of device.
CAUTION
Messages with this heading indicate/include information regard-
ing any special care to be exercised.
Not for general waste.
THEHEARINGAID
Theillustrationbelowshowsthehearingaidwithoutan
ear-set
Microphoneopenings
Onofffunction
Nailgrip
LEDRLID
6 7
NOTE
In addition to these user instructions, a separate user manual is
provided describing the various ear-set solutions available for
your hearing aid: “Ear-sets for Widex BTE hearing aids”
WARNING
This booklet and the manual “Ear-sets for Widex BTE hearing
aids” contain important information and instructions. Read
these booklets carefully before you start using the hearing aid.
NOTE
Your hearing aid, ear-set and accessories may not look exactly as
illustrated in this booklet. We also reserve the right to make any
changes considered necessary.
Intendeduse
TheCLEARhearingaidsareintendedasairconduction
amplificationdevicestobeusedineverydaylistening
environmentsTheCLEARhearingaidsmaybeprovid-
edwiththeZenprogramintendedtoprovidearelaxing
soundbackground(iemusicnoisesource)foradults
whodesiretolistentosuchabackgroundinquiet
IndicationsforUse
The devices are indicated for individuals with a full
rangeofhearinglossseverityfromminimal(dBHL)
tomoderately severe(dBHL)andallhearingloss
configurations
Theyaretobeprescribedbylicensedhearinghealth-
care professionals (audiologists hearing aid special-
ists otolaryngologists) who are trained in hearing
(re)habilitationaswellastinnitusmanagement
Descriptionofdevice
YourCLEAR™hearingaidisusedwithanear-setwhich
consists of an earwire and a tubing The hearing aid
usesaproprietarywirelesstechnologyWidexLinkto
enablecommunicationbetweentheleftandtheright
hearingaidsaswellasbetweenthehearingaidsand
theDEXaccessories
8 9
Yourhearingaidmaybeprovidedwithanoptionallis-
teningprogramcalledZenItmakesmusicaltones(and
sometimesarushingnoise)inthebackgroundThese
soundsareshapedaccordingtoyourhearingloss
Rightleftidentification
The arrow shows the position of the
identification mark (red mark  right
andbluemarkleft)
Acousticindicators
Thehearingaidmaybesettoproduceasignaltoindi-
catetheuseofcertainfunctionsThesignalmaybea
spokenmessageortonesadjustedbythehearingcare
professional in consultation with you The signal can
alsobedeactivated
Adjustingvolume Tone* Off
ConfirmingRCprogramkeyuse
Clicking
sound
Off
Changingprogram Message Tones Off
Startingupthehearingaid Message Tone Off
Warningaboutlowbattery Message tones Off
Warningaboutlostpartner Message Off
Servicereminder Message Off
* Bold indicates standard setting
10 11
Thebattery
Werecommendzinc-airbatteriesUseasizebattery
forthehearingaid
To obtain replacement batteries please consult your
hearingcareprofessionalItisimportanttotakenote
oftheexpirydateandtherecommendationsregarding
disposalofusedbatteriesonthebatterypack
Insertingthebattery
Before inserting a new battery into the
hearing aid remember to remove the
adhesive tab Once the tab has been re-
moved the battery will start functioning after a few
seconds
CAUTION
Do not use batteries if there is a sticky residue from the tab or
other unwanted substance, as this can cause the hearing aid to
malfunction.
Use the nail grip to gently swing the battery drawer
openDonotpressthedrawerbeyondtheopenposi-
tion
Place the batteryin the draweras illustrated so that
theplus()signonthebatteryisfacingtowardsyou
whenyouholdthehearingaidasshownYoucanuse
thebatterymagnetprovidedtosteerthebatteryinto
place
Ifthebatterydrawerdoesnotcloseeasilythebattery
isincorrectlyinserted
Whenchangingbattery itisa goodidea toholdthe
hearingaidoveratable
+
12 13
Removingthebattery
 Openthebatterydraweraspreviouslydescribed
Placethehearingaidontheprovidedclothona
cleanplanesurfaceandturnitasillustrated
 Supportingthedrawerwithyourfingerusethe
batterymagnetprovidedtopushthebatteryoutof
thebatterydrawerfromtheminusside
Batterydrawerwithoutanailgrip
The hearing aid may be provided with
a battery drawer without a nail grip
which means that you need a tool to
open the battery drawer This type of
drawercanbeagoodchoiceifthehear-
ingaidiswornbyachildAspecialtool
foropeningthedrawerwillbeincluded
withthisdrawer
Thebatterydrawerisopenedasillus-
trated
14 15
Lowbatteryindication
An acoustic indicator will sound when the battery is
nearly exhausted unless this function has beendisa-
bled(seepage)Werecommendthatyoualwayshave
asparebatterywithyou
WARNING
Never leave an exhausted battery in the hearing aid. Exhausted
batteries may leak, damaging the hearing aid.
WARNING
Your hearing aid may stop functioning, for instance if the
battery is exhausted. You should be aware of this possibility, in
particular when you are in traffic or are otherwise dependent
on warning signals.
Turningthehearingaidonandoff
Thebatterydrawerofthehearingaidalsofunctionsas
theonoffswitch
Close the battery drawertoturnonthe
hearing aid An acoustic indicator will
indicate that the hearing aid has been
switchedonunlessthisfunctionhasbeen
disabled
Openthe batterydrawertoturnoffthe
hearingaid
Pleaseremembertoturnoffthehearing
aidwhenitisnotinuseRemovethebat-
teryifthehearingaidwillnotbeusedfor
severaldays
16 17
Volumeadjustment
Thehearingaidvolumeisadjustedautomaticallyinac-
cordancewithyoursoundenvironment
Ordinarily you cannot fine-tune the volume in your
hearingaidHoweverifyouhavearemotecontrolthis
optionbecomesavailable
Inthedefault setting anyvolumeadjustment viathe
remotecontrolwillaffectbothhearingaids
For any adjustment of the steps in which volume in-
creases or decreases consult your hearing care pro-
fessional
Ifyouhavea remote controlpleasealso refertothe
userinstructionsforthis
CAUTION
If the volume in the hearing aid is generally too loud or too
weak, or the reproduced sounds are distorted, or if you would
like any further information, consult your hearing care profes-
sional.
Tomutethehearingaidwitharemotecontrol
Keep pressing the volume down key on the remote
controlafterthelongbeep-tonehassoundedandun-
tilitstopsPressingoneofthevolumekeysbrieflywill
bringbackthesound
18 19
Lostpartneralarm
(NoteOnlyapplicableifthisfeaturehasbeenactivated
byyourhearingcareprofessional)
Ifoneofyourhearingaidsfallsoffyourearandorthe
batteryisexhaustedatonesignalandaspokenmes-
sagewillsoundtwotimesintheotherhearingaidand
adiodewillflashonbothhearingaids
Whenthelosthearingaidisrepositionedandorthe
batteryisexchangedthediodesstopflashing
Listeningprograms
Bydefaultyourhearingaidhasonelisteningprogram
(Master) If you have a remote control your hearing
aidmayadditionallybeprovidedwiththreeofthefol-
lowingprogramsplusthespecialZenprogramcalled
Zen
Please also refer to the user instructions for your re-
motecontrol
Music Forlisteningtomusic
TV ForlisteningtotheTV
Comfort Attenuatesbackgroundnoise
Reversefocus Focusonsoundsfrombehind
AudibilityExtender Makeshigh-frequencysounds
audible
Phone Forlisteningtothetelephone
Zen Generatesdifferentkindsoftones
Containsonestyle
Compoundprograms
TheMasterprograminoneear
andZenAudibilityExtender
ReversefocusorPhoneinthe
other
Zen
SpecialZenprogramwithupto
threedifferentZenstyles
20 21
Ifyourneedschangeovertimethecombinationoflis-
teningprogramscanbealtered
The Zen program may be used with amplification so
that both the surrounding sounds and the Zen tones
areheardtogetherOritmaybeusedalone(without
amplification) in quiet when you are not required to
hearsurroundingsounds
ThedurationoftheZenplaytimecanbesetbyyour
hearingcareprofessionalaccordingtoyourneeds
Benefits
The Zen program may provide a relaxing listening
backgroundforsomepeopleWhentheZenprogram
isusedinatinnitusmanagementprogramitswearer
mayexperiencesomerelieffromtinnitus
CAUTION
Use of the different Zen programs may interfere with hearing
surrounding sounds including speech. The programs should not
be used when hearing such sounds is important. Switch the
hearing aid to a non-Zen program in those situations.
CAUTION
If you perceive decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus, contact your hearing
care professional.
22 23
Switchingbetweenthelisteningprograms
Eachtimeyouchangeprogramviatheremotecontrol
anacousticindicatorwillsoundunlessthisfunctionhas
beendisabled
Program Messageoroneshortbeep
Program Messageortwoshortbeeps
Program Messageorthreeshortbeeps
Program Messageoronelongandoneshortbeep
Zen Messageortone
In the default setting, both your hearing aids will be
affected when you change programs.
Zen
Thisprogramisaccessedviaalongpress(twosecs)on
theprogrambuttonontheRC-DEXAshortpressthen
allowsyoutocyclethroughtheavailableZenstyles
YoucanexitZenbypressingandholdingtheprogram
buttonontheRC-DEXfortwoseconds
Usingatelephone
When using a telephone we
recommend that you hold the
telephone against your headat
an angle above your ear rath-
erthandirectlyagainsttheear
If the sound is not optimal try
moving the telephone earpiece
toaslightlydifferentposition
24 25
Positioningthehearingaidintheear
Insert the earmould in the
earcanalwhileholdingthe
lowerpartofthetubingIt
may help to pull the out-
er ear backwards and up-
wards with the opposite
hand
Placethehearingaid behindtheearso thattheear-
hookrestscomfortablyontheearclosetoyourhead
The illustrations show a classic earmould For further
information on ear-tipearmould types anchors and
proceduresseetheseparateear-setusermanualpro-
vided
Removingthehearingaid
Removethehearingaidfromitspo-
sitionbehindtheear
Carefully pull the earmould
out of the ear canal while
holdingthelowerpartofthe
tubing
Ifitisdifficultyoucantrytomovetheearmouldcare-
fullyfromsidetosidewhilepullingitoutItmayalso
helptopulltheouterearbackwardsandupwardswith
theoppositehand
26 27
CLEANING
The following cleaning accessories are available for
the hearing aid and ear-set* Please see user manual
“EarsetsforWidexBTEhearingaids”
Cloth
 Waxremovingtool
 Cleaningthread
Contactyourhearingcareprofessionalifyouneedad-
ditionalsuppliesofcleaningaccessories
* Selection depends on ear-set type
Cleanthehearingaidwiththesoft
clothafteruse
WARNING
Never use water or cleaning solutions to clean the hearing aid,
as this may cause it to malfunction.
Themicrophoneopenings
Clean the microphone openings
bypassingthewax removingtool
straightthroughtheopenings
Ifyoufeelresistancewithdrawthe
tool and try again Use only the
waxremovingtoolprovided
Whenthehearingaidisnotinuse
the battery drawer should be left
open to ventilate the hearing aid
andallowittodry
28 29
ACCESSORIES
Avarietyofassistivelisteningdevicesareavailablefor
yourhearingaid
• RC-DEX
• TV-DEX
• M-DEX
Forhelpindeterminingwhetheryoucouldbenefitfrom
a remote control or other accessories please consult
yourhearingcareprofessional
INCASEOFMALFUNCTION
Problem Possiblecause Solution
Thehearing
aidis
completely
silent
Thehearingaidis
notturnedon
Makesurethebattery
drawerisclosed
Thebatterydoes
notwork
Insertanewbatteryin
thebatterydrawer
Thehearing
aidvolumeis
notpowerful
enough
Thebatteryisnearly
exhausted
Insertanewbatteryin
thebatterydrawer
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Yourhearingmay
havechanged
Contactyourhearing
careprofessional
Thehearing
aidwhistles
continuously
Yourearisblocked
byearwax
ContactyourENT
doctorphysician
Thetubingisyellow
stifforbroken
Replacethetubing
Theearmould
ear-tipisnot
correctlyplacedin
yourearcanal
Taketheearmould
ear-tipoutandrein-
sertit
Theearmould
ear-tipfitistoo
loose
Contactyourhearing
careprofessional
Yourtwo
hearing
aidsarenot
workingin
synchrony
Theconnection
betweenthehearing
aidsislost
Turnthehearingaids
offandonagain
30 31
Problem Possiblecause Solution
Thehearing
aidsdonot
respond
withacor-
responding
changein
volumeor
programto
theRC-DEX
a TheRC-DEXis
usedbeyond
thetrans mission
range(m)
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
c TheRC-DEX
andtheCLEAR
hearingaidsare
notmatched
a MovetheRC-DEX
closertotheCLEAR
hearingaids
b Moveawayfrom
knownsourceofEM
interference
c Checkwithdispenser
tomakesureRC-
DEXismatchedwith
CLEARhearingaids
Thewearer
hears“inter-
rupted”
speech(on
andoff)from
thehear-
ingaidsor
nospeech
(muted)from
thetrans-
mittingear
a Thebatteryin
oneofthehearing
aidshasexpired
b Strongelectro-
magneticinterfe-
renceinthe
vicinity
a Replacebatteryin
oneorbothhearing
aids
b Moveawayfrom
knownsourcesof
interference
CARINGFORYOURHEARINGAID
The hearing aid is a valuable object and should be
treatedwithcareHerearesomethingsyoucandoto
prolongthelifeofyourhearingaid
CAUTION
•Turnoff yourhearingaidwhenitisnotinuseRemovethe
batteryifthehearingaidwillnotbeusedforseveraldays
•Whenthehearingaidisnotinusekeepitinitscaseinacool
drylocationoutofreachofchildrenandpets
•Do not expose the hearing aid to extreme temperatures or
highhumidityMake sure to drythe hearingaidthoroughly
afterheavyperspirationsuchasthatwhichmayoccurduring
intensephysicalactivityegplayingsports
•Avoiddroppingyourhearingaid–performcleaningandbat-
terychangeswhileholdingthehearingaidaboveasoftsur-
face
•Donot wear yourhearing aidwhile in the shower orswim-
ming or when using a hair dryer perfume hair and body
spraysorgelssuchassuntanninglotionsorcreams
•Inenvironmentswithhighhumidityadryingkitmaybeused
dailytoreducetheamountofmoistureinsidethehearingaid
Seetheinstructionsenclosedwiththedryingkit
32 33
WARNINGS
WARNING
Hearing aids and batteries can be dangerous if swal lowed or
used improperly. Swallowing or improper use can result in
severe injury or even fatalities. In case of ingestion, contact a
physician immediately.
•Keephearingaidsandtheirpartsaccessoriesandbatteries
outofreachofchildrenandanyoneelsewhomightswallow
suchitemsor otherwise causeinjury to themselvesDo not
change batteries in front of them and do not let them see
whereyoukeepyourbatterysupplyDiscardusedbatteries
carefully
•Batteriesareverysmallandcaneasilybemistakenforpillsor
thelikeNeverputabatteryorhearingaidinyourmouthfor
anyreasonasyoumayriskswallowingit
WARNING
•Riskofexplosionifbatteryisreplacedbyanincorrect type
orrechargedDisposeofusedbatteriesaccordingtothein-
structions
•Never allow others to wear your hearing aid as this could
causepermanentdamagetotheirhear ing
•When selecting a listening program please remember that
therearesituationsinwhichitisparticularlyimportanttobe
abletohearthesurroundingsounds(egtrafficwarningsig-
nals)
•Thehearingaidismadeofmodernnon-allergenicmaterials
NonethelessinrarecasesskinirritationmayoccurIfyouno-
ticeskinirritationinoraroundyourearorearcanalcontact
yourhearingcareprofessional
WARNING
•Beawarethattheuseofanytypeofhearingaidmayinvolve
aslightlyincreasedriskofinfectionintheearcanalAninfec-
tioncanariseasaresultofinadequateventilationoftheear
We therefore recommend that you remove the hearing aid
andear-setfromyourearatnighttoallowtheearcanaltobe
ventilatedMakesurethatyoucleanandinspectyourhearing
aidandear-setasrequiredIfaninfectionoccursyoushould
seekmedicalattentionandcontactyourhearingcareprofes-
sionalforadviceonhowtodisinfectthevarioushearingaid
partsDonotunderanycircumstancesusealcoholchlorine
orsimilarsubstances
•Widexhearingaidsarenotcertifiedforuseinminesorother
areaswithexplosivegases
34 35
WARNING
•DonotwearyourhearingaidduringradiationX-raysMRIs
CTorothermedicaltreatmentsandscansTheemissionsfrom
theseproceduresaswellasfromothertypesofradiationsuch
asthatina microwaveovencandamageyourhearing aid
Radiation from for example room surveillance equipment
burglaralarmsandmobilephonesisweakerandwillnotdam-
agethehearingaidbutmaycreateaudibleinterference
CAUTION
•Yourhearingaidhasbeentestedforinterferenceaccording
to international standards Nevertheless it is possible that
unforeseeninterferencemayoccurinthehearingaiddueto
electromagneticradiationfromotherproductssuchasalarm
systemsroomsurveillanceequipmentandmobilephones
•Althoughyourhearingaidhasbeendesignedtocomplywith
themoststringentinternationalelectromagneticcompatibil-
itystandardsthepossibilitycannotbeexcludedthatitmay
causeinterferencewithotherequipmentsuchasmedicalde-
vices
•Nevertrytoopenorrepairthehearingaidyourself
ADVICE
NOTE
•Thehearingaidwillnotrestorenormalhearingandwillnot
prevent or improve a hearing loss resulting from organic
conditions However the hearing aid can help you to make
thebestpossibleuseofyourremaininghearingabilityYou
shouldalsobearinmindthatitcantaketimetogetusedtoa
newhearingaidandnewsounds
•Inmostcasesusingthehearingaidinfrequentlywillnotper-
mityoutogainfullbenefitfromit
•The use of a hearingaidis only part of hearinghabilitation
andmayneedtobesupplementedbyauditorytrainingand
instructioninlipreading
•Theuseofhearingaidsincreasestheriskofaccumulationof
earwax Contact your physicianENT doctor if you suspect
that aplug of earwaxhasaccumulatedin your earEarwax
maynotonlyreduceyourownhearingbutalsotheeffectof
thehearingaidconsiderablyItisagoodideatoaskyourphy-
siciantocleanyourearsacoupleoftimesayear
36 37
REGULATORYINFORMATION
FederalCommunicationsCommissionandIndustry
CanadaStatement
FCCIDTTY-CM
FCCIDTTY-CMCB
ICB-CM
ICB-CMCB
ThisdevicecomplieswithpartoftheFCCRulesand
withRSS-ofIndustryCanadaOperationissubjectto
thefollowingtwoconditions
()Thisdevicemaynotcauseharmfulinterferenceand
()thisdevicemustacceptanyinterferencereceived
includinginterferencethatmaycauseundesiredoperation
NOTE
Thisequipmenthasbeentestedandfoundtocomply
withthelimitsforaClassBdigitaldevicepursuant
topartoftheFCCRulesTheselimitsaredesigned
toprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallationThisequipment
gene ratesusesandcanradiateradiofrequencyenergy
andifnotinstalledandusedinaccordancewiththe
instructionsmaycauseharmfulinterferencetoradio
communicationsHoweverthereisnoguaranteethat
interferencewillnotoccurinaparticularinstallationIf
thisequipmentdoescauseharmfulinterferencetoradio
ortelevisionreceptionwhichcanbedeterminedby
turningtheequipmentoffandontheuserisencouraged
totrytocorrecttheinterferencebyoneormoreofthe
followingmea sures
— Reorientorrelocatethereceivingantenna
— Increasetheseparationbetweentheequipmentand
receiver
— Connecttheequipmentintoanoutletonacircuit
differentfromthattowhichthereceiverisconnected
— ConsultthedealeroranexperiencedradioTV
technicianforhelp
NOTE
ThisequipmentcomplieswithFCCradiationexposure
limitssetforthforanuncontrolledenvironmentThis
transmittermustnotbeco-locatedoroperatingin
conjunctionwithanyotherantennaortransmitter
ThisequipmentcomplieswiththeIndustryCanadaRF
radiationexposurelimitssetforthforanuncontrolled
environmentasperICRSS-
Changesormodificationstotheequipmentnotexpressly
approvedbyWidexcouldvoidtheuser’sauthorityto
operatetheequipment
38 39
Hearing aids accessories and batter-
iesshouldnotbedisposedofwithnormal
household waste Please consult your na-
tionalWidexdistributorforadviceonhow
todisposeoftheseitems
Hereby Widex AS declares that this C-m and
C-m-CB are in compliance with the essential re-
quirements and other relevant provisions of Directive
EC
AcopyoftheDeclarationofConformitycanbefound
athttpwwwwidexcom
WIDEX A/S
•
Nymoellevej 6, DK-
3540 Lynge
Denmark
•
www.widex.com
Page is loading ...
  • Page 1 1
  • Page 2 2
  • Page 3 3
  • Page 4 4
  • Page 5 5
  • Page 6 6
  • Page 7 7
  • Page 8 8
  • Page 9 9
  • Page 10 10
  • Page 11 11
  • Page 12 12
  • Page 13 13
  • Page 14 14
  • Page 15 15
  • Page 16 16
  • Page 17 17
  • Page 18 18
  • Page 19 19
  • Page 20 20
  • Page 21 21

Widex C3-m User manual

Widex
Brand
Widex
Model
C3-m
Category
Headphones
Type
User manual
This manual is also suitable for
Download PDF
report

Ask a question and I''ll find the answer in the document

Finding information in a document is now easier with AI

Related papers

Other documents