Widex C3-m User manual

Brand: Widex

Model: C3-m

Category: Headphones

Type: User manual

This manual is also suitable for

User instrUctions

The clear™330 SerieS

C3-m/C3-m-Cb

behind-the-ear

CONTENTS

SYMBOLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

THEHEARINGAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Rightleftidentification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Acousticindicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Thebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Insertingthebattery. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Removingthebattery. . . . . . . . . . . . . . . . . . . . . . . . . . .

Batterydrawerwithoutanailgrip . . . . . . . . . . . . . . . .

Lowbatteryindication . . . . . . . . . . . . . . . . . . . . . . . . . .

Turningthehearingaidonandoff. . . . . . . . . . . . . . . . . .

Volumeadjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Lostpartneralarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Listeningprograms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Switchingbetweenthelisteningprograms . . . . . . . .

Zen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Usingatelephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Positioningthehearingaidintheear . . . . . . . . . . . . . . .

Removingthehearingaid . . . . . . . . . . . . . . . . . . . . . . . . .

CLEANING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

INCASEOFMALFUNCTION . . . . . . . . . . . . . . . . . . . . . . . 

CARINGFORYOURHEARINGAID. . . . . . . . . . . . . . . . . . 

WARNINGS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

ADVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

REGULATORYINFORMATION . . . . . . . . . . . . . . . . . . . . . . 

2 3

YOURWIDEXCLEAR™

HEARINGAID

(To be filled out by the hearing care professional)

Date __________________________________

Batterysize _____________________________

4 5

SYMBOLS

The following symbols will be used throughout the

manual

WARNING

Messages with this heading indicate serious adverse reactions,

potential safety hazards and inadequate performance of device.

CAUTION

Messages with this heading indicate/include information regard-

ing any special care to be exercised.

Not for general waste.

THEHEARINGAID

Theillustrationbelowshowsthehearingaidwithoutan

ear-set

Microphoneopenings

Onofffunction

Nailgrip

LEDRLID

6 7

NOTE

In addition to these user instructions, a separate user manual is

provided describing the various ear-set solutions available for

your hearing aid: “Ear-sets for Widex BTE hearing aids”

WARNING

This booklet and the manual “Ear-sets for Widex BTE hearing

aids” contain important information and instructions. Read

these booklets carefully before you start using the hearing aid.

NOTE

Your hearing aid, ear-set and accessories may not look exactly as

illustrated in this booklet. We also reserve the right to make any

changes considered necessary.

Intendeduse

TheCLEARhearingaidsareintendedasairconduction

amplificationdevicestobeusedineverydaylistening

environmentsTheCLEARhearingaidsmaybeprovid-

edwiththeZenprogramintendedtoprovidearelaxing

soundbackground(iemusicnoisesource)foradults

whodesiretolistentosuchabackgroundinquiet

IndicationsforUse

The devices are indicated for individuals with a full

rangeofhearinglossseverityfromminimal(dBHL)

tomoderately severe(dBHL)andallhearingloss

configurations

Theyaretobeprescribedbylicensedhearinghealth-

care professionals (audiologists hearing aid special-

ists otolaryngologists) who are trained in hearing

(re)habilitationaswellastinnitusmanagement

Descriptionofdevice

YourCLEAR™hearingaidisusedwithanear-setwhich

consists of an earwire and a tubing The hearing aid

usesaproprietarywirelesstechnologyWidexLinkto

enablecommunicationbetweentheleftandtheright

hearingaidsaswellasbetweenthehearingaidsand

theDEXaccessories

8 9

Yourhearingaidmaybeprovidedwithanoptionallis-

teningprogramcalledZenItmakesmusicaltones(and

sometimesarushingnoise)inthebackgroundThese

soundsareshapedaccordingtoyourhearingloss

Rightleftidentification

The arrow shows the position of the

identification mark (red mark  right

andbluemarkleft)

Acousticindicators

Thehearingaidmaybesettoproduceasignaltoindi-

catetheuseofcertainfunctionsThesignalmaybea

spokenmessageortonesadjustedbythehearingcare

professional in consultation with you The signal can

alsobedeactivated

Adjustingvolume Tone* Off

ConfirmingRCprogramkeyuse

Clicking

sound

Off

Changingprogram Message Tones Off

Startingupthehearingaid Message Tone Off

Warningaboutlowbattery Message tones Off

Warningaboutlostpartner Message Off

Servicereminder Message Off

* Bold indicates standard setting

10 11

Thebattery

Werecommendzinc-airbatteriesUseasizebattery

forthehearingaid

To obtain replacement batteries please consult your

hearingcareprofessionalItisimportanttotakenote

oftheexpirydateandtherecommendationsregarding

disposalofusedbatteriesonthebatterypack

Insertingthebattery

Before inserting a new battery into the

hearing aid remember to remove the

adhesive tab Once the tab has been re-

moved the battery will start functioning after a few

seconds

CAUTION

Do not use batteries if there is a sticky residue from the tab or

other unwanted substance, as this can cause the hearing aid to

malfunction.

Use the nail grip to gently swing the battery drawer

openDonotpressthedrawerbeyondtheopenposi-

tion

Place the batteryin the draweras illustrated so that

theplus()signonthebatteryisfacingtowardsyou

whenyouholdthehearingaidasshownYoucanuse

thebatterymagnetprovidedtosteerthebatteryinto

place

Ifthebatterydrawerdoesnotcloseeasilythebattery

isincorrectlyinserted

Whenchangingbattery itisa goodidea toholdthe

hearingaidoveratable

12 13

Removingthebattery

 Openthebatterydraweraspreviouslydescribed

Placethehearingaidontheprovidedclothona

cleanplanesurfaceandturnitasillustrated

 Supportingthedrawerwithyourfingerusethe

batterymagnetprovidedtopushthebatteryoutof

thebatterydrawerfromtheminusside

 

Batterydrawerwithoutanailgrip

The hearing aid may be provided with

a battery drawer without a nail grip

which means that you need a tool to

open the battery drawer This type of

drawercanbeagoodchoiceifthehear-

ingaidiswornbyachildAspecialtool

foropeningthedrawerwillbeincluded

withthisdrawer

Thebatterydrawerisopenedasillus-

trated

14 15

Lowbatteryindication

An acoustic indicator will sound when the battery is

nearly exhausted unless this function has beendisa-

bled(seepage)Werecommendthatyoualwayshave

asparebatterywithyou

WARNING

Never leave an exhausted battery in the hearing aid. Exhausted

batteries may leak, damaging the hearing aid.

WARNING

Your hearing aid may stop functioning, for instance if the

battery is exhausted. You should be aware of this possibility, in

particular when you are in traffic or are otherwise dependent

on warning signals.

Turningthehearingaidonandoff

Thebatterydrawerofthehearingaidalsofunctionsas

theonoffswitch

Close the battery drawertoturnonthe

hearing aid An acoustic indicator will

indicate that the hearing aid has been

switchedonunlessthisfunctionhasbeen

disabled

Openthe batterydrawertoturnoffthe

hearingaid

Pleaseremembertoturnoffthehearing

aidwhenitisnotinuseRemovethebat-

teryifthehearingaidwillnotbeusedfor

severaldays

16 17

Volumeadjustment

Thehearingaidvolumeisadjustedautomaticallyinac-

cordancewithyoursoundenvironment

Ordinarily you cannot fine-tune the volume in your

hearingaidHoweverifyouhavearemotecontrolthis

optionbecomesavailable

Inthedefault setting anyvolumeadjustment viathe

remotecontrolwillaffectbothhearingaids

For any adjustment of the steps in which volume in-

creases or decreases consult your hearing care pro-

fessional

Ifyouhavea remote controlpleasealso refertothe

userinstructionsforthis

CAUTION

If the volume in the hearing aid is generally too loud or too

weak, or the reproduced sounds are distorted, or if you would

like any further information, consult your hearing care profes-

sional.

Tomutethehearingaidwitharemotecontrol

Keep pressing the volume down key on the remote

controlafterthelongbeep-tonehassoundedandun-

tilitstopsPressingoneofthevolumekeysbrieflywill

bringbackthesound

18 19

Lostpartneralarm

(NoteOnlyapplicableifthisfeaturehasbeenactivated

byyourhearingcareprofessional)

Ifoneofyourhearingaidsfallsoffyourearandorthe

batteryisexhaustedatonesignalandaspokenmes-

sagewillsoundtwotimesintheotherhearingaidand

adiodewillflashonbothhearingaids

Whenthelosthearingaidisrepositionedandorthe

batteryisexchangedthediodesstopflashing

Listeningprograms

Bydefaultyourhearingaidhasonelisteningprogram

(Master) If you have a remote control your hearing

aidmayadditionallybeprovidedwiththreeofthefol-

lowingprogramsplusthespecialZenprogramcalled

Zen

Please also refer to the user instructions for your re-

motecontrol

 Music Forlisteningtomusic

 TV ForlisteningtotheTV

 Comfort Attenuatesbackgroundnoise

 Reversefocus Focusonsoundsfrombehind

 AudibilityExtender Makeshigh-frequencysounds

audible

 Phone Forlisteningtothetelephone

 Zen Generatesdifferentkindsoftones

Containsonestyle

Compoundprograms



 



TheMasterprograminoneear

andZenAudibilityExtender

ReversefocusorPhoneinthe

other

 Zen

SpecialZenprogramwithupto

threedifferentZenstyles

20 21

Ifyourneedschangeovertimethecombinationoflis-

teningprogramscanbealtered

The Zen program may be used with amplification so

that both the surrounding sounds and the Zen tones

areheardtogetherOritmaybeusedalone(without

amplification) in quiet when you are not required to

hearsurroundingsounds

ThedurationoftheZenplaytimecanbesetbyyour

hearingcareprofessionalaccordingtoyourneeds

Benefits

The Zen program may provide a relaxing listening

backgroundforsomepeopleWhentheZenprogram

isusedinatinnitusmanagementprogramitswearer

mayexperiencesomerelieffromtinnitus

CAUTION

Use of the different Zen programs may interfere with hearing

surrounding sounds including speech. The programs should not

be used when hearing such sounds is important. Switch the

hearing aid to a non-Zen program in those situations.

CAUTION

If you perceive decrease in loudness, tolerance of sounds,

speech not as clear, or worsening tinnitus, contact your hearing

care professional.

22 23

Switchingbetweenthelisteningprograms

Eachtimeyouchangeprogramviatheremotecontrol

anacousticindicatorwillsoundunlessthisfunctionhas

beendisabled

Program Messageoroneshortbeep

Program Messageortwoshortbeeps

Program Messageorthreeshortbeeps

Program Messageoronelongandoneshortbeep

Zen Messageortone

In the default setting, both your hearing aids will be

affected when you change programs.

Zen

Thisprogramisaccessedviaalongpress(twosecs)on

theprogrambuttonontheRC-DEXAshortpressthen

allowsyoutocyclethroughtheavailableZenstyles

YoucanexitZenbypressingandholdingtheprogram

buttonontheRC-DEXfortwoseconds

Usingatelephone

When using a telephone we

recommend that you hold the

telephone against your headat

an angle above your ear rath-

erthandirectlyagainsttheear

If the sound is not optimal try

moving the telephone earpiece

toaslightlydifferentposition

24 25

Positioningthehearingaidintheear

Insert the earmould in the

earcanalwhileholdingthe

lowerpartofthetubingIt

may help to pull the out-

er ear backwards and up-

wards with the opposite

hand

Placethehearingaid behindtheearso thattheear-

hookrestscomfortablyontheearclosetoyourhead

The illustrations show a classic earmould For further

information on ear-tipearmould types anchors and

proceduresseetheseparateear-setusermanualpro-

vided

Removingthehearingaid

Removethehearingaidfromitspo-

sitionbehindtheear

Carefully pull the earmould

out of the ear canal while

holdingthelowerpartofthe

tubing

Ifitisdifficultyoucantrytomovetheearmouldcare-

fullyfromsidetosidewhilepullingitoutItmayalso

helptopulltheouterearbackwardsandupwardswith

theoppositehand

26 27

CLEANING

The following cleaning accessories are available for

the hearing aid and ear-set* Please see user manual

“EarsetsforWidexBTEhearingaids”

 Cloth

 Waxremovingtool

 Cleaningthread

Contactyourhearingcareprofessionalifyouneedad-

ditionalsuppliesofcleaningaccessories

* Selection depends on ear-set type

Cleanthehearingaidwiththesoft

clothafteruse

WARNING

Never use water or cleaning solutions to clean the hearing aid,

as this may cause it to malfunction.

Themicrophoneopenings

Clean the microphone openings

bypassingthewax removingtool

straightthroughtheopenings

Ifyoufeelresistancewithdrawthe

tool and try again Use only the

waxremovingtoolprovided

Whenthehearingaidisnotinuse

the battery drawer should be left

open to ventilate the hearing aid

andallowittodry

28 29

ACCESSORIES

Avarietyofassistivelisteningdevicesareavailablefor

yourhearingaid

• RC-DEX

• TV-DEX

• M-DEX

Forhelpindeterminingwhetheryoucouldbenefitfrom

a remote control or other accessories please consult

yourhearingcareprofessional

INCASEOFMALFUNCTION

Problem Possiblecause Solution

Thehearing

aidis

completely

silent

Thehearingaidis

notturnedon

Makesurethebattery

drawerisclosed

Thebatterydoes

notwork

Insertanewbatteryin

thebatterydrawer

Thehearing

aidvolumeis

notpowerful

enough

Thebatteryisnearly

exhausted

Insertanewbatteryin

thebatterydrawer

Yourearisblocked

byearwax

ContactyourENT

doctorphysician

Yourhearingmay

havechanged

Contactyourhearing

careprofessional

Thehearing

aidwhistles

continuously

Yourearisblocked

byearwax

ContactyourENT

doctorphysician

Thetubingisyellow

stifforbroken

Replacethetubing

Theearmould

ear-tipisnot

correctlyplacedin

yourearcanal

Taketheearmould

ear-tipoutandrein-

sertit

Theearmould

ear-tipfitistoo

loose

Contactyourhearing

careprofessional

Yourtwo

hearing

aidsarenot

workingin

synchrony

Theconnection

betweenthehearing

aidsislost

Turnthehearingaids

offandonagain

30 31

Problem Possiblecause Solution

Thehearing

aidsdonot

respond

withacor-

responding

changein

volumeor

programto

theRC-DEX

a TheRC-DEXis

usedbeyond

thetrans mission

range(m)

b Strongelectro-

magneticinterfe-

renceinthe

vicinity

c TheRC-DEX

andtheCLEAR

hearingaidsare

notmatched

a MovetheRC-DEX

closertotheCLEAR

hearingaids

b Moveawayfrom

knownsourceofEM

interference

c Checkwithdispenser

tomakesureRC-

DEXismatchedwith

CLEARhearingaids

Thewearer

hears“inter-

rupted”

speech(on

andoff)from

thehear-

ingaidsor

nospeech

(muted)from

thetrans-

mittingear

a Thebatteryin

oneofthehearing

aidshasexpired

b Strongelectro-

magneticinterfe-

renceinthe

vicinity

a Replacebatteryin

oneorbothhearing

aids

b Moveawayfrom

knownsourcesof

interference

CARINGFORYOURHEARINGAID

The hearing aid is a valuable object and should be

treatedwithcareHerearesomethingsyoucandoto

prolongthelifeofyourhearingaid

 CAUTION

•Turnoff yourhearingaidwhenitisnotinuseRemovethe

batteryifthehearingaidwillnotbeusedforseveraldays

•Whenthehearingaidisnotinusekeepitinitscaseinacool

drylocationoutofreachofchildrenandpets

•Do not expose the hearing aid to extreme temperatures or

highhumidityMake sure to drythe hearingaidthoroughly

afterheavyperspirationsuchasthatwhichmayoccurduring

intensephysicalactivityegplayingsports

•Avoiddroppingyourhearingaid–performcleaningandbat-

terychangeswhileholdingthehearingaidaboveasoftsur-

face

•Donot wear yourhearing aidwhile in the shower orswim-

ming or when using a hair dryer perfume hair and body

spraysorgelssuchassuntanninglotionsorcreams

•Inenvironmentswithhighhumidityadryingkitmaybeused

dailytoreducetheamountofmoistureinsidethehearingaid

Seetheinstructionsenclosedwiththedryingkit

32 33

WARNINGS

WARNING

Hearing aids and batteries can be dangerous if swal lowed or

used improperly. Swallowing or improper use can result in

severe injury or even fatalities. In case of ingestion, contact a

physician immediately.

•Keephearingaidsandtheirpartsaccessoriesandbatteries

outofreachofchildrenandanyoneelsewhomightswallow

suchitemsor otherwise causeinjury to themselvesDo not

change batteries in front of them and do not let them see

whereyoukeepyourbatterysupplyDiscardusedbatteries

carefully

•Batteriesareverysmallandcaneasilybemistakenforpillsor

thelikeNeverputabatteryorhearingaidinyourmouthfor

anyreasonasyoumayriskswallowingit

WARNING

•Riskofexplosionifbatteryisreplacedbyanincorrect type

orrechargedDisposeofusedbatteriesaccordingtothein-

structions

•Never allow others to wear your hearing aid as this could

causepermanentdamagetotheirhear ing

•When selecting a listening program please remember that

therearesituationsinwhichitisparticularlyimportanttobe

abletohearthesurroundingsounds(egtrafficwarningsig-

nals)

•Thehearingaidismadeofmodernnon-allergenicmaterials

NonethelessinrarecasesskinirritationmayoccurIfyouno-

ticeskinirritationinoraroundyourearorearcanalcontact

yourhearingcareprofessional

WARNING

•Beawarethattheuseofanytypeofhearingaidmayinvolve

aslightlyincreasedriskofinfectionintheearcanalAninfec-

tioncanariseasaresultofinadequateventilationoftheear

We therefore recommend that you remove the hearing aid

andear-setfromyourearatnighttoallowtheearcanaltobe

ventilatedMakesurethatyoucleanandinspectyourhearing

aidandear-setasrequiredIfaninfectionoccursyoushould

seekmedicalattentionandcontactyourhearingcareprofes-

sionalforadviceonhowtodisinfectthevarioushearingaid

partsDonotunderanycircumstancesusealcoholchlorine

orsimilarsubstances

•Widexhearingaidsarenotcertifiedforuseinminesorother

areaswithexplosivegases

34 35

WARNING

•Donotwearyourhearingaidduringradiation X-rays MRIs 

CTorothermedicaltreatmentsandscansTheemissionsfrom

theseproceduresaswellasfromothertypesofradiation such

asthatina microwaveoven candamageyourhearing aid

Radiation from  for example  room surveillance equipment 

burglaralarmsandmobilephonesisweakerandwillnotdam-

agethehearingaidbutmaycreateaudibleinterference

 CAUTION

•Yourhearingaidhasbeentestedforinterferenceaccording

to international standards Nevertheless it is possible that

unforeseeninterferencemayoccurinthehearingaiddueto

electromagneticradiationfromotherproductssuchasalarm

systemsroomsurveillanceequipmentandmobilephones

•Althoughyourhearingaidhasbeendesignedtocomplywith

themoststringentinternationalelectromagneticcompatibil-

itystandardsthepossibilitycannotbeexcludedthatitmay

causeinterferencewithotherequipmentsuchasmedicalde-

vices

•Nevertrytoopenorrepairthehearingaidyourself

ADVICE

NOTE

•Thehearingaidwillnotrestorenormalhearingandwillnot

prevent or improve a hearing loss resulting from organic

conditions However the hearing aid can help you to make

thebestpossibleuseofyourremaininghearingabilityYou

shouldalsobearinmindthatitcantaketimetogetusedtoa

newhearingaidandnewsounds

•Inmostcasesusingthehearingaidinfrequentlywillnotper-

mityoutogainfullbenefitfromit

•The use of a hearingaidis only part of hearinghabilitation

andmayneedtobesupplementedbyauditorytrainingand

instructioninlipreading

•Theuseofhearingaidsincreasestheriskofaccumulationof

earwax Contact your physicianENT doctor if you suspect

that aplug of earwaxhasaccumulatedin your earEarwax

maynotonlyreduceyourownhearingbutalsotheeffectof

thehearingaidconsiderablyItisagoodideatoaskyourphy-

siciantocleanyourearsacoupleoftimesayear

36 37

REGULATORYINFORMATION

FederalCommunicationsCommissionandIndustry

CanadaStatement

FCCIDTTY-CM

FCCIDTTY-CMCB

ICB-CM

ICB-CMCB

ThisdevicecomplieswithpartoftheFCCRulesand

withRSS-ofIndustryCanadaOperationissubjectto

thefollowingtwoconditions

()Thisdevicemaynotcauseharmfulinterferenceand

()thisdevicemustacceptanyinterferencereceived

includinginterferencethatmaycauseundesiredoperation

NOTE

Thisequipmenthasbeentestedandfoundtocomply

withthelimitsforaClassBdigitaldevicepursuant

topartoftheFCCRulesTheselimitsaredesigned

toprovidereasonableprotectionagainstharmful

interferenceinaresidentialinstallationThisequipment

gene ratesusesandcanradiateradiofrequencyenergy

andifnotinstalledandusedinaccordancewiththe

instructionsmaycauseharmfulinterferencetoradio

communicationsHoweverthereisnoguaranteethat

interferencewillnotoccurinaparticularinstallationIf

thisequipmentdoescauseharmfulinterferencetoradio

ortelevisionreceptionwhichcanbedeterminedby

turningtheequipmentoffandontheuserisencouraged

totrytocorrecttheinterferencebyoneormoreofthe

followingmea sures

— Reorientorrelocatethereceivingantenna

— Increasetheseparationbetweentheequipmentand

receiver

— Connecttheequipmentintoanoutletonacircuit

differentfromthattowhichthereceiverisconnected

— ConsultthedealeroranexperiencedradioTV

technicianforhelp

NOTE

ThisequipmentcomplieswithFCCradiationexposure

limitssetforthforanuncontrolledenvironmentThis

transmittermustnotbeco-locatedoroperatingin

conjunctionwithanyotherantennaortransmitter

ThisequipmentcomplieswiththeIndustryCanadaRF

radiationexposurelimitssetforthforanuncontrolled

environmentasperICRSS-

Changesormodificationstotheequipmentnotexpressly

approvedbyWidexcouldvoidtheuser’sauthorityto

operatetheequipment

38 39

Hearing aids accessories and batter-

iesshouldnotbedisposedofwithnormal

household waste Please consult your na-

tionalWidexdistributorforadviceonhow

todisposeoftheseitems

Hereby Widex AS declares that this C-m and

C-m-CB are in compliance with the essential re-

quirements and other relevant provisions of Directive

EC

AcopyoftheDeclarationofConformitycanbefound

athttpwwwwidexcom

WIDEX A/S

•

Nymoellevej 6, DK-

3540 Lynge

Denmark

•

www.widex.com

Page is loading ...

Widex C3-m User manual

Brand: Widex

Model: C3-m

Category: Headphones

Type: User manual

This manual is also suitable for

Download PDF

report

Widex C3-m User manual

This manual is also suitable for

Widex C3-m User manual

Related papers

Other documents