Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, contact the Customer
Care Centre in your country.
ENGLISH 13
Solution
Fill the water tank (see chapter 'Preparing for
use').
Set the steam control to a position between
1 and 6 (see chapter 'Using the appliance').
Select an ironing temperature that is suitable
for steam ironing (2 to MAX). Put the iron
on its heel and wait until the amber pilot light
has gone out before you start ironing.
Select an ironing temperature that is suitable
for steam ironing (2 to MAX). Put the iron
on its heel and wait until the amber pilot light
has gone out before you start ironing.
Continue ironing in horizontal position and
wait a while before using the (vertical) shot-
of-steam or the turbo-steam function again.
Select an ironing temperature that is suitable
for steam ironing (2 to MAX). Put the iron
on its heel and wait until the amber pilot light
has gone out before you start ironing.
Fill the water tank (see chapter 'Preparing for
use').
Move the iron slightly to deactivate the safety
shut-off function.The iron starts heating up
again.
Check the mains cord, the plug and the wall
socket.
Set the temperature dial to the required
position.
Move the iron slightly to deactivate the safety
shut-off function.The iron starts heating up
again.
Empty the water tank before you store the
iron to avoid leakage. Set the steam control
to 0 and store the iron upright on its heel.
Possible cause(s)
There is not enough water in the
water tank.
The steam control has been set
to position 0.
The iron is not hot enough
and/or the drip-stop function has
been activated.
The function has been used too
often within a very short period.
The iron is not hot enough.
There is not enough water in the
water tank.
The safety shut-off function has
switched the iron off (see chapter
'Features').
There is a connection problem.
The temperature dial is in OFF
position.
The safety shut-off function has
switched the iron off (see chapter
'Features').
The iron has been stored in
horizontal position with water still
left in the water tank.
Problem
No steam.
No turbo steam (types
HI545/35/29/28/25 only) or no
(vertical) shot of steam.
The iron is plugged in but the
soleplate is cold.
You hear an audible signal (type
HI545 only) and/or the red pilot
light blinks.
Water drips from the holes in the
soleplate after the iron has cooled
down or after it has been stored.
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