USE AND CARE MANUAL
PAPER SHREDDER
Personal Series
MODELS
DM65C
PRODUCT USAGE GUIDE
DM65C
Sheet capacity*: 7
Shred type: Confetti
Shred size: 5/32" x 1-3/8"
Entry width: 9"
Recommended use: 25-50 shredding passes per day
Maximum running time: 10-12 min. on/20 minutes off
*Sheet capacity measured with 20 lb., 8-1/2" x 11" paper with the shredder operating at rated voltage. Different paper weights, humidity, and
electrical currents will affect capacity.
PLEASE READ AND SAVE THIS MANUAL WITH YOUR ORIGINAL RECEIPT
Customer Service: 1-800-955-0959
IMPORTANT SAFEGUARDS
• NEVER insert hands or fingers into paper entry as serious personal
injury may result.
• THIS MACHINE IS NOT A TOY. Keep children and pets away from
shredder AT ALL TIMES as serious injury may result. Always unplug
shredder when not in use.
• Keep loose objects (jewelry, ties, long hair) away from shredder.
These items and others like them may cause serious injury if they
accidentally fall into the paper entry.
• Confetti cut shredders contain sharp edges on the underside of the
machine. Use caution when positioning the shredder head onto the
basket.
• Do not exceed recommended sheet capacity or usage.
• Do not shred plastic (except credit cards), continuous forms, adhe-
sive labels, transparencies, newsprint, or cardboard.
• This personal shredder is intended for paper only. Do not attempt to
shred large paper clips or other hard materials (except staples and small
paper clips).
• Use only the power supply recommended on the product label.
• Do not place shredder near or over a heat source or water.
• Always turn off and unplug unit before moving or cleaning and
when not in use.
• Do not insert aerosol cleaners into or around the shredder. Some
agents may combust, causing serious injury.
• Never use flammable synthetic oil, petroleum- based or aerosol
lubricants to oil the cutting blades. Some agents may combust,
causing serious injury. Use only a recommended oil in a non-
aerosol container. See "MAINTENANCE."
• Do not use this product if it or the cord has been damaged in any
way.
• Do not open the cover for any reason. Doing so can expose you to
dangerous voltages and will void your warranty.
Power Cord Care
• Place power cord in an easily accessible position, because it is the
main disconnect switch.
• Do not place machine where adults, children or animals may walk
on the cord.
• Do not rest anything on the power cord.
• If an extension cord is used, be sure that all products plugged into
the extension cord do not exceed the extension cord ampere rat-
ing.
PARTS OF THE SHREDDER
ASSEMBLY
NOTE: This shredder will operate only when used with the supplied
basket. The supplied basket has a built-in safety feature which pre-
vents the shredder from operating if used with any other basket or if
improperly assembled.
To assemble shredder:
Confetti cut shredders contain sharp edges on the
underside of the shredder head. Use caution when
positioning the shredder head onto the basket.
1. Position shredder head over cabinet. Place shredder head into
top of cabinet as shown in Figure 1.
2. Firmly push down on four corners of shredder head to "lock"
shredder head into position.
3. Push basket into shredder cabinet as shown in Figure 1. Push
basket front in firmly so edges of basket/cabinet are aligned
properly.
NOTE: To disassemble, pull out basket, place foot on bottom
of cabinet, and firmly pull up on shredder head.
1
2
A. Basket
B. Cabinet
C. Paper entry
D. Shredder head
E. Power switch
F. LEDs (red and green)
G. Viewer
C
A
E
F
G
D
B
OPERATION
This product features an auto-start sensor. This
sensor will turn on the cutting blades whenever
anything is inserted into the paper entry (while the power switch is in
the AUTO position). For the safety of pets and children, we recom-
mend always moving the power switch to OFF and unplugging when-
ever the shredder is unattended or not in use.
1. Assemble shredder (see "ASSEMBLY").
2. Remove any large paper clips or other foreign objects (except sta-
ples and small paper clips) from paper. If folding paper to fit paper
entry, adjust sheet capacity appropriately.
Do not attempt to shred large paper clips or other
hard materials (except staples and small paper
clips) with this machine. Extensive use of large paper clips or other hard
materials will result in damage to the cutting system and will void the
manufacturer's warranty.
3. Be sure power switch is in OFF (O) position. Plug shredder into
proper power supply outlet.
4. Move power switch to AUTO (I) position.
When the unit is turned on and in standby mode (green LED
lights), the shredder is ready to be fed paper through the paper
entry. (See "TROUBLESHOOTING" if red LED is lit.)
NEVER insert hands or fingers into
paper entry as serious personal injury may result.
Do not exceed recommended sheet capacity
(see "Product Usage Guide" on front cover of this
manual).
5. Slide paper straight into paper entry until the shredder automatical-
ly begins shredding. The shredder automatically stops a few sec-
onds after shredding is complete. Continue shredding as desired to
a MAXIMUM shredding time of 10-12 minutes. At this time, the
machine MUST be allowed to "cool down" for a MINIMUM of 20
minutes. (See "Cool-Down Cycle" for more information.)
If the shredder jams or shuts off before the maximum shredding
time, see "Clearing a Jam" section for further instructions.
6. Move power switch to OFF (O) position when shredding is com-
plete.
7. Unplug power cord from outlet whenever shredder is unattended
or not in use.
8. Look through viewer to see if basket is full. If full, pull out bas-
ket and empty basket contents. Replace basket into cabinet.
Cool-Down Cycle
This shredder is protected with a special safety feature which prevents
the motor from overheating with extensive use.
When shredding is
attempted beyond the machine's maximum running time, the shred-
der will automatically shut off its motor until it has cooled to an
acceptable operating level.
This is normal and the shredder will
return to operation after the cool-down or "off" period. See "Product
Usage Guide" on front panel for maximum running time and related
cooling of "off" time.
Clearing a Jam
If the shredder sheet capacity is exceeded or paper is not put in
straight, a jam may result. See "Product Usage Guide" on front panel
for maximum sheet capacity for your shredder. In the case of a jam,
the shredder's red LED will light and the shredder will automatically
stop until the jam is cleared.
To clear a jam:
1. Move the power switch to the REVERSE (R) position. (NOTE: If
waste basket is full, empty it before clearing jam.) The shredder
will reverse the paper to clear the jam.
2. If the shredder jams in reverse, move the power switch to AUTO
(I) and allow to run for about five seconds. If jam does not clear,
move power switch to REVERSE (R) again and allow to run for
about five seconds. Repeat this procedure until the jam is
cleared. If necessary, use care to grasp the paper carefully and
pull out to clear the jam.
3. Once the jam is cleared, move the power switch to AUTO (I) for
continued shredding or OFF (O) if shredding is complete.
MAINTENANCE
Confetti-cut shredders require regular (monthly) oiling of the cutting
blades to maintain proper operation. Failure to oil the blades regular-
ly could result in reduced sheet capacity performance, excessive noise
during operation, paper jams and possibly shredder failure.
We recommend using only Powershred Lubricant #35250 (available
by contacting Fellowes) or a vegetable-based oil (such as corn or
canola) in a non-aerosol container with an extension nozzle.
Never use flammable synthetic oil, petroleum-
based, or aerosol lubricants to oil the cutting
blades. Some agents may combust, causing serious injury.
To oil the cutting blades:
1. From the top of the shredder, squeeze the recommended lubri-
cant across the full width of the blades.
2. Move the power switch to AUTO (I) position and allow the blades
to run at least 3 seconds.
3. Move the power switch to REVERSE (R) position and allow it to run
for at least 3 seconds.
4. Repeat steps 2-3 above at least 3 times.
TROUBLESHOOTING LIMITED WARRANTY
Fellowes warrants all the cutting cylinders of the machine to
be free of defects in material and workmanship for 5 years
from the date of
purchase by the original consumer. Fellowes warrants all other
parts of the machine to be free of defects in material and
workmanship for 1 year from the date of purchase by the orig-
inal consumer. If any part is found to be defective during the
warrant period, your sole and exclusive
remedy will be repair or replacement, at Fellowes’ option and
expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling or
unauthorized repair. ANY IMPLIED WARRANTY, INCLUDING
THAT OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO
THE APPROPRIATE
WARRANTY PERIOD SET FORTH ABOVE.
In no event shall Fellowes be liable for any
consequential or incidental damages attributable to this prod-
uct. This warranty gives you specific legal rights. You may
have other legal rights that vary from state to state.
For more detail or to obtain service under this warranty, please
contact Fellowes Customer Service at 1-800-955-0959,
Monday through Friday, 8 AM - 5 PM (Central Standard Time).
For specific instructions on obtaining service under this warran-
ty on machines purchased outside the USA, contact the appro-
priate location listed in the Contact for Service section of this
instruction manual.
Warrantor: Fellowes Manufacturing Company.
a. Shredder is not plugged in.
b. Power switch is in the OFF (O) position.
Move switch to AUTO (I) position.
c. Shredder is jammed. See "Clearing a
Jam" section.
d. Shredder has exceeded the maximum run
time and requires a "cool-down" time. See
"Product Usage Guide" on front panel.
e. Shredder is not assembled properly. See
"Assembly."
a. Cutting blades need to be oiled REGULAR-
LY. See "MAINTENANCE" section.
a. Shredder has exceeded the maximum run
time and requires a "cool-down" time. See
"Product Usage Guide" on front panel.
b. Shredder is jammed. See "OPERATION -
Clearing a Jam."
a. Cutting blades need to be oiled REGULAR-
LY. See "MAINTENANCE" section.
a. Shredder is not assembled properly. See
"ASSEMBLY."
b. Paper is jammed. See "OPERATION -
Clearing a Jam."
a. This is normal. The shredder runs a few sec-
onds longer than the paper in order to keep
the cutters clear of paper particles and
reduce the chances of a jam.
Shredder will not operate.
Shredder makes a loud
squeaking or rubbing
noise.
Shredder suddenly stops
while
shredding.
Shredder shreds less than
capacity.
Red LED is lit.
Shredder runs for a few
seconds after the paper
has cleared the cutters.
Australia Benelux Canada France Germany Italy Japan Poland United Kingdom
Tullamarine, Vic Vianen, NL Markham, Ont. Rennes, I-V Garbsen, Han. Camerano, AN Tokyo Warsaw Doncaster, S. Yorks.
®
© 2001 Fellowes Printed in China. Form No. 30031B
1789 Norwood Avenue • Itasca, Illinois 60143-1095
630-893-1600
Customer Service 1-800-955-0959
www.fellowes.com
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