Ford 2013 Owner's manual

Category
Cars
Type
Owner's manual
DM5J 19A321 FA
|
February 2013
|
Third Printing
|
Owner’s Manual
|
C-MAX
|
Litho in U.S.A.
fordowner.com ford.ca
2013 C-MAX HYBRID
+
C-MAX ENERGI Owners Manual
2013 C-MAX HYBRID
+
C-MAX ENERGI Owner’s Manual
Introduction 9
Child Safety 18
Child seats...........................................20
Child seat positioning ...................................20
Booster seats .........................................22
Installing child safety seats ...............................25
Child safety locks ......................................32
Safety Belts 33
Fastening the safety belts ................................35
Safety belt height adjustment .............................38
Safetybeltwarninglightandindicatorchime..................39
Safety belt-minder .....................................39
Child restraint and safety belt maintenance ...................42
Personal Safety System 43
Supplementary Restraints System 44
Driver and passenger airbags .............................46
Front passenger sensing system ...........................48
Knee airbag ..........................................51
Side airbags ..........................................51
Safety canopy curtain airbags .............................53
Crash sensors and airbag indicator .........................55
Airbag disposal........................................56
Keys and Remote Control 57
General information on radio frequencies.....................57
Remote control .......................................58
Keys ...............................................58
Replacing a lost key or remote control.......................65
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MyKey 66
Settings, MyKey .......................................66
Creating.............................................67
Clearing.............................................68
System status.........................................68
Remote start, MyKey ...................................69
Troubleshooting, MyKey .................................70
Locks 72
Locking and unlocking ..................................72
Security 83
SecuriLock® passive anti-theft system.......................83
Steering Wheel 86
Adjusting the steering wheel ..............................86
Steering wheel controls .................................87
Wipers and Washers 89
Windshield wipers .....................................89
Autowipers ..........................................90
Windshield washers ....................................91
Rear-window wiper and washer ............................91
Lighting 92
Lighting control .......................................92
Autolamps ...........................................93
Instrument lighting dimmer...............................93
Headlamp exit delay ....................................94
Daytime running lamps ..................................94
Front fog lamps.......................................95
Directionindicators ....................................95
Interior lamps ........................................95
Ambient lighting.......................................97
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Windows and Mirrors 98
Power windows .......................................98
Exteriormirrors......................................101
Interior mirrors ......................................103
Sun visors ..........................................103
Sunshade ...........................................104
Instrument Cluster 106
Gauges.............................................106
Warning lamps and indicators ............................109
Audible warnings and indicators ..........................113
Information Displays 114
Message center.......................................114
Information messages ..................................127
Audio System 136
AM/FM/CD with SYNC .................................138
Auxiliary input jack ...................................145
USBport...........................................146
Satellite radio information ...............................147
Climate Control 151
Dual automatic temperature control........................151
Rear window defroster .................................155
Seats 157
Sitting in the correct position ............................157
Head restraints.......................................158
Manual seats ........................................161
Power seats .........................................163
Rear seats ..........................................164
Heated seats ........................................165
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Universal Garage Door Opener (If Equipped) 166
HomeLink® wireless control system .......................167
Auxiliary Power Points 171
Storage Compartments 173
Center console .......................................173
Overhead console .....................................173
Starting and Stopping the Engine 174
Ignition switch .......................................175
Keyless starting ......................................175
Engine block heater ...................................180
Unique Driving Characteristics 182
Hybrid electric vehicles.................................182
Fuel and Refueling 190
Fuel quality .........................................191
Refueling...........................................193
Running out of fuel....................................198
Fuel consumption .....................................200
High Voltage Battery 205
High-voltagebattery...................................205
Charging the high-voltage battery .........................205
Transmission 213
Automatic transmission.................................213
Hill start assist .......................................217
Brakes 218
Brakes .............................................218
Hints on driving with anti-lock brakes ......................219
Traction Control 221
TractionControl....................................221
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Stability Control 222
AdvanceTrac® .......................................223
Parking Aids 224
Sensing system.......................................224
Active park assist .....................................227
Rear-view camera system ...............................231
Cruise Control 236
Driving Aids 238
Steering ............................................238
Load Carrying 240
Luggage cover .......................................240
Vehicle loading .......................................241
Towing 248
Trailertowing........................................248
Wrecker towing ......................................248
Recreational towing ...................................249
Driving Hints 250
Economical driving ....................................250
Floormats..........................................252
Roadside Emergencies 254
Getting roadside assistance ..............................256
Hazard warning flashers ................................257
Fuel cut-off switch ....................................258
High-voltageshut-off...................................258
Jump starting ........................................259
Customer Assistance 263
Reporting safety defects (U.S. only) .......................270
Reporting safety defects (Canada only) .....................270
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Fuses 271
Changing a fuse ......................................271
Fuse specification chart ................................272
Maintenance 281
General information ...................................281
Opening and closing the hood ............................282
Under hood overview ..................................283
Engine oil dipstick ....................................284
Engine oil check......................................284
Motor/Electronics Coolant ...............................286
Engine coolant .......................................286
Engine coolant check ..................................286
Automatic transmission fluid check ........................291
Brake fluid check .....................................292
Power steering fluid check ..............................292
Fuel filter...........................................292
Washer fluid check ....................................293
Changing the vehicle battery .............................293
Checking the wiper blades ..............................294
Changing the wiper blades ..............................294
Air filter(s) .........................................296
Adjusting the headlamps ................................300
Removing a headlamp ..................................302
Changing a bulb ......................................302
Bulb replacement .....................................308
Bulb specification chart.................................309
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Vehicle Care 310
Cleaning products.....................................310
Cleaning the exterior ..................................310
Waxing.............................................311
Repairing minor paint damage ............................312
Cleaning the engine ...................................312
Cleaning the windows and wiper blades .....................313
Cleaning the interior ...................................313
Cleaning the instrument panel and instrument cluster lens .......314
Cleaning leather seats ..................................315
Cleaning the alloy wheels ...............................316
Wheels and Tires 321
Tire care ...........................................321
Tire Pressure Monitoring System (TPMS) ...................336
Temporary mobility kit .................................340
Technical specifications.................................349
Wheel lug nut torque ..................................349
Capacities and Specifications 350
Engine specifications ..................................350
Part numbers ........................................354
Vehicle identification number ............................355
Vehicle certification label ...............................356
Transmission code designation............................356
Accessories 357
Accessories .........................................357
Ford Extended Service Plan 359
Scheduled Maintenance 362
Normal scheduled maintenance and log .....................368
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SYNC® 381
Pairing your phone for the first time .......................387
911 Assist™ .........................................401
Vehicle Health Report ..................................404
MyFord Touch® (If Equipped) 429
Infotainment display ...................................436
Voice recognition .....................................438
Listening to music ....................................444
Phone features .......................................465
Information Menu .....................................485
Settings............................................497
Climatefeatures......................................508
Navigation system.....................................511
Appendices 524
Index 544
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
8 Table of Contents
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ABOUT THIS MANUAL
Thank you for choosing Ford. We recommend that you take some time to
get to know your vehicle by reading this manual. The more that you
know about it, the greater the safety and pleasure you will get from
driving it.
WARNING: Always drive with due care and attention when
using and operating the controls and features on your vehicle.
Note: This manual describes a range of product features and options,
sometimes before they are generally available. Therefore, you may find
options in this manual that are not found on your vehicle.
Note: Some of the illustrations in this manual may be used for different
models, so they may appear different than your vehicle. However, the
essential information in the illustrations is always correct.
Note: Always use and operate your vehicle in line with all applicable
laws and regulations.
Note: Pass on this manual when selling your vehicle. It is an integral
part of the vehicle.
This manual may qualify the location of a component as left-hand side or
right-hand side. The side is determined when facing forward in the seat.
A. Right-hand side
B. Left-hand side
Protecting the Environment
You must play your part in protecting the environment. Correct
vehicle usage and the authorized disposal of waste, cleaning
and lubrication materials are significant steps toward this aim.
A
B
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SYMBOL GLOSSARY
WARNING: You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alert See Owner’s
Manual
Anti-lock
braking
system
Avoid
smoking,
flames, or
sparks
Battery Battery acid
Brake
fluid non
petroleum
base
Brake system Cabin air filter
Check fuel
cap
Child Safety
Door Lock
and Unlock
Child seat
lower anchor
Child seat
tether anchor
Cruise control Do not open
when hot
Engine air
filter
Engine
coolant
Engine
coolant
temperature
Engine oil Explosive gas Fan warning
Fasten safety
belt
Front airbag Front fog
lamps
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Symbol Description Symbol Description Symbol Description
Fuel pump
reset
Fuse
compartment
Hazard
warning
flasher
Heated rear
window
Interior
luggage
compartment
release
Jack
Lighting
control
Low tire
pressure
warning
Maintain
correct fluid
level
Panic alarm Parking aid
system
Parking brake
system
Power
steering fluid
Power
windows front
and rear
Power
window
lockout
Service
engine soon
Side airbag Stability
control
Windshield
defrost and
demist
Windshield
washer and
wiper
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DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC® Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See the SYNC® chapter for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were
buckled/fastened;
How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
How fast the vehicle was travelling;
Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
12 Introduction
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Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information
if they have access to the vehicle or the EDR. Ford Motor
Company and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON),
911 Assist may, through any paired and connected cell phone,
disclose to emergency services that the vehicle has been in a
crash involving the deployment of an airbag or, in certain
vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist may also be capable of being
used to electronically or verbally provide to 911 operators the
vehicle location (such as latitude and longitude), and/or other
details about the vehicle or crash or personal information about
the occupants to assist 911 operators to provide the most
appropriate emergency services. If you do not want to disclose
this information, do not activate the 911 Assist feature. See your
SYNC® chapter for more information.
Introduction 13
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING: Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note: Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
14 Introduction
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REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle
provides years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do
happen. Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused
to your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered
by your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
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Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the Supplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
WARNING: Front seat mounted rear-facing child or infant seats
should NEVER be placed in front of an active passenger airbag.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of your vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
16 Introduction
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EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this owner’s manual. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
owner’s manual is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export. See this owner’s manual for all other required
information and warnings.
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GENERAL INFORMATION
See the following sections for directions on how to properly use safety
restraints for children.
WARNING: Always make sure your child is secured properly in a
device that is appropriate for their height, age and weight. Child
safety restraints must be bought separately from your vehicle. Failure
to follow these instructions and guidelines may result in an increased
risk of serious injury or death to your child.
WARNING: All children are shaped differently. The
recommendations for safety restraints are based on probable
child height, age and weight thresholds from NHTSA and other safety
organizations, or are the minimum requirements of law. Ford
recommends checking with a NHTSA Certified Child Passenger Safety
Technician and consulting your pediatrician to make sure your child
seat is appropriate for your child, and is compatible with and properly
installed in your vehicle. To locate a child seat fitting station and CPST,
contact the NHTSA toll free at 1-888-327-4236 or locate NHTSA on the
internet. In Canada, check with your local St. John Ambulance office
for referral to a CPST or for further information, contact your provincial
ministry of transportation, or locate your local St. John Ambulance
office by searching for St. John Ambulance on the internet, or
Transport Canada at 1–800–333–0371 (http://www.tc.gc.ca). Failure to
properly restrain children in safety seats made especially for their
height, age, and weight may result in an increased risk of serious injury
or death to your child.
Recommendations for Safety Restraints for Children
Child size, height, weight, or age
Recommended
restraint type
Infants
or
toddlers
Children weighing 40 lb (18 kg) or less
(generally age four or younger).
Use a child safety
seat (sometimes
called an infant
carrier, convertible
seat, or toddler
seat).
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Recommendations for Safety Restraints for Children
Child size, height, weight, or age
Recommended
restraint type
Small
children
Children who have outgrown or no longer
properly fit in a child safety seat
(generally children who are less than 4 ft.
9 in. (1.45 m) tall, are greater than age
four (4) and less than age twelve (12),
and between 40 lb (18 kg) and 80 lb
(36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint
manufacturer).
Use a
belt-positioning
booster seat.
Larger
children
Children who have outgrown or no longer
properly fit in a belt-positioning booster
seat (generally children who are at least
4 ft. 9 in. (1.45 m) tall or greater than
80 lb (36 kg) or 100 lb (45 kg) if
recommended by child restraint
manufacturer).
Use a vehicle
safety belt having
the lap belt snug
and low across the
hips, shoulder belt
centered across
the shoulder and
chest, and seat
back upright.
You are required by law to properly use safety seats for infants and
toddlers in the United States and Canada.
Many states and provinces require that small children use approved
booster seats until they reach age eight, a height of 4 feet 9 inches
(1.45 meters) tall, or 80 pounds (36 kilograms). Check your local and
state or provincial laws for specific requirements about the safety of
children in your vehicle.
When possible, always properly restrain children twelve (12) years of
age and under in a rear seating position of your vehicle. Accident
statistics suggest that children are safer when properly restrained in
the rear seating positions than in a front seating position. See Front
Passenger Sensing System in the Supplementary Restraints System
chapter for more information.
Child Safety 19
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Ford 2013 Owner's manual

Category
Cars
Type
Owner's manual

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