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Installation Guide
AT-AMS-HW
1
Server Appliance for Atlona Management System
AT-AMS-HW
The Atlona AT-AMS-HW is a hardware dedicated to running AMS. Use the AMS-HW to run the
AMS software with a local display, or anywhere on a network PC. The Atlona Management
System (AMS) is a free, powerful software resource for select Atlona IP-controllable products
in commercial, educational, government and residential environments. It integrates product
conguration, management, and updates to reduce installation time and enable remote support.
Comprehensive features include: automatic search and detection of Atlona products; device
conguration in single or multiple sites; conguration backup, automatic or user-triggered
rmware upgrades, and an intuitive graphical user interface.
1 x AT-AMS-HW
1 x DC 5V power supply
1 x Pair of wall/table ears
1 x Installation Guide
Package Contents
Installation Guide
AT-AMS-HW
2
1 PWR
Indicator will illuminate when receiving
power.
2 DC 5V
Connect the included 5V power supply
here.
3 HDMI OUT
Connect to a display to view device
information or to pull up AMS locally.
4 ETHERNET
Connect an Ethernet cable from this port
to the same network as the controlled
devices.
5 USB
Connect a keyboard and mouse to these
ports to control AMS locally.
Panel Descriptions
1
2 3 4 5
AT-AMS-HW
AMS
PWR
HDMI OUT
DC 5V ETHERNET USB
1 2
3
4
USB
USB
USB
USB
Installation Guide
AT-AMS-HW
3
The AT-AMS-HW encoder includes two mounting brackets and four mounting screws, which can
be used to attach the unit to any at surface.
1 Position one of the mounting brackets, as shown below, aligning the holes on the side of the
enclosure with one set of holes on the mounting bracket.
2 Use the enclosure screws to secure the mounting bracket to the enclosure.
3 Repeat the above steps to attach the second mounting bracket to the opposite side of the
unit.
4 Mount the unit using the oval-shaped holes, on each mounting bracket. If using a drywall
surface, a #6 drywall screw is recommended.
NOTE: Mounting brackets can also be inverted to mount the unit under a table
or other at surface.
Mounting Instructions
AT-AMS-HW
AMS
PWR
AT-AMS-HW
AMS
PWR
Included screws
Installation Guide
AT-AMS-HW
4
Installation
AMS
The AT-AMS-HW acts as a server for AMS, once connected to the network, it will be accessible
through a computer on the same network or through the hardware using a keyboard and mouse.
1 Connect the HDMI port to a display. The display will load a splash screen that will display
the device name, SKU, and IP address of the Ethernet port.
If there is no local display:
a Plug a USB ash drive into one of the USB ports on the gateway. After 10 seconds,
remove the USB drive and plug it into a PC. Open the text le on the drive, it will have
the Ethernet port IP address.
b Scan the network for the AMS-HW using an IP scanner.
2 Launch AMS.
a If using AT-AMS-HW with a local display, plug in a keyboard and mouse, then press
ALT + TAB.
b If using a network PC, open a web browser and enter the IP address of the AT-AMS-
HW.
3 The AMS Login page will be displayed.
4 Enter the following information on the Login page.
Login: admin
Password: admin
5 Click the Login button.
6 Follow the steps within the AMS user manual to register and set up AMS for use.
1 Connect an Ethernet cable from the network to the Ethernet port of the AT-AMS-HW.
2 *Optional* Connect an HDMI cable to the HDMI port.
3 Connect included 5V power supply to the DC 5V port.
Installation Guide
AT-AMS-HW
5
Connection Diagram
Ethernet
Ethernet
Ethernet
HDMI
HDMI
AV LAN
Room n + 1
Room 2
Room 1
IT Room
AT-HDR-M2C
AT-AMS-HW
PW
HDMI
INPUT
DISPLAY
v
v
AT-HD-SC-500
VOL
HDMI IN 1 VGA IN AUDIO IN
1
2VGA
AT-HD-SC-500
AT-UHD-SW-510W
DC 5V HDBaseT IN HDMI OUT
DC 5V
HDBaseT OUT
HDMI IN
AT-HDR-EX-70-2PS-TX
AT-HDR-EX-70-2PS-RX
AT-HDR-H2H-44M
HDBaseT
AT-HDR-H2H-44M
1 2 3 4
RS-232 IR IN
HDMI IN LAN FW DC 24V
SRXTX
OUTPUT 1
OUTPUT 2
OUTPUT 3
OUTPUT 4
AT-HDR-H2H-44M
1
2
3
4
POWER
FNC EDID INFO
ENTER
CANCEL
Local Display
HDMI OUT
DC 5V ETHERNET USB
1 2
3
4
USB
USB
USB
USB
AT-AMS-HW
AMS
PWR
LAN
DC 24V
HDBaseT OUT
HDMI OUTHDMI IN
DP IN
USB-C IN
2
3 4
1
RELAY
RS-232
TRIGGER I/O
WiFiWiFi AUX
AUDIO
OUT
L
R
IN
USB
+
+
C1
COM
C2
RXP TX
+
+
USB
USB
USB
Installation Guide
AT-AMS-HW
6
Troubleshooting
Problem Cause Solution
I can’t nd my unit on the
network and when I check
the IP it shows 169.254.X.X.
Unable to locate DHCP
server on the network.
• Check the network switch to
ensure it is DHCP capable.
• Verify the cable is in
good condition and the
connections are secure at the
AMS-HW and the router.
• If a DHCP server is not
available the IP address will
default to 169.254.X.X.
How do I nd the IP of my
gateway.
• Connect to a display using
the HDMI port. The IP will
appear on the bottom right
hand corner of the screen.
• Plug a USB ash drive into
one of the USB ports on the
gateway. After 10 seconds,
remove the USB drive and
plug it into a PC. Open the
text le on the drive, it will
have both Ethernet port IPs.
• Scan the network with an IP
scanner.
I can’t nd a power button
on my gateway.
There is no power button or
power commands.
• The unit will turn on
automatically when receiving
power. If the unit is o, check
the power cable to ensure it
is secure or verify the outlet
by plugging another device
into the same outlet.
• If trying to reset the unit, it
can be reset/restarted inside
AMS on the Tools page.
Installation Guide
AT-AMS-HW
7
Notes
Installation Guide
AT-AMS-HW
8
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trademarks are the property of their respective owners. Pricing, specications and availability subject to change without notice. Actual products, product images, and
online product images may vary from images shown here.
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