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C27H580FDI

Samsung C27H580FDI User manual

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User Manual
C27F581FD* C27H580FD*
The color and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
• An administration fee may be charged if either
‒ (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
‒ (b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
• The amount of such administration charge will be advised to you before any work or home visit is carried out.
2
Table of contents
Before Using the Product
Securing the Installation Space 4
Precautions for storage 4
Safety Precautions 4
Symbols 4
Cleaning 5
Electricity and Safety 5
Installation 6
Operation 7
Preparations
Parts 9
Control Panel 9
Direct Key guide 10
Function Key Guide 11
Changing Brightness, Contrast and Sharpness
settings 13
Changing the Volume setting 13
Reverse Side 14
Adjusting the Product Tilt 14
Anti-theft Lock 15
Precautions for moving the monitor 15
Installation 16
Attaching the Stand 16
Removing the Stand 17
Connecting and Using a Source Device
Read below before installing the monitor. 18
Connecting and Using a PC 18
Connection Using the D-SUB Cable (Analog Type) 18
Connection Using the HDMI Cable 19
Connection Using an HDMI-DVI Cable 19
Connection Using an DP Cable 19
Connecting to Headphones 19
Connecting the Power 20
Correct posture to use the product 20
Driver Installation 21
Setting Optimum Resolution 21
Screen Setup
SAMSUNG MAGIC Bright 22
Brightness 23
Contrast 23
Sharpness 23
Color 23
SAMSUNG MAGIC Upscale 24
HDMI Black Level 24
Eye Saver Mode 24
Game Mode 24
Response Time 24
Picture Size 25
Screen Adjustment 25
Adjusting OSD (On Screen
Display) settings
Transparency 26
Position 26
Language 26
Display Time 26
3
Table of contents
Setup and Reset
FreeSync 27
Eco Saving Plus 29
Off Timer 29
PC/AV Mode 29
Source Detection 29
Key Repeat Time 29
Power LED On 30
Reset All 30
Information 30
Installing the Software
Easy Setting Box 31
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center 32
Testing the Product 32
Checking the Resolution and Frequency 32
Check the following. 32
Q & A 34
Specifications
General 35
Standard Signal Mode Table 36
Appendix
Responsibility for the Pay Service (Cost to
Customers) 38
Not a product defect 38
A Product damage caused by customer's fault 38
Others 38
4
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing
the product.
―
The exterior may differ depending on the product.
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
―
Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product
(Service fee will be charged.)
Do not press the monitor screen with hands or other objects. There is a risk of damaging the screen.
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER. (OR BACK)
THERE ARE NO USER SERVICEABLE PARTS INSIDE.
REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any internal part of
this product.
This symbol alerts you that important literature concerning operation
and maintenance has been included with this product.
Symbols
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are
not followed.
Before Using the Product
Chapter 01
5
Cleaning
―
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
―
Take the following steps when cleaning.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
―
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric
shock may result.
3
Wipe the monitor with a clean, soft and dry cloth.
‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
‒ Do not spray water or detergent directly on the product.
4
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
5
Connect the power cord to the product when cleaning is finished.
6
Power on the product and computer.
Electricity and Safety
Warning
• Do not use a damaged power cord or plug, or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
• Keep the power socket where the power cord is connected unobstructed.
‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
• Hold the plug when disconnecting the power cord from the power socket.
6
Warning
• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
• Do not install the product in poorly ventilated spaces such as a bookcase or closet.
• Install the product at least 10cm away from the wall to allow ventilation.
• Keep the plastic packaging out of the reach of children.
‒ Children may suffocate.
• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒ The product may fall and become damaged and/or cause an injury.
‒ Using the product in an area with excess vibration may damage the product or cause a fire.
• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒ The product lifespan may be reduced or a fire may result.
• Do not install the product within the reach of young children.
‒ The product may fall and injure children.
• Edible oil (such as soybean oil) may damage or distort the product. Keep the product away from oil
pollution. And do not install or use the product in the kitchen or near the kitchen stove.
Caution
• Do not drop the product while moving.
• Do not set down the product on its front.
• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of
the product is not protruding.
‒ The product may fall and become damaged and/or cause an injury.
‒ Install the product only on cabinets or shelves of the right size.
• Set down the product gently.
‒ Product failure or personal injury may result.
• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical
substances, extreme temperatures or a significant presence of moisture, or a place where
the product will operate continuously for an extended period of time) may seriously affect its
performance.
‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a
place.
Installation
7
Warning
• There is a high voltage inside the product. Never disassemble, repair or modify the product
yourself.
‒ Contact Samsung Customer Service Center for repairs.
• To move the product, first disconnect all the cables from it, including the power cable.
• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.
• Do not let children hang from the product or climb on top of it.
‒ Children may become injured or seriously harmed.
• If the product is dropped or the outer case is damaged, turn off the power and disconnect the
power cord. Then contact Samsung Customer Service Center.
‒ Continued use can result in a fire or electric shock.
• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
• During a lightning or thunderstorm, power off the product and remove the power cable.
• Do not drop objects on the product or apply impact.
• Do not move the product by pulling the power cord or any cable.
• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
• Do not lift or move the product by pulling the power cord or any cable.
• Do not use or keep combustible spray or an inflammable substance near the product.
• Ensure the vents are not blocked by tablecloths or curtains.
‒ An increased internal temperature may cause a fire.
• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
Operation
8
Caution
• Leaving the screen fixed on a stationary image for an extended period of time may cause
afterimage burn-in or defective pixels.
‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the
product for an extended period of time.
• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
• Use the product at the recommended resolution and frequency.
‒ Your eyesight may deteriorate.
• Do not put AC/DC adapters together.
• Remove the plastic bag from the AC/DC adapter before you use it.
• Do not let water enter the AC/DC adapter device or get the device wet.
‒ An electric shock or fire may result.
‒ Avoid using the product outdoors where it can be exposed to rain or snow.
‒ Be careful not to get the AC/DC adapter wet when you wash the floor.
• Do not put the AC/DC adapter near to any heating apparatus.
‒ Otherwise, a fire may result.
• Keep the AC/DC adapter in a well-ventilated area.
• If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards,
water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.
• Do not hold the product upside-down or move it by holding the stand.
‒ The product may fall and become damaged or cause an injury.
• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
• Do not use humidifiers or stoves around the product.
• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
• Store small accessories out of the reach of children.
• Exercise caution when adjusting the product angle or stand height.
‒ Your hand or finger may get stuck and injured.
‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
• Do not place heavy objects on the product.
‒ Product failure or personal injury may result.
• When using headphones or earphones, do not turn the volume too high.
‒ Having the sound too loud may damage your hearing.
9
Preparations
Chapter 02
Parts
Control Panel
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
LEFT
Return
JOG Button Function Key Guide
RIGHT
DOWN
PRESS(ENTER)
UP
Power LED
Icons Description
JOG Button
Multi directional button that helps navigate.
―
The JOG button is located on the rear left side of the product. The
button can be used to move up, down, left or right, or as Enter.
Power LED
This LED is power status indicator and works as
• Power On (Power button): Off
• Power saving mode: Blinking
• Power Off (Power button): On
―
The power Indicator operation can be swapped by changing in the
menu. (System
Power LED On) Actual models because of functional
variation maybe haven’t this function.
Function Key Guide
Press the JOG button when the screen is turned on. The Function Key
Guide will appear. To access the onscreen menu when the guide is
displayed, press the corresponding direction button again.
―
Function Key Guide may vary depending on the function or product
model. Please refer to the actual product.
10
Analog mode
Brightness
Auto Adjustment
Volume
Features
Eye Saver Mode Off
―
Analog mode option
• : Adjust Brightness, Contrast, Sharpness.
• : Auto Adjustment
―
Changing the resolution in Display Properties will activate the Auto Adjustment function.
―
This function is only available in Analog mode.
• : Adjust Volume, Mute.
• : Display Function Key Guide.
HDMI, DisplayPort mode
Brightness
Volume
Features
Eye Saver Mode Off
―
HDMI, DisplayPort mode option
• / : Adjust Brightness, Contrast, Sharpness.
• : Adjust Volume, Mute.
• : Display Function Key Guide.
Direct Key guide
―
The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes.
―
The function buttons page shows if Eye Saver Mode is enabled.
: On
: Off
11
Function Key Guide
―
To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.
Return
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Icons Description
Selects to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has
been changed.
Selects by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings.
Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.
―
If the OSD control is locked, Brightness and Contrast can be adjusted. Eye Saver Mode is available.
Information can be viewed.
Selects by moving the JOG button in the function key guide screen.
Press to enable or disable Eye Saver Mode.
The items below are not available if the Eye Saver Mode function is enable.
• Picture Game Mode,
SAMSUNG
MAGIC
Bright, Brightness, Color
• System Eco Saving Plus
Selects to turn the Monitor off by moving the JOG button in the function key guide screen.
―
Actual models because of functional variation, Function key guide options will be different.
12
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for
control source and power could be used as below.
JOG Button Power saving/Non-signal mode
UP
Source Change
Down
PRESS(ENTER) for 2 seconds
Power Off
When the monitor displays the Main menu the JOG Button could be used as below.
JOG Button Action
UP/DOWN
Move the option
LEFT
Exit the Main menu.
Close Sublist without saving value.
Value decreases in the slider.
RIGHT
Move to next depth.
Value increases in the slider.
PRESS(ENTER)
Move to next depth.
Save the value and close Sublist.
13
Changing Brightness, Contrast and Sharpness settings
You can adjust Brightness, Contrast or Sharpness by moving the JOG button up or down, if no OSD
menu is displayed.
Brightness
Contrast
Sharpness
100
―
The displayed image may differ depending on the model.
Brightness
―
This menu is not available when
SAMSUNG
MAGIC
Bright is set to Dynamic Contrast mode.
―
This menu is not available when Eco Saving Plus is enabled.
―
This menu is not available when Eye Saver Mode is enabled.
Contrast
―
This menu is not available when
SAMSUNG
MAGIC
Bright is in Cinema or Dynamic Contrast mode.
―
This menu is not available when Game Mode is enabled.
Sharpness
―
This menu is not available when
SAMSUNG
MAGIC
Bright is in Cinema or Dynamic Contrast mode.
―
This menu is not available when
SAMSUNG
MAGIC
Upscale is in Mode1 or Mode2 mode.
―
This menu is not available when Game Mode is enabled.
Changing the Volume setting
You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.
Volume
50
Mute
―
The displayed image may differ depending on the model.
―
If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute
the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the
input device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on
the product.
―
What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise or when the input
signal is weak, usually due to a problem with the volume of an input device.
―
To activate the Mute function, access the Volume control screen, then use the JOG button to move the
focus down.
To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.
14
Reverse Side
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
Port Description
Connects to a PC using a DP cable.
Connects to a source device using an HDMI cable or HDMI-DVI cable.
Connect to a PC using the D-SUB cable.
Receives sound from a PC via an audio cable.
Connect to an audio output device such as headphones.
Connects to the AC/DC adapter.
Adjusting the Product Tilt
―
The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
-2.0° (±2.0°) ~20.0° (±2.0°)
• You can adjust the product tilt.
• Hold the lower part of the product and adjust the tilt carefully.
15
Anti-theft Lock
―
An anti-theft lock allows you to use the product securely even in public places.
―
The locking device shape and locking method depend on the manufacturer. Refer to the user guide
provided with your anti-theft locking device for details.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
‒ An anti-theft locking device can be purchased separately.
‒ Refer to the user guide provided with your anti-theft locking device for details.
‒ Anti-theft locking devices can be purchased at electronics retailers or online.
Precautions for moving the monitor
• Do not directly apply pressure on the screen.
• Do not hold the screen when moving the monitor.
• Hold the lower part of the monitor when moving it.
16
Installation
Attaching the Stand
―
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
1
Place the protective Styrofoam (cushion) included in
the package on the floor and place the product facing
down on the Styrofoam, as shown in the image.
―
Make sure to use the styrofoam (cushion) that came
with the monitor.
2
While holding the monitor, push in the stand neck in
the direction of the arrow, as shown in the image.
3
While holding the monitor, lift the stand neck in the
direction of the arrow and adjust it, as shown in the
image.
4
Attach the stand base to the stand neck, and then
fasten the two screws on the base to tightly fix it.
- Caution
Do not hold the product upside down only by the stand.
- Caution
Do not press down on the monitor. There is a risk of
damaging the monitor.
17
1
Place the protective Styrofoam (cushion) included in
the package on the floor and place the product facing
down on the Styrofoam, as shown in the image.
―
Make sure to use the styrofoam (cushion) that came
with the monitor.
2
Unfasten the two screws on the stand base to remove
it.
3
While holding the monitor, lift the stand neck in the
direction of the arrow and adjust it, as shown in the
image.
4
While holding the monitor, pull and remove the stand
neck in the direction of the arrow, as shown in the
image.
- Caution
Do not press down on the monitor. There is a risk of
damaging the monitor.
Removing the Stand
―
Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
18
Connecting and Using a Source Device
Chapter 03
Read below before installing the monitor.
1
Check the shapes of both ends of the cables that came with the monitor, and check the shapes and
positions of the matching ports on the monitor and external devices.
2
Before connecting signal cables, disconnect the power cables for the monitor and external devices
from the power outlet to prevent device damage from a short circuit or overcurrent.
3
After connecting all signal cables, connect the power cables for the monitor and external devices
to the power outlet.
4
Read the user manual to familiarize yourself with the monitor functions, precautions, and proper
use, before using the installed monitor.
Connecting and Using a PC
Select a connection method suitable for your PC.
―
Connecting parts may differ in different products.
―
Provided ports may vary depending on the product.
Connection Using the D-SUB Cable (Analog Type)
Check to make sure that the power cables for the monitor and external devices, such as
computers and set-top boxes, are not connected to the power outlet.
D-SUB IN
AUDIO IN
19
Connection Using the HDMI Cable
Check to make sure that the power cables for the monitor and external devices, such as
computers and set-top boxes, are not connected to the power outlet.
HDMI IN
Connection Using an HDMI-DVI Cable
Check to make sure that the power cables for the monitor and external devices, such as
computers and set-top boxes, are not connected to the power outlet.
HDMI IN
AUDIO IN
―
The audio function is not supported if the source device is connected using the HDMI-DVI cable.
Connection Using an DP Cable
Check to make sure that the power cables for the monitor and external devices, such as
computers and set-top boxes, are not connected to the power outlet.
DP IN
―
A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the
picture quality.
Connecting to Headphones
―
Use headphones when activating sound with a D-SUB + AUDIO, HDMI-DVI + AUDIO, HDMI-HDMI or DP
cable.
20
Connecting the Power
1
3
2
1
Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 14V
port on the back of the product.
2
Next, connect the power cable to the power outlet.
3
Press the JOG button on the back of the monitor to turn it on.
―
The input voltage is switched automatically.
Correct posture to use the product
Use the product in the correct posture as follows:
• Straighten your back.
• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at
the screen.
• Keep your eyes directly in front of the screen.
• Adjust the angle so light does not reflect on the screen.
• Keep your forearms perpendicular to your upper arms and level with the back of your hands.
• Keep your elbows at about a right angle.
• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
• Do the Eye excercises or blink frequently,then eye fatigue will be relieved.
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