HP ElitePad 1000 G2 Healthcare TC Tablet User guide

User Guide

Development Company, L.P.

Java is a registered trademark of Oracle and/or

its affiliates. microSD is a trademark or

registered trademark of SD-3C in the United

States, other countries or both. Windows is a

U.S. registered trademark of the Microsoft

group of companies.

The information contained herein is subject to

change without notice. The only warranties for

HP products and services are set forth in the

express warranty statements accompanying

such products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable for

technical or editorial errors or omissions

contained herein.

First Edition: April 2015

Document Part Number: 818240-001

Product notice

This user guide describes features that are

common to most models. Some features may

not be available on your tablet.

To obtain the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then

follow the on-screen instructions.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this tablet, you agree to be

bound by the terms of the HP End User License

Agreement (EULA). If you do not accept these

license terms, your sole remedy is to return the

entire unused product (hardware and

software) within 14 days for a refund subject

to the refund policy of your seller.

For any further information or to request a full

refund of the price of the tablet, please contact

your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating, do not allow the AC adapter

to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The tablet and the

AC adapter comply with the user-accessible surface temperature limits defined by the International Standard

for Safety of Information Technology Equipment (IEC 60950-1).

iii

iv Safety warning notice

Table of contents

1 Welcome ....................................................................................................................................................... 1

Finding information ............................................................................................................................................... 2

2 Getting to know your tablet ........................................................................................................................... 3

Front ....................................................................................................................................................................... 3

Back ........................................................................................................................................................................ 5

Top ......................................................................................................................................................................... 6

Bottom ................................................................................................................................................................... 7

Labels ..................................................................................................................................................................... 7

Attaching the hand strap ....................................................................................................................................... 9

Changing your tablet's settings ............................................................................................................................. 9

Opening the Control Panel .................................................................................................................. 9

Changing the Control Panel view ........................................................................................................ 9

Changing your tablet's view .............................................................................................................. 10

Using the tablet's autorotate lock feature ..................................................................... 10

Adjusting your tablet's screen brightness ..................................................................... 10

Finding your hardware and software information ............................................................................................. 10

Locating hardware ............................................................................................................................ 10

Locating software ............................................................................................................................. 11

Updating the software installed on the tablet ................................................................................. 11

3 Connecting to a network .............................................................................................................................. 12

Connecting to a wireless network ....................................................................................................................... 12

Using the wireless controls ............................................................................................................... 12

HP Cloud Connection Manager .......................................................................................................... 12

Using a WLAN ..................................................................................................................................... 12

Using an Internet service provider ................................................................................. 13

Setting up a WLAN .......................................................................................................... 13

Configuring a wireless router ......................................................................................... 13

Protecting your WLAN ..................................................................................................... 13

Connecting to a WLAN ..................................................................................................... 14

Using Bluetooth wireless devices ..................................................................................................... 15

Using HP Mobile Broadband (select models only) .............................................................................................. 15

Inserting and removing a micro SIM or microSD card ...................................................................... 15

v

4 Navigating using touch gestures ................................................................................................................... 20

Using touch screen gestures ............................................................................................................................... 20

One-finger slide ................................................................................................................................. 20

Tapping .............................................................................................................................................. 21

Scrolling ............................................................................................................................................. 21

2-finger pinch zoom .......................................................................................................................... 22

2-finger click ..................................................................................................................................... 22

Rotating (select models only) ........................................................................................................... 23

Edge swipes ....................................................................................................................................... 23

Right-edge swipe ............................................................................................................ 23

Left-edge swipe .............................................................................................................. 24

Top-edge swipe .............................................................................................................. 24

Using the on-screen keyboard ............................................................................................................................ 25

Using the digital pen (purchased separately) ..................................................................................................... 25

5 Disabling and enabling the HP Unified Write Filter (UWF) ................................................................................ 27

6 Detailed functions ....................................................................................................................................... 28

Audio .................................................................................................................................................................... 28

Connecting speakers ......................................................................................................................... 28

Adjusting the volume ........................................................................................................................ 29

Connecting headphones and microphones ...................................................................................... 29

Checking audio functions on the tablet ............................................................................................ 29

Webcam ............................................................................................................................................................... 30

Video .................................................................................................................................................................... 30

HDMI .................................................................................................................................................. 31

Configuring audio for HDMI ............................................................................................................... 31

Bar-code scanner (select models only) ............................................................................................................... 32

Configuring carriage returns ............................................................................................................. 32

Configuring the bar-code scanner volume ....................................................................................... 33

Restoring default settings ................................................................................................................ 34

Near Field Communications (NFC) ....................................................................................................................... 36

7 Power management ..................................................................................................................................... 37

Shutting down the tablet .................................................................................................................................... 37

Setting power options ......................................................................................................................................... 37

Using power-saving states ............................................................................................................... 37

Initiating and exiting Sleep ............................................................................................. 37

Using the power meter and power settings ................................................................... 38

Setting password protection on wakeup ....................................................................... 38

vi

Using battery power .......................................................................................................................... 38

Factory-sealed battery ................................................................................................... 38

Finding additional battery information .......................................................................... 39

Displaying the remaining battery charge ....................................................................... 39

Maximizing battery discharge time ................................................................................ 39

Managing low battery levels .......................................................................................... 39

Identifying low battery levels ...................................................................... 39

Resolving a low battery level when external power is available ................ 39

Resolving a low battery level when no power source is available .............. 39

Conserving battery power .............................................................................................. 40

Using external AC power ................................................................................................................... 40

8 External cards and devices ........................................................................................................................... 41

Using smart cards ................................................................................................................................................ 41

Inserting a smart card ....................................................................................................................... 41

Removing a smart card ..................................................................................................................... 42

Using a USB device ............................................................................................................................................... 42

Connecting a USB device ................................................................................................................... 42

Removing a USB device ..................................................................................................................... 43

Connecting a stylus ............................................................................................................................................. 44

Using optional external devices .......................................................................................................................... 45

Using optional external drives .......................................................................................................... 45

Installing an optional security cable ................................................................................................................... 46

9 Security ...................................................................................................................................................... 47

Protecting the tablet ........................................................................................................................................... 47

Using passwords .................................................................................................................................................. 47

Setting passwords in Windows ......................................................................................................... 48

Setting passwords in Computer Setup ............................................................................................. 48

Using firewall software ....................................................................................................................................... 48

10 Maintenance ............................................................................................................................................. 49

IP-54 rating .......................................................................................................................................................... 49

Cleaning your tablet ............................................................................................................................................ 50

Cleaning procedures ......................................................................................................................... 50

Cleaning the display ........................................................................................................ 51

Cleaning the tablet ......................................................................................................... 51

Updating programs and drivers .......................................................................................................................... 51

vii

11 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 52

Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 52

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 52

12 Support ..................................................................................................................................................... 54

Contacting support .............................................................................................................................................. 54

13 Specifications ........................................................................................................................................... 55

Input power .......................................................................................................................................................... 55

Operating environment ....................................................................................................................................... 55

Appendix A Traveling with the tablet ............................................................................................................... 56

Appendix B Electrostatic discharge .................................................................................................................. 57

Appendix C Accessibility ................................................................................................................................. 58

Supported assistive technologies ....................................................................................................................... 58

Contacting support .............................................................................................................................................. 58

Index ............................................................................................................................................................. 59

viii

1Welcome

After you set up and register the tablet, it is important to take the following steps:

●

Connect to the Internet—Set up your wireless network so that you can connect to the Internet. For

more information, see

Connecting to a network on page 12.

●

Get to know your tablet—Learn about your tablet features. Refer to

Getting to know your tablet

on page 3 and Navigating using touch gestures on page 20 for additional information.

●

Find installed software—Access a list of the software preinstalled on the tablet:

On the Start screen, swipe up from the center of the touch screen to display the Apps screen. For details

about using the software included with the tablet, see the software manufacturer's instructions, which

may be provided with the software or on the manufacturer's website.

1

Finding information

The tablet comes with several resources to help you perform various tasks.

Resources For information about

Windows Embedded 8.1 Industry Pro for HP Thin Clients–

Administrator Guide

To access the latest guide, go to

http://www.hp.com/

support and select your country. Select Drivers &

Downloads, and then follow the on-screen instructions.

Features of HP thin client models that use the Windows® Embedded 8.1

Industry Pro operating system

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/

wwcontact_us.html.

●

Online chat with an HP technician

●

Support telephone numbers

●

HP service center locations

HP Device Manager Administrator Guide

http://www.hp.com/go/hpdm

●

centralized administration capabilities for HP thin clients

●

deploy software updates and add-ons

HP website

To access the latest user guide, go to

http://www.hp.com/

support and select your country. Select Drivers &

Downloads, and then follow the on-screen instructions.

●

Support information

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

Ordering parts and finding additional help

●

Accessories available for the device

Safety & Comfort Guide

Go to

http://www.hp.com/ergo.

●

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

Regulatory, Safety, and Environmental Notices

To access, from the Start screen, select the Hewlett-

Packard app, and then select HP Documentation.

●

Regulatory and safety information

●

Battery disposal information

Limited Warranty*

Go to

http://www.hp.com/go/orderdocuments.

Warranty information

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer

and/or on the disc provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some

countries/regions where the warranty is not provided in printed format, you may request a printed copy from

http://www.hp.com/go/

orderdocuments or write to:

●

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label),

name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP. For

worldwide support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

2 Chapter 1 Welcome

2 Getting to know your tablet

The following sections provide an overview of the HP ElitePad 1000 G2 Heathcare Tablet capabilities.

●

Front

●

Back

●

Top

●

Bottom

●

Labels

●

Attaching the hand strap

●

Changing your tablet's settings

●

Finding your hardware and software information

Front

Component Description

(1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide

area networks (WWAN).

(2) Front webcam Records video and captures still photographs.

To use the webcam, swipe from the right edge of the touch screen to

display the charms, tap the Search icon, and then tap the search box.

In the search box, type c, and then tap Camera.

(3) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local

area networks (WLAN).

(4) Ambient light sensor The ambient light sensor automatically adjusts the display

brightness based on the lighting conditions in your environment.

(5) Webcam status light (front) On: The webcam is on.

Front 3

Component Description

(6) Near Field Communications (NFC) tapping area

(select models only)

Allows you to touch an NFC-compatible device to this area to

wirelessly connect and communicate with the tablet and transfer

data back and forth.

(7) Windows button Displays the Start screen.

*The antennas are not visible from the outside of the tablet. For optimal transmission, keep the areas immediately around the

antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices

that applies to your country or region. To access this guide, from the Start screen, select the Hewlett-Packard app, and then select HP

Documentation.

4 Chapter 2 Getting to know your tablet

Back

Component Description

(1) Hand strap connectors (4) Attach the hand strap on the right or left side.

(2) Smart card reader Supports optional smart cards.

(3) Smart card reader light On: A smart card is fully inserted.

(4) Bar-code scanner buttons (select models only) Press to use the bar-code scanner.

For information about using the bar-code scanner,

see

Bar-code scanner (select models only)

on page 32.

(5) Webcam light On: The webcam is in use.

(6) Webcam Records video and captures photographs. You can

video conference and chat online using streaming

video.

(7) Volume buttons (2) Control the volume.

(8)

Security cable slot Attaches an optional security cable to the tablet.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the tablet from

being mishandled or stolen.

Back 5

Top

Component Description

(1)

Audio-out (headphone)/Audio-in

(microphone) combo jack

Connects optional powered stereo speakers, headphones,

earbuds, a headset, or a display audio cable. Also connects

an optional headset microphone. This jack does not

support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a

headset. For additional safety information, see the

Regulatory, Safety, and Environmental Notices. To access

this guide, from the Start screen, select the Hewlett-

Packard app, and then select HP Documentation.

NOTE: When a device is connected to the jack, the tablet

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and

audio-in (microphone).

(2) Stylus connector Attaches a stylus using a lanyard.

(3) Internal microphones (2) Record sound.

(4)

Power button

●

When the tablet is off, press the button to turn on

the tablet.

●

When the tablet is on, press the button briefly to

initiate Sleep.

●

When the tablet is in the Sleep state, press the

button briefly to exit Sleep.

CAUTION: Pressing and holding down the power button

results in the loss of unsaved information.

If the tablet has stopped responding and Windows®

shutdown procedures are ineffective, press and hold the

power button for at least 5 seconds to turn off the tablet.

To learn more about your power settings, see your power

options. From the Start screen, type power, select Power

and sleep settings, and then select Power and sleep from

the list of applications.

6 Chapter 2 Getting to know your tablet

Bottom

NOTE: To access the bottom components, lift the I/O door using both thumbs. To close the I/O door, push it

in and then press down until it is firmly seated.

Component Description

(1) Speakers (2) Produce sound.

(2) Shoulder strap connector Connects an optional shoulder strap.

(3)

HDMI port Connects an optional video or audio device, such as a high-

definition display, any compatible digital or audio

component, or a high-speed HDMI device.

(4)

Power connector/Docking connector Connects an AC adapter or an optional docking device.

(5)

USB 3.0 port Connects an optional USB device, such as a keyboard,

mouse, external drive, printer, scanner or USB hub.

For details about different types of USB ports, see

Using a

USB device on page 42.

(6) Bar-code scanner (select models only) Scans bar codes.

For information about using the bar-code scanner, see

Bar-code scanner (select models only) on page 32.

Labels

The labels affixed to the tablet provide information you may need when you troubleshoot system problems

or travel internationally with the tablet.

IMPORTANT: Check the following location for the labels described in this section: on the back of the tablet.

●

Service label—Provides important information to identify your tablet. When contacting support, you

will probably be asked for the serial number, and possibly for the product number or the model number.

Locate these numbers before you contact support.

●

Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the

Windows Product Key. You may need the Product Key to update or troubleshoot the operating system.

HP platforms with Windows 8 or Windows 8.x preinstalled do not have the physical label. Instead a

Digital Product Key is electronically installed.

NOTE: The Digital Product Key is automatically recognized and activated by Microsoft operating

systems when a Windows 8 or Windows 8.x operating system is reinstalled using HP-approved recovery

methods.

●

Regulatory label(s)—Provide(s) regulatory information about the tablet.

●

Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval

markings for the countries or regions in which the devices have been approved for use.

Bottom 7

●

Laser label(s) (select models only)—Provide information about using the bar-code scanner laser

properly.

8 Chapter 2 Getting to know your tablet

Attaching the hand strap

Attach one of the two provided hand straps to either the left or the right side of the tablet. Retain the second

hand strap and use it to replace the first hand strap when it needs to be cleaned.

To attach the hand strap:

1. Position the hand strap over either the right or left hand strap connectors on the back of the tablet.

2. Position the quick-release fasteners over the holes in the hand strap, and then connect the quick-

release fasteners to secure the hand strap.

To remove the hand strap:

1. Press the center of the quick-release fastener and then lift it to remove it from the tablet. Repeat for

the second quick-release fastener.

2. Remove the hand strap from the tablet.

Changing your tablet's settings

Opening the Control Panel

You can open the Control Panel using any of the following methods:

▲

Right-click the Windows icon on the taskbar and select Control Panel from the menu.

TIP: A right-click can also be performed by touching and holding the desired location on the touch

screen.

▲

Open the Charms bar and select Settings > Control Panel.

▲

On the Start screen, type Control Panel, and then click Control Panel when it appears in the search

results.

Changing the Control Panel view

The default Control Panel view is by Large icons. You may prefer to change the view to Category mode.

Attaching the hand strap 9

To change the Control Panel view:

1. Click the Start button, and then select Control Panel.

2. In the View by menu, select Category.

3. To return to viewing by large icons, in the View by menu, select Large icons.

Changing your tablet's view

Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to

landscape view.

1. To change the view of your tablet from landscape view to portrait view:

Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).

2. To change the view of your tablet from portrait view to landscape view:

Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).

Using the tablet's autorotate lock feature

To turn on your tablet's autorotate lock feature:

1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.

2. Tap the screen icon to lock your current tablet screen in place and to prevent rotation. The icon displays

a lock symbol when the autorotate lock is active.

To turn off your tablet's autorotate lock feature:

1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.

2. Tap the Screen icon at the bottom right, and then tap the autorotate lock icon again.

Adjusting your tablet's screen brightness

To adjust the screen brightness:

1. Swipe from the right edge of the touch screen to display the charms, and then tap Settings.

2. Tap the Screen icon at the bottom right. A vertical slider displays that controls the screen brightness.

NOTE: On the Windows desktop, you can also tap the Power Meter icon in the notification area at the far

right of the taskbar, tap Adjust screen brightness, and then move the slider next to Screen brightness at the

bottom of the screen.

Finding your hardware and software information

Locating hardware

You can use Windows Device Manager to find out what hardware is installed on your tablet. To use Device

Manager, you must be logged in as an Administrator.

10 Chapter 2 Getting to know your tablet

To open Device Manager:

1. Open the Control Panel, and then tap Device Manager.

2. To access Device Manager for the first time, select Update device drivers to open the Device Manager

window.

To access Device Manager in subsequent searches, select Device Manager.

A list displays all the devices installed on your tablet.

Locating software

▲

To find out what software is installed on your tablet, on the Start screen, swipe up from the center of

the touch screen to display the Apps screen.

Updating the software installed on the tablet

Most software, including the operating system, is updated frequently by the manufacturer or provider.

Important updates to the software included with the tablet may have been released since the tablet left the

factory.

Some updates may affect the way the tablet responds to optional software or external devices. Many

updates provide security enhancements.

Update the operating system and other software installed on the tablet as soon as the tablet is connected to

the Internet. Access the updates on the HP website at

http://www.hp.com.

Finding your hardware and software information 11

3 Connecting to a network

Your tablet can travel with you wherever you go. But even at your office, you can explore the globe and

access information from millions of websites using your tablet and a wireless network connection. This

chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your tablet may be equipped with

one or more of the following wireless devices:

●

Wireless local area network (WLAN) device—Connects the tablet to wireless local area networks

(commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home,

and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the

mobile wireless device in your tablet communicates with a wireless router or a wireless access point.

●

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled

devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device

communicates directly with other devices, and devices must be relatively close together—typically

within 10 meters (approximately 33 feet) of each other.

Using the wireless controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage

wireless networks, and diagnose and repair network problems.

To use operating system controls:

1. Swipe from the right edge of the touch screen to display the charms, tap Settings, and then tap Control

Panel.

2. Select Network and Internet, and then tap Network and Sharing Center.

HP Cloud Connection Manager

HP Cloud Connection Manager (HPCCM) is a client utility that allows administrators of HP thin clients to

configure the automatic launch of virtual desktop clients and connections that initiate when standard users

(non-administrators) log on to Windows.

To open HP Cloud Connection Manager:

1. Swipe from the right edge of the touch screen to display the charms, tap Settings, and then tap Control

Panel.

2. In the Control Panel, click HP Cloud Connection Manager.

NOTE: For more information, see the HP Cloud Connection Manager Administrator Guide.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other

computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

12 Chapter 3 Connecting to a network

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