ZooMe 3
OWNER’S MANUAL
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
2
I. PREFACE 3
II. SAFETY NOTICES 4
III. SAFETY GUIDELINES 9
IV. EMI & RFI INFORMATION 14
V. PARTS 15
VI. ASSEMBLY 16
VII. OPERATION 19
VIII. BATTERIES & CHARGING 20
IX. INSPECTION & MAINTENANCE 22
X. BASIC TROUBLESHOOTING 26
XI. SPECIFICATIONS 27
XII. LIMITED WARRANTY 28
TABLE OF CONTENTS
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
3
Please read this Owner’s Manual before operating your scooter for the first time.
Improper use or unfamiliarity of the scooter may result in harm, injury, or traffic
accidents.
This Owner’s Manual includes operation instructions, assembly instructions, and best
practices to ensure maximum use from your scooter.
The symbols used throughout this Owner’s Manual are explained below. Read
carefully, and fully understand the sections marked with these symbols:
WARNING – Improper use could lead to death, serious injury, hazardous
conditions, or product malfunction.
ATTENTION – Improper use could lead to injury and/or damage to your
scooter.
SUGGESTION – Follow these instructions for best practices, and to keep
your scooter in prime operating order.
This Owner’s Manual includes a repair maintenance record chart and warranty. Please
keep it in a safe place, or with the scooter.
If someone else uses the scooter, please provide a copy of the Owner’s Manual for
their consideration.
This Owner’s Manual is composed from the product design and specifications at the
time of publication. As designs change, some illustrations and pictures in the manual
may not correspond to the scooter that you purchased. We reserve the right to make
design modifications.
The manufacturer disclaims all responsibilities for any personal injury or property
damage which may occur as a result of improper or unsafe use of this product.
I. PREFACE
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
4
II. SAFETY NOTICES
Read and follow the information in the owner’s manual.
Fully charge the battery after every trip and prior to using the scooter. If you do not
frequently use the scooter fully charge the batteries every two weeks to prevent
battery failure.
If the battery gauge drops to red, charge the scooter as soon as possible.
Completely discharging the batteries may damage the batteries, or shorten the
expected life of the batteries.
Batteries contain lead and lead compounds. Wear proper safety attire when
handling batteries.
Only use sealed lead acid batteries in this product.
Keep metal objects away from the battery terminals, electric shock may occur.
Always replace all batteries at the same time for optimum performance.
Always make sure the power is turned off when getting in and out of the scooter.
To ensure the user’s familiarity with the scooter’s operation, practice driving at low
speeds in a spacious hazard-free area traveling forward, backward, left, right,
decelerating, maneuvering up inclines, and down inclines.
Avoid unnecessary movement of the scooter.
Never reach, lean or bend when driving your scooter.
For adults only (ages 18+)
Product shall not be modified from the manufacturer’s original design and
configuration and should not be operated with any modifications made to the
product or its components.
When powering on the scooter, ensure the throttle is in the neutral position and
one hand is on the brake lever with the brake engaged.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
5
II. SAFETY NOTICES
Product shall not be operated to perform racing, stunt riding, jumps, spin-outs,
donuts, or other maneuvers, which may cause loss of control, or may cause
uncontrolled operator or scooter actions or reactions, as such activities are likely to
result in possible injury to the operator or bystanders.
Prior to each cycle of operation, an owner shall perform the preoperational checks
specified by the manufacturer, and further verify:
Smooth throttle operation and positive return of the throttle linkage to a
closed throttle position;
That the throttle stop operates properly and that the throttle cable or other
linkages be adjusted properly;
That the steering linkage is adjusted and operates properly;
That the motor key switch is properly functioning;
That all guards and pads originally supplied by the manufacturer are in
proper place on the scooter an in serviceable condition;
That the area that the scooter is to be operated in is safe and suitable for
scooter operation;
That, on those scooters equipped with restraints, such restraints are in good
condition, functioning properly, and used appropriately;
That the braking system on the scooter is functioning properly;
That all safety labels are in place and understood by the operator;
That any and all axle guards, chain guards, torque converter covers, or other
covers or guards supplied by the manufacturer are in place and in serviceable
condition;
That tires are in good condition, inflated properly, and have sufficient tread
remaining; and
That all fasteners are in place and tightened properly.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
6
II. SAFETY NOTICES
No person shall allow hands, feet, hair, body parts, clothing, or similar articles to
come in contact with moving parts of the scooter, wheels or drive train.
Do not operate your scooter if hair, clothing, or other articles can extend past the
scooter seat back or under the scooter’s wheels.
Do not operate your scooter while smoking.
The owner shall provide continuous supervision during scooter use.
Scooter shall operate only on recommended surfaces or terrain.
Scooter shall not be operated on roads, streets, highways, or at any other location
where road vehicles are intended to travel.
Scooter shall be operated only with adequate lighting and under conditions of
suitable visibility.
Scooter shall be used by the operator only, passengers are not permitted.
Scooter operators always shall use appropriate protective clothing, including but
not limited to a helmet and eye protection, with appropriate certification, and any
other equipment recommended by the scooter manufacturer.
No operator shall contact any portion of the motor, wheels, or drive train for any
purpose including maintenance until the scooter is turned off, the key is removed,
and parts have allowed to cool, and the scooter is in a stable and stationary
position.
Where a manufacturer equips its scooters with restraints, the use of the restraints
shall be in accordance with, and limited to, the manufacturer’s guidelines.
Scooter components shall be maintained and repaired in accordance with the
manufacturer’s specifications and utilizing only the manufacturer’s authorized
replacement parts with installation performed by dealers or other skilled persons.
Scooters shall not be modified from the manufacturer’s original design and
configuration.
The owner shall allow the use and operation of the unit after a demonstration that
such operators can understand and operate all components of the unit before use.
Operators shall adhere to all manufacturer’s recommendations and instructions, as
well as comply with all laws and ordinances.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
7
II. SAFETY NOTICES
Owners are encouraged to highlight their scooter using lighting, reflectors, and for
low-riding units, signal flags on flexible poles.
Avoid sharp bumps, drainage grates, and sudden surface changes.
Avoid streets and surfaces with water, sand, gravel, dirt, leaves, and other debris.
Wet weather impairs traction, braking and visibility.
Avoid exposure to moisture, standing water, rain, snow, ice or salt when possible.
Always wear shoes when operating the scooter.
Never use near motor vehicles.
Do not ride your scooter at night.
User should keep their weight forward on the deck while operating.
Be cautious when operating in reverse, and watch for obstacles that may cause you
to lose balance or stability.
Familiarize yourself with the braking of the scooter. Sudden stops may cause your
weight to shift forward quickly or unexpectedly.
Familiarize yourself with the throttle and acceleration of the scooter. When
starting out, slowly engage the throttle until you are comfortable with its
operation.
Do not use the scooter while it is charging.
Be sure to lock the hand brake in the engaged position when not in use.
For outdoor use only, not for indoor use. Product has rubber tires which can
damage indoor floor surfaces.
Persons with the following conditions shall not ride in or operate the scooter:
Those with heart conditions;
Pregnant women;
Persons with head, back, or neck ailments, or prior surgeries to those areas
of the body; and
Persons with any mental or physical conditions, which my make them
susceptible to injury or impair their physical dexterity or mental capabilities
to recognize, understand, and perform all of the safety instructions, and to
be able to assume the hazards inherent in scooter use.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
8
II. SAFETY NOTICES
Scooter shall not be used to:
Transport a passenger;
Transport materials or equipment
Transport animals.
Store in a clean and dry condition.
Do not remove the anti-tip wheels.
Keep your feet on the foot board at all times during operation.
Do not connect an extension cord to the battery charger.
Disassembling the controller, motor, or charger by anyone other than an
authorized Drive Medical service agent is prohibited, and voids any applicable
warranty.
Do not operate your scooter when you are tired, or after consuming alcohol.
Be cautious when driving your scooter in busy areas.
Under no circumstances should the scooter be used as a seat in a motor vehicle.
Do not attempt to lift your scooter by any parts other than the frame.
If you will be seated in your scooter for an extended period of time, power off the
scooter. This will prevent inadvertent movement from unexpected throttle contact.
WARNING - The items and packaging in this shipment contain chemicals known to
the state of California to cause cancer, birth defects or other reproductive harm.
Drive Medical products meet or exceed all federal safety and environmental
regulations.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
9
GENERAL GUIDELINES
Before operating your scooter fully read and understand this Owner’s Manual.
Be sure to follow the setup instructions prior to using your scooter for the first time.
Users may encounter difficult maneuvering situations such as narrow areas, traveling
up and down ramps, cornering, and traveling on uneven terrain. Be sure to lower the
speed, take your time, and carefully maneuver the scooter.
MODIFICATIONS
Do not modify, remove, disable, or add any parts, features, or functions on your
scooter. Drive Medical offers a wide variety of accessories for your scooter to help
accommodate your needs.
WARNING – Do not modify your scooter in any way; doing so will void the
warranty.
SAFETY CHECK
ATTENTION – Inspect the following components before each use:
Electrical connections – secure and free from corrosion
Batteries – fully charged and free from corrosion
If you notice a problem please contact your authorized Drive Medical retailer for
assistance.
III. SAFETY GUIDELINES
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
10
WEIGHT CAPACITY
This scooter has a maximum weight capacity that should never be exceeded. Please
refer to Section XII SPECIFICATIONS for this information. The maximum weight
capacity includes the user and any accessories.
WARNING – Exceeding the maximum weight capacity will void your
warranty. Drive Medical will not be held responsible for injuries and/or
damages resulting from failure to observe weight capacities.
WARNING – Do not carry passengers on your scooter. Your scooter is
designed and tested for one user to operate while seated.
INCLINE GUIDELINES
Use caution when approaching inclines or declines; if necessary lower the speed
before traveling on a slope.
When traveling up an incline try to keep the scooter moving forward. If you must
come to a stop, use caution and slowly accelerate the scooter forward.
When traveling down an incline lower the speed on your scooter to the slowest
setting, and proceed cautiously. If the scooter is traveling down the incline faster than
you expected, slowly release the throttle and apply the hand brake, then slightly push
the throttle forward to continue safely down the incline.
WARNING – Drive your scooter straight up or down an incline, never
backwards. Erratic movements, or back and forth patterns may increase
the chance of tipping.
III. SAFETY GUIDELINES
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
11
WARNING – Do not travel up an incline with the seat completely reclined
without an attendant. Inclines vary, and doing so may decrease stability.
WARNING – Do not, under any circumstances, travel on a slope greater
than the maximum climbing angle for this scooter. Exceeding the climbing
angle may cause unstable conditions.
BRAKES & STOPPING
Coming to a stop in your scooter can simply be done by releasing the throttle. The
throttle will automatically return to the center position, and the scooter will come to a
stop.
ATTENTION – Switching the throttle in the opposite direction of travel will
cause the scooter to come to an abrupt stop, and if held continuously in
the opposite direction may cause erratic movements if you are unfamiliar
with the controls.
OUTDOOR OPERATION & INCLEMENT WEATHER PRECAUTIONS
ATTENTION – When operating outdoors avoid uneven terrain, soft
surfaces, tall grass, loose gravel, loose sand, fresh water, salt water, edges
of streams, lakes or oceans. If you are unsure about a surface, avoid it.
Exposure to inclement weather should always be avoided. If you find yourself caught
in inclement weather while operating your scooter, proceed to the closest shelter
immediately. Completely dry your scooter before operating, charging, or storing.
III. SAFETY GUIDELINES
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
12
STEPS, CURBS & FIXED OBSTACLES
Use extreme caution when operating your scooter near curbs, porches, stairs,
escalators, drop-offs, unprotected ledges, and raised areas.
WARNING – Never attempt to navigate your scooter over a fixed obstacle
taller than the maximum ground clearance. Please refer to Section XII
SPECIFICATIONS for this information.
WARNING – Never attempt to navigate your scooter backwards over an
obstacle.
WARNING – Never attempt to operate your scooter on steps or
escalators.
ATTENTION – Refer to the following guidelines and diagrams when
traveling over a fixed obstacle lower than the maximum ground clearance
of your scooter:
To maneuver up a fixed obstacle – Approach slowly, and make sure the front of the
scooter is perpendicular to the obstacle. Increase the forward speed until the scooter
has cleared the obstacle, and then you may reduce the speed or return the throttle to
neutral.
To maneuver down a fixed obstacle – Approach slowly, and make sure the front of the
scooter is perpendicular to the obstacle. Reduce the forward speed just before the
front wheels come in contact with the obstacle, and remain at the reduced speed until
scooter has cleared the obstacle, and then you may increase the forward speed.
CORRECT
APPROACH:
INCORRECT
APPROACH:
III. SAFETY GUIDELINES
C
U
R
B
C
U
R
B
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
13
TRANSPORTING YOUR SCOOTER
When transporting your scooter by vehicle it should be securely stowed in the back of
a van, truck, or trunk of a car. Adjustable parts should be removed or properly secured
during transport.
WARNING – Do not sit in your scooter while in a moving vehicle.
PHYSICAL LIMITATIONS, Rx DRUGS, ALCOHOL & SMOKING
You must exercise awareness, caution, care, and common sense when operating your
scooter. Always keep in mind your own limitations, and substance use when operating
your scooter.
WARNING – Never use your scooter while under the influence of alcohol
or mind altering substances.
WARNING – Never smoke while seated in your scooter. Damaged or worn
upholstery increases the risk of fire hazard, and should be replaced
immediately.
ATTENTION – Be aware of your own physical limitations when
familiarizing yourself with the scooter.
ATTENTION – Be aware of precautions, warnings, and safety issues when
taking prescribed or over-the-counter drugs while operating your scooter.
III. SAFETY GUIDELINES
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
14
Electromagnetic interference (EMI) tests have shown to produce adverse effects on
the performance and control of electrically powered mobility devices.
EMI can be produced from different sources such as cellular phones, two-way radios,
radio stations, television stations, amateur radio transmitters (HAM), wireless
computer links, microwave signals, paging transmitters, and transceivers used by
emergency vehicles.
The EMI waves can cause unintentional movement of the scooter, or damage to the
controller. Every electrical powered mobility device has a resistance to EMI. The
higher the resistance level the greater the protection. The intensity of the interference
can be measured in volts per meter, V/m.
At this time, current technology is capable of achieving an immunity level of 20 V/m,
which provides protection from more common sources of EMI. Your scooter, with no
modifications, has an immunity level of 20 V/m.
EMI becomes more intense as you move closer to the source. The EMI produced from
hand-held radios are of special concern. It is possible to unintentionally bring high
levels of EMI very close to the scooter’s control system, effecting your movement and
braking. The warnings listed below are recommended to prevent possible interference
with the control system of your scooter.
WARNING – Do not operate hand-held transceivers such as CB (citizens
band) radios, or turn on personal communication devices, such as cellular
phones, while the scooter is powered on.
WARNING – Be aware of nearby transmitters, such as radio or television
stations, and avoid close proximity.
WARNING – If you experience unintended movement or brake release
occurs, power off as soon as it is safe. Please report EMI incidents to Drive
Medical.
IV. EMI INFORMATION
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
15
Please refer to the diagram below to identify your scooter parts. Familiarize yourself
with the terminology to better understand part references throughout the Owner’s
Manual.
1. Control Panel
2. Tiller
3. Front Wheel & Motor
Assembly
4. Battery Compartment
5. Floorboard
6. Rear Wheels
7. Hand Brake
8. Horn
9. Throttle Handle
10. Forward/Reverse Switch
11. High/Low Speed Switch
12. Seat
13. Front Basket
14. Front Fender
V. PARTS
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
16
Your scooter requires assembly prior to initial use. Please be sure to follow these steps
to properly set up your scooter.
Your scooter comes with a tool kit for
the assembly process.
Step 1: Insert the front wheel assembly
into the scooter platform, slide both
bolts through the platform and attach
the nuts onto the threaded end of the
bolts. Secure the front wheel assembly
onto the platform by tightening the nut
and bolt assembly with the open-ended
wrenches that come in your tool kit.
Step 2: Insert the lower portion of the
handlebar assembly into the front wheel
assembly and secure it in place by
tightening the 6mm allen screw located
underneath the folding mechanism
circled in the image to the right.
Step 3: Insert the top portion of the
handlebar assembly into the lower
portion installed in Step 2, and secure it
in place by tightening the lever and nut
assembly and then clamping down the
lever.
VI. ASSEMBLY
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
17
Step 4: Install the vinyl basket onto the
metal circular frame by wrapping the
hook and loop fasteners at the inner-top
of the vinyl basket over the metal frame.
Then hang the basket onto the steering
tiller, and secure the outer hook and
loop fastener around the tiller.
Step 5: Install the seat onto the seat
bracket by inserting the 4 bolts provided
through the seat bracket and securing
tightly to the seat
Step 6: Insert the seat post into the
scooter platform and tighten the clamp
down to secure it to the platform.
VI. ASSEMBLY
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
18
VI. ASSEMBLY
Step 7: Insert the seat into the seat post
and tighten the clamp down to secure it
in place.
Step 8: Place the rubber floormats onto
the platform of the scooter and secure
in place by pressing down on the tabs.
Step 9: Install the front fender by
inserting the nut and bolt assembly
through the fender’s mounting tab and
front fork of the scooter.
Step 10: Fully charge the scooter by
inserting the round charger connector
into the battery charging terminal on
the scooter platform, and then insert
the plug into a standard electrical
outlet. Allow the scooter to charge for
8-12 hours on the first charge.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
19
VIII. OPERATION
After your scooter is assembled, and adjustments have been made you are now ready
to operate your scooter.
The key switch applies power to the control system electronics, which in turn supplies
power to the motors. Turn the key switch with the key inserted to turn on your
scooter.
ATTENTION – Do not use the key switch to stop, or as a brake. Doing so
may shorten the life of the drive components.
ATTENTION – The control panel assembly will rotate up and down to
adjust the angle of the headlight. To avoid movement tighten the two
philips head screws that secure the control panel to the handlebars.
SUGGESTION – It is recommended you start at slow speeds when
familiarizing yourself with your scooter controls. Once you feel
comfortable with the controls, and movement of the scooter you may
then increase the speed.
Engage the throttle slowly, and begin steering to drive forward, backward, left or
right. If you want to stop the scooter, release the throttle and engage the hand brake.
ATTENTION - Only releasing the throttle without engaging the hand brake
will cause the scooter to coast, it will not engage a braking mechanism.
When the scooter is turned on, the battery gauge will display red and green indicators:
Red: Your scooter should be charged as soon as possible.
Green: Your scooter has low to full battery capacity.
REV3.10.31.17
ZooMe 3 Owner’s Manual www.drivemedical.com
20
IX. BATTERIES & CHARGING
CHARGING YOUR SCOOTER
To charge your scooter, position the front of the unit next to a standard electrical
outlet. Be certain the power is turned off. Plug the charger into the scooter, and then
into the electrical outlet. When the batteries are fully charged remove the charger
from the scooter.
SUGGESTION – The lights on your charger indicate different charge
statuses. The light indicators can be found on the charger itself, or the
manual provided with the charger. In most cases your charger will show a
red or orange light when charging, and a green light when fully charged.
INITIAL BATTERY CHARGE
To ensure maximum use from your new batteries fully charge the scooter prior to
initial use for 8 to 12 hours. Operate your scooter until the battery gauge shows half
capacity, and then give your scooter another full charge for 8 to 12 hours.
BATTERY MAINTENANCE & CHARGING HABITS
To ensure maximum life from your batteries, and continued use of your scooter please
follow these charging guidelines based on your usage:
SUGGESTION – If you use your scooter on a daily basis, charge the
batteries as soon as you are finished with the day’s activities, and leave it
on the charge until you are ready to use the following day.
SUGGESTION – If you use your scooter infrequently, charge the batteries
once a week for 10 to 14 hours.
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
/
