Snow Joe 24V-SS11-XR User manual

Brand: Snow Joe

Model: 24V-SS11-XR

Category: Snow throwers

Type: User manual

Snow Joe 24V-SS11-XR is a powerful and versatile cordless snow shovel, designed to make snow removal a breeze. With its 11-inch clearing width and 24V MAX battery, it can easily handle even heavy snowfalls. The safety switch and trigger switch prevent accidental starting, while the rotating rotor blades make quick work of snow removal. The adjustable handle and lightweight design ensure comfortable operation, and the included scraper bar helps to remove stubborn snow and ice.

, LLC

SAVE THESE INSTRUCTIONS

A Division of Snow Joe

, LLC Model 24V-SS11-XR Form No. SJ-24V-SS11-XR-880E-M

OPERATOR’S MANUAL

CORDLESS SNOW SHOVEL

24V MAX | 11-INCH

IMPORTANT!

Safety Instructions

All Operators Must Read These

Instructions Before Use

Read all instructions before using this cordless snow shovel.

Basic safety precautions should always be followed to reduce

the risk of re, electric shock and personal injury.

General Safety WARNINGS!

You and any other operator of this snow shovel must read,

understand and follow these instructions in their entirety, and

should reread them at the start of each snow season. Failure

to follow these instructions may result in ELECTRIC SHOCK,

FIRE and/or serious PERSONAL INJURY.

Notice the personal safety alert symbol m used in this

manual to draw your attention to a WARNING given along

with the particular operating instruction. This means that

the operation requires special ATTENTION, CAUTION and

AWARENESS.

1. Keep work area clean and well lit – Cluttered, dark areas

invite accidents.

2. Use the right product – Do not use this machine for any

job except that for which it is intended.

3. Replacement parts – When servicing this unit, use only

identical replacement parts. Replace or repair damaged

cord immediately on the charger.

Do not use on gravel surfaces unless the snow shovel

is adjusted for such surfaces in accordance with the

operator’s manual.

4. Keep children, bystanders and pets away – All

spectators, including pets, should be kept a safe distance

away from the work area.

5. Dress properly – Do not wear loose articles of clothing or

jewelry. They can become caught in moving parts. Wear

rubber boots.

6. Avoid accidental starting – Make sure the safety

switch and the trigger switch are in the o position

before inserting the battery in the unit. Do not carry the

cordless snow shovel with the safety switch and the

trigger switch engaged.

7. Moving parts – Keep hands and feet away from moving

parts. Keep guards in place and in proper working order.

8. mCAUTION! Exercise caution to avoid slipping or falling.

Wear protective footwear that will protect your feet and

improve your footing on slippery surfaces.

9. Use safety glasses – Also use safety footwear, snug-

tting clothing, protective gloves, hearing and head

protection.

10. Stay alert – Watch what you are doing. Use common

sense. Do not operate the cordless snow shovel when you

are tired or under the inuence of alcohol or drugs.

11. Do not force the tool – It will perform better with less

likelihood of personal or mechanical injury if it is used at

the rate for which it was designed.

12. Do not overreach – Keep proper footing and balance at

all times.

13. If the cordless snow shovel strikes a foreign object, follow

these steps:

• Stop the cordless snow shovel. Remove the battery.

• Inspect for damage.

• Repair any damage before restarting and operating

the snow shovel.

14. Disconnect the tool – Turn o the power switch and

remove the battery when it is not in use, before servicing

it, when changing accessories and when performing any

other maintenance task.

15. Store idle tool indoors – When not in use, the cordless

snow shovel should be stored indoors in a dry, locked

place out of the reach of children.

16. Maintain the cordless snow shovel with care – Follow

the applicable maintenance instructions for replacing parts

and changing accessories. Lubrication is not required.

mThis is the safety alert symbol. It is used to alert

you to potential personal injury hazards. Obey all

safety messages that follow this symbol to avoid

possible injury or death.

Improperly using or maintaining this cordless snow

shovel could result in injury or death. To reduce

this potential, comply with the following safety

instructions.

This cordless snow shovel can amputate hands and

feet if used incorrectly. It can also pick up foreign

objects, which can become dangerous projectiles

when thrown into the air. Failure to observe the

following safety instructions could result in serious

personal injury.

Training

• Read, understand and follow all instructions on the machine

and in the manual before operating this unit. Thoroughly

familiarize yourself with the controls and the proper use of

the equipment. Know how to stop the unit and disengage

the controls quickly.

• Children should never be allowed access to the equipment.

Adults should never operate the equipment without

carefully reading and understanding these instructions.

• Keep the area of operation clear of all persons, particularly

small children and pets.

• Exercise caution to avoid slipping or falling.

Preparation

• Thoroughly inspect the area where the equipment is to be

used and remove all doormats, sleds, boards, wires and

other foreign objects.

• Do not operate the equipment without wearing adequate

winter garments. Avoid loose tting articles of clothing that

can become caught in moving parts. Wear footwear that will

improve footing on slippery surfaces.

• Do not attempt to clear snow from a gravel or crushed

rock surface. This product is intended for use only on

paved surfaces.

• Never attempt to make any adjustments while the motor

is running (except when specically recommended by the

manufacturer).

• Always wear safety glasses or eye shields during operation

or while performing an adjustment or repair to protect your

eyes from foreign objects that may be thrown from the

machine.

Operation

• Do not put hands or feet near or under rotating parts. Keep

clear of the discharge opening at all times.

• Exercise extreme caution when operating on or crossing

gravel drives, walks or roads. Stay alert for hidden hazards

or trac.

• After striking a foreign object, stop the motor. Thoroughly

inspect the cordless snow shovel for any damage, and

repair the damage before restarting and operating the

cordless snow shovel.

• If the unit should start to vibrate abnormally, stop the motor

and check the unit immediately to ascertain the cause.

Vibration is generally a sign of trouble.

• Stop the motor and remove the battery whenever you leave

the operating position, when transporting the unit, before

unclogging the rotor blade housing and when making any

repairs, adjustments or inspections to the unit.

• When cleaning, repairing or inspecting the cordless snow

shovel, make sure that all moving parts have come to a

complete stop before beginning work.

• Exercise extreme caution when operating on slopes.

• Never operate the cordless snow shovel without proper

guards and other safety devices in place and in proper

working order.

• Never direct the discharge toward people or areas where

property damage can occur. Keep children, pets and other

bystanders away from the work area.

• Do not overload the machine capacity by attempting to

clear snow at too fast a rate.

• Look behind and use care when backing up with the

cordless snow shovel.

• Never operate the cordless snow shovel without good

visibility or light. Always be sure of your footing, and keep

a rm hold on the handles. Walk, never run, with the unit.

Clearing a Clogged Rotor Housing

Hand contact with the rotating rotor blades inside the rotor

housing is the most common cause of injury associated

with cordless snow shovels. Never use your hands to clear a

clogged rotor housing.

To clear the rotor housing:

• Shut the motor o and remove the battery.

• Wait 10 seconds to be sure the rotor blades have come to a

complete stop.

• Always use a clean-out tool, not your hands, to free the

rotating blades.

Maintenance and Storage

• Check all fasteners at frequent intervals for proper tightness

to ensure that the equipment is in safe working condition.

• Always refer to the operator's manual for important details,

such as how to properly store your cordless snow shovel

for an extended period of time.

• Maintain or replace safety and instruction labels as needed.

• Run the machine a few minutes after throwing snow to

prevent the rotor blades from freezing.

Battery + Charger

Safety Instructions

We pay a great deal of attention to the design of every battery

pack to ensure that we supply you with batteries that are safe,

durable and have a high energy density. The battery cells have

a wide range of safety devices. Each individual cell is initially

formatted and its electrical characteristic curves are recorded.

This data is then used exclusively to be able to assemble the

best possible battery packs.

Despite all the safety precautions, caution must always be

exercised when handling batteries. The following points must

be obeyed at all times to ensure safe use. Safe use can only

be guaranteed if undamaged cells are used. Incorrect handling

of the battery pack can cause cell damage.

IMPORTANT! Analyses conrm that incorrect use and poor

care of high-performance batteries are the main factors

responsible for personal and/or product damage.

mWARNING! Use only approved replacement batteries;

other batteries may damage the cordless snow shovel and

cause it to malfunction, which can lead to serious personal

injury.

mWARNING! Do not use a battery pack or appliance that

is damaged or modied. Damaged or modied batteries may

exhibit unpredictable behavior resulting in re, explosion or risk

of injury.

Do not modify or attempt to repair the appliance or the battery

pack except as indicated in the instructions for use and care.

Have your battery pack serviced by a qualied repair person

using only identical replacement parts. This will ensure that the

safety of the battery pack is maintained.

mCAUTION! To reduce the risk of injury, charge the

Snow Joe

24V lithium-ion battery pack only in its designated

Snow Joe

lithium-ion charger. Other types of chargers present

risk of re, personal injury and damage. Do not wire a battery

pack to a power supply plug or car cigarette lighter. Such

misuse will permanently disable or damage the battery pack.

• Avoid dangerous environments – Do not charge the

battery pack in rain, snow or in damp or wet locations.

Do not use the battery pack or charger in the presence of

explosive atmospheres (gaseous fumes, dust or ammable

materials) because sparks may be generated when inserting

or removing the battery pack, which could lead to a re.

• Charge in a well-ventilated area – Do not block the

charger vents. Keep them clear to allow for proper

ventilation. Do not allow smoking or open ames near a

charging battery pack. Vented gases may explode.

NOTE: The safe temperature range for the battery is 41°F –

105ºF (5°C – 40.5°C). Do not charge the battery outside in

freezing weather; charge it at room temperature.

• Maintain charger cord – When unplugging the charger, pull

the plug, not the cord, from the receptacle to reduce the

risk of damage to the electrical plug and cord. Never carry

the charger by its cord or yank it by the cord to disconnect

it from the receptacle. Keep the cord away from heat, oil

and sharp edges. Make sure the cord will not be stepped

on, tripped over or subjected to damage or stress when the

charger is in use. Do not use the charger with a damaged

cord or plug. Replace a damaged charger immediately.

• Do not use an extension cord unless it is absolutely

necessary – Using the wrong, damaged or improperly

wired extension cord poses a risk of re and electric shock.

If an extension cord must be used, plug the charger into a

properly wired 16 gauge or larger extension cord with the

female plug matching the male plug on the charger. Make

sure that the extension cord is in good electrical condition.

• Charger iCHRG24-QC is rated for 120 volt AC only – The

charger must be plugged into an appropriate receptacle.

• Use only recommended attachments – Use of an

attachment not recommended or sold by the battery

charger or battery pack manufacturer may result in risk of

re, electric shock or personal injury.

• Unplug charger when not in use – Make sure to remove

battery packs from unplugged chargers.

mWARNING! To reduce the risk of electric shock,

always unplug the charger before performing any cleaning

or maintenance. Do not allow water to ow into the charger.

Use a Ground Fault Circuit Interrupter (GFCI) to reduce shock

hazards.

• Do not burn or incinerate battery packs – Battery packs

may explode, causing personal injury or damage. Toxic

fumes and materials are created when battery packs are

burned.

• Do not crush, drop or damage battery packs – Do not

use the battery pack or charger if they have sustained a

sharp blow, been dropped, run over or have been damaged

in any way (i.e. pierced with a nail, hit with a hammer,

stepped on, etc.).

• Do not disassemble – Incorrect reassembly may pose

a serious risk of electric shock, re or exposure to toxic

battery chemicals. If the battery or charger are damaged,

contact an authorized Snow Joe

+ Sun Joe

dealer or

call the Snow Joe

+ Sun Joe

customer service center at

1-866-SNOWJOE (1-866-766-9563) for assistance.

• Battery chemicals cause serious burns – Never let a

damaged battery pack contact the skin, eyes or mouth.

If a damaged battery pack leaks battery chemicals, use

rubber or neoprene gloves to safely dispose of it. If skin

is exposed to battery uids, wash the aected area with

soap and water and rinse with vinegar. If eyes are exposed

to battery chemicals, immediately ush with water for 20

minutes and seek medical attention. Remove and dispose

of contaminated clothing.

• Do not short circuit – A battery pack will short circuit if

a metal object makes a connection between the positive

and negative contacts on the battery pack. Do not place a

battery pack near anything that may cause a short circuit,

such as paper clips, coins, keys, screws, nails and other

metallic objects. A short-circuited battery pack poses a risk

of re and severe personal injury.

• Store your battery pack and charger in a cool, dry

place – Do not store the battery pack or charger where

temperatures may exceed 105ºF (40.5ºC), such as in direct

sunlight or inside a vehicle or metal building during the

summer.

Information about the battery

1. The battery pack supplied with your cordless snow shovel

is only partially charged. The battery pack has to be

charged completely before you use the tool for the

rst time.

2. For optimum battery performance, avoid low discharge

cycles by charging the battery pack frequently.

3. Store the battery pack in a cool place, ideally at 77°F

(25°C) and charged to at least 40%.

4. Lithium-ion batteries are subject to a natural aging

process. The battery pack must be replaced at the latest

when its capacity falls to just 80% of its capacity when

new. Weakened cells in an aged battery pack are no

longer capable of meeting the high power requirements

needed for the proper operation of your snow shovel,

and therefore pose a safety risk.

5. Do not throw battery packs into an open re as this poses

a risk of explosion.

6. Do not ignite the battery pack or expose it to re.

7. Do not exhaustively discharge batteries. Exhaustive

discharge will damage the battery cells. The most

common cause of exhaustive discharge is lengthy storage

or non-use of partially discharged batteries. Stop working

as soon as the performance of the battery falls noticeably

or the electronic protection system triggers. Place the

battery pack in storage only after it has been fully charged.

8. Protect batteries and the tool from overloads. Overloads

will quickly result in overheating and cell damage inside

the battery housing even if this overheating is not

apparent externally.

9. Avoid damage and shocks. Immediately replace batteries

that have been dropped from a height of more than one

meter or those that have been exposed to violent shocks,

even if the housing of the battery pack appears to be

undamaged. The battery cells inside the battery may have

suered serious damage. In such instances, please read

the waste disposal information for proper battery disposal.

10. If the battery pack suers overloading and overheating,

the integrated protective cuto will switch o the

equipment for safety reasons.

IMPORTANT! Do not press the ON/OFF switch any more

if the protective cut-o has been activated. This may

damage the battery pack.

11. Use only original battery packs. The use of other batteries

poses a re risk and may result in injuries or an explosion.

Information about the charger and the

charging process

1. Please check the data marked on the rating plate of the

battery charger. Be sure to connect the battery charger

to a power supply with the voltage marked on the rating

plate. Never connect it to a dierent mains voltage.

2. Protect the battery charger and its cord from damage.

Keep the charger and its cord away from heat, oil and

sharp edges. Have damaged cords repaired without delay

by a qualied technician at an authorized Snow Joe

Sun Joe

dealer or call the Snow Joe

+ Sun Joe

customer service center at 1-866-SNOWJOE

(1-866-766-9563).

3. Electrical plugs must match the outlet. Never modify

the plug in any way. Do not use any adapter plugs with

grounded appliances. Unmodied plugs and matching

outlets will reduce the risk of electric shock.

4. Keep the battery charger, battery pack(s) and the cordless

tool out of the reach of children.

5. Do not use the supplied battery charger to charge other

cordless tools.

6. During periods of heavy use, the battery pack will become

warm. Allow the battery pack to cool to room temperature

before inserting it into the charger to recharge.

7. Do not overcharge batteries. Do not exceed the maximum

charging times. These charging times only apply to

discharged batteries. Frequent insertion of a charged or

partially charged battery pack will result in overcharging

and cell damage. Do not leave batteries in the charger for

days on end.

8. Never use or charge batteries if you suspect that it has

been more than 12 months since the last time they were

charged. There is a high probability that the battery pack

has already suered dangerous damage (exhaustive

discharge).

9. Charging batteries at a temperature below 41°F (5°C) will

cause chemical damage to the cells and may cause a re.

10. Do not use batteries that have been exposed to heat

during the charging process, as the battery cells may have

suered dangerous damage.

11. Do not use batteries that have suered curvature or

deformation during the charging process or those that

exhibit other atypical symptoms (gassing, hissing,

cracking, etc.).

12. Never fully discharge the battery pack (maximum

recommended depth of discharge is 80%). A complete

discharge of the battery pack will lead to premature aging

of the battery cells.

Protectionfromenvironmentalinuences

1. Wear suitable work clothes. Wear safety goggles.

2. Protect your cordless tool and the battery charger from

moisture and rain. Moisture and rain can cause dangerous

cell damage.

3. Do not use the cordless tool or the battery charger near

vapors and ammable liquids.

4. Use the battery charger and cordless tools only in dry

conditions and at an ambient temperature of 41ºF – 105°F

(5°C – 40.5°C).

5. Do not keep the battery charger in places where the

temperature is liable to reach over 105°F (40.5°C). In

particular, do not leave the battery charger in a car that is

parked in the sunshine.

6. Protect batteries from overheating. Overloads,

overcharging and exposure to direct sunlight will result

in overheating and cell damage. Never charge or work

with batteries that have been overheated – replace them

immediately, if possible.

7. Store the charger and your cordless tool only in dry

locations with an ambient temperature of 41ºF – 105°F

(5°C – 40.5°C). Store your lithium-ion battery pack in a

cool, dry place at a temperature of 77°F (25°C). Protect

the battery pack, charger and cordless tool from humidity

and direct sunlight. Only place fully charged batteries in

storage (charged to at least 40%).

8. Prevent the lithium-ion battery pack from freezing. Battery

packs that were stored below 32°F (0°C) for more than 60

minutes must be discarded.

9. When handling batteries, be wary of electrostatic charge.

Electrostatic discharges can damage the electronic

protection system and the battery cells. Avoid electrostatic

charging and never touch the battery poles.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all

instructions on the machine before attempting to assemble and operate.

The rotating part will continuously

run for several seconds after you

turn o the machine.

READ THE OPERATOR'S

MANUAL(S) – Read, understand

and follow all instructions in the

user manual(s) before attempting

to assemble and operate.

SAFETY ALERT – Indicates a

precaution, a warning or a danger.

Wear hearing protection.

Wear eye protection.

Wear breathing protection.

Keep bystanders and children a

safe distance (at least 11 yd/10 m)

away from the work area.

WARNING! Do not expose the

unit to rain or wet conditions.

Keep dry.

CAUTION! Beware of stones and

other foreign objects that could

be thrown from the appliance.

DANGER! Cutting/dismemberment

hazard - Keep hands away from the

rotating auger. Do not use hands to

unclog rotor housing. Stop motor

before removing debris.

DANGER! Cutting/dismemberment

hazard - Keep feet away from the

rotating auger.

Symbols SymbolsDescriptions Descriptions

Indoor use only. Only use

battery charger indoors.

Do not use hands to unclog chute.

Keep hands, feet and clothing

away from the rotating auger to

avoid injury.

Wear safety gloves during use to

protect hands.

Wear safety footwear at all times to

provide protection against objects

that may accidentally fall on feet.

Know Your Cordless Snow Shovel

Read the owner’s manual and safety rules carefully before operating your cordless snow shovel. Compare the illustration

below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this

manual for future reference.

Technical Data

Battery Voltage* ..................................... 24 V D.C.

Battery Capacity .................................... 5.0 Ah

Battery Charge Time Max...................... 2 hrs 20 mins

Battery Run Time Max ........................... 27 mins

No Load Speed ..................................... 2500 rpm

Rotor ...................................................... 2-blade paddle auger

Motor ..................................................... 400 W brush

Clearing Width ................................... 11 in. (28 cm)

Depth of Snow Cut ............................ 7 in. (17.8 cm)

Throw Distance Max .......................... 20 ft (6 m)

Plowing Capacity Max ....................... 2025 lbs/charge

Weight (snow shovel alone) ............... 9.9 lbs (4.5 kg)

Weight .............................................. 11.7 lbs (5.3 kg)

(snow shovel with battery installed)

1. Upper handle

2. ON/OFF trigger switch

3. Battery compartment

4. Joint-xing knob and bolt (2)

5. Handle knob

6. Middle pole

7. Lower pole

8. Motor housing

9. Scraper blade

10. Shovel blade

11. 24V iON+ lithium-ion battery (24VBAT-

XR) featuring exclusive EcoSharp

technology

12. Push button for battery indicator

13. Battery indicator

14. Push lock button

15. 24V iON+ lithium-ion battery charger

(iCHRG24-QC)

16. Charger plug

17. Auxiliary handle

18. Upper pole

19. Safety switch

*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.

16 15

14 13

THE OTHER SIDE

Unpacking

Carton Contents

• Cordless snow shovel upper pole assembly

• Cordless snow shovel lower pole assembly

• Middle pole with auxiliary handle

• Joint-xing knob and bolt (2 sets)

• 24V iON+ lithium-ion battery

• 24V iON+ lithium-ion battery charger

• Manuals with registration card

1. Carefully remove the cordless snow shovel and check to

see that all of the above items are supplied.

2. Inspect the product carefully to make sure no breakage or

damage occurred during shipping. If you nd damaged or

missing parts, DO NOT return the unit to the store. Please

call the Snow Joe

+ Sun Joe

customer service center at

1-866-SNOWJOE (1-866-766-9563).

NOTE: Do not discard the shipping carton and packaging

material until you are ready to use your new cordless snow

shovel. The packaging is made of recyclable materials.

Properly dispose of these materials in accordance with

local regulations.

IMPORTANT! The equipment and packaging material are

not toys. Do not let children play with plastic bags, foils

or small parts. These items can be swallowed and pose a

suocation risk!

Assembly

Connecting the Poles

1. Slide the middle pole into the lower pole assembly. Align

the screw holes (Fig. 1).

2. Insert the bolt through the square hole in the pole and

secure the other end with the joint-xing knob (Fig. 2).

Twist until tight.

NOTE: You may have to carefully move the wiring inside

the tube to one side if it blocks the path of the bolt.

3. Slide the upper pole assembly onto the middle pole. Align

the screw holes (Fig. 3).

4. Insert the bolt through the square hole in the pole and

secure the other end with the joint-xing knob (Fig. 4).

Twist until tight.

Fig. 1

Middle pole

Lower pole

assembly

Fig. 2

Joint-xing

knob

Bolt

Fig. 3

Upper pole

assembly

Middle pole

Fig. 4

Joint-xing

knob

Bolt

Square hole

Battery Pack Operation

The equipment is powered by a lithium-ion battery. The battery

pack is completely sealed and maintenance free.

mWARNING! Before rst use, the battery requires at least

2 hrs 20 mins charge time to be fully charged. When the battery

is at low capacity, recharge for 2 hrs 20 mins again before

resuming operation.

Battery Charge Level Indicator

The battery pack is equipped with a push button for checking

the charge level. Simply press the push button to read o the

battery charge level from the LEDs of the battery indicator:

• All 3 level monitoring LEDs are lit: Battery charge level

is high.

• 2 level monitoring LEDs are lit: Battery charge level is

decreasing. Stop work as soon as possible.

• 1 level monitoring LED is lit: Battery is at. Stop work

IMMEDIATELY and charge the battery. Otherwise the

battery’s service life will be greatly shortened.

NOTE: If the charge level button does not appear to be

working, insert the battery into the charger and charge as

needed.

NOTE: Immediately after using the battery pack, the charge

level button may display a lower charge than it will if checked

a few minutes later. The battery cells “recover” some of their

charge after resting.

Charger Operation

mWARNING! Charge only Sun Joe

24V lithium-ion

battery packs with its compatible Sun Joe

24V lithium-ion

quick charger. Other types of batteries may cause personal

injury and damage.

To reduce the risk of electric shock, do not allow water to ow

into the charger's AC/DC plug.

When to Charge the iON+ 24VBAT-XR

Lithium-Ion Battery

NOTE: The iON+ 24VBAT-XR lithium-ion battery packs do

not develop a "memory" when charged after only a partial

discharge. Therefore, it is not necessary to run down the

battery pack before placing it into the charger.

• Use the battery charge indicator lights to determine when to

charge your iON+ 24VBAT-XR lithium-ion battery pack.

• You can "top-o" your battery pack's charge before starting

a big job or after a long day of use.

Charging the Battery

1. Press the push lock buttons on the battery to pull the

battery pack out of the equipment (Fig. 5).

2. Check that the mains voltage is the same as that marked

on the rating plate of the battery charger. Then, insert the

charger's plug into the electrical wall outlet. When you

plug in the charger, the top right green light will illuminate

and stay green (Fig. 6).

3. Place the battery pack into the charger by sliding the pack

to lock it into position. When you insert the battery into

the charger, the top right green light will go o, and the

top left red light will illuminate to indicate that the battery

is charging (Fig. 7).

Charge level button

The battery is at 30% capacity

and requires charging

The battery is at 60% capacity

and requires charging soon

The battery is at full capacity

Light IndicatorsLights

Fig. 5

Push lock button

Fig. 6

Charger

green

Power on

4. When the charger light turns green, the battery is fully

charged (Fig. 7).

NOTE: A fully discharged pack with an internal

temperature in the normal range will fully charge in 2 hrs

and 20 mins (between 32ºF/0ºC and 113ºF/45ºC).

5. If the light indicators do not come on at all, check that

the battery pack is fully seated into the bay. Remove

the battery pack and reinsert. If the problem persists,

contact an authorized Snow Joe

+ Sun Joe

dealer or

call the Snow Joe

+ Sun Joe

customer service center at

1-866-SNOWJOE (1-866-766-9563) for assistance.

6. When charging is complete, remove the battery from the

charger by pressing the push lock button and sliding the

battery backward to unlock it from the charger (Fig. 8).

7. Timely recharging of the battery will help prolong the

battery's life. You must recharge the battery pack when

you notice a drop in the equipment's power.

IMPORTANT! Never allow the battery pack to become fully

discharged as this will cause irreversible damage to the

battery.

Charging a Hot or Cold Battery Pack

The green indicator light on the charger base indicates that the

battery pack temperature is outside the charging range. Once

the pack is within the acceptable range, normal charging will

take place and the red light will be continuous. Hot or cold

battery packs may take longer to charge.

Operation

mWARNING! Keep the area to be cleared free of stones,

toys or other foreign objects that the rotor blades might pick

up and throw. Such items could be covered by snow and are

easy to overlook, so be sure to conduct a thorough inspection

of the area before beginning work.

Starting the Machine

1. Slide the battery down in the battery compartment until it

clicks to lock it into position (Fig. 9).

Fig. 7

Battery pack

Charger

red

Charging

green

Fully

Charged

Fig. 8

Push lock

button

Lithium-Ion Charging Status

Battery

Pack

Temperature

Charger

Base

Indicator

Light

Battery

Pack

Indicator

Light

Charging

Status

Too hot

Green

Flashing

together

Not charging

Normal range

Red

Flashing

one by one

Normal

charging

Too cold

Green

Flashing

together

Not charging

Fig. 9

Battery

compartment

2. To start the cordless snow shovel, push and hold the

safety lock switch on the side of the handle grip with your

thumb and then squeeze the trigger switch with your

ngers. Once the machine powers on, you can release the

safety lock switch and proceed with operation (Fig. 10).

3. To stop the cordless snow shovel, release the trigger

switch.

Handle Adjustment

To adjust the angle of the auxiliary handle, follow the

instructions below:

1. Stop the machine and remove the battery. Wait until the

blade comes to a complete stop.

2. Loosen the auxiliary handle by turning the handle knob

counterclockwise. Rotate the auxiliary handle to a

comfortable position (Fig. 11).

3. Fix the handle by tightening the handle knob. Insert the

battery and resume working.

To adjust the position of the auxiliary handle, follow the

instructions below:

1. Stop the machine and remove the battery. Wait until the

blade comes to a complete stop.

2. Loosen handle knob slightly and adjust auxiliary handle

as needed to desired position. Retighten handle knob

securely (Fig. 12).

3. Insert the battery and resume working.

NOTE: In order to prevent the auxiliary handle from moving

around or sliding on the pole, be sure to tighten securely.

Operating Tips

• Start the cordless snow shovel. Push the shovel forward

at a comfortable rate, yet slow enough to clear the path

completely. The clearing width of the snow shovel and the

depth of snowfall should dictate your forward speed.

• Direct the snow discharge to the right or to the left by

holding the cordless snow shovel at a slight angle.

• To remove snow most eciently, throw the snow

downwind and slightly overlap each swath.

• If you need to clear snow from a crushed rock or gravel

surface, push down on the handle to keep the scraper

blade clear of any loose material that the rotor blades

could throw.

• This cordless snow shovel cuts a path 11 in. (28 cm) wide

and up to 7 in. (17.8 cm) deep in one pass.

• When clearing deeper drifts, hold the cordless snow

shovel by the upper and auxiliary handles and use a

swinging or sweeping motion. Remove up to 7 in. (17.8

cm) of snow with each pass and repeat as many times as

needed.

• Remove the battery after using the cordless snow shovel.

Hang the shovel so it will not be misplaced or damaged.

Fig. 10

Trigger switch

Safety lock switch

Fig. 11

Handle knob

Auxiliary

handle

Fig. 12

Loosen the

handle knob

Auxiliary

handle

Maintenance

To order genuine replacement parts or accessories for the

Snow Joe

24V-SS11-XR cordless snow shovel, please visit

snowjoe.com or contact the Snow Joe

+ Sun Joe

customer

service center at 1-866-SNOWJOE (1-866-766-9563).

Proper Care for Battery + Charger

mWARNING! To reduce the risk of injury, always unplug

the charger and remove the battery pack from the charger

before performing any maintenance task. Never disassemble

the battery pack or charger. Contact your Snow Joe

Sun Joe

dealer or the Snow Joe

+ Sun Joe

customer

service center for ALL repairs.

1. To reduce the risk of injury and damage, never immerse

your battery pack or charger in liquid or allow any liquid to

ow inside these components.

2. Clean out dust and debris from charger vents and

electrical contacts by blowing with compressed air.

3. Use only mild soap on a damp cloth to clean the battery

pack and charger, keeping away from all electrical

contacts. Certain cleaning agents and solvents are harmful

to plastics and other insulated parts. Some of these

include gasoline, turpentine, lacquer thinner, paint thinner,

chlorinated cleaning solvents, ammonia and household

detergents containing ammonia. Never use ammable

or combustible solvents around battery packs, battery

chargers or tools.

4. The iON+ iCHRG24-QC lithium-ion battery charger has no

serviceable parts.

Lubricating the Cordless Snow Shovel

This cordless snow shovel does not need lubrication. All

bearings are lubricated at the factory for the life of the product.

Storage

1. Examine the cordless snow shovel thoroughly for worn,

loose or damaged parts. Should you need to repair or

replace a part, contact an authorized Snow Joe

Sun Joe

dealer or call the Snow Joe

+ Sun Joe

customer service center at 1-866-SNOWJOE

(1-866-766-9563) for assistance.

2. Remove the battery from the cordless snow shovel

before storing.

3. Store the cordless snow shovel indoors in a locked, dry

place out of the reach of children to prevent unauthorized

use or damage.

Battery+ChargerO-SeasonStorage

1. Do not expose your battery pack or charger to water,

rain or allow them to get wet. This could permanently

damage the charger and the battery pack. Do not use oil

or solvents to clean or lubricate your battery pack as the

plastic casing can become brittle and crack, causing a

serious risk of injury.

2. Store the battery pack and charger at room temperature

away from moisture. Do not store in damp locations where

corrosion of terminals may occur. As with other battery

pack types, permanent capacity loss can result if the pack

is stored for long periods of time at high temperatures

(over 120ºF/49ºC).

3. iON+ 24VBAT-XR lithium-ion battery packs maintain their

charge during storage longer than other battery pack

types. As a general practice, it is best to unplug the

battery charger and remove the battery pack when they

are not in use. Recharge the battery pack every 6 months

to 50% capacity (2 lights on) during o-season storage to

maintain optimal battery performance.

Battery Caution + Disposal

Always dispose of your battery pack according to federal,

state, and local regulations. Contact a recycling agency in your

area for recycling locations.

mCAUTION! Even discharged battery packs contain

some energy. Before disposing, use electrical tape to cover

the terminals to prevent the battery pack from shorting, which

could cause a re or explosion.

mWARNING! To reduce the risk of injury or explosion,

never burn or incinerate a battery pack even if it is damaged,

dead or completely discharged. When burned, toxic fumes and

materials are emitted into the surrounding atmosphere.

1. Batteries vary according to device. Consult your manual

for specic information.

2. Install only new batteries of the same type in your product

(where applicable).

3. Failure to insert batteries in the correct polarity, as

indicated in the battery compartment or manual, may

shorten the life of the batteries or cause batteries to leak.

4. Do not mix old and new batteries.

5. Do not mix Alkaline, Standard (Carbon-Zinc) or

Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or

Lithium-Ion) batteries.

6. Do not dispose of batteries in re.

7. Batteries should be recycled or disposed of as per state

and local guidelines.

Service and Support

If your Snow Joe

24V-SS11-XR cordless snow shovel requires

service or maintenance, please call the Snow Joe

+ Sun Joe

customer service center at 1-866-SNOWJOE

(1-866-766-9563).

Model and Serial Numbers

When contacting the company, reordering parts or arranging

service from an authorized dealer, you will need to provide the

model and serial numbers, which can be found on the decal

located on the housing of the unit. Copy these numbers into

the space provided below.

Record the following numbers from the housing or handle of your

new product:

Model #:

Serial #:

2 4 V - S S 1 1 - X R

Optional Accessories

mWARNING! ALWAYS use only authorized Snow Joe

+ Sun Joe

replacement parts and accessories. NEVER use

replacement parts or accessories that are not intended for use with this cordless snow shovel. Contact Snow Joe

+ Sun Joe

if you are unsure whether it is safe to use a particular replacement part or accessory with your cordless snow shovel. The use of

any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

24V iON+ 2.0 Ah Lithium-Ion Battery

Battery Charge Time Max:

24VCHRG-AC: 1 hr 20 min

iCHRG24-QC: 55 min

Battery Runtime Max: 8 min

24V iON+ 2.5 Ah Lithium-Ion Battery

Battery Charge Time Max:

24VCHRG-AC: 1 hr 40 min

iCHRG24-QC: 1 hr 10 min

Battery Runtime Max: 10 min

24V iON+ 4.0 Ah Lithium-Ion Battery

Battery Charge Time Max:

24VCHRG-AC: 2 hrs 40 min

iCHRG24-QC: 1 hr 50 min

Battery Runtime Max: 16 min

24V iON+ 5.0 Ah Lithium-Ion Battery

Battery Charge Time Max:

24VCHRG-AC: 3 hrs 20 min

iCHRG24-QC: 2 hrs 20 min

Battery Runtime Max: 27 min

24V iON+ Lithium-Ion Battery Quick Charger

24V iON+ Lithium-Ion Battery Charger

24VBAT-LTE

iCHRG24-QC

24VCHRG-AC

24VBAT-LT

24VBAT

24VBAT-XR

ModelAccessories Item

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe

+ Sun Joe

. Accessories

can be ordered online at snowjoe.com or via phone by contacting the Snow Joe

+ Sun Joe

customer service center

at 1-866-SNOWJOE (1-866-766-9563).

SNOW JOE

+ SUN JOE

CUSTOMER PROMISE

PRODUCT REGISTRATION:

Snow Joe

, LLC (“Snow Joe

+ Sun Joe

”) strongly encourages

you to register your purchase. You can register online at

snowjoe.com/ProductRegistration, or by printing and mailing

in a registration card available online from our website, or

calling our Customer Service Department at 1-866-SNOWJOE

(1-866-766-9563), or by e-mailing us at [email protected].

Failure to register your product purchase will not diminish your

warranty rights. However, registering your purchase will allow

Snow Joe

+ Sun Joe

to better serve you with any of your

customer service needs.

WHO CAN SEEK WARRANTY COVERAGE?

This Warranty is extended by Snow Joe

+ Sun Joe

to the owner

of this Machine (a “Machine” consists of a product powered by

a motor) for residential and personal household use only. This

Warranty does not apply to products used for commercial, rental

or re-sale purposes. Should ownership of this machine change

during the 2-year period, please update the Machine’s owner

information at snowjoe.com/ProductRegistration.

WHAT IS COVERED?

Snow Joe

+ Sun Joe

warrants to the owner that if this Machine

fails within 2 years from the date of purchase due to a defect in

material or workmanship or as a result of normal wear and tear

from ordinary household use, Snow Joe

+ Sun Joe

will send a

replacement part or product, as needed, free of charge and with

free shipping to the original purchaser.

If, in Snow Joe

+ Sun Joe

’s sole discretion, the failed Machine

cannot be repaired with a part, Snow Joe

+ Sun Joe

will elect to

either (A) send a new Machine at no charge and with free shipping

or (B) refund the full purchase price to the owner.

WHAT IS NOT COVERED?

This Warranty does not apply to the Machines that have been used

commercially or in non-household applications. This Warranty

does not cover cosmetic changes that do not aect performance.

This Warranty is only valid if the Machine is used and maintained

in accordance with the instructions, warnings and safeguards

contained in the owner’s manual. Snow Joe

+ Sun Joe

will not

be responsible for the cost of any unauthorized warranty repairs.

This warranty does not cover any cost or expense incurred by

the purchaser in providing substitute equipment or service during

reasonable periods of malfunction or non-use of this product

while waiting for a replacement part or unit under this warranty.

Wearing parts like belts, augers, chains and tines are not covered

under this warranty, and can be purchased at snowjoe.com or

by calling 1-866-SNOWJOE (1-866-766-9563). Batteries are

covered in full for 90-days from the date of purchase.

Repair, replacement or refund of the purchase price are the

exclusive remedies of purchaser and the sole liability of Snow Joe

+ Sun Joe

under this warranty. No employee or representative

of Snow Joe

+ Sun Joe

is authorized to make any additional

warranty or any modication to this warranty which may be

binding upon Snow Joe

+ Sun Joe

. Accordingly, purchaser

should not rely upon any additional statements made by any

employee or representative of Snow Joe

+ Sun Joe

. In no event,

whether based on contract, indemnity, warranty, tort (including

negligence), strict liability or otherwise, shall Snow Joe

Sun Joe

be liable for any special, indirect, incidental, or

consequential damages, including, without limitation, loss of

prot or revenue.

Some states do not allow limits on warranties. In such states, the

above limitations may not apply to you.

Outside the USA, other warranties may apply.

ABOVE ALL ELSE, Snow Joe

+ Sun Joe

are dedicated to you, our customer. We strive to make your experience as pleasant

as possible. Unfortunately, there are times when a product does not work or breaks under normal operating conditions. We

think it’s important that you know what you can expect from us. That’s why we created the Snow Joe

+ Sun Joe

promise.

OUR PROMISE: Snow Joe

+ Sun Joe

warrant new products for two years from the date of purchase. If your product does

not work, or there’s an issue with a specic part, we will x this by either sending you a free replacement part or by sending

you a new or comparable product at no charge. How cool is that! Before you know it, you’ll be back in action cutting,

sawing, mowing, washing and…?

snowjoe.com

Snow Joe 24V-SS11-XR User manual

Brand: Snow Joe

Model: 24V-SS11-XR

Category: Snow throwers

Type: User manual

Download PDF

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Snow Joe 24V-SS11-XR User manual

Snow Joe 24V-SS11-XR User manual

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