XONTEL XT-16W User manual

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XT-16W User Manual
About This Manual
Thank you for choosing XonTel products. In this manual, we provides all functions and
configuration you want to know about XonTel XT-16W Wi-Fi phone.
Contents
Introduction.............................................................................................................................5
Assembling the phone............................................................................................................6
Phone startup.........................................................................................................................7
LED Instructions.....................................................................................................................7
Phone interface configuration............................................................................................8
Phone status....................................................................................................................................................8
Connect XT-16W to a wireless network (WiFi) ..............................................................................................10
Configure SIP account on the phone .............................................................................................................12
Basic call features ........................................................................................................................................15
Placing a call...................................................................................................................................................15
Direct IP call....................................................................................................................................................15
Answering a call..............................................................................................................................................15
Rejecting a call ...............................................................................................................................................15
Ending a call ...................................................................................................................................................15
Redial...........................................................................................................................................................16
Volume adjustment..........................................................................................................................................17
Silent ring mode...............................................................................................................................................18
Call mute and un-mute.................................................................................................................................19
Call hold and resume.......................................................................................................................................20
Call Transfer.....................................................................................................................................................21
Call Conference............................................................................................................................................24
Call Forward.................................................................................................................................................25
Speed Dial……................................................................................................................................................27
Contact Directory.............................................................................................................................................29
Contact Group Management........................................................................................................................33
Messages and Voicemails...............................................................................................................................37
A. Text messages ....................................................................................................................................37
B. Voicemails……….……………………………………………………………………………………..………40
Call History.......................................................................................................................................................43
Phone Preferences settings.............................................................................................................................47
Phone media settings.......................................................................................................................................49
Update the phone firmware..............................................................................................................................51
Reset the phone to the factory default.............................................................................................................54
Web configuration....................................................................................................................................56
Web login..........................................................................................................................................................56
Status................................................................................................................................................................57
SIP line account configuration .........................................................................................................................58
Phone settings..................................................................................................................................................61
A. Time and date settings..........................................................................................................................61
B. Preference settings ..............................................................................................................................62
C. Feature settings ...................................................................................................................................63
D. Media settings ......................................................................................................................................64
E. Language settings.................................................................................................................................65
Network settings................................................................................................................................................66
A. WLAN settings ......................................................................................................................................66
B. QOS settings.........................................................................................................................................67
C. VPN settings .........................................................................................................................................68
D. NAT Travel settings...............................................................................................................................69
Directory settings...............................................................................................................................................70
A. Contacts.................................................................................................................................................70
B. LDAP configuration................................................................................................................................71
Maintenance settings.........................................................................................................................................72
A. Web settings ..........................................................................................................................................72
B. Auto Provisioning settings .....................................................................................................................73
C. Syslog settings.......................................................................................................................................74
D. Packet Capture settings ........................................................................................................................75
E. Configuration file settings ......................................................................................................................76
F. Certificate settings .................................................................................................................................77
Introduction
XonTel XT-16W is a HD voice quality, durability, broad telephony and WLAN interoperability, XT-16W WiFi
phone deliver a superior user experience with Voice Quality Optimization.
XonTel XT-16W delivers high-quality, secure communications to meet the needs of mobile workers in industries
such as Healthcare, Retail, Manufacturing and Hospitality - empowering them to stay connected and work more
efficiently throughout their workplaces.
Assembling the Phone
The following items are included in your package. If you find anything missing, contact your system administrator.
Note:
We recommend that you use the accessories provided or approved by XonTel. The use of unapproved third-party
accessories may result in reduced performance.
Insert battery Desk Mount Method
Connect the Power
Note:
The IP phone should be used with XonTel original power adapter (5V/1000mA) only.
The use of the third-party power adapter may cause the damage to the phone.
Phone Startup
After you insert the battery, Hold to startup the phone
automatically begins the initialization process. After startup, the
phone is ready for use. You can configure the phone via phone
user interface or web user interface.
LED Instructions
Green indicator always bright: Charging power
Flash red indicator: Low battery/Missed call/Unread Message
Phone interface configuration
Phone status
From the phone status you can check SIP accounts registration status, network status,
product model, application version and firmware version.
To check XonTel XT-16W phone status do the following:
1. Press the Menu soft key when the phone is idle.
2. From the menu select “ About “.
3. Then you can start checking your phone status.
Connect XT-16W to a wireless network (WiFi)
To connect XT-16W phone to a specific wireless network you have to do the following:
1. Press the Menu soft key when the phone is idle.
2. From the phone menu select WLAN .
3. Select the WiFi of the wireless network that the phone will connect to and enter the
WiFi password then press Select soft key to connect.
Note:
If you didn’t find the wireless network that you are looking for, press key to scan
again.
4. Enter the WiFi password and set the phone IP mode (DHCP or static) then press
key to connect.
Configure SIP account on the phone
You can register 2 SIP accounts at the same time in XonTel XT-16W WiFi phone.
To configure SIP account please do the following:
1. Press the Menu soft key when the phone is idle.
2. Select Advanced and enter the password 123.
3. From advanced settings select Account.
4. Choose the SIP account that you want to configure, enable account registration and
configure the parameters of the account.
Where:
Account: Select the account that you want to configure (SIP1 or SIP2).
Enable: To enable SIP account registration.
Label: The name that displayed on the phone
Domain: PBX or server IP address.
User ID: PBX extension number or SIP line number (check with service provider).
Auth ID: PBX extension number or SIP line registration name (check with service
provider).
Password: PBX extension or SIP line registration password.
Name: PBX extension number or SIP line number.
Register: To enable SIP line registration.
Proxy 1: PBX or server IP address.
Proxy 2: Backup PBX or server IP address.
(Check the figures shown below)
Note:
If different port for registration is used (not 5060) the proxy server address must be like this:
Domain:port number (for example 192.168.1.200:6321)
5. Apply the configuration by pressing key.
Register status icons on the LCD screen:
Registered Register Failed
Note:
If two accounts is registered on the XonTel XT-16W press right arrow key to switch to account
SIP2, if you want to switch again to account SIP1 press right arrow key again.
Basic call features
Placing a Call
Enter the number in idle, and then press the key.
Direct IP Call
Enter the IP address in idle (star key as the point) and press the key.
Example: IP address is 192.168.0.8, enter 192*168*0*8 in idle and press the key.
Answering a Call
Press the key to answer the incoming call.
Rejecting a call
Press the key to reject the incoming call.
Ending a Call
Press key to end the call.
Redial
1. Press the key when the phone is idle to enter the phone calls list.
2. Select the desired entry then press key.
.
Volume Adjustment
Press .during a call to adjust the receiver volume of the handset / speaker phone
/ headset / BT.
Press ….when the phone is idle or ringing to adjust the ringer volume.
Silent ring mode
Press key when the phone is idle to active the silent ring mode on the phone.
To deactivate silent ring mode on the phone press key again.
Call mute and un-mute
During a call press key to mute the microphone. To un-mute the call press key again.
Call Hold and Resume
To place a call on hold
During an active call press Option soft key to expand the submenu options and select Hold
feature.
To resume the call:
During an active call when a call is in hold press Option soft key to expand the submenu
options and select Resume feature.
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