OK
Enter the first few letters
of the person’s last name.
Select name
from list.
Long press.
OPEN TOUCH OFFICE CLOUD
OMNI PCX OFFICE
Receiving a Call
Redialing
Consulting Your Voice Mailbox
.
Divert your calls to another number
Redial the last dialed number
Apply.
OR OR
¤Callback
OK
OK
2
6
5
3
ab c
def
jkl
mn
OR
OK
OK OK
2
6
5
3
ab c
def
jkl
mn
OK
Diverting calls to your voice mailbox
Canceling Call Divert
During a Conversation
Answering a Second Call While on a Call
Making a Second Call During a Conversation
.
Forward
OK OK
OK
OR
Forward
OK
Cancel fwd.
OK
OK
Three-way Conference
Cancel conference and return to first correspondent
Directory
Call By Name*
Program the keys in the personal phone book
Make a call using the personal phone book
Notice
OR
¤Conference
OK
OR
End conference
OK
*
OK
2
6
5
3
ab c
def
jkl
mn
OR
OK
Lift the
receiver.
Press the
handsfree
key.
Press the line key
that is lit indicating
a new call.
Press the
Redial Key.
Redial the displayed number
Short press.
Long press.
OK
Scroll
list.
Make a Callback Request to a Busy Number
The number you have
dialed is busy
Voice Mail
If the Messaging Key flashes a new voice or text message is in your mailbox.
Use up/down key to scroll caller ID
of each message. When the desired
message is displayed press OK
Follow system prompts
Call Divert
Press the Call
Forward function
key.
Dial the
destination
number.
Select the “Immediate
Forward” function key.
Dial the
destination
number.
Press OK if
programming is not
automatically recorded.
Select the “Immediate>VM”
function key.
Press OK if programming is not automatically recorded.
Press the Call
Forward function
key.
If prompted, confirm
Call Divert Cancellation
Press the flashing
Line key.
OK
The first call is on hold and you are
connected with the second call
During a conversation, to answer a second call.
To return to the first call and end the conversation in progress.
OR
Enquiry off
Press the flashing
Line key.
Press a free
Line key.
The first call
is on hold
During a conversation, to make a second call:
OR
OK
Dial the number.
New Call
2
6
5
3
ab c
def
jkl
mn
Press flashing line
key to toggle between
calls.
Transferring a Call
Press the Transfer
Key (if
programmed)
During a conversation, to transfer the call to another number:
OR
Transfer
Dial the number
2
6
5
3
ab c
def
jkl
mn
Press the
Conference
Key (if
programmed).
During a conversation, a second call is on hold.
All three parties
are connected.
Press Conference.
End conference for all parties..
OK
Select name
from list.
Short press.
Press and
release.
Select entry
from list.
Follow the
prompts displayed
on LCD.
Press and
release.
Select entry
from list.
Press 0-9
corresponding
with the phone
book bin number.
This document is provided by ICON Cloud Solutions, LLC and describes the services oered by the
Alcatel-Lucent Enterprise IP Touch 4008/4018 Phone and 4019 Digital Phone connected to an
Alcatel-Lucent Enterprise OmniPCX Oce communications server or ICON OpenTouch Oce
Cloud communications service. For more information, see the user manual for your Alcatel-Lucent
Enterprise IP Touch 4008/4018 Phone(IP set) or 4019 Digital Phone (digital set) or contact your
installer.
ICON Cloud Solutions, LLC has undertaken eorts to make certain that the information presented
in this document is accurate at the time of release. The information is provided “AS IS” without
warranties of any kind, either expressed or implied, including but not limited to warranties of
merchantability, tness for a particular purpose or non-infringement, nor does ICON Cloud
Solutions, LLC warrant that the information is error free. The information is subject to change
without notice.
Copyright 2015 ICON Cloud Solutions, LLC. Some of the information in this document is copyright
Alcatel-Lucent Enterprise and is used with their permission.
Visit our website at www.iconcloud.com
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