Before Returning, Call
Eureka Customer Service
Antes de enviar de regreso, Ilame al Servico al Cliente de Eureka
Avant de le retourner, appelez le service à la clientèle Eureka
HELPLINE
LÍNEA DE AYUDA
LIGNE D’AIDE
1-800-282-2886
8 a.m. to 7:30 p.m. (CST), Monday - Friday
10 a.m. to 6:30 p.m. (CST), Saturday - Sunday
8 a.m. a 7:30 p.m. (CST), de lunes a viernes
10 a.m. a 6:30 p.m. (CST), sábado y domingo
8 h à 19 h 30 (CST), lundi au vendredi
10 h à 18 h 30 (CST), samedi et dimanche
www.eureka.com
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Upright Vacuum Cleaner
Household Type
Aspiradora vertical
tipo doméstico
Aspirateur vertical
de type résidentiel
© 2009 Electrolux Home Care Products, Inc. Printed in China PN82582
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Promotional code: Code 3280Ser09
Special Offer – receive 15% off parts and accessories
when ordering online. Promotion excludes vacuums.
Oferta especial – descuento de 15% cuando compre partes
y accesorios por internet. Oferta excluye aspiradoras.
Offre spéciale
–
recevez 15 % de réduction sur les pièces et les accessoires
lorsque vous commandez en ligne. La promotion exclut les aspirateurs.
3281 Series
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Table of Contents
Important Safeguards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
How to Identify Parts of Vacuum Cleaner
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Maintenance Schedule
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Dust cup, filter, screen and HEPA filter.
How to Use Accessories
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Crevice tool, extension wand, dusting brush,
bare floor nozzle, turbo nozzle and stair hose.
How to Maintain Your Vacuum Cleaner
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Maintain brush roll, replace EXT-U brush roll belt and change light bulb.
How to Clear a Blockage
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Hose blockages.
Eureka Limited Warranty Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Thermal Cut-Off and Problem Solving
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Spanish Owner’s Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
French Owner’s Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-20
Order Forms and Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22
Before You Start Your Vacuum Cleaner
Refer to Quick Start Guide for assembly and use.This Owner’s Guide provides
important instructions to prolong the life of your Eureka vacuum cleaner.
Inspection
Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and
thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka
Customer Service HELPLINE 1-800-282-2886 immediately.
Follow caution information wherever you see this symbol.
!
Where to Find Important Vacuum Information
Keep this information
Write the model, type and serial number here:
Date of purchase (keep your receipt) _______________
Model number and type _________________________
Serial number _________________________________
Find these numbers on a label on the lower back side
of the vacuum cleaner. Refer to these numbers when
ordering parts and accessories or if service is needed.
ENGLISH
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com 1
To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the
electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been
dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord
around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from
heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint,
hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use
extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage
position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley
when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where
they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.
• Unplug before connecting turbo nozzle.
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
!
SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider
than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully
into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the
proper outlet. Do not change the plug in any way.
WARNING
IMPORTANT SAFEGUARDS
Motor
Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated
and sealed.
2
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
How to Identify Parts of Vacuum Cleaner
EXT-U Belt
HEPA filter
HF7
Screen
Filter
DCF21
Brush Roll
Handle
Turbo nozzle
Power switch
Filter, cover and screen
(located inside dust cup)
Dust cup
Nested crevice tool
& extension wand
HEPA filter compartment
Height adjustment knob
Brush roll cover
Headlight
Handle
release
Hose
Cord retainer
Handle height
adjustment
Carrying handle
Quick release cord wrap
Power cord
Dusting brush
Lower cord wrap
Hose retainer
Maintenance Schedule
Maintenance Schedule is also located on back side of dust cup.
!
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Make sure power switch is in OFF (O) position before plugging in power cord.
DUST CUP – Empty after each use
HEPA FILTER HF7 – Replace within 6 months
Close bottom lid
until it clicks.
Press lever to release bottom lid.
Debris will empty.
BRUSH ROLL – Clean monthly
EXT-U BELT – Replace worn, cut or out of shape belt
Lay cleaner flat, grasp cover and pull off. Lift out filter and replace.
FILTER DCF21 – Clean or replace regularly, to maintain suction
Empty cup. Pull back
latch to lift off lid.
Pull out filter cover,
filter and screen.
Align lid at front; press down
until lid snaps into place.
Rinse dust cup;
dry thoroughly.
Reinstall screen,
filter and cover.
SPECIAL FEATURES
A
vailable on some models
Turbo nozzle
Turbo nozzle clip
Filter cover
Brush debris from filter,
cover and
screen.
Wash and
dry thoroughly, as needed.
ENGLISH
3
Dusting Brush
Use for furniture, drapes and vents.
Bare Floor Nozzle and Wand
(with some models or available for purchase)
Use for hard surfaces.
Place dusting brush on end of hose,
wand or crevice tool.
Turbo Nozzle and Stair Hose
(with some models or available for purchase)
Use for furniture and stairs.
Make sure vacuum is below you,
pushed against the bottom step.
1) If model has additional stair hose,
attach to end of hose.
2) Attach turbo nozzle to the end
of wand and hose.
Crevice Tool and Extension Wand
Use for baseboards and corners.
Grasp crevice tool and wand near ridges
and pull apart. Push crevice tool into
wand and place on end of hose.
3
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Handle must be in upright position.
Raise height adjustment to ‘high carpet’ before using accessories.
Replace hose end into hose retainer after using accessories.
!
How to Use Accessories
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
4
1) Lower handle to floor and remove
HEPA filter (Fig. 7).
2) Unscrew the lens and remove old bulb.
Replace with bulb rated 12v., 10w.,
Type 904.
3) Push in new bulb, replace lens cover
and replace screw (Fig. 8).
4) Replace HEPA filter and cover; return
to upright position.
Change Light Bulb
(on some models)
Make sure vacuum is turned off and power cord is unplugged.
How to replace brush roll or belt
1) Step on handle release to lower handle.
Step on release a second time to go to
lowest position (Fig. 1).
2) Remove 2 screws from brush roll cover.
(Fig. 2).
3) Lift off brush roll cover. (Fig. 3).
4) Remove brush roll and belt. Thread new
belt around motor shaft and brush roll
(Fig. 4).
5) Insert left end of brush roll first. Make
sure end cap fits into base (Fig. 5). Pull
right side of brush roll to stretch belt
and insert right end cap into base.
Make sure it slides into position.
6) Rotate brush roll 2 turns to center belt.
7) Replace brush roll cover (Fig. 3).
8) Replace 2 screws (Fig. 6).
!
Fig. 2
Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 1
How to Maintain Your Vacuum Cleaner
Make sure vacuum cleaner is turned off and power cord is unplugged
Check EXT-U Belt. Replace if worn, cut or out of shape
Avoid touching the motor shaft when checking brush roll or belt.
!
!
Maintain Brush Roll
Motor can become hot with normal use.
Do not remove end caps. Remove hair and threads from brush roll periodically.
R
L
ENGLISH
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
5
The Eureka Limited Warranty
Eureka warrants this vacuum cleaner to be free from
defects in material and workmanship for a term of two
years for normal household use. Warranty is granted
only to the original purchaser and members of
immediate household.
This warranty is good for two years from the date of
purchase only when the vacuum cleaner is used in
the accordance with Eureka operating instructions.
Note: refurbished or remanufactured products
have a one year limited warranty.
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• Parts of the vacuum that require replacement under
normal use such as disposable dust bags, filters,
drive belts, light bulbs, brush roll, bristles, impellers
and cleaning.
• Damages or malfunctions caused by negligence,
abuse, and use not in accordance with the
Owner’s Guide.
• Defects or damages caused by unauthorized
service or the use of other than Genuine Eureka,
ARM & HAMMER
TM
and Filtrete
TM
by 3M parts.
What Eureka Will Do
Eureka will, at its option, repair or replace a defective
vacuum or vacuum part that is covered by this warranty.
As a matter of warranty policy, Eureka will not refund
the consumer’s purchase price.
Warranty Registration
Please fill out and return the warranty registration card
accompanying your vacuum.
Obtaining Warranty Service
To obtain warranty service you must return the vacuum
or vacuum part along with “proof of purchase” to any
Eureka Authorized Warranty Station. For Eureka
Authorized Warranty Station or Service Information, visit
www.eureka.com, write or telephone toll free:
Obtaining Warranty Service
Outside Your Community
You must pay the shipping charges to the Eureka
Authorized Warranty Station.
Return Shipping Charges will be paid by the Warranty
Station. When returning parts for repair, please include the
model, type and serial number located on the rating plate
on the lower backside of the vacuum.
Further Limitations and Exclusions
Any warranty that may be implied in connection with your
purchase or use of the vacuum, including any warranty of
Merchantability or any warranty for Fitness For A
Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations may not
apply to you.
Your relief for the breach of this warranty is limited to
the relief expressly provided above. In no event shall the
manufacturer be liable for any consequential or incidental
damages you may incur in connection with your purchase
or use of the vacuum.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may
also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care
Products, Inc. under license.
USA: 1-800-282-2886
Electrolux Home Care
North America Service Division
P.O. Box 3900
Peoria, IL 61612
Mexico: (55) 5343-4384
Electrolux Home Care
Canada: 1-800-282-2886
Electrolux Home Care
North America Service Division
5855 Terry Fox Way
Mississauga, Ontario L5V 3E4
Hose Blockage
1) Remove hose from hose retainer. Flexing
the hose will loosen any blockage (Fig 1).
2) Base hose – remove 2 screws and brush
roll cover. Clear blockage from base hose.
Check for debris in brush roll and replace
screws and cover (Fig 2).
3) Hose connector – twist hose from
connector. Remove blockage and replace
hose. (Fig 3).
!
How to Clear a Blockage
Make sure vacuum is turned off and power cord is unplugged.
Fig. 1
Fig. 3Fig. 2
6
Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum
suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of
overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least
30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the
switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.
Problem Solving
Problem Cause
Solution
Motor will not start.
Power plug
• Push plug securely into outlet, try another outlet or
check circuit breaker.
Vacuum does not clean
carpet or bare floor.
Dust cup and filter
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air flow
through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.
No suction at the
end of hose.
Dust cup and filter
Hose
• Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air flow
through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
Turbo nozzle will not turn.
Rotating brush
• Check turbo nozzle for debris.
Vacuum is hard
to push.
Vacuum height setting
Belt
• Adjust knob to a higher position.
• Replace a worn, cut or out of shape belt. Page 4
Burning smell; brush roll
will not turn.
Belt
• Check brush roll for debris. Page 4
• Replace broken or out of shape belt. Page 4
Belt
• Replace a worn, cut or out of shape belt. Page 4
Hose
• Remove clogs from the hose that restrict the airflow. Make
sure hose is replaced into hose retainer. Page 5
Bare floor setting
• For bare floor cleaning, turn height adjustment knob to bare
floor position.
Carpet height setting
• For carpet cleaning, turn height adjustment knob to another
position.
Power switch
• Turn power switch to on ( I ).
Thermal cut-off
• See above.
Make sure vacuum is turned off and power cord is unplugged.
!
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