Black Box ACU1700A User manual

24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

KVM

EXTENDER

TX AND RX

AC U1700A

USER MANUAL

+HDMI IN

TXRX G

RJ-45 OUT

DC 12V AUDIO

IN AUDIO

OUT

USB HOST

+HDMI IN

USB DEVICES

TXRX G

RJ-45 IN

DC 12V AUDIO

IN AUDIO

OUT

2

TABLE OF CONTENTS

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SAFETY INFORMATION .................................................................................................................................................................... 3

Safety Precautions .........................................................................................................................................................................................3

1. SPECIFICATIONS ........................................................................................................................................................................... 4

1.1 Transmitter ................................................................................................................................................................................................ 4

1.2 Receiver .....................................................................................................................................................................................................5

1.3 General (Both Transmitter and Receiver) ...............................................................................................................................................6

1.4 Cable Specifications ................................................................................................................................................................................6

2. OVERVIEW ...................................................................................................................................................................................... 7

2.1 Introduction ...............................................................................................................................................................................................7

2.2 Features ....................................................................................................................................................................................................7

2.3 What’s Included ........................................................................................................................................................................................ 7

2.4 Hardware Description .............................................................................................................................................................................. 8

2.4.1 Transmitter ....................................................................................................................................................................................... 8

2.4.2 Receiver ..........................................................................................................................................................................................10

3. INITIAL INSTALLATION .............................................................................................................................................................. 12

4. TECHNICAL SUPPORT ................................................................................................................................................................ 13

4.1 Contacting Black Box .............................................................................................................................................................................13

4.2 Shipping and Packaging ........................................................................................................................................................................ 13

APPENDIX A. REGULATORY INFORMATION ................................................................................................................................ 14

A.1 FCC Statement .......................................................................................................................................................................................14

A.2 NOM Statement .....................................................................................................................................................................................15

APPENDIX B. DISCLAIMER/TRADEMARKS ................................................................................................................................. 16

B.1 Disclaimer ...............................................................................................................................................................................................16

B.2 Trademarks Used in this Manual ..........................................................................................................................................................16

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SAFETY INFORMATION

SAFETY PRECAUTIONS

1. Do not expose this extender to rain, moisture, dripping or splashing and do not place any objects (such as vases) filled with

liquids on the extender.

2. Do not install or place this extender in a bookcase, built-in cabinet or in another confined space. Make sure the unit is well

ventilated.

3. To prevent risk of electric shock or fire hazard due to overheating, do not obstruct the extender’s ventilation openings with

newspapers, tablecloths, curtains or similar items.

4. Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that

produce heat.

5. Do not place sources of open flames, such as lighted candles, on the unit.

6. Clean this extender only with dry cloth.

7. Unplug this extender during lightning storms or when unused for long periods of time.

8. Protect the power cord from being walked on or pinched, particularly at plugs.

9. Only use attachments/accessories specified by the manufacturer.

10. Refer all servicing to qualified service personnel.

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CHAPTER 1: SPECIFICATIONS

1.1 TRANSMITTER

Video

Input (1) HDMI

Input Signal Type HDMI 1.4 with 4K

Input Resolution Support 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 1080I, 720P, 576p,

576i, 480p

Input Video Level 0.5-1.0 V p-p

Input DDC Signal 5 V p-p

Maximum Pixel Clock 297 MHz

Output (1) RJ-45 interconnect

Output Resolution Support 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 1080I, 720P, 576p,

576i, 480p

Video Impedance 100 ohms

Transmission Distance Over CAT5e shielded cable: 3840 x 2160: max. 295 ft. (90 m); 1080P: max. 328 ft. (100 m);

Over CAT6/6A/7 shielded cable: 3840 x 2160: max. 328 ft. (100 m); 1080P: max. 328 ft. (100 m)

Audio

Audio Input 3.5-mm mini-jack, stereo

Audio Output 3.5-mm mini-jack, stereo

Control

Control Method (1) RS-232, (1) USB host

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CHAPTER 1: SPECIFICATIONS

1.2 RECEIVER

Video

Input (1) RJ-45 interconnect

Input Resolution Support 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 1080I, 720P, 576p,

576i, 480p

Input Video Level 0.5-1.0 V p-p

Input DDC Signal 5 V p-p

Maximum Pixel Clock 297 MHz

Output (1) HDMI

Output Signal Type HDMI 1.4 with 4K

Output Resolution Support 4096 x 2160 @ 24/25/30/50/60 Hz, 3840 x 2160 @ 24/25/30/50/60 Hz, 1080P, 1080I, 720P, 576p,

576i, 480p

Video Impedance 100 ohms

Transmission Distance Over CAT5e cable: 3840 x 2160: max. 295 ft. (90 m); 1080P: max. 328 ft. (100 m);

Over CAT6/6A/7: 3840 x 2160: max. 328 ft. (100 m); 1080P: max. 328 ft. (100 m)

Audio

Audio Input 3.5-mm mini-jack, stereo

Audio Output 3.5-mm mini-jack, stereo

Control

Control Method (1) RS-232, (4) USB device

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CHAPTER 1: SPECIFICATIONS

1.3 GENERAL (BOTH TRANSMITTER AND RECEIVER)

Approvals

Compliance CE, FCC

Environmental

Operating Temperature 32 to 113° F (0 to 45° C)

Storage Temperature -4 to +158° F (-20 to +70° C)

Humidity 10 to 90% noncondensing

ESD Protection

Human-Body Model ±8kV(Air-gap discharge)/±4kV(Contact discharge)

Surge Protection

Voltage ±1 kV (Ten times respectively for the positive and negative voltage)

Electrical Fast Transient/Burst

Data communication cord 1 kV

Power cord 2 kV

Power

Power Supply 12 VDC, 2 A

Power Consumption (max.) < or = 12 W (pair)

Mechanical

Dimensions Each unit: 0.98"H x 8.27"W x 3.55"D (2.5 x 21 x 9 cm)

Weight Each unit: 1 lb. (0.46 kg)

1.4 CABLE SPECIFICATIONS

Cable Type Range Supported Video

CAT5e 328 ft. (100 m) Up to 1080p @ 60 Hz, 36 bit (data rates lower than 5.3 Gbps or bleow 225 MHz TMDS clock)

295.2 ft. (90 m) 1080p @ 60 Hz, 48 bit

CAT6/CAT6A/CAT7 328 ft. (100 m) 1080p @ 60 Hz 3D, 4K2K/30 Hz/4:4:4 and 4K2K/60 Hz/4:2:0 video formats

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CHAPTER 2: OVERVIEW

2.1 INTRODUCTION

The ACU1700A is a 4K Extender that distributes uncompressed 4K @ 60 Hz UHD video, analog stereo, power, RS-232 and USB 2.0 up to

328 ft. (100 m) over a single CAT6 or above cable.

The transmitter passes through USB 2.0 and connects to a USB host. The receiver connects to a USB device. The extender pair enables

remote users to control PC sources with a keyboard and mouse where interactive display operation, data transmission or USB streaming

device over distance is required. The extender also support audio (bI-directional 3.5-mm stereo passthrough).

With 48-V PoH integrated inside, the extender just needs one power supply connected to the transmitter to power both units. The 12-V

power supply is secured with a screw-on connector to prevent the power from being accidentally disconnected. The extender has LEDs

to indicate when power is on to the units and to show signal status when a connection is established to devices.

2.2 FEATURES

Supports high-speed USB 2.0, up to 480 Mbps, and passthrough over the RJ-45 interconnect up to 328 feet (100 m).

Offers bi-directional Analog Stereo, and RS-232 pass-through over the RJ-45 interconnect.

Via CAT6/6A/7 cable, supports 4K x 2K @ 60 Hz or 1080p @ 60 Hz output up to 328 ft. (100 m)

Via CAT5e cable, supports 4K x 2K @ 60 Hz or 1080p @ 60 Hz output up to 288 ft. (90 m) or 1080p @ 60 Hz output up to 328 ft.

(100 m)

Complies with HDMI 1.4 with 4K @ 60 Hz (chroma sub-sampling 4:2:0 8-bit only).

Uses one way POH, TX(PSE) with PSU to power both TX and RX (PD).

Transmitter features USB 2.0 passthrough and has a USB Host port.

Receiver has four USB device ports

2.3 WHAT’S INCLUDED

Your package should contain the following items. If anything is missing or damaged, contact Black Box Technical Support

at 877-877-2269 or info@blackbox.com

(1) Transmitter

(1) Receiver

(1) 12VDC, 2A power supply

(4) Power Cords (US, UK, EU, AU)

(2) 3-Pin Phoenix Connectors

(2) Mounting Brackets + 4 Screws

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CHAPTER 2: OVERVIEW

2.4 HARDWARE DESCRIPTION

2.4.1 TRANSMITTER

Figures 2-1 and 2-2 show the front, top and back panels of the transmitter. Table 2-1 describes its components.

POWER STATUS HDCP LINK

1 2 3 4

FIGURE 2-1. TRANSMITTER FRONT PANEL

5 6 7 8 9 10

4K2K KVM EXTENDER TRANSMITTER

HDMI, USB 2.0

HDMI IN

TXRX G

RJ-45 OUT

DC 12V AUDIO

IN AUDIO

OUT

USB HOST

TRANSMITTER

FIGURE 2-2. TRANSMITTER TOP AND BACK PANEL

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CHAPTER 2: OVERVIEW

TABLE 2-1. TRANSMITTER COMPONENTS

NUMBER IN FIGURE 2-1 OR 2-2 COMPONENT DESCRIPTION

1 Power LED ON: The transmitter is powered on.

OFF: The transmitter is powered off.

2 Status LED Flashing Slowly: The transmitter is working properly.

OFF: The transmitter is not working properly

3 HDCP LED Flashing Quickly: Non-HDCP video is being transmitted.

OFF: No video is being transmitted

4 Link LED ON: RJ-45 interconnect link is normal

OFF: No RJ-45 interconnect Link

5 12-VDC connector 12-VDC power input, threaded port for standard or locking connection

6 RJ-45 OUT connector Connects to RJ-45 IN port of receiver

7 RS-232 connector RS-232 passthrough

8 HDMI IN connector Connects to an HDMI source

9 Audio connector Input: Connects to audio devices

Output: Connects to audio devices

10 USB Host connector Connects to a USB host device, such as a PC

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CHAPTER 2: OVERVIEW

2.4.2 RECEIVER

Figures 2-3 and 2-4 show the front, top and back panels of the receiver. Table 2-2 describes its components.

POWER STATUS HDCP LINK

1 2 3 4

FIGURE 2-3. RECEIVER FRONT PANEL

5 6 7 8 9 10

4K2K KVM EXTENDER RECEIVER

HDMI, USB 2.0

DC 12V RJ-45 IN TXRX G HDMI OUT AUDIO

OUT AUDIO

IN

RECEIVER

USB DEVICE

FIGURE 2-4. RECEIVER TOP AND BACK PANEL

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CHAPTER 2: OVERVIEW

TABLE 2-2. RECEIVER COMPONENTS

NUMBER IN FIGURE 2-3 OR 2-4 COMPONENT DESCRIPTION

1 Power LED ON: The receiver is powered on.

OFF: The receiver is powered off.

2 Status LED Flashing Slowly: The receiver is working properly.

OFF: The receiver is not working properly

3 HDCP LED Flashing Quickly: Non-HDCP video is being received

OFF: No video is being received

4 Link LED ON: RJ-45 link is normal

OFF: No RJ-45 Link

5 12-VDC connector 12-VDC power input, threaded port for standard or locking connection

6 RJ-45 IN connector Connects to RJ-45 OUT port of transmitter

7 RS-232 connector RS-232 passthrough

8 HDMI OUT connector Connects to an HDMI monitor

9 Audio connector Input: Connects to audio devices

Output: Connects to audio devices

10 (4) USB Type A connectors Connects to USB devices

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CHAPTER 3: INITIAL INSTALLATION

1. Using quality HDMI cables, connect an HDMI source (such as Blu-ray, games console, satellite/cable TV, media server, etc.)

to the HDMI IN connector of the Transmitter.

2. Connect a good-quality, well-terminated CAT5e or better cable between the RJ-45 OUT connector of the Transmitter to the RJ-45

IN Input port of the Receiver.

3. Using quality HDMI cables, connect the HDMI display device (LED/LCD display or projector) to the HDMI OUT port of the Receiver.

4. Connect the included 12-V power supply to the Transmitter. The PoH function carries power along the length of the cable one way

to power the Receiver. No additional power supply is required for the receiver.

5. Power on all devices. Check the status of indicators on the front panel. The Power and Link LEDs will light ON solid while the Status

LED should be blinking.

6. Most USB devices are supported, however some are not. Gaming controllers and keyboards are not compatible with this extender.

DC 12V RJ-45 IN TXRX G HDMI OUT AUDIO

OUT AUDIO

IN

USB DEVICE

RJ-45 OUT

PC

HDMI IN

Audio

USB

HDMI OUT

Transmitter

Receiver

CATx cable

Audio

Headset

with built-

in mic

Keyboard and

mouse

USB camera

USB

Display

FIGURE 3-1. TYPICAL INSTALLATION

13

CHAPTER 1: HEADLINE

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CHAPTER 4: TECHNICAL SUPPORT

4.1 CONTACTING BLACK BOX

If you determine that your extender is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable

parts. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com.

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance

if you have a complete description, including:

the nature and duration of the problem.

when the problem occurs.

the components involved in the problem.

any particular application that, when used, appears to create the problem or make it worse.

4.2 SHIPPING AND PACKAGING

If you need to transport or ship your extender:

Package it carefully. We recommend that you use the original container.

If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair,

contact Black Box to get a Return Authorization (RA) number.

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A.1 FCC STATEMENT

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential

area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to

operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and

ensure a suitably high level of immunity to electromagnetic disturbances.

All power supplies are certified to the relevant major international safety standards.

APPENDIX A: REGULATORY INFORMATION

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APPENDIX A: REGULATORY INFORMATION

A.2 NOM STATEMENT

1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.

2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.

3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.

4. Todas las instrucciones de operación y uso deben ser seguidas.

5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de

una alberca, etc.

6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.

7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.

8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.

Todo otro servicio deberá ser referido a personal de servicio calificado.

9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico

sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que

impidan el flujo de aire por los orificios de ventilación.

10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros

aparatos (incluyendo amplificadores) que producen calor.

11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como

se indique en el aparato.

12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.

13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados

sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.

14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.

15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.

16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.

17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.

18. Servicio por personal calificado deberá ser provisto cuando:

A: El cable de poder o el contacto ha sido dañado; u

B: Objectos han caído o líquido ha sido derramado dentro del aparato;o

C: El aparato ha sido expuesto a la lluvia; o

D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o

E: El aparato ha sido tirado o su cubierta ha sido dañada.

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APPENDIX B: DISCLAIMER/TRADEMARKS

B.1 DISCLAIMER

Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover

damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation

may revise this document at any time without notice.

B.2 TRADEMARKS USED IN THIS MANUAL

Black Box and the Black Box logo type and mark are registered trademarks of Black Box Corporation.

Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.

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NOTES

_______________________________________________________________________________________________

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NOTES

_______________________________________________________________________________________________

_

_______________________________________________________________________________________________

___

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NOTES

_______________________________________________________________________________________________

_

_______________________________________________________________________________________________

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