Domestic Warranty
Orbit warrants the OSP209 Spin bike to be free from defects in material and workmanship under domestic use
for One year, from date of purchase. Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
WHO IS COVERED
The warranty is extended to individual or legal entity whose name appears on the warranty registration card
filed with Orbit and may not be transferred to any other individual or legal entity.
WARRANTY REGISTRATION AND PROCEDURE
Warranty commitment are valid only with a completed warranty card that is returned within 15 days from the
date of purchase that includes the product serial number (where ever applicable) and details of purchase. Proof of
purchase from Orbit authorised dealer or distributor will be required when raising a warranty claim.
To lodge a warranty claim, please contact Orbit Service department during business hours at Unit 308, 396
Scarborough Beach Road, Osborne Park, WA 6017 in person or via post, by telephone 0061-8-62413050 or by
e-mail
[email protected] within the warranty period. Associated cost of warranty claim, including
labour and transport cost are to be borne by customers.
What is covered
Structural Frame : 2 year limited warranty
Mechanical parts: 1 year limited warranty
Electronic parts: 1 year limited warranty
Wear items: 1 year limited warranty
Items Not Covered
The warranty does not apply to any failure of the product, or any parts of the product, due to alterations,
modifications, misuse, abuse, accident, improper maintenance, or if the serial number on the product has been
removed, altered, or defaced. Failure to follow warning in the owners manual, or handouts given at the time of
purchase. Used in any other than residential setting unless otherwise to in the owners manual. Normal wear and
tear. Pickup and delivery of the product in question. Adequate packing must be used for returned goods to
prevent freight damage.
Maintenance
Caution – for safe operation
Always inspect hardware prior to operation. Look for loose bolts, and frayed cables. Repair or replace any
damaged or worn parts, tighten all loose hardware.
As part of Orbit’s normal installation and set-up process, all bolts must be tightened and checked after the first
1 to 2 hours of initial usage and then periodically, Untightened bolts and nuts may become loose, causing
damage, which may avoid warranty and be dangerous to the user.
After training, always wipe down your Orbit bench. Perspiration that continuously settles on the frame and pads
may cause rust or damage to the unit. Damage resulting from lack of proper maintenance will not be covered
under warranty. To clean upholstery and frame, use a mild soap and warm water. Dry with a clean towel.