Lenovo THINKPAD W700 Hardware Maintenance Manual

ThinkPadW700,W700ds,W701,andW701ds

HardwareMaintenanceManual

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder

AppendixA“Notices”onpage209.

EighthEdition(June2011)

©CopyrightLenovo2008,2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorservicesisdeliveredpursuantaGeneralServices

Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContract

No.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation.....1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............25

StrategyforreplacingFRUs.........25

Strategyforreplacingaharddiskdrive...26

Importantnoticeforreplacingasystem

board................26

Howtouseerrormessage........26

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................26

Productdenition............26

FRUidenticationforCTO,CMV,andGAV

products...............27

Chapter3.Generalcheckout.....29

Whattodorst..............29

Checkoutguide..............30

DiagnosticsusingPC-DoctorforDOS....30

LenovoThinkVantageToolbox(LenovoSystem

Toolbox)...............33

PC-DoctorforWindows.........33

FRUtests...............33

Powersystemcheckout...........35

Checkingtheacadapter.........35

Checkingoperationalcharging......36

Checkingthebatterypack........36

Checkingthebackupbattery.......37

Chapter4.Relatedservice

information..............39

RestoringthefactorycontentsbyusingProduct

Recoverydiscs..............39

RestoringthefactorycontentsbyusingRecovery

DiscSet.................39

Passwords................41

Power-onpassword...........41

Hard-diskpassword...........41

Supervisorpassword..........41

Howtoremovethepower-onpassword...41

Howtoremovethehard-diskpassword...42

Powermanagement............42

Screenblankmode...........43

Sleep(standby)mode..........43

Hibernationmode...........43

Symptom-to-FRUindex...........44

Numericerrorcodes..........45

Errormessages............49

Beepsymptoms............50

No-beepsymptoms...........50

LCD-relatedsymptoms.........50

Intermittentproblems..........51

Undeterminedproblems.........51

Chapter5.Installingandconguring

RAID..................53

SupportedRAIDcongurations........53

ConguringthesystemBIOStoenableembedded

SATARAIDfunctionality...........53

CreatingRAIDvolumes...........53

DeletingRAIDvolumes...........54

Chapter6.Statusindicators.....55

Chapter7.Fnkeycombinations...59

Chapter8.FRUreplacement

notices................63

Screwnotices...............63

Retainingserialnumbers...........64

Restoringtheserialnumberofthesystem

unit.................64

RetainingtheUUID...........64

ReadingorwritingtheECAinformation...65

Chapter9.Removingandreplacinga

FRU..................67

ImportantnoticeforservicingThinkPadW700ds

andW701ds...............67

1010Batterypack.............68

1020Digitizerpen.............69

1030SerialUltrabayEnhanceddevice.....70

1040Harddiskdrive(HDD)cover,HDDandHDD

rubberrailsorsolidstatedrive(SSD)andstorage

converter.................70

1050DIMMslotcoverandDIMM.......72

©CopyrightLenovo2008,2011

i

1060Palmrestorpalmrestwithngerprint

reader..................75

1070Digitizerpencaseassembly.......78

1080Bluetoothdaughtercard(BDC-2.1)forW701

andW701ds...............79

1090Keyboard..............80

1100Backupbattery............82

1110Numerickeypad............83

1120DIMMslotcoverandDIMMunderkeyboard

forW701andW701ds...........86

1130Keyboardbezelandspeakerassembly...88

1140WirelessUSBadapterorIntelTurboMemory

Minicard.................93

1150PCIExpressMiniCardforwireless

LAN/WiMAX................94

1160IntelTurboMemoryMinicard.......97

1170CPUthermaldevice/fan.........98

1180VGAthermaldevice/fanandthermalputty..102

1190CPU................105

1200Videocard..............106

1210HDDI/Osubcard...........108

1220LCDunitandLCDcablecap.......113

1230Structureframe............118

1240ODDswitchsubcardforW700and

W700ds.................121

1250AudioandcardreaderI/Ocard......122

1260Systemboardandbasecover......123

2010LCDfrontbezel(LCDcoverkit)......129

2020Invertercard.............130

2030Integratedcamera...........132

2040Bluetoothdaughtercard(BDC-2.1)forW700

andW700ds...............134

2050LCDpanel,hinges,andLCDcable....134

2060SecondLCDbezel(secondLCDcoverkit)

(forThinkPadW700dsandW701ds)......138

2070SecondLCDpanel(forThinkPadW700ds

andW701ds)...............140

2080SecondLCDcableassembly(forThinkPad

W700dsandW701ds)............141

2090SecondLCDhingesandsecondLCD

rearcover(secondLCDcoverkit)(forThinkPad

W700dsandW701ds)............146

2100WirelessLANantennaassemblyandwireless

USBantenna...............149

Chapter10.Locations.......153

Frontview(forThinkPadW700andW701)....153

Frontview(forThinkPadW700dsandW701ds)..155

Rearview.................156

Bottomview...............157

Chapter11.Partslist........159

Overall..................160

LCDFRUsforThinkPadW700.........184

LCDFRUsforThinkPadW700ds.......188

LCDFRUsforThinkPadW701........189

LCDFRUsforThinkPadW701ds.......193

Keyboard.................194

Miscellaneousparts............196

ACadapters...............198

Powercords...............198

Recoverydiscs..............200

WindowsXPProfessional(32bit)DVDs...200

WindowsXPProfessional(64bit)DVDs...201

WindowsVistaBusiness(32bit)DVDs...201

WindowsVistaBusiness(64bit)DVDs...202

WindowsVistaUltimate(64bit)DVDs....204

Windows7Professional(64bit)DVDs....204

Commonservicetools...........207

AppendixA.Notices........209

Trademarks................210

iiThinkPadW700,W700ds,W701,andW701dsHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

®

products.

ThinkPadW700andW700ds

MT2752,2753,2754,2757,2758,2762,and2763

ThinkPadW701andW701ds

MT2500,2541,2542,2543,2544,4323,and4326

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootingproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”

onpage1

andChapter2“Importantserviceinformation”onpage25.

©CopyrightLenovo2008,2011

iii

ivThinkPadW700,W700ds,W701,andW701dsHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice

aThinkPadNotebook.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2008,2011

1

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

2ThinkPadW700,W700ds,W701,andW701dsHardwareMaintenanceManual

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:

TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

DANGER

4ThinkPadW700,W700ds,W701,andW701dsHardwareMaintenanceManual

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6ThinkPadW700,W700ds,W701,andW701dsHardwareMaintenanceManual

PERIGO

Chapter1.Safetyinformation7

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10ThinkPadW700,W700ds,W701,andW701dsHardwareMaintenanceManual

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