PGP Universal Server 3.0 User guide

Category
Software
Type
User guide
PGP Universal Server
Administrator's Guide
Version Information
PGP Universal Server Administrator's Guide. PGP Universal Server Version 3.0.0. Released March 2010.
Copyright Information
Copyright © 1991-2010 by PGP Corporation. All Rights Reserved. No part of this document can be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written permission of PGP Corporation.
Trademark Information
PGP, Pretty Good Privacy, and the PGP logo are registered trademarks of PGP Corporation in the US and other countries. IDEA is a trademark of Ascom
Tech AG. Windows and ActiveX are registered trademarks of Microsoft Corporation. AOL is a registered trademark, and AOL Instant Messenger is a
trademark, of America Online, Inc. Red Hat and Red Hat Linux are trademarks or registered trademarks of Red Hat, Inc. Linux is a registered trademark
of Linus Torvalds. Solaris is a trademark or registered trademark of Sun Microsystems, Inc. AIX is a trademark or registered trademark of International
Business Machines Corporation. HP-UX is a trademark or registered trademark of Hewlett-Packard Company. SSH and Secure Shell are trademarks of
SSH Communications Security, Inc. Rendezvous and Mac OS X are trademarks or registered trademarks of Apple Computer, Inc. All other registered
and unregistered trademarks in this document are the sole property of their respective owners.
Licensing and Patent Information
The IDEA cryptographic cipher described in U.S. patent number 5,214,703 is licensed from Ascom Tech AG. The CAST-128 encryption algorithm,
implemented from RFC 2144, is available worldwide on a royalty-free basis for commercial and non-commercial uses. PGP Corporation has secured a
license to the patent rights contained in the patent application Serial Number 10/655,563 by The Regents of the University of California, entitled Block
Cipher Mode of Operation for Constructing a Wide-blocksize block Cipher from a Conventional Block Cipher. Some third-party software included in PGP
Universal Server is licensed under the GNU General Public License (GPL). PGP Universal Server as a whole is not licensed under the GPL. If you would
like a copy of the source code for the GPL software included in PGP Universal Server, contact PGP Support (
https://support.pgp.com). PGP Corporation
may have patents and/or pending patent applications covering subject matter in this software or its documentation; the furnishing of this software or
documentation does not give you any license to these patents.
Acknowledgments
This product includes or may include:
-- The Zip and ZLib compression code, created by Mark Adler and Jean-Loup Gailly, is used with permission from the free Info-ZIP implementation,
developed by zlib (
http://www.zlib.net). -- Libxml2, the XML C parser and toolkit developed for the Gnome project and distributed and copyrighted under
the MIT License found at
http://www.opensource.org/licenses/mit-license.html. Copyright © 2007 by the Open Source Initiative. -- bzip2 1.0, a freely
available high-quality data compressor, is copyrighted by Julian Seward, © 1996-2005. -- Application server (
http://jakarta.apache.org/), web server
(
http://www.apache.org/), Jakarta Commons (http://jakarta.apache.org/commons/license.html) and log4j, a Java-based library used to parse HTML,
developed by the Apache Software Foundation. The license is at
www.apache.org/licenses/LICENSE-2.0.txt. -- Castor, an open-source, data-binding
framework for moving data from XML to Java programming language objects and from Java to databases, is released by the ExoLab Group under an
Apache 2.0-style license, available at
http://www.castor.org/license.html. -- Xalan, an open-source software library from the Apache Software
Foundation that implements the XSLT XML transformation language and the XPath XML query language, is released under the Apache Software
License, version 1.1, available at
http://xml.apache.org/xalan-j/#license1.1. -- Apache Axis is an implementation of the SOAP ("Simple Object Access
Protocol") used for communications between various PGP products is provided under the Apache license found at
http://www.apache.org/licenses/LICENSE-2.0.txt. -- mx4j, an open-source implementation of the Java Management Extensions (JMX), is released under
an Apache-style license, available at
http://mx4j.sourceforge.net/docs/ch01s06.html. -- jpeglib version 6a is based in part on the work of the
Independent JPEG Group. (
http://www.ijg.org/) -- libxslt the XSLT C library developed for the GNOME project and used for XML transformations is
distributed under the MIT License
http://www.opensource.org/licenses/mit-license.html. -- PCRE Perl regular expression compiler, copyrighted and
distributed by University of Cambridge. ©1997-2006. The license agreement is at
http://www.pcre.org/license.txt. -- BIND Balanced Binary Tree Library
and Domain Name System (DNS) protocols developed and copyrighted by Internet Systems Consortium, Inc. (
http://www.isc.org) -- Free BSD
implementation of daemon developed by The FreeBSD Project, © 1994-2006. -- Simple Network Management Protocol Library developed and
copyrighted by Carnegie Mellon University © 1989, 1991, 1992, Networks Associates Technology, Inc, © 2001- 2003, Cambridge Broadband Ltd. ©
2001- 2003, Sun Microsystems, Inc., © 2003, Sparta, Inc, © 2003-2006, Cisco, Inc and Information Network Center of Beijing University of Posts and
Telecommunications, © 2004. The license agreement for these is at
http://net-snmp.sourceforge.net/about/license.html. -- NTP version 4.2 developed
by Network Time Protocol and copyrighted to various contributors. -- Lightweight Directory Access Protocol developed and copyrighted by OpenLDAP
Foundation. OpenLDAP is an open-source implementation of the Lightweight Directory Access Protocol (LDAP). Copyright © 1999-2003, The
OpenLDAP Foundation. The license agreement is at
http://www.openldap.org/software/release/license.html. Secure shell OpenSSH developed by
OpenBSD project is released by the OpenBSD Project under a BSD-style license, available at
http://www.openbsd.org/cgi-
bin/cvsweb/src/usr.bin/ssh/LICENCE?rev=HEAD. -- PC/SC Lite is a free implementation of PC/SC, a specification for SmartCard integration is released
under the BSD license. -- Postfix, an open source mail transfer agent (MTA), is released under the IBM Public License 1.0, available at
http://www.opensource.org/licenses/ibmpl.php. -- PostgreSQL, a free software object-relational database management system, is released under a
BSD-style license, available at
http://www.postgresql.org/about/licence. -- PostgreSQL JDBC driver, a free Java program used to connect to a
PostgreSQL database using standard, database independent Java code, (c) 1997-2005, PostgreSQL Global Development Group, is released under a
BSD-style license, available at
http://jdbc.postgresql.org/license.html. -- PostgreSQL Regular Expression Library, a free software object-relational
database management system, is released under a BSD-style license, available at
http://www.postgresql.org/about/licence. -- 21.vixie-cron is the Vixie
version of cron, a standard UNIX daemon that runs specified programs at scheduled times. Copyright © 1993, 1994 by Paul Vixie; used by permission. -
- JacORB, a Java object used to facilitate communication between processes written in Java and the data layer, is open source licensed under the GNU
Library General Public License (LGPL) available at
http://www.jacorb.org/lgpl.html. Copyright © 2006 The JacORB Project. -- TAO (The ACE ORB) is an
open-source implementation of a CORBA Object Request Broker (ORB), and is used for communication between processes written in C/C++ and the
data layer. Copyright (c) 1993-2006 by Douglas C. Schmidt and his research group at Washington University, University of California, Irvine, and
Vanderbilt University. The open source software license is available at
http://www.cs.wustl.edu/~schmidt/ACE-copying.html. -- libcURL, a library for
downloading files via common network services, is open source software provided under a MIT/X derivate license available at
http://curl.haxx.se/docs/copyright.html. Copyright (c) 1996 - 2007, Daniel Stenberg. -- libuuid, a library used to generate unique identifiers, is released
under a BSD-style license, available at
http://thunk.org/hg/e2fsprogs/?file/fe55db3e508c/lib/uuid/COPYING. Copyright (C) 1996, 1997 Theodore Ts'o. --
libpopt, a library that parses command line options, is released under the terms of the GNU Free Documentation License available at
http://directory.fsf.org/libs/COPYING.DOC. Copyright © 2000-2003 Free Software Foundation, Inc. -- gSOAP, a development tool for Windows clients to
communicate with the Intel Corporation AMT chipset on a motherboard, is distributed under the gSOAP Public License version 1.3b, available at
http://www.cs.fsu.edu/~engelen/license.html. -- Windows Template Library (WTL) is used for developing user interface components and is distributed
under the Common Public License v1.0 found at
http://opensource.org/licenses/cpl1.0.php. -- The Perl Kit provides several independent utilities used to
automate a variety of maintenance functions and is provided under the Perl Artistic License, found at
http://www.perl.com/pub/a/language/misc/Artistic.html. -- rEFIt - libeg, provides a graphical interface library for EFI, including image rendering, text
rendering, and alpha blending, and is distributed under the license found at
http://refit.svn.sourceforge.net/viewvc/*checkout*/refit/trunk/refit/LICENSE.txt?revision=288. Copyright (c) 2006 Christoph Pfisterer. All rights reserved.
-- Java Radius Client, used to authenticate PGP Universal Web Messenger users via Radius, is distributed under the Lesser General Public License
(LGPL) found at
http://www.gnu.org/licenses/lgpl.html. -- Yahoo! User Interface (YUI) library version 2.5.2, a Web UI interface library for AJAX.
Copyright (c) 2009, Yahoo! Inc. All rights reserved. Released under a BSD-style license, available at
http://developer.yahoo.com/yui/license.html. --
JSON-lib version 2.2.1, a Java library used to convert Java objects to JSON (JavaScript Object Notation) objects for AJAX. Distributed under the Apache
2.0 license, available at
http://json-lib.sourceforge.net/license.html. -- EZMorph, used by JSON-lib, is distributed under the Apache 2.0 license, available
at
http://ezmorph.sourceforge.net/license.html. -- Apache Commons Lang, used by JSON-lib, is distributed under the Apache 2.0 license, available at
http://commons.apache.org/license.html. -- Apache Commons BeanUtils, used by JSON-lib, is distributed under the Apache 2.0 license, available at
http://commons.apache.org/license.html. -- SimpleIni is an .ini format file parser and provides the ability to read and write .ini files, a common
configuration file format used on Windows, on other platforms. Distributed under the MIT License found at
http://www.opensource.org/licenses/mit-
license.html. Copyright 2006-2008, Brodie Thiesfield. -- uSTL provides a small fast implementation of common Standard Template Library functions and
data structures and is distributed under the MIT License found at
http://www.opensource.org/licenses/mit-license.html. Copyright (c) 2005-2009 by
Mike Sharov <
[email protected]>. -- Protocol Buffers (protobuf), Google's data interchange format, are used to serialize structure data in
the PGP SDK. Distributed under the BSD license found at
http://www.opensource.org/licenses/bsd-license.php. Copyright 2008 Google Inc. All rights
reserved.
Additional acknowledgements and legal notices are included as part of the PGP Universal Server.
Export Information
Export of this software and documentation may be subject to compliance with the rules and regulations promulgated from time to time by the Bureau
of Export Administration, United States Department of Commerce, which restricts the export and re-export of certain products and technical data.
Limitations
The software provided with this documentation is licensed to you for your individual use under the terms of the End User License Agreement provided
with the software. The information in this document is subject to change without notice. PGP Corporation does not warrant that the information meets
your requirements or that the information is free of errors. The information may include technical inaccuracies or typographical errors. Changes may be
made to the information and incorporated in new editions of this document, if and when made available by PGP Corporation.
4
15
Contents
Introduction
What is PGP Universal Server? 15
PGP Universal Server Product Family 16
Who Should Read This Guide 16
Common Criteria Environments 16
Improvements in this Version of PGP Universal Server 17
Using the PGP Universal Server with the Command Line 18
Symbols 18
Getting Assistance 19
Getting product information 19
Contact Information 20
The Big Picture 21
Important Terms 21
PGP Products 21
PGP Universal Server Concepts 22
PGP Universal Server Features 23
PGP Universal Server User Types 25
Installation Overview 26
Open Ports 33
TCP Ports 33
UDP Ports 35
Naming your PGP Universal Server
37
Considering a Name for Your PGP Universal Server 37
Methods for Naming a PGP Universal Server 38
Understanding the Administrative Interface 39
System Requirements 39
Logging In 39
The System Overview Page 41
Managing Alerts 42
Logging In For the First Time 43
Administrative Interface Map 43
Icons 45
i
PGP Universal Server Contents
Licensing Your Software 51
Overview 51
Manual and Automatic Licensing 51
Licensing a PGP Universal Server 51
Licensing the Mail Proxy Feature 52
Operating in Learn Mode 53
Purpose of Learn Mode 53
Checking the Logs 54
Managing Learn Mode 54
Managed Domains
57
About Managed Domains 57
Adding Managed Domains 58
Deleting Managed Domains 58
Understanding Keys 59
Choosing a Key Mode For Key Management 59
Adding PGP Desktop Solutions to Existing Gateway Email Environments 62
Changing Key Modes 63
How PGP Universal Server Uses Certificate Revocation Lists 64
Key Reconstruction Blocks 64
Managed Key Permissions 65
Managing Organization Keys
67
About Organization Keys 67
Organization Key 67
Inspecting the Organization Key 68
Regenerating the Organization Key 68
Importing an Organization Key 69
Organization Certificate 70
Inspecting the Organization Certificate 71
Exporting the Organization Certificate 71
Deleting the Organization Certificate 72
Generating the Organization Certificate 72
Importing the Organization Certificate 73
Additional Decryption Key (ADK) 73
Importing the ADK 74
Inspecting the ADK 74
Deleting the ADK 74
Verified Directory Key 75
ii
PGP Universal Server Contents
Importing the Verified Directory Key 75
Inspecting the Verified Directory Key 75
Deleting the Verified Directory Key 76
Administering Managed Keys 77
Viewing Managed Keys 78
Managed Key Information 79
Email Addresses 81
Subkeys 81
Certificates 81
Permissions 82
Attributes 83
Symmetric Key Series 83
Symmetric Keys 85
Custom Data Objects 86
Exporting Consumer Keys 87
Exporting the Managed Key of an Internal User 88
Exporting the Managed Key of an External User 88
Exporting PGP Verified Directory User Keys 89
Exporting the Managed Key of a Managed Device 89
Deleting Consumer Keys 90
Deleting the Managed Key of an Internal User 90
Deleting the Managed Key of an External User 90
Deleting the Key of a PGP Verified Directory User 91
Deleting the Managed Key of a Managed Device 91
Approving Pending Keys 91
Revoking Managed Keys 92
Managing Trusted Keys and Certificates 95
Overview 95
Trusted Keys 95
Trusted Certificates 95
Adding a Trusted Key or Certificate 96
Inspecting and Changing Trusted Key Properties 97
Deleting Trusted Keys and Certificates 97
Searching for Trusted Keys and Certificates 98
Setting Mail Policy 99
Overview 99
How Policy Chains Work 100
Mail Policy and Dictionaries 101
Mail Policy and Key Searches 101
Mail Policy and Cached Keys 102
Migrating Settings from Version 2.0.x 102
Restoring Mail Policy Rules 103
iii
PGP Universal Server Contents
Understanding the Pre-Installed Policy Chains 108
Mail Policy Outside the Mailflow 110
Using the Rule Interface 111
The Conditions Card 111
The Actions Card 113
Building Valid Chains and Rules 114
Using Valid Processing Order 114
Creating Valid Groups 115
Creating a Valid Rule 116
Managing Policy Chains 117
Mail Policy Best Practices 117
Restoring Mail Policy to Default Settings 117
Editing Policy Chain Settings 118
Adding Policy Chains 118
Deleting Policy Chains 119
Exporting Policy Chains 120
Printing Policy Chains 120
Managing Rules 121
Adding Rules to Policy Chains 121
Deleting Rules from Policy Chains 121
Enabling and Disabling Rules 122
Changing the Processing Order of the Rules 122
Adding Key Searches 122
Choosing Condition Statements, Conditions, and Actions 123
Condition Statements 123
Conditions 124
Actions 131
Working with Common Access Cards 144
Applying Key Not Found Settings to External Users 145
Overview 145
Bounce the Message 146
PDF Messenger 146
Certified Delivery with PDF Messenger 147
Send Unencrypted 147
Smart Trailer 148
PGP Universal Web Messenger 149
Changing Policy Settings 150
Changing User Delivery Method Preference 151
Using Dictionaries with Policy 153
Overview 153
Default Dictionaries 154
Editing Default Dictionaries 156
User-Defined Dictionaries 157
Adding a User-Defined Dictionary 157
iv
PGP Universal Server Contents
Editing a User-Defined Dictionary 158
Deleting a Dictionary 158
Exporting a Dictionary 159
Searching the Dictionaries 159
Keyservers, SMTP Archive Servers, and Mail Policy 161
Overview 161
Keyservers 161
Adding or Editing a Keyserver 162
Deleting a Keyserver 164
SMTP Servers 164
Adding or Editing an Archive Server 164
Deleting an Archive Server 165
Managing Keys in the Key Cache 167
Overview 167
Changing Cached Key Timeout 167
Purging Keys from the Cache 168
Trusting Cached Keys 168
Viewing Cached Keys 168
Searching the Key Cache 169
Configuring Mail Proxies 171
Overview 171
PGP Universal Server and Mail Proxies 171
Mail Proxies in an Internal Placement 172
Mail Proxies in a Gateway Placement 173
Changes in Proxy Settings from PGP Universal Server 2.0 to 2.5 and later 175
Mail Proxies Page 175
Creating New or Editing Existing Proxies 176
Creating or Editing a POP/IMAP Proxy 176
Creating or Editing an Outbound SMTP Proxy 178
Creating or Editing an Inbound SMTP Proxy 180
Creating or Editing a Unified SMTP Proxy 182
Email in the Mail Queue 187
Overview 187
Deleting Messages from the Mail Queue 188
Specifying Mail Routes 189
Overview 189
Managing Mail Routes 190
v
PGP Universal Server Contents
Adding a Mail Route 190
Editing a Mail Route 191
Deleting a Mail Route 191
Customizing System Message Templates 193
Overview 193
Templates and Message Size 194
PDF Messenger Templates 194
Templates for New PGP Universal Web Messenger Users 194
Editing a Message Template 195
Managing Groups 197
Understanding Groups 197
Sorting Consumers into Groups 197
Everyone Group 198
Excluded Group 198
Policy Group Order 199
Migrating Groups from Version 2.x 199
Setting Policy Group Order 199
Creating a New Group 199
Deleting a Group 200
Viewing Group Members 200
Manually Adding Group Members 201
Manually Removing Members from a Group 201
Group Permissions 202
Adding Group Permissions 203
Deleting Group Permissions 203
Setting Group Membership 204
Searching Groups 205
Creating Group Client Installations 205
How Group Policy is Assigned to PGP Desktop Installers 206
Creating PGP Desktop Installers 207
Managing Devices 211
Managed Devices 212
Adding and Deleting Managed Devices 212
Adding Managed Devices to Groups 213
Managed Device Information 214
Deleting Managed Devices from PGP Universal Server 218
Deleting Managed Devices from Groups 219
WDE Devices (Computers and Disks) 220
WDE Computers 220
WDE Disks 222
Searching for Devices 223
vi
PGP Universal Server Contents
Administering Consumer Policy 225
Understanding Consumer Policy 225
Making Sure Users Create Strong Passphrases 226
Understanding Entropy 226
Using the Windows Preinstallation Environment 227
X.509 Certificate Management in Lotus Notes Environments 227
Trusting Certificates Created by PGP Universal Server 228
Setting the Lotus Notes Key Settings in PGP Universal Server 230
Technical Deployment Information 231
Offline Policy 231
Using a Policy ADK 233
Out of Mail Stream Support 233
Enrolling Users through Silent Enrollment 235
Silent Enrollment with Windows 235
Silent Enrollment with Mac OS X 235
PGP Whole Disk Encryption Administration 235
PGP Whole Disk Encryption on Mac OS X with FileVault 236
How Does Single Sign-On Work? 236
Enabling Single Sign-On 237
Managing Clients Remotely Using a PGP WDE Administrator Active Directory Group 238
Managing Clients Locally Using the PGP WDE Administrator Key 239
Managing Consumer Policies 240
Adding a Consumer Policy 241
Editing a Consumer Policy 241
Deleting a Consumer Policy 242
Setting Policy for Clients 243
Client and PGP Universal Server Version Compatibility 243
Serving PGP Admin 8 Preferences 244
Establishing PGP Desktop Settings for Your PGP Desktop Clients 245
PGP Desktop Feature License Settings 245
Controlling PGP Desktop Components 246
PGP Portable 248
PGP Mobile 248
PGP NetShare 249
How the PGP NetShare Policy Settings Work Together 249
Multi-user environments and managing PGP NetShare 249
Backing Up PGP NetShare-Protected Files 250
Using Directory Synchronization to Manage Consumers
251
How PGP Universal Server Uses Directory Synchronization 251
Base DN and Bind DN 253
Consumer Matching Rules 254
Understanding User Enrollment Methods 254
vii
PGP Universal Server Contents
Before Creating a Client Installer 255
Email Enrollment 256
Directory Enrollment 257
Enabling Directory Synchronization 260
Adding or Editing an LDAP Directory 260
The LDAP Servers Tab 261
The Base Distinguished Name Tab 262
The Consumer Matching Rules Tab 262
Testing the LDAP Connection 263
Using Sample Records to Configure LDAP Settings 263
Deleting an LDAP Directory 263
Setting LDAP Directory Order 264
Directory Synchronization Settings 264
Managing User Accounts
267
Understanding User Account Types 267
Viewing User Accounts 267
User Management Tasks 267
Setting User Authentication 268
Editing User Attributes 268
Adding Users to Groups 268
Editing User Permissions 269
Deleting Users 269
Searching for Users 270
Viewing User Log Entries 270
Changing Display Names and Usernames 270
Exporting a User’s X.509 Certificate 271
Revoking a User's X.509 Certificate 272
Managing User Keys 272
Managing Internal User Accounts 273
Importing Internal User Keys Manually 273
Creating New Internal User Accounts 274
Exporting PGP Whole Disk Encryption Login Failure Data 274
Internal User Settings 275
Managing External User Accounts 279
Importing External Users 280
Exporting Delivery Receipts 280
External User Settings 281
Managing Verified Directory User Accounts 283
Importing Verified Directory Users 284
PGP Verified Directory User Settings 284
Recovering Encrypted Data in an Enterprise Environment
287
Using Key Reconstruction 287
Recovering Encryption Key Material without Key Reconstruction 288
Encryption Key Recovery of CKM Keys 288
viii
PGP Universal Server Contents
Encryption Key Recovery of GKM Keys 288
Encryption Key Recovery of SCKM Keys 289
Encryption Key Recovery of SKM Keys 290
Using an Additional Decryption Key for Data Recovery 290
PGP Universal Satellite 293
Overview 293
Technical Information 294
Distributing the PGP Universal Satellite Software 294
Configuration 295
Deployment Mode 295
Key Mode 295
PGP Universal Satellite Configurations 296
Switching Key Modes 300
Binding 300
Pre-Binding 301
Manual Binding 302
Policy and Key or Certificate Retrieval 303
Retrieving Lost Policies 304
Retrieving Lost Keys or Certificates 305
PGP Universal Satellite for Mac OS X 309
Overview 309
System Requirements 309
Obtaining the Installer 310
Installation 310
Updates 311
Files 311
PGP Universal Satellite for Windows
313
Overview 313
System Requirements 314
Obtaining the Installer 314
Installation 315
Updates 316
Files 316
MAPI Support 316
External MAPI Configuration 316
Internal MAPI Configuration 317
Using MAPI 318
Lotus Notes Support 319
External Lotus Notes Configuration 319
Internal Lotus Notes Configuration 320
Using Lotus Notes 321
Notes IDs 321
ix
PGP Universal Server Contents
Configuring PGP Universal Web Messenger 323
Overview 323
PGP Universal Web Messenger and Clustering 324
External Authentication 325
Customizing PGP Universal Web Messenger 326
Adding a New Template 327
Troubleshooting Customization 331
Changing the Active Template 334
Deleting a Template 334
Editing a Template 334
Downloading Template Files 335
Restoring to Factory Defaults 335
Configuring the PGP Universal Web Messenger Service 335
Starting and Stopping PGP Universal Web Messenger 336
Selecting the PGP Universal Web Messenger Network Interface 336
Setting Up External Authentication 338
Creating Settings for PGP Universal Web Messenger User Accounts 339
Setting Message Replication in a Cluster 340
Configuring the Integrated Keyserver 341
Overview 341
Starting and Stopping the Keyserver Service 341
Configuring the Keyserver Service 342
Configuring the PGP Verified Directory 345
Overview 345
Starting and Stopping the PGP Verified Directory 346
Configuring the PGP Verified Directory 346
Managing the Certificate Revocation List Service
349
Overview 349
Starting and Stopping the CRL Service 349
Editing CRL Service Settings 350
Configuring Universal Services Protocol 351
Starting and Stopping USP 351
Adding USP Interfaces 351
x
PGP Universal Server Contents
System Graphs 353
Overview 353
CPU Usage 353
Message Activity 354
Whole Disk Encryption 354
Recipient Statistics 355
Recipient Domain Statistics 355
System Logs 357
Overview 357
Filtering the Log View 358
Searching the Log Files 359
Exporting a Log File 359
Enabling External Logging 360
Configuring SNMP Monitoring 361
Overview 361
Starting and Stopping SNMP Monitoring 362
Configuring the SNMP Service 362
Downloading the Custom MIB File 363
Shutting Down and Restarting Services and Power 365
Overview 365
Server Information 365
Setting the Time 365
Updating Software 366
Licensing a PGP Universal Server 366
Downloading the Release Notes 367
Shutting Down and Restarting the PGP Universal Server Software Services 367
Shutting Down and Restarting the PGP Universal Server Hardware 367
Managing Administrator Accounts 369
Overview 369
Administrator Roles 370
Administrator Authentication 370
Creating a New Administrator 371
Importing SSH v2 Keys 372
Deleting Administrators 372
Inspecting and Changing the Settings of an Administrator 373
Configuring RSA SecurID Authentication 374
Resetting SecurID PINs 375
xi
PGP Universal Server Contents
Daily Status Email 376
Protecting PGP Universal Server with Ignition Keys 377
Overview 377
Ignition Keys and Clustering 378
Preparing Hardware Tokens to be Ignition Keys 379
Configuring a Hardware Token Ignition Key 380
Configuring a Soft-Ignition Passphrase Ignition Key 381
Deleting Ignition Keys 381
Backing Up and Restoring System and User Data 383
Overview 383
Creating Backups 383
Scheduling Backups 384
Performing On-Demand Backups 384
Configuring the Backup Location 384
Restoring From a Backup 385
Restoring On-Demand 386
Restoring Configuration 386
Restoring from a Different Version 387
Updating PGP Universal Server Software 389
Overview 389
Inspecting Update Packages 390
Establishing Software Update Settings 390
Checking for New Updates 391
Uploading Update Packages 391
Manually Installing an Update 391
Setting Network Interfaces
393
Understanding the Network Settings 393
Connecting to a Proxy Server 394
Changing Interface Settings 394
Adding Interface Settings 395
Deleting Interface Settings 395
Editing Global Network Settings 395
Assigning a Certificate 396
Working with Certificates 396
Importing an Existing Certificate 397
Generating a Certificate Request 397
Adding a Pending Certificate 398
Inspecting a Certificate 399
Exporting a Certificate 399
Deleting a Certificate 399
xii
PGP Universal Server Contents
Clustering your PGP Universal Servers 401
Overview 401
Clustering and PGP Universal Web Messenger 402
Cluster Status 403
Creating a Cluster 404
Deleting Cluster Members 406
Managing Settings for Cluster Members 406
Changing Network Settings in Clusters 408
Index 409
xiii
1
Introduction
This Administrator’s Guide describes both the PGP Universal Server
â„¢
and client
software. It tells you how to get them up and running on your network, how to
configure them, and how to maintain them. This section provides a high-level
overview of PGP Universal Server.
What is PGP Universal Server?
PGP Universal Server is a single console for managing the applications that
provide email, disk, and network file encryption.
PGP Universal Server with PGP Universal Gateway Email gives you secure
messaging: it transparently protects your enterprise messages with little or no
user interaction.
The PGP Universal Server also replaces the PGP Keyserver product with a built-
in keyserver, and the PGP Admin product with PGP Desktop configuration and
deployment capabilities.
PGP Universal Server automatically creates and maintains a Self-Managing
Security Architecture (SMSA) by monitoring authenticated users and their email
traffic. You can also send protected messages to addresses that are not part of
the SMSA. The PGP Universal Server encrypts, decrypts, signs, and verifies
messages automatically, providing strong security through policies you control.
PGP Universal Satellite, a client-side feature of PGP Universal Server, extends
PGP security for email messages all the way to the computer of the email user,
it allows external users to become part of the SMSA, and it gives end users the
option to create and manage their keys on their own computer (if allowed by the
PGP administrator).
PGP Desktop, a client product, is created and managed through PGP Universal
Server policy. It creates PGP keypairs and can manage user keypairs as well as
store the public keys of others. It encrypts user email and instant messaging
(IM). It can encrypt entire or partial hard drives. It also enables secure file
sharing with others over a network.
15
PGP Universal Server Introduction
PGP Universal Server Product Family
PGP Universal Server functions as a management console for a variety of
encryption solutions. You can purchase any of the PGP Desktop applications or
bundles and use PGP Universal Server to create and manage client installations.
You can also purchase a license that enables PGP Gateway Email to encrypt
email in the mailstream.
The PGP Universal Server can manage any combination of PGP encryption
applications. PGP encryption applications are:
 PGP Universal Gateway Email provides automatic email encryption in the
gateway, based on centralized mail policy. This product requires
administration by the PGP Universal Server.
 PGP Desktop Email provides encryption at the desktop for mail, files, and
AOL Instant Messenger traffic. This product can be managed by the PGP
Universal Server.
 PGP Whole Disk Encryption provides encryption at the desktop for an
entire disk. This product can be managed by the PGP Universal Server.
 PGP NetShare provides transparent file encryption and sharing among
desktops. This product can be managed by the PGP Universal Server.
Who Should Read This Guide
This Administrator’s Guide is for the person or persons who implement and
maintain your organization’s PGP Universal Server environment. These are the
PGP Universal Server administrators.
This guide is also intended for anyone else who wants to learn about how PGP
Universal Server works.
Common Criteria Environments
To be Common Criteria compliant, please refer to the best practices shown in
PGP Universal Server 2.9 Common Criteria Supplemental. Note that these best
practices supersede recommendations made elsewhere in this and other
documentation.
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PGP Universal Server 3.0 User guide

Category
Software
Type
User guide

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