Thor Kitchen HRD3088U User manual

All Models

HRD PROFESSIONAL DUAL FUEL RANGE

Safety and Warnings 
Table of Contents 
1.  Warnings .................................................................................................................................................... 4 
2.  Welcome .................................................................................................................................................... 6 
3.  Before You Start ......................................................................................................................................... 7 
4.  Safety and Warnings ................................................................................................................................... 8 
Safety Symbols ................................................................................................................................................... 8 
Electrical Shock Hazard ...................................................................................................................................... 9 
Tipping Hazard ................................................................................................................................................... 9 
Explosion Hazard .............................................................................................................................................. 11 
Fire Hazard ....................................................................................................................................................... 11 
Poisoning Hazard .............................................................................................................................................. 12 
Hot Surface Hazard .......................................................................................................................................... 12 
Other Safety Tips .............................................................................................................................................. 14 
5.  Dual Range Overview ................................................................................................................................ 16 
48 inch dual range sample ............................................................................................................................... 16 
Cooktop Equipment ......................................................................................................................................... 18 
6.  Installation Instructions ............................................................................................................................ 19 
On the next figure, item A is: ........................................................................................................................... 19 
7.  Dimensions and Clearances ...................................................................................................................... 21 
8.  Positioning of Range ................................................................................................................................. 23 
Top Hood and Cabinet Specifications .............................................................................................................. 27 
9.  Important Notes to the Installer ............................................................................................................... 29 
Important Note to the Consumer .................................................................................................................... 29 
Important Safety Instructions to the Installer .................................................................................................. 29 
Model and Serial Number Location ................................................................................................................. 31 
10.  Electrical Installation ................................................................................................................................ 32 
Power Supply Cord Kit ...................................................................................................................................... 32 
Access to Terminal Block .................................................................................................................................. 33 
Electrical Shock Hazard .................................................................................................................................... 33 
Electrical Connection ........................................................................................................................................ 34 
Electric Power Supply Requirements ............................................................................................................... 35 
Electrical Grounding Instructions ..................................................................................................................... 39 
11.  Gas Supply Requirement ........................................................................................................................... 40 
Connect Range to Gas Supply .......................................................................................................................... 40 
After installation: ............................................................................................................................................. 41 
12.  First Use .................................................................................................................................................... 42 
Before you start ............................................................................................................................................... 42 
Conditioning the oven ...................................................................................................................................... 42 
Positioning the shelves ..................................................................................................................................... 43 
13.  Cooktop Safety Guidelines ........................................................................................................................ 45 
Surface Burner Ignition .................................................................................................................................... 46 
Simmer and Boil ............................................................................................................................................... 46 
Flame Size ......................................................................................................................................................... 47 

Safety and Warnings 
Power Failure ................................................................................................................................................... 47 
Cooktop ............................................................................................................................................................ 47 
Burner Grates ................................................................................................................................................... 48 
Oven Burner Use .............................................................................................................................................. 49 
Broil Burner Use ............................................................................................................................................... 49 
Oven Cooking Safety Guidelines ...................................................................................................................... 50 
14.  Oven Function .......................................................................................................................................... 51 
Natural Airflow Bake ........................................................................................................................................ 51 
Convection Bake ............................................................................................................................................... 51 
Convection Roast ............................................................................................................................................. 51 
Convection Defrost .......................................................................................................................................... 52 
Defrosting ......................................................................................................................................................... 52 
Convection Dehydration .................................................................................................................................. 52 
15.  Broiler Operation ...................................................................................................................................... 53 
Preheating ........................................................................................................................................................ 53 
To Broil ............................................................................................................................................................. 53 
Setting Broil ...................................................................................................................................................... 53 
Broiling guidelines ............................................................................................................................................ 54 
16.  For the models with Griddle ..................................................................................................................... 55 
Before Using the Griddle .................................................................................................................................. 55 
Use of the griddle ............................................................................................................................................. 55 
17.  Cleaning Instructions ................................................................................................................................ 56 
Do’s .................................................................................................................................................................. 56 
Don’ts ............................................................................................................................................................... 56 
Cleaning Burner Caps and Brass Flame Spreaders ........................................................................................... 57 
Cleaning the Control Panel, Door Handle, Control Housing ............................................................................. 57 
Cleaning Side Racks .......................................................................................................................................... 57 
Cleaning Oven Shelves ..................................................................................................................................... 57 
Cleaning Broiling Pan and Grid ......................................................................................................................... 58 
Cleaning Bake and Broil Burners ...................................................................................................................... 58 
Cleaning Porcelain Surfaces ............................................................................................................................. 58 
Cleaning Oven Window .................................................................................................................................... 58 
Cleaning Oven Door Gasket ............................................................................................................................. 58 
Cleaning Stainless Steel Surfaces ..................................................................................................................... 59 
18.  Replacing Burner Parts .............................................................................................................................. 60 
19.  Removing and Replacing Oven Door ......................................................................................................... 61 
Removing Oven Door ....................................................................................................................................... 62 
Replacing Oven Door ........................................................................................................................................ 63 
Replacing Oven Light Bulb ................................................................................................................................ 64 
20.  Procedure for Checking the Dual Burner Clicking Problem ........................................................................ 66 
Step 1 .................................................................................................................. Error! Bookmark not defined. 
Step 2 .................................................................................................................. Error! Bookmark not defined. 
Step 3 .................................................................................................................. Error! Bookmark not defined. 
Step 4 .................................................................................................................. Error! Bookmark not defined. 
21.  Troubleshooting Guide ............................................................................................................................. 68 
Cooktop ............................................................................................................................................................ 68 
Oven ................................................................................................................................................................. 70 

Safety and Warnings

22. Warranty and Service ............................................................................................................................... 72

Warranties and Duration ................................................................................................................................. 72

Thor Group will pay for: ................................................................................................................................... 72

Thor Group will not pay for: ............................................................................................................................. 73

23. Warranty and Product Registration .......................................................................................................... 74

24. Door Handle Installation ......................................................................................................................... 742

Safety and Warnings

1. Warnings

These are the most critical warnings summarized below.

• If the instructions in this manual are not followed exactly, a fire or explosion may

result, causing property damage, personal injury or death.

• Do not store or use gasoline or other flammable substances and liquids near this or

other appliance,

• Never use this appliance as a space heater to warm a room.

• Installation of this appliance must be done by a qualified service agency or gas

supplier.

Using a dual gas detector highly recommended

This is a dual fuel stove that can run on Propane or Methane. Both fuels have added a

hydrogen sulfide, which smell like rotten eggs, to make it easier to detect. However,

some individuals may not be able to detect the smell. Because fuel gas leaks cannot

always be detected by smell, the use of a gas detector is highly recommended,

Inexpensive dual fuel gas detectors are available commercially today.

• Gas suppliers recommend that you use a gas detector approved by UL or CSA.

• For more information, contact your gas supplier.

• If a gas leak is detected, follow the “What to do if you smell gas” instructions

below

What to do if you smell natural methane or propane gas

• Do not light any appliance

• Do not touch an electrical switch

• Immediately call the gas supplier from a neighbor’s phone

• Open a window and leave the area

• Follow the gas supplier’s instructions

• If you cannot reach the gas supplier, call the fire department

Important Food Safety Warnings

• According to the United Sates Department of Agriculture:

DO NOT hold foods at temperatures between 40ºF to 140ºF more than 2 hours.

Cooking raw foods below 275ºF is not recommended.

Safety and Warnings

Suffocation Warning / Carbon Monoxide Poisoning

• Never cover any slots, holes or passages in the oven bottom or cover an entire rack

with materials such as aluminum foil. Doing so blocks air flow through the oven and

may cause carbon monoxide poisoning.

• Aluminum foil lining may also trap heat, causing a fire hazard.

Safety and Warnings

2. Welcome

Thank you for purchasing your HRG dual fuel indoor range. We appreciate your business and

we recommend that you read this entire User’s Manual before operating your new appliance

for the first time.

This manual contains instructions on how to properly install and set up your new range, as

well as insights into the unique features that our product offers. Please keep this manual for

future reference, as it contains answers to questions that you might have as you begin to

cook.

Thank you,

Thor Group

This manual applies to the following models’ series:

HRD3001U

HRD3002U

HRD3004U

HRD3031U

HRD3088U

HRD3604U

HRD3605U

HRD3606U

HRD3618U

HRD3620U

HRD4801U

HRD4802U

HRD4803U

HRD4804U

HRD4806U

HRD3031U-A

HRD4804U-A

HRD3618U-A

Safety and Warnings

7

3. Before You Start

Make sure that the anti-tip device of the range has been properly installed.

Find the model and serial numbers on the CSA label in the bottom right-hand corner of the

backboard. Note these numbers down for future reference in the space provided in section

“Warranty and service.”

Read this guide, taking special note of the “Safety and Warnings” section.

Remove all the packaging from the oven(s) and cooktop. Recycle items that you can. If any

adhesive residue is left on surfaces, remove this using dish washing liquid on a soft cloth. Do

not use any harsh or abrasive cleaners.

Make sure you follow the instructions under “First Use” before using your range for cooking.

Follow the instructions below to reduce the risk of fire, electrical shock, injury, or property damage,

follow the important safety instructions listed below:

Safety and Warnings

8

4. Safety and Warnings

Safety Symbols

Symbol

Definition

This symbol will alert you to potential personal or property

safety hazards. Obey all safety rules to avoid any property

damage, personal injury or death

WARNING which indicates a potentially hazardous situation,

which could result in serious injury or death

CAUTION indicates a moderate hazardous situation, which

could result in minor or moderate injury

CAUTION – when used without the safety alert symbol, indicates

a potentially hazardous situation, which, if not avoided, could

result in property damage

IMPORTANT used for installation, operation and maintenance

information that are not related to safety.

Safety and warnings

9

Electrical Shock Hazard

✓ Before removing a faulty oven light bulb, make sure you turn OFF the

power to the range at the main fuse or circuit breaker panel. If you don’t

know how to do this, contact an electrician.

✓ Do not remove the back panel/kick plate. Due to electrical wires behind

it, the kick strip grate should only be removed by a qualified technician.

✓

This appliance is equipped with a three-prong grounding plug for your

protection against shock hazard and should be plugged directly into a properly grounded power

outlet. Do not under any circumstances cut or remove the grounding prong from this plug.

✓

Proper Installation – The range, when installed, must be electrically grounded in

accordance with local codes or, in the absence of local codes, with the National Electrical Code,

ANSI/NFPA 70. In Canada, the range must be electrically grounded in accordance with

Canadian Electrical Code. Be sure the range is properly installed and grounded by a qualified

technician.

Failure to follow this advice may result in death or electrical shock.

Tipping Hazard

A child or adult can tip the range over and be killed. Verify that the anti-tip

bracket is securely installed.

Ensure the anti-tip bracket is engaged when the range is moved.

Do not operate the range without the anti-tip brackets in place. Failure to

follow the instructions in this manual can result in death or serious burns

to children and adults.

Check the below for the proper installation and use of anti-tip brackets.

Even after the safety device is installed, do not step, lean or sit on the oven door or place any

heavy objects on it. Doing so may result in personal injury.

Make sure anti-tip device is installed as follows:

Safety and warnings

10

Slide the range forward.

Install the anti-tip device as described in the instruction sheet

Safely tilt the front section of the range and slide the range slowly back against the wall.

The rear pins should slide under the bracket.

Do not use the appliance until it has been secured.

Failure to follow this advice may result in serious injury.

1. Find the two anti-tip brackets and screws placed in the plastic bag with manual.

2. Fasten the two anti-tip brackets to the wall with the screws, two screws for each bracket.

3. Slide range completely back, make sure the fore-end of the brackets withhold the two screws on

side panel of range

Safety and warnings

11

Explosion Hazard

✓ If you smell gas, do not use the appliance. Open a window or door to let

the gas escape, then follow the instructions on the inside front cover of

this manual.

✓ Do not use water on grease fires. A violent steam explosion may result.

✓ Turn all burners off, then smother fire or flame with a dry chemical or

foam-type extinguisher. Do not try to smother with flammable blankets.

✓ Do not heat unopened food containers such as cans. Build-up of

pressure may cause container to burst and result in injury.

Failure to follow this advice may result in injury or death

Fire Hazard

✓

Never use your appliance as a space heater. Persons could be injured or

a fire could start.

✓ Keep the area around the appliance free from combustible materials (e.g.

wall coverings, curtains, drapes), gasoline and other flammable vapors

and liquids.

✓ Clean the stove and burners regularly. Do not let cooking grease or other

flammable materials accumulate on the surfaces or near the appliance.

✓ Do not hang any articles (e.g. dish towels) off the oven handle. Some fabrics may ignite or melt

from the heat.

✓ Never leave the cooktop burners unattended when in use. Boil over causes smoking and greasy

spillovers that may ignite.

✓ Never spray an aerosol cleaner on or around the appliance while burners are lit. Be sure all the

controls are turned off and the appliance is cool. The aerosol gas and chemicals in such

cleaners could, in the presence of heat, ignite or cause metal parts to corrode.

✓ Do not store flammables near cooktop. Flammable materials should not be stored in an oven or

near the cooktop. An accident could cause a serious fire.

Safety and warnings

12

Poisoning Hazard

✓ Never cover any slots, holes or passages in the oven bottom or cover an

entire rack or the oven floor with materials such as aluminum foil. Doing

so blocks airflow through the oven and may cause carbon monoxide

poisoning. Aluminum foil linings may also trap heat, creating a fire hazard.

✓ Clean the appliance with caution. If a wet sponge or cloth is used to wipe

spills on a hot cooking area, be careful to avoid a steam burn. Some

cleaners can produce noxious fumes if applied to a hot surface. Follow

the directions of the cleaner manufacturer.

✓ Never use this appliance as a space heater to heat or warm the room. Doing so may result in

carbon monoxide poisoning.

Failure to follow this advice may result in poisoning or death.

Hot Surface Hazard

Accessible parts may become hot during use.

✓ Do not touch burners, areas near burners, the grill, griddle, grease drip-

pans, heating elements or interior surfaces of the oven. These may be

hot enough to cause burns even though they are dark in color. During

and after use, do not touch, or let clothing or other flammable materials

contact these parts and surfaces until they have had sufficient time to

cool. Other parts and surfaces of the appliance may become hot enough

to cause burns - among these areas are the grates, back trim and oven

vents at the back of the cooktop, front edge, surfaces adjacent to the

cooktop, and the oven door.

✓ Use only dry potholders. Moist or damp potholders on hot surfaces may result in burns from

steam. Do not let potholder touch heating elements. Do not use a towel or other bulky cloth.

✓ Let hot grease cool before attempting to handle it.

✓ Glazed cooking utensils Only certain types of glass, glass/ceramic, ceramic, earthenware, or

other glazed utensils are suitable for range-top service without breaking due to the sudden

change in temperature.

✓ Utensil handles should be turned inward and not extend over adjacent surface units – To

reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional

Safety and warnings

13

contact with the utensil, the handle of a utensil should be positioned so that it is turned inward,

and does not extend over adjacent surface units.

✓

TO REDUCE THE RISK OF BURNS, DO NOT MOVE THE RANGE WHILE HOT. TO REDUCE THE RISK

OF INJURY DUE TO TIPPING OF THE APPLIANCE, VERIFY THE REINSTALLATION OF THE RANGE

INTO THE ANTI-TIP DEVICE PROVIDED, AND EXTEND LEVELING FEET AFTER RETURNING THE

RANGE TO THE ORIGINAL INSTALLED POSITION.

Failure to follow this advice could result in burns and scalds.

Safety and warnings

14

Other Safety Tips

Read all the instructions before using the appliance.

Use the appliance only for its intended purpose as

described in these instructions.

Be sure your stove is properly installed and grounded

by a qualified technician.

All servicing should be referred to a qualified

technician.

Always disconnect power to appliance before any

type of servicing

Do not operate the appliance if it is damaged or not

working properly. If you received a damaged product,

contact your dealer or installer immediately.

Know how to turn off power in emergency

Be sure to have the installer show you where and

how to turn off the power supply to the range (i.e.

location of the main fuse or circuit breaker panel)

and where and how to turn off the gas supply to the

range in an emergency.

Do not leave children alone near stove

Children should not be left alone or unattended in

the area where the appliance is in use. They should

never be allowed to play with the appliance or to sit

or stand on any part of the appliance.

Do not store toys or candy over the stove

For safety reasons, do not store items of interest to

children in cabinets above a range or at the back of

the range – children climbing on the range to reach

items could be seriously injured.

Don’t wear lose clothing that could catch fire

Loose-fitting or hanging garments should never be

worn while using the appliance.

Do not repair or replace parts yourself (unless

recommended)

Do not repair or replace any part of the appliance

unless specifically recommended in the manual. All

other servicing should be referred to a qualified

technician. Technicians must disconnect the

appliance from the power supply before any

servicing.

Careful opening oven door

Use care when opening the oven door by allowing

warm air or steam escape before removing or

replacing food.

Keep oven vent ducts unobstructed. NEVER cover

any slots, holes or passages in the oven bottom or

cover an entire rack with materials such as

aluminum foil. Doing so blocks air flow through the

oven and may cause carbon monoxide poisoning.

Aluminum foil linings may also trap heat, causing a

fire hazard

Do not touch hot oven shelves

Protect your hands from burning by making sure the

oven is cool before sliding oven shelves into oven. If

a shelf must be removed while the oven is hot, do

not let oven mitts or potholder contact the base of

the oven or hot heating elements in the oven.

Protect oven gasket

Do not clean the oven gasket or use any oven-

cleaning products on it. It is essential for a good seal,

which ensures that the oven operates efficiently.

Care should be taken not to rub, damage or move it.

Protect glass oven doors

Do not use harsh/abrasive cleaners, scourers or

sharp metal scrapers to clean the oven door glass

because they scratch the surface, which may result

in the glass shattering.

Never step on oven door or place a heavy object (like

a Turkey) on it

Check for gas leaks

When the appliance installed, check for gas leaks

according to instructions before use.

Ventilation hood is mandatory

This appliance should not be operated without a

properly sized and operational ventilation hood.

Use proper gas conversion kit

This stove only uses natural gas. For LP gas, please

use conversion kit. Please have a certified technician

install the unit and kit. If planning to resell unit,

Safety and warnings

15

please indicate whether it is natural gas or has LP kit

installed.

Do not reach for items over the stove when it is lit

Be careful when reaching for items stored in cabinets

above the appliance.

Read all instructions before using the product to

ensure proper and safe operation. Install or locate

the product only in accordance with the provided

Installation Instructions.

Do not attempt to adjust, repair, service or replace

any part of your appliance unless it is specifically

recommended in this guide.

Do not use the range as a space heater.

Have the technician show you the location of the gas

shut off valve and how to shut it off in an emergency.

Do not use abrasive or caustic cleaners or

detergents on this appliance. They may cause

permanent damage to the surface.

When cooking, set the burner controls so that the

flame heats only the bottom of the pot and does not

overlap at the sides.

Pots and pans that conduct heat slowly, i.e. glass

pots, should be used in conjunction with burner

flames at a low or medium setting.

Turn off all controls and wait for appliance parts to

cool down before touching them. Do not touch the

burner grates or surrounding areas until cool.

Do not use water on grease fires.

Clean appliance with caution.

Always turn pot handles to the side or back of the

range. Do not turn handles towards the area where

they are easily burned. Handles should not extend

over the adjacent burners.

Use the range only for cooking tasks as outlined in

this manual. When using the range, do not touch the

grates, burner caps, burner bases, or any other parts

in proximity to the flame. These components may be

hot enough to cause burns.

Use dry pot holders. Moist or damp pot holders on

hot surfaces may result in burns from steam

Do not use a towel or other bulky cloth.

Do not heat unopened food containers.

Buildup of pressure may cause the container to

explode and result in injury.

During and after use, do not touch interior surfaces

of the oven until cool

Do not let a pot holder touch hot surface areas

Any opening in the wall behind the

appliance and in the floor under the

appliance shall be sealed.

Safety and warnings

16

5. Dual Range Overview

48-inch dual range sample

Safety and warnings

17

• Electric Broiler (Top) Heating Element: 1@3 500 W.

• Oven Electric Heating Element: 1@850 W(Top) & 3 000 W (Base), apply to 30-inch and 36-

inch oven.

• 1@2 500 W (Base), apply to 48-inch dual fuel range which has 18-inch oven.

Safety and warnings

18

Cooktop Equipment

Dual fuel range cooktop burner equipment as below:

Model

1 2000 BTU

1 5000 BTU

1 8000 BTU

Griddle

(1 5000 BTU)

HRD3001U

4

No

HRD3002U

2

No

HRD3004U

4

No

HRD3031U

2

No

HRD3088U

2

1

No

HRD3604U

6

No

HRD3605U

6

No

HRD3606U

1

2

3

No

HRD3618U

3

2

1

No

HRD3620U

3

No

HRD4801U

6

1

HRD4802U

6

1

HRD4803U

2

1

HRD4804U

3

1

HRD4806U

3

1

HRD3031U-A

2

No

HRD3618U-A

3

2

1

No

HRD4804U-A

3

1

Safety and warnings

19

6. Installation Instructions

Save the next two pages for the local electrical inspector’s use

1. A child or adult can tip the range and be killed.

2. Install the anti-tip device to the structure and/or the range.

3. Engage the range to the anti-tip device.

4. Re-engage the anti-tip device if the range is moved.

5. See installation instructions for details.

6. Failure to do so can result in death or serious burns to children or adults.

7. Check that anti-tip device is secured with two screws on the side panel of range.

To eliminate the risk of burns or fire by reaching over heated surface units, cabinet storage space

located above the surface units should be avoided. If cabinet storage is to be provided, the risk can

be reduced by installing a range hood that projects horizontally a minimum of 5 inches beyond the

bottom of the cabinets.

On the next figure, item A is:

A = 30 inches minimum clearance between the top of the cooking surface and the bottom of an

unprotected wood or metal cabinet; or

A = 24 inches minimum when bottom of wood or metal cabinet is protected by not less than 1/4-

inch-thick flame-retardant millboard covered with not less than No. 28 MSG sheet steel, 0.015-

inch-thick stainless steel, 0.024-inch-thick aluminum, or 0.020-inch-thick copper.

A = 40 inches minimum clearance between the top of the cooking surface and the bottom of an

unprotected wood or metal cabinet, if your used one of the four model dual fuel range -HRD3620U,

HRD3604U, HRD4801U and HRD4802U.

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Thor Kitchen HRD3088U User manual

Thor Kitchen HRD3088U User manual

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